HSBC status: access issues and outage reports

Problems in the last 24 hours in Monmouth, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Monmouth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Monmouth, Wales

Latest outage, problems and issue reports in Monmouth and nearby locations:

• 
  R Thomas-Hewartson (@rth3012) reported 17 minutes ago from Usk, Wales

  @HSBC_UK I’m trying to sort out a child trust fund … this is a personal banking issue, not business!

• 
  Andy Downing (@DowningAndy) reported 17 minutes ago from Dymock, England

  @HSBC_UK Still ignoring phone calls, letters, emails so I have had to resort to the Financial Ombudsman. Any time now the automated response will tell me to email again. Truly shameful service.

• 
  Andy Downing (@DowningAndy) reported 24 minutes ago from Dymock, England

  @HSBC_UK Trying to report blatant fraud on my business account but impossible to get through. Not a good look!

• 
  R Thomas-Hewartson (@rth3012) reported 25 minutes ago from Monmouth, Wales

  @HSBC_UK Frustrated after 18-yrs of CTF investment. Child now 18, can’t ‘see’ money in a matured CTF acct. despite being HSBC customer with online banking app. Call centres abroad unhelpful, don’t understand CTF, even tried selling insurance! Pls help @bArNeY131104

• 
  Andy Downing (@DowningAndy) reported 38 minutes ago from Dymock, England

  @HSBC_UK Wondering if there is any company with worse customer service. Multiple phone calls followed up by letter but no attempt at resolution.

• 
  Andy Downing (@DowningAndy) reported 51 minutes ago from Dymock, England

  @HSBC_UK Business Banking have broken me. Completely ignoring letters, emails and phone calls. Only option is lawyer. Appalling service

• 
  Hugh Gray-Wallis (@HughGW) reported 51 minutes ago from Lydney, England

  @HSBC_UK Internet and Mobile Business login error messages. How about updating your Service Status page?!🤬

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mrs Griff (@MrsGriffMusic) reported 8 minutes ago

  So the money that I had stolen from my account has gone out anyway even after raising an issue last week. Now I'm £500 down for up to 90 days while it's investigated! @HSBC_UK how can you think this is acceptable? Citizens Advice state that it should be sorted the next day!

• 
  Agata Markiewicz (@AgataMarkiewic1) reported 9 minutes ago

  @HSBC_UK what a useless customer service. Online payment declined again when funds account!! Last time I was promised this will never happen again. I spoke to robot where chat was ended without solving issue, chat with human still not resolved, phone call still not resolved!!!

• 
  KarenHunter (@KarenHunter1990) reported 14 minutes ago

  @pompeyhedge @HSBC_UK That sounds like a you problem.

• 
  Samuel Parker (@sjwp74) reported 15 minutes ago

  @HSBC_UK your mobile app servers have been down for several days now! Presumably this has been reported already? No customer comms received thus far. Tq

• 
  Joachim (@joachimnicolas) reported 15 minutes ago

  The only way to do it is to twig that this is the bug, and then enter the date BACKWARDS, starting with the year. @HSBC_UK either fix it or hire me to fix it. I'm not even a JS developer and I could do better than this.

• 
  ana gic ....Actor & Filmmaker (@anagicphoto) reported 17 minutes ago

  @HSBC_UK Hi , I did that and couldn't or would not help

• 
  Melanie Owen (@MelanieOwen66) reported 18 minutes ago

  @HSBC_UK having real problems logging onto app on my new phone.

• 
  Rupert Wyllie (@CirclingBear) reported 18 minutes ago

  Hey @HSBC_UK & @RevolutApp I found one of your customer's wallet in the street last night, but there's no contact information inside, only your cards. Can you help me reach them to return it?

• 
  lolGriffin (@SwiftMythik) reported 18 minutes ago

  @HeringGio @EXCEL @HSBC_UK In that case you should just take knight mid and put keria support. Keria is so much better than hylli and knight is good

• 
  Richard Archer (@RArcherDeltra) reported 22 minutes ago

  @HSBC_UK why are your servers continuously down on your Hsbc app?