HSBC

Is HSBC down in Norwich, Norfolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Norwich, Norfolk, England 03/17/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (26%)

    Login (26%)

  3. Website (9%)

    Website (9%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Norwich, Norfolk, England

The most recent HSBC outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Mobile App
United KingdomNorwich Mobile App
United KingdomBungay Login
United KingdomNorwich Website
United KingdomAttleborough Mobile App
United KingdomNorwich Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • mervhoneywood Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @thomashallam @HSBC_UK Oh, an extremely helpful person sorted it all for me to get me set up online. Took a while but that was more down to my ineptitude with technology

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    Oh my days @HSBC @HSBC_UK I’ve been a customer for 25 years. I simply want to open an additional current account. Up to 15 days????? This should be 15 minutes at most!!!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Richard6983 #NoToNato #DontBeDaft #TheMcCannsDidIt (@Richard6983) reported

    @DrHoenderkamp @HSBC_UK [2] The farce that these businesses call 'customer service' is a complete joke. The only good 'customer service' now exists in simple online order of something you want & the seller has at the same time. Amazon do it to a level of efficiency almost non-existent elsewhere sadly

  • HHrocknroll HH (@HHrocknroll) reported

    @DrHoenderkamp @HSBC_UK Working from home Dr Renee,walking the dog 👍 #service2022

  • Godfrey70675985 GPR (@Godfrey70675985) reported

    @DrHoenderkamp @HSBC_UK Mmm... A "working GP" finding out what its like to be waiting on a phone line for ages. I wonder if she ever tried to ring her own surgery?

  • jyeung83 Jon (@jyeung83) reported

    @HSBC_UK I'm not a business customer.... but a business (and person) has registered against my address. Do you not do any checks when people sign up / change their address?

  • Db199002 Db90 (@Db199002) reported

    @DrHoenderkamp @HSBC_UK When they say they are 'dealing with a lot of calls at the moment', I cant help but think "just how s*** is this bank if this amount of people are calling right this second". Realistically, they're all at home watching Loose Women.

  • _drummingmonkey Drumming monkey (@_drummingmonkey) reported

    @DrHoenderkamp @HSBC_UK I had exactly the same when I was trying to move house. An hour wait, then they said they'd transfer me then get the dial tone. Soul destroying. The fact this happened during lockdown with 2 toddlers didn't help things either! Bad times.

  • ttek74188273 ttek (@ttek74188273) reported

    @HSBC_UK The app is down, it will not log in with a password but it will allow a code to be generated to log in online. Been like this since 9am

  • AngieWaltersX AW (@AngieWaltersX) reported

    @HSBC_UK trying to get into app and browser No joy, have DMd you Am on phone waiting for agent 15 mins Someone pls help

  • amcey3 🐝Buzz🐝 (@amcey3) reported

    @DrHoenderkamp @HSBC_UK Nobody wants to help, any more. They just push you towards FAQ online and hope you sort it yourself. I needed help this week. In the end I had to DM them on here. 😡

  • martinpaul Martin (@martinpaul) reported

    @HSBC_UK I always get this message:Our contact centres are extremely busy at the moment, please don’t call us unless it’s urgent. See our help and support pages for guidance and to find out what you can do through online and mobile banking. when are your contact centres less busy