HSBC status: access issues and outage reports

Problems in the last 24 hours in Colchester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

• 
  Adam Ivell (@Adamivell) reported 6 minutes ago from Colchester, England

  The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

• 
  Mr Plant Geek ™ (@mr_plantgeek) reported 36 minutes ago from Ipswich District, England

  @HSBC_UK your phone service is literally the worst these days !

• 
  Mr Plant Geek ™ (@mr_plantgeek) reported 53 minutes ago from Ipswich District, England

  @HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Spencer Williams • F**k Work Let’s Play (@johnsw) reported 1 minute ago

  @stephenpratley @HSBC_UK The fact the HSBC biz app still has no notifications and their card has no Apple Pay support tells you everything about their care for customers. They don’t give a ****.

• 
  Teddy (Theodora) Leppington (@TeddyLeppington) reported 7 minutes ago

  @HSBC_UK Not sure why I'm a customer. Bring back the days of The Midland. Up to 70 days for an ISA transfer in? Nationwide. Mum's done in a day. Money sitting in my last bank's holding account. I'm earning NOTHING! Branch sent a complaint in April. 1 email. We haven't sorted it

• 
  Laurelin (@SnufflebeanYarn) reported 8 minutes ago

  @ricci_kitchen @HSBC_UK I had the same email - I wonder if it’s a glitch.

• 
  🆁 (@CapitalR) reported 12 minutes ago

  @HSBC_UK I’ve already ordered a new card but it’s unbelievable that two staff members failed to advise me to cancel and order a replacement, rather just “see what happens” attitude. The customer service and care is truly appalling.

• 
  Peter Croden (@Peter_Croden) reported 16 minutes ago

  @StevieeeWx @HSBC_UK If you are pushing customers down a certain route to open a new account you make sure it’s right ffs

• 
  H-D (@HDGauvin) reported 25 minutes ago

  @ricci_kitchen @HSBC_UK @HSBC_UK 1hr 8 mins now, at this time of the morning, I guess it can only be a technical glitch driving this kind of call volume.

• 
  Kyle (@kyle213187) reported 28 minutes ago

  @HSBC_UK Hello! I’ve woken up to over 25 emails saying your HSBC card has been registered for Apple Pay. This wasn’t me…. Is it a glitch or something or is someone actually trying to use my account

• 
  ana gic ....Actor & Filmmaker (@anagicphoto) reported 31 minutes ago

  @HSBC_UK Hi you gave me the the wrong information they could not help

• 
  Mrs Whits (@lizflenley) reported 33 minutes ago

  @HSBC_UK This is what I’ve tried but when I call it just directs me to the website to book and then the call ends so I can’t actually get through to book an appointment!

• 
  Manda 🇵🇸 🍀 (@mandacfc) reported 35 minutes ago

  @HSBC_UK are an absolute disgrace. Almost a month we haven’t had access to our online banking. I have spent hours every day on the phone trying to get support. Speak to different people every time. I will be removing all my clients from your service. DO NOT USE HSBC FOR BUSINESS!