HSBC

Is HSBC down in Norwich, Norfolk, England?

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The latest reports from users having issues in Norwich come from postal codes NR2.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Norwich, Norfolk, England 12/24/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Norwich, Norfolk, England

The most recent HSBC outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Mobile App
United KingdomBungay Login
United KingdomNorwich Website
United KingdomAttleborough Mobile App
United KingdomNorwich Mobile App
United KingdomNorwich Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    @HSBC_UK I’ve done so, and have managed to get this down to 5 days before I need to call the number I’ve called three times already to be pointed to the website each time. This is awful.

  • CJCliffe_FCIPS Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported from Norwich, England

    Oh my days @HSBC @HSBC_UK I’ve been a customer for 25 years. I simply want to open an additional current account. Up to 15 days????? This should be 15 minutes at most!!!

  • mervhoneywood Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @thomashallam @HSBC_UK Oh, an extremely helpful person sorted it all for me to get me set up online. Took a while but that was more down to my ineptitude with technology

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • maxashtweets Max Ashley (@maxashtweets) reported

    @HSBC_UK your service is just terrible. I have a business account with a company credit card, it’s taken me 4.5 hours to get no where with being on hold, checks, cutting me off and my card is still blocked when I made a legitimate purchase. Sort it out will ya!

  • Andrewmonks3 Andrew monks (@Andrewmonks3) reported

    @HSBC_UK shambolic service on the breakdown recovery provided by RAC. Charged £180 for recovery due to a snapped key almost 3 hours later still no sign.

  • rahbarnoor Nooruzzaman Mohammed نورالزماں محمّد (@rahbarnoor) reported

    @HSBC_UK most pathetic banking service received till date. After 6 years with HSBC, guess its time to change my banker.

  • SgethinH Roger H Edwards (@SgethinH) reported

    @HSBC_UK Noticeable how HSBC are becoming more and more like the rest of UK 'service companies' - i.e 'no service'!- you can no longer contact them in writing electronically, e-mail disappeared years ago and so now has their messaging system - what remains is a mess!

  • AuggieRatnayake Augusta Ratnayake (@AuggieRatnayake) reported

    Transferred 2000£ last 18th from my @HSBC_UK account to my Sri Lankan account in @panasiabanksl . I have not received it yet . Shame on @CBSL. This isn’t the first time it has happened. There is always some problem trying to get the money. #SriLankaEconomicCrisis #SriLanka

  • buzzin77 Tim Luxford (@buzzin77) reported

    Awful service from @HSBC_UK. Tried to open an account for my son as they stated this would take “minutes”. It’s been 48,960 mins so far and still no account. Every time I try and speak to someone (phone or website), I’m cut off. #timetochangebanks

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported

    @FreddyPaterson @HSBC_UK They had the same issue last year and didn’t learn. They can easily do it. It just takes an interest in customers #hsbc

  • Hayden_Evanz Hayden (@Hayden_Evanz) reported

    @HSBC_UK absolutely **** still locked out my bank cant even help when banks closed all weekend, got wages to pay etc absolutely utter ****

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported

    @HSBC_UK @Matthew45818773 There’s no reason why you can’t update the app now to support customers #hsbc Nearly all other banks have done

  • meartur Artur Meski (@meartur) reported

    Account switch to @HSBC_UK. Got debit card and PIN in post. Trying to get online access - I need a telephone security PIN (not received). Their website says to call 03457 404404 to set it up. You call that number and they require the same PIN, LOL. What a mess, ridiculous.