HSBC

Is HSBC down in Norwich, Norfolk, England?

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The latest reports from users having issues in Norwich come from postal codes NR2.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Norwich, Norfolk, England 12/04/2025 11:05

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Norwich, Norfolk, England

The most recent HSBC outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Mobile App
United KingdomBungay Login
United KingdomNorwich Website
United KingdomAttleborough Mobile App
United KingdomNorwich Mobile App
United KingdomNorwich Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • mervhoneywood Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @thomashallam @HSBC_UK Oh, an extremely helpful person sorted it all for me to get me set up online. Took a while but that was more down to my ineptitude with technology

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    Oh my days @HSBC @HSBC_UK I’ve been a customer for 25 years. I simply want to open an additional current account. Up to 15 days????? This should be 15 minutes at most!!!

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @HSBC_UK I’ve done so, and have managed to get this down to 5 days before I need to call the number I’ve called three times already to be pointed to the website each time. This is awful.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • rob_wood Robert Wood (@rob_wood) reported

    @HSBC_UK @bat1150gs Hi, the same thing happened back with iOS15 as well and took several months before we could get into our a/c again. I'm overseas and don't have access to a physical key so this is a significant problem. I've logged a complaint but need to see HSBC do more.

  • boos_home Becky (@boos_home) reported

    @HSBC_UK I keep trying to pay money into my credit card on my app and it hangs everytime it reviews it. Could someone please help with this?

  • chipwolfuk wolfie (@chipwolfuk) reported

    @eddieclarke96 @HSBC_UK @john_yes_really This is the thing, most other banks have done nothing for iOS16 yet, HSBC maintain a version whitelist to artificially block versions they're "uncomfortable with", it's juvenile

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.

  • CiaranJC95 cjc (@CiaranJC95) reported

    @HSBC_UK So screw your customers hey instead of working a bit harder?

  • ijaen Ivan Alexander (@ijaen) reported from Paddington, England

    @scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.

  • DanSavage14 Dan Savage (@DanSavage14) reported

    @HSBC_UK you stopped all payments from my Kinetic account with no explanation yesterday and have left me with no support until Monday. Thankyou very much.....

  • marclequime Marc Lequime (@marclequime) reported

    @AndyTheTallGuy @HSBC_UK It's a public beta, nowhere does it say on the public beta to not install on a main device. Almost every single other bank's apps work with the Public Beta, it's not down to a bug, it's due to HSBC not including iOS16 in their whitelist.

  • chipwolfuk wolfie (@chipwolfuk) reported

    @HSBC_UK @john_yes_really No, you're not "behind" other banks, you've added a check when the app starts and have a whitelist of versions; the other banks don't do that because it's monumentally stupid. No code needs to change to support iOS 16, this block is artificially implemented by @HSBC_UK

  • mip2202 mip2202 (@mip2202) reported

    @HSBC_UK still waiting for you to enable app login on iOS16… just saying, your colleagues said that devs are working on it, it CANNOT be taking this long ❌❌