HSBC

Is HSBC down in Norwich, Norfolk, England?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Norwich come from postal codes NR9.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Norwich, Norfolk, England 02/04/2026 08:45

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Norwich, Norfolk, England

The most recent HSBC outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Mobile App
United KingdomNorwich Mobile App
United KingdomBungay Login
United KingdomNorwich Website
United KingdomAttleborough Mobile App
United KingdomNorwich Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    Oh my days @HSBC @HSBC_UK I’ve been a customer for 25 years. I simply want to open an additional current account. Up to 15 days????? This should be 15 minutes at most!!!

  • mervhoneywood Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @thomashallam @HSBC_UK Oh, an extremely helpful person sorted it all for me to get me set up online. Took a while but that was more down to my ineptitude with technology

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @HSBC_UK I’ve done so, and have managed to get this down to 5 days before I need to call the number I’ve called three times already to be pointed to the website each time. This is awful.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • broome_clinton clinton broome (@broome_clinton) reported

    @HSBC_UK is the HSBC mobile app down as I cant approve payments?

  • DJM258611 DJM (@DJM258611) reported

    @HSBC_UK I set an account up 3 weeks ago, no security still and I cannot access my account. Also receiving messages being overdrawn and your telephone service won’t help me as I don’t have a security number. Horrendous. Don’t use

  • dijitak Dijitak (@dijitak) reported

    @HSBC_UK Waiting on your call centre line for AN HOUR trying to get in contact with your claims team and I STILL DIDN'T GET CONNECTED TO THEM. Disgraceful customer service. How can any company not be ashamed by this?

  • oftenpure OftenPure (@oftenpure) reported

    @HSBC_UK Can I have a current account if I have a credit card account? I looked on the website and it says I need to not already have a HSBC account to open one.

  • Bpoool3 Bpoool (@Bpoool3) reported

    @HSBC_UK @financialombuds how disgusting is it that you freeze a single mums acc after an inheritance payment and allow no access to any money at all. No money to feed a 7yr old+pay any bills. Then refuse to speak on the phone and say go in the bank who then laugh at her!!!!

  • matches62 Matthew **** (@matches62) reported

    But no, apparently @HSBC_UK overseas call centre staff have to ring me and go through a tedious and time consuming verification process. Its gets worse, many of these staff cannot speak clear English, I have to repeat answers, repeat questions not good customer service IMO 2/3

  • AbroadIdiot idiot-abroad (@AbroadIdiot) reported

    @HSBC_UK what’s the point of your paying in machines? Every month I have problems with them. First one took forever to accept £1425, then spat it all back out. The second machine crashed while counting it. Bring back counter service!!

  • Trying_to_tr1 _ (@Trying_to_tr1) reported

    Who knew opening a US bank account would be so troublesome @HSBC_UK and @HSBC - this matter is still unresolved. Help please?!

  • munkeyboy7 David Griffiths (@munkeyboy7) reported

    @HSBC_UK why did you have to get rid of counter service in your Loughborough branch???

  • fasihulla fasihulla (@fasihulla) reported

    @HSBC_UK I have been calling the customer care number and have waited for more than 45 mins on line but I still couldn't speak with anyone of your support agent. Is this some kind of a joke. I have paid my tuition fee 1 month back but no response. WTH is wrong? Revert back ASAP.