Is HSBC down in Norwich, Norfolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Norwich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Website (16%)
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Login (13%)
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Transactions (12%)
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Transfer (1%)
Community Discussion
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HSBC Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
Oh my days @HSBC @HSBC_UK I’ve been a customer for 25 years. I simply want to open an additional current account. Up to 15 days????? This should be 15 minutes at most!!!
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Merv Honeywood
(@mervhoneywood) reported
from
Bungay, England
@thomashallam @HSBC_UK Oh, an extremely helpful person sorted it all for me to get me set up online. Took a while but that was more down to my ineptitude with technology
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@samthorogood1) reported
@HSBC_UK @azrauk Is there anyway I can log on to banking on your website without needing the app? I can’t get access at all to my account now.
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tina poole
(@tinopoole) reported
@oxley1972 @HSBC_UK Having the same issue
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Andy Cole
(@andyc_plymouth) reported
@HSBC_UK My point is that your developers had 5 weeks before the public beta to look at this. Issues are part of beta testing so I’d expect to see some: it’s just frustrating that you and @firstdirecthelp choose to actively block app access to your customers who are involved in testing.
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P𝓪Đᵈү 𝓚ẸⒶ𝕟έ 💚 🖤 🌺
(@pddykn) reported
The fraudulent @HSBC_UK bank where the money when is still active. @RevolutApp have no playbook to help shut it down. I sent it £1 today which goes through without warning - even worse. I had to pry before being told I need to delete account my end - why is this not told upfront?
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the pompey pope
(@thePompeyPope) reported
@HSBC_UK how long is the queue for chat? I started a chat at 0755 this morning. I have had 2 semi communications from 2 different agents but then nothing else. Apparently I'm now in a queue again which so far is just shy of 2 hours wait. Is this good customer service?
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Junaid
(@LordJunaid1) reported
@HSBC_UK please can you help Me
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Thomas Irvine
(@Irvine_TE) reported
@HSBC_UK Hiya! Who do I invoice for the late fees I’ve acquired on my credit card? I can’t pay it off due to your app’s constant crashing and, since your backwards-*** website prevents me from logging in without a digital key, which I can’t get, I’m a bit stuck. Thanks!!!
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Caro
(@You_grackle) reported
@HSBC_UK was advised a telephone security number would be sent out in 7 working days, not received it. Website says to call to set one up but can’t get through as need to provide the security number! Can someone please assist?
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Charlotte Swift
(@CharlieBrown358) reported
@redevo1 @HSBC_UK @JMalnew I’m having the same problem 🫣
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Steven Russell
(@StevieRuss34) reported
@HSBC_UK can't see any of my accounts on the app, is the server down ?