Is HSBC down in Monmouth, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Monmouth, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Monmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Website (23%)
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Transactions (12%)
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Login (10%)
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Withdrawals (1%)
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Transfer (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Monmouth, Wales
Latest outage, problems and issue reports in Monmouth and nearby locations:
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service
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Hugh Gray-Wallis
(@HughGW) reported
from
Lydney, England
@HSBC_UK Internet and Mobile Business login error messages. How about updating your Service Status page?!🤬
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.
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R Thomas-Hewartson
(@rth3012) reported
from
Monmouth, Wales
@HSBC_UK Frustrated after 18-yrs of CTF investment. Child now 18, can’t ‘see’ money in a matured CTF acct. despite being HSBC customer with online banking app. Call centres abroad unhelpful, don’t understand CTF, even tried selling insurance! Pls help @bArNeY131104
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Smith
(@Liberation2005) reported
@iPoof @nicfrb @HSBC_UK I have also installed IOS 15 beta 8 today and the HSBC app still does not get past the splash screen. I am on an iPhone 12 Pro Max. I am not like some, so emotionally invested in it not working that they complain an app is not working on an OS that is not fully operational.
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Erin Meredith 💐
(@ErinMer8) reported
@_willhand @HSBC_UK I was frustrated contacting support for all the time till I was referred by a friend to Multitask_support on Instagram they did an excellent job retrieve my stranded account.
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wannabe
(@twtt3rtalks) reported
@HSBC_UK your latest iOS app update has broken my banking app and i now cannot get into it once again
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Iain
(@Iaineheath) reported
@HSBC_UK Any update ? @HSBC_UK whilst the twitter responses are prompt seem tkk on be taking a long time to fix the app?
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Will
(@_willhand) reported
@HSBC_UK I have a question about my account application, please can I have help with this?
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*iJabbed*
(@iPoof) reported
@Liberation2005 @nicfrb @HSBC_UK On an iOS that launches next week. That was working until the app updated last week. That still isn’t working on older iOS versions. That some people can’t hang on the phone for a long time or visit a branch that’s closed. I’m complaining on behalf of these “emotional” people.
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Adam West
(@bat1150gs) reported
@HSBC_UK The app had been working for a few weeks but following the latest update it stopped working again, this should be a priority for development team surely?
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*iJabbed*
(@iPoof) reported
@eddieclarke96 @HSBC_UK @bat1150gs Was told last week there would be a fix this week. It had been working fine up until you updated the app last week. The final release of iOS 15 could be next week. You need to update the app this week please!!
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Jez
(@jez76uk) reported
@HSBC_UK still no access to internet banking on my phone and can’t access your web version as I need the app to generate a code. How much longer for this to be fixed?
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Dan Harrison
(@johnnybigpotato) reported
@HSBC_UK You need to improve your customer services big time, wasted hours today trying to find something out, I am apparently blocked from talking to you about my own account!