HSBC

Is HSBC down in Colchester, Essex, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Colchester, Essex, England 05/10/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (16%)

    Website (16%)

  3. Login (13%)

    Login (13%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (1%)

    Transfer (1%)

Community Discussion

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HSBC Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • bhavin_sheth Bhavin Sheth (@bhavin_sheth) reported

    @HSBC_UK - It's been 30 mins on a call and I am still listening music trying to reach to a agent. Need to speak to the agent urgently. Can you please help connect to the agent ASAP?

  • MissFrankieBird McCarthy (@MissFrankieBird) reported

    @HSBC_UK is there an issue with telephone banking still not been able to speak to an agent. It’s been in excess of 40mins

  • Ali_J_Dixon Ali Dixon (@Ali_J_Dixon) reported

    @HSBC_UK do you have a customer service email?

  • LouiseMesma Lou Doyle (@LouiseMesma) reported

    After 4 wasted calls and a trip to the bank with @HSBC_UK its very clear why they rank so poorly for service. Nothing ever gets solved first time.

  • keithagalley keith galley (@keithagalley) reported

    @HSBC_UK what is the easiest way to get copies of my commercial mortgage statements? It seems an impossible task?

  • AmandaB74458934 Amanda Bishop (@AmandaB74458934) reported

    @HSBC_UK holding for ages. Not getting sec checks on app when using my cc so can’t give codes. Who can help?

  • sazzleh24 Sarah Harris Bradley (@sazzleh24) reported

    @HSBC_UK using online banking through your website & it has been ridiculously slow for the last 2 hours. Is there a problem with it? Thanks

  • 76Goonerbloke ThatGoonerbloke 🇺🇦 (@76Goonerbloke) reported

    Bank with @HSBC_UK the bank who will screw you over after 25 years as a customer, so they can whack you with even more fees! Any decent bank recommendations that are nice and easy to switch to?

  • helicopter_red Helicopter_red (@helicopter_red) reported

    @HSBC_UK Ok no need to DM I have online code reader to access online! Was hoping for a definite date for it to be fixed as it’s about 8-9 days till iOS is official with new iPhone release on 7th sept. Cheers

  • YarrowDan Dan Yarrow (@YarrowDan) reported

    @HSBC_UK It’s been like this both times I’ve called in the past few months. Never used to be a problem. I gave up after 35 minutes. Our household has a total of 6 current accounts with HSBC, also an advance customer. Disappointing to see your service levels have become so poor