HSBC status: access issues and outage reports

Problems in the last 24 hours in Colchester, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

• 
  Adam Ivell (@Adamivell) reported 13 minutes ago from Colchester, England

  The hsbc worker here in the Colchester branch is an absolute gentleman and he also is wildly frustrated, unbelievable that he can’t help me without outside help due to @HSBC_UK & how they operate

• 
  Mr Plant Geek ™ (@mr_plantgeek) reported 17 minutes ago from Ipswich District, England

  @HSBC_UK your phone service is literally the worst these days !

• 
  Mr Plant Geek ™ (@mr_plantgeek) reported 26 minutes ago from Ipswich District, England

  @HSBC_UK Business ~ but I just called business and got thru to personal somehow, who then transferred me to business but cut me off. Your phone service used to A1, not any more 😢

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Space0day (@space0day) reported 5 minutes ago

  The mobile app support team isn't helping saying they don't have further access. @HSBC_UK

• 
  Gerald Hamilton (@_GeraldHamilton) reported 7 minutes ago

  @HSBC_UK My Global Money account is not working, I get error message in the App "You are trying to convert less than £0.01, please change the amount" I've tried different amounts to many different currencys, same error message in a yellow banner. Can you raise with tech team?

• 
  Gallagher (@MJPGallagher) reported 7 minutes ago

  So @HSBC_UK won't let me log in to my account on my phone, because I have a Medical ID app. Amazing

• 
  Teds (@Tedtalks13) reported 8 minutes ago

  @HSBC_UK @WalsallCouncil Especially the one out of gethins gym that was chirping Liz truss… I didn’t say that… I also didn’t say anything about carbon coding on his Nelly comment. Community isn’t my thing yet I’ve wrote and won multi million pound contracts in my 20s some folk talk ******* **** a lot

• 
  :) (@mightselldrugs) reported 8 minutes ago

  @kyle213187 @HSBC_UK I think it's a glitch

• 
  prem sai charan (@premsaicharan) reported 10 minutes ago

  @HSBC_UK Do NOT use @HSBC. Their customer care is completely incompetent. Dealt with an agent who didn't understand a word I was saying and just blocked my account out of nowhere. Worst customer service ever. #BadService #HSBC

• 
  Chinomso Uzoeto (@chinomsouzoeto) reported 17 minutes ago

  @shegszmaestro @HSBC_UK I think the most infuriating thing about this is that they're not giving any reasons for the accounts not still being blocked, and no timeline either! @HSBC_UK you guys need to fix up.

• 
  Olly MacNamee (@ollymacnamee) reported 19 minutes ago

  @HSBC_UK I've cashed in £450 worth of points for Amazon vouchers but not yet received them. Any help?

• 
  Andrew Hill (@AndrewRHill7) reported 22 minutes ago

  @HSBC_UK is there anyway of actually talking to someone to get access to my online/mobile banking outside of the 8pm cut off? Pretty poor that 24 hour help isn’t available.

• 
  Ravi Pal (@ravipal1214) reported 23 minutes ago

  @HSBC_UK I have a situation: I opened an account using your app (all online). All checks passed, but the account now has an incorrect name and no clear way to fix it. I've tried online support and visited your branch. How can I escalate this and get it resolved? It has already been few weeks any help is greatly appreciated