Is HSBC down in Bungay, Suffolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bungay, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bungay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Website (16%)
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Login (13%)
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Transactions (12%)
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Transfer (1%)
Community Discussion
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HSBC Issues Reports Near Bungay, England
Latest outage, problems and issue reports in Bungay and nearby locations:
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Merv Honeywood
(@mervhoneywood) reported
from
Bungay, England
@thomashallam @HSBC_UK Oh, an extremely helpful person sorted it all for me to get me set up online. Took a while but that was more down to my ineptitude with technology
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
@HSBC_UK I’ve done so, and have managed to get this down to 5 days before I need to call the number I’ve called three times already to be pointed to the website each time. This is awful.
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Chris Cliffe FCIPS
(@CJCliffe_FCIPS) reported
from
Norwich, England
Oh my days @HSBC @HSBC_UK I’ve been a customer for 25 years. I simply want to open an additional current account. Up to 15 days????? This should be 15 minutes at most!!!
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Harley..🥞
(@HarleyFinley) reported
@HSBC_UK bit stupid you can’t just download a statement from the current date and have to either “try” and get one in branch or wait 5 working days for a printed one
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rtid75
(@rtid75) reported
@HSBC_UK I'm not a business customer, but I expect I'm going to be an ex credit card customer.
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Peter Vinden
(@PVinden) reported
@HSBC_UK I am thinking of nominating you for a poor customer service award. It appears that you are intent on making simple things as difficult as possible. After a 45 minute wait on the phone last night disconnected, customer service says “computer says no” & chat doesn’t work
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Nish
(@acaciathorns) reported
@HSBC_UK I have called and messaged about my account and either been cut off or chat replies a long while later (my in-app notifications do not work). Can I please get some support?
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Stef Franchi
(@Franchi1Stef) reported
@HSBC_UK Usual big business intro of I’m here to help please DM me and when you do zero responses back. Not even an acknowledgment. Disappointed but equally not surprised HSBC service is in the race to the bottom in supporting it’s customer
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Chinwe Eze
(@chiezee) reported
@HSBC_UK @HSBC_UK Why is it that as an account holder with HSBC UK for 16 years. I no longer have access to my account and customer service sucks!!!! HSBC UK 🇬🇧 have no regards for their customers.
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Gemma Clapp
(@gemclapp) reported
@HSBC_UK Is there an issue with your phone lines? Trying to get through to reset my online banking password after your app updated and deleted the saved password/Face ID. On hold forever and finally got through to a silent line. It should not be this difficult to reset a password
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Gordon
(@_gordongeorge) reported
@HSBC_UK 90-minute wait to chat to you online. 30-minute wait to talk to someone in a branch. How do I actually get help?
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Chris Ibbitson
(@ibbitsc) reported
Love how @chase_uk don’t charge for withdrawing cash via a @Chase ATM in the US - they treat you like you are a customer of the same bank! Shame @HSBC_UK can’t do the same (and offer better FX rates!)
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Andrew
(@andrew_lucas2) reported
@HSBC_UK almost impossible to open a children's bank account. Won't accept id online and when i go in branch they need the children who are at school and the branch only opens 9.30-2.30 Monday to Friday. How do i open a childrens account with you or do i go Halifax who are open 1