HSBC status: access issues and outage reports

Problems in the last 24 hours in Lydney, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Lydney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Lydney, England

Latest outage, problems and issue reports in Lydney and nearby locations:

• 
  R Thomas-Hewartson (@rth3012) reported 11 minutes ago from Monmouth, Wales

  @HSBC_UK Frustrated after 18-yrs of CTF investment. Child now 18, can’t ‘see’ money in a matured CTF acct. despite being HSBC customer with online banking app. Call centres abroad unhelpful, don’t understand CTF, even tried selling insurance! Pls help @bArNeY131104

• 
  Hugh Gray-Wallis (@HughGW) reported 47 minutes ago from Lydney, England

  @HSBC_UK Internet and Mobile Business login error messages. How about updating your Service Status page?!🤬

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @BigBaggie20AM3D (@BigBaggie20AM3D) reported 2 minutes ago

  @CleansedTweets @HSBC_UK What happened to your money in the account? How do you access it now to move it to a new bank?

• 
  Priya Samuel (@PriyaSamuel1) reported 3 minutes ago

  @HSBC_UK your service is rubbish. Can only apply for an ISA by mobile phone app or going into a branch. This service should be accessible through online banking and phone banking. Useless bearing in mind number of branches closed

• 
  Ritesh Mishra🇮🇳 (@niks_nke) reported 4 minutes ago

  Worst experience with HSBC Bank. @HSBC_IN @HSBC @HSBC_UK Extremely unprofessional handling of customer concerns. Instead of resolving the issue, the team seems to be relying on delaying tactics and providing no meaningful response. Very disappointing. #HSBC #CustomerService

• 
  Yvonne Dickson (@YDDelia) reported 5 minutes ago

  @HSBC_UK So I sent a PM and guess what no response. Pretty much what I expected from #HSBC. Shocking customer service

• 
  ((( Andrew Sharp))) #RejoinEU* #FBPA🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrBlanding) reported 7 minutes ago

  Why do @HSBC_UK make it impossible to correspond by letter ?? @TheFCA @financialombuds

• 
  Sally F 💙 (@SallyF100) reported 8 minutes ago

  @HSBC_UK I have been trying for an hour and a half this morning to make a payment on behalf of my mother, for whom I have power-of-attorney, and your operator has now hung up on me. This is terrible service, it can’t be this hard to make a pyt.

• 
  Den 🇬🇾 🇯🇲 (@LePhantomDennis) reported 10 minutes ago

  .@HSBC_UK has to be the worst UK back for customer experience. You can't apply for a fixed rate ISA using a web browser like you can with every other bank, they want you to install their mobile banking app to open the ISA. Ridiculous.

• 
  Alex De La Garza (@alex_goteam) reported 10 minutes ago

  @HSBC @HSBC_UK please do the right thing and help Penny with her account!

• 
  Tim Roll-Pickering (@timrollpickerin) reported 11 minutes ago

  @flyinglawyer73 @tomhfh I can recall banks opening on Saturdays since at least 1992 (before then I didn't have an account I could access). The main exceptions were in the City (even shops there were closed Saturdays) plus some Central London ones. It used to be annoying when @HSBC_UK had...

• 
  Catherine Scott Paul (@cspbordarhouse) reported 13 minutes ago

  @HSBC_UK we cannot access mobile accounts or desktop for our business accounts do you have a problem? Wrote a private message 2 hours ago but still no response!