Is HSBC down in Monmouth, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Monmouth, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Monmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Monmouth, Wales
Latest outage, problems and issue reports in Monmouth and nearby locations:
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R Thomas-Hewartson
(@rth3012) reported
from
Usk, Wales
@HSBC_UK I’m trying to sort out a child trust fund … this is a personal banking issue, not business!
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
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R Thomas-Hewartson
(@rth3012) reported
from
Monmouth, Wales
@HSBC_UK Frustrated after 18-yrs of CTF investment. Child now 18, can’t ‘see’ money in a matured CTF acct. despite being HSBC customer with online banking app. Call centres abroad unhelpful, don’t understand CTF, even tried selling insurance! Pls help @bArNeY131104
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Hugh Gray-Wallis
(@HughGW) reported
from
Lydney, England
@HSBC_UK Internet and Mobile Business login error messages. How about updating your Service Status page?!🤬
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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John Holt
(@johnholt44) reported
@HSBC_UK Quickbooks is saying your system is down as it is unable to connect for three days now
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK This raises a bigger issue which is about the quality of your app. If you cannot maintain compatibility for 2 iOS versions, then you have a big problem of code maintainability. And this is going to bite you in the future, again. 2/2 (I have a third message as well)
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Katie Jarvis
(@katiejarvis) reported
@HSBC_UK I don't have an account, so contacting you is difficult. An elderly relative banks with you in Stroud, Glos. The branch is reopening as digital. I need to know if he can easily use that service as he doesn't do online. Will there still be staff there to help him, please?
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Daisy 🌼
(@daisyjezz7) reported
@johnholt44 @HSBC_UK Is it still down?
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Dr.Ibilola Amao #Africa #Youth #STEM #IT #StartUp
(@Ibilola_Amao) reported
.@HSBC_UK Urgently do something about your customer service. It is taking well over an hour and thirty minutes to get a customer service staff to pick your calls. This is most unacceptable. Kindly audit your processes & procedures urgently so that you do not loose your customers.
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PaulInManc
(@PaulTheMinx) reported
@HSBC_UK Your mobile banking app has stopped working again, after Apple iOS15 beta update. Any news on an app update from yourselves, please?
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Harry.
(@GottHarry) reported
@HSBC_UK @diegor It’s not as simple to downgrade to iOS 14. Need to completely reset the phone and if the back up is an iOS 15 one you’ll lose everything. Why not just update your app or change the digital security key function so online banking is still accessible via web? **** bank really.
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liam
(@bynxy) reported
@HSBC_UK your app won’t work on iPhone it just closes down as soon as I try to start it !!!!
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*iJabbed*
(@iPoof) reported
@jez76uk @HSBC_UK Think the @HSBC_UK app team need to all be saying the same thing. At the moment everyone is saying different things. From an update this week from one reply to a few weeks from another reply. Each day is a different response. The app was working fine!
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@HSBC_UK Your solutions are “downgrade” which is quite disruptive or “use the physical access key” which will invalidate the app in the future, both not acceptable. It’s not a matter of accommodating, you are not doing us a favour, but it’s your own. 1/2