HSBC status: access issues and outage reports

Problems in the last 24 hours in Lydney, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Lydney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Lydney, England

Latest outage, problems and issue reports in Lydney and nearby locations:

• 
  R Thomas-Hewartson (@rth3012) reported 35 minutes ago from Monmouth, Wales

  @HSBC_UK Frustrated after 18-yrs of CTF investment. Child now 18, can’t ‘see’ money in a matured CTF acct. despite being HSBC customer with online banking app. Call centres abroad unhelpful, don’t understand CTF, even tried selling insurance! Pls help @bArNeY131104

• 
  Hugh Gray-Wallis (@HughGW) reported 47 minutes ago from Lydney, England

  @HSBC_UK Internet and Mobile Business login error messages. How about updating your Service Status page?!🤬

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Stroud (@adas1023) reported 7 minutes ago

  @HSBC_UK Last week my wife was wrongly informed that closing her savings account would cost £4, instead we can now see in the account that it has cost closer to £400. Customer service said this will take 6-8 weeks to investigate, but we need the money back now!

• 
  Lynn Hamer (@evilbluebird) reported 8 minutes ago

  2/2 @HSBC_UK do you have any ideas,how you can sort out this mess ? Because as soon as I can access my account,I will be closing it down,due to sub standard customer service. Please let me know what I can do,so I can access my account

• 
  Oomesh Sooba (@johnydean0101) reported 15 minutes ago

  @HSBC_UK I do not want you to respond to jack **** kri. Where is my bloody bank card. It was ordered o. 24 march and now we are 12 april

• 
  Aurélien Tessier 🐺 (@AceParty) reported 17 minutes ago

  @HSBC_UK is really the worst bank experience I ever have… They are blocking your account for NO reasons and force you to go in person for a full ID check. Absolutely awful service. I will change bank, I can’t endure their garbage services. All my issues is their fault.

• 
  Anthony Jones (@cardiijolliest) reported 19 minutes ago

  @HSBC_UK I have tried to log on to my business account but receive the message that the server is not available. Your website says that online banking is working normally. Is there a problem?

• 
  bigbananas (@GranthamFlyer) reported 21 minutes ago

  @HSBC_UK iPhone app suddenly asking for username and password rather than using Touch ID, has service crashed?

• 
  TA (@TA6509617590818) reported 23 minutes ago

  @hsbc_uk I’ve been alerted by CreditKarma to a hard search on my credit file by HSBC, but I haven’t applied for any accounts and I’m not a HSBC customer. Who do I report this to? I’ve tried calling a couple of times but the telephone operators aren’t able to help.

• 
  Jag Hir (@jaghir) reported 23 minutes ago

  Numerous @HSBC_UK Premier and Business bank accounts with substantial sums held. Your staff cannot confirm our relationship manager contact info and decline a new bank account to sit alongside our others! Ridiculous poor service with zero consideration.

• 
  KDL (@lawry_kevin) reported 26 minutes ago

  @HSBC_UK Been a customer over 50 years got scammed byca rouge trader police I evolved Trading standards gitca crime number Phoned my bank up to stop one of the payments They said no and told me why didn't research the trader Not happy very poor service

• 
  Agata Markiewicz (@AgataMarkiewic1) reported 27 minutes ago

  @HSBC_UK care to contact me? I was promised to receive a phone call at 9am, looks like customer service is not bothered!! #worstbankever