HSBC status: access issues and outage reports

Problems in the last 24 hours in Bungay, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bungay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Bungay, England

Latest outage, problems and issue reports in Bungay and nearby locations:

• 
  Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported 3 minutes ago from Norwich, England

  @HSBC_UK I’ve done so, and have managed to get this down to 5 days before I need to call the number I’ve called three times already to be pointed to the website each time. This is awful.

• 
  Merv Honeywood (@mervhoneywood) reported 4 minutes ago from Bungay, England

  @thomashallam @HSBC_UK Oh, an extremely helpful person sorted it all for me to get me set up online. Took a while but that was more down to my ineptitude with technology

• 
  Chris Cliffe FCIPS (@CJCliffe_FCIPS) reported 5 minutes ago from Norwich, England

  Oh my days @HSBC @HSBC_UK I’ve been a customer for 25 years. I simply want to open an additional current account. Up to 15 days????? This should be 15 minutes at most!!!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Suzanne McGowan (@Suzanne36861284) reported 2 minutes ago

  @HSBC_UK are there problems with your mobile app? I haven't been able to connect for days now and not sure if problem is my end or yours?

• 
  Mark (@MorganMF9867) reported 2 minutes ago

  @HSBC_UK almost a 3 week wait for a telephone security code and nothing has arrived. Incredibly poor customer service.

• 
  Mark (@MorganMF9867) reported 5 minutes ago

  @HSBC_UK @vickic1984 Their customer service is sadly lacking. I manage my brother's account under a power of attorney, and @HSBC_UK make it as difficult as possible for me. Sorry for your loss.

• 
  Peter Croden (@Peter_Croden) reported 5 minutes ago

  @StevieeeWx @HSBC_UK If you are pushing customers down a certain route to open a new account you make sure it’s right ffs

• 
  SuperStar (@kevensantos118) reported 10 minutes ago

  @HSBC_UK please improve your contact services and problem solving effectiveness.

• 
  Nash (@NashNash008) reported 11 minutes ago

  @simplyroch246 @HSBC_UK Look what your age mates are doing. Fix up

• 
  Nick Saunders (@uknsaunders) reported 11 minutes ago

  @HSBC_UK can I raise a complaint about your gdpr team? They have sent emails asking for confidential information without providing proof of who they are. The email also has grammar errors and despite providing details to match me to my account 100% they say they can't.

• 
  Anabel Castillo (@ACastilloBast) reported 12 minutes ago

  @HSBC_UK i have tired to set up the HSBC app on the Mobile i bought here but it comes up with an error everytime i try and enter ID such as bank info for the first step. I need access to My money as everything not nailed down was stolen

• 
  My Question Is? (@MyQuestionIs2) reported 13 minutes ago

  @HSBC_UK I’ve been trying to pay a cheque in using the App. It is giving me an error message saying try again later. How long do you expect this problem to last.

• 
  SP (@upsteve1) reported 13 minutes ago

  After a long run. Today I will be closing my @HSBC_UK account and savings account. The service has massively declined, the customer service agents don’t know how to action requests which has ultimately cost me a vast amount of money over the last few months.