HSBC

Is HSBC down in Colchester, Essex, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Colchester, Essex, England 04/18/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Transactions (15%)

    Transactions (15%)

  3. Website (15%)

    Website (15%)

  4. Login (14%)

    Login (14%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢

  • Adamivell Adam Ivell (@Adamivell) reported from Colchester, England

    The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

  • mr_plantgeek Mr Plant Geek ™ (@mr_plantgeek) reported from Ipswich District, England

    @HSBC_UK your phone service is literally the worst these days !

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • David_Rewhorn David Rewhorn (@David_Rewhorn) reported

    @DrHoenderkamp @HSBC_UK Sadly, they are all the same. Customer service is a thing of the past for the vast majority of large companies.

  • Suzieq0473 Suzieq (@Suzieq0473) reported

    @DrHoenderkamp @edward_baran @HSBC_UK They are all using covid as an excuse. Their customer service was crap before and it’s still crap.

  • codelearn3 Rachel 👩🏻‍💻🤷🏻‍♀️🤔👩🏻‍💻🤓 (@codelearn3) reported

    @HSBC_UK why do i keep getting a system error when trying to retrieve my user name? #frustrating

  • Mr_Nice_Peter Nice Peter (@Mr_Nice_Peter) reported

    @DrHoenderkamp @HSBC_UK Metro Bank U.K. is serious about customer service. Recommend.

  • SoCalValleyGal Diane (@SoCalValleyGal) reported

    @CoddGrahame @DrHoenderkamp @HSBC_UK Customer service went down hill everywhere since Covid 19. Seems like crappy service is par for the course now.

  • wordsmithaaron Aaron (@wordsmithaaron) reported

    @HSBC_UK Why is it so difficult to close an account? Premier customer, trying to upgrade my credit card and going round in circles. Can’t do it online, can’t do it over the phone, can’t do it over chat. Trying to close it now and it’s just as difficult!

  • ElliotsdadChi Elliotsdad (@ElliotsdadChi) reported

    @DrHoenderkamp @HSBC_UK Never had any problems with Metro Bank for my business. Totally free for us too

  • DoolallyDiv Jemima Puddleduck's Catamite (@DoolallyDiv) reported

    @DrHoenderkamp @HSBC_UK Those awful HSBC advertising campaigns should surely repel anyone who sees them.

  • Jonno10721563 Jonno (@Jonno10721563) reported

    @DrHoenderkamp @HSBC_UK Left them because of there service and moved to @monzo

  • lyn_markham Lyn Markham (@lyn_markham) reported

    @DrHoenderkamp @HSBC_UK I just hope ur Broadband isnt with Vodafone...I spent 4 hours on the phone with them once trying to sort an issue out...they keep putting u on hold and transferring u (on purpose I believe) 😬