HSBC status: access issues and outage reports

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ilkeston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

• 
  Oscar's fan (@cattykin) reported 24 minutes ago from Denby, England

  @HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.

• 
  Ethan Clarke 🏳️‍🌈 (@stigzy) reported 35 minutes ago from Ilkeston, England

  "Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?

• 
  vieux blaireau 🦡 (@liamhobbs) reported 51 minutes ago from Sandiacre, England

  @HSBC_UK trying to log into business account but not working on PC or app, any problems?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gallagher (@MJPGallagher) reported 13 minutes ago

  So @HSBC_UK won't let me log in to my account on my phone, because I have a Medical ID app. Amazing

• 
  John Kefas (@kefasjohn) reported 15 minutes ago

  @HSBC_UK I stopped calling after you guys kept saying you're working on it yet nothing changed.

• 
  H-D (@HDGauvin) reported 15 minutes ago

  @ricci_kitchen @HSBC_UK Got through 1:28 - technical issue.

• 
  Gary C (@HamstringTownFC) reported 16 minutes ago

  @HSBC_UK why have I lost the ability of OTP and have to authorise every payment know the app. Its impossible as everytime i return to the site after authorising on the hsbc app the payment page has gone back to the homepage. Give me back the OTP option

• 
  Steven H (@Sinbad2000) reported 18 minutes ago

  @HSBC_UK why does the chat option give me error 1007 on my app? And why don't I have the option to view statements on my mortgage account?

• 
  T Bolts (@Marathon_Tardis) reported 18 minutes ago

  @HSBC_UK been with you 2 days. Most infuriating customer service contact systems ever.

• 
  🆁 (@CapitalR) reported 20 minutes ago

  Last night someone in Turkey attempted to fraudulently use my credit card. I only used it for the hotel and flights for the Fenerbahçe away game. I didn’t use it in Istanbul at all 🤔 Unbelievably @HSBC_UK didn’t want me to cancel my credit card - i had to demand it. WTF? 😳

• 
  Lauren 🦋 (@LaurenRose94_) reported 22 minutes ago

  @HSBC_UK I’ve just tried to update my change of name on the app but it’s saying I can only do this in person. All my local branches have closed down and I’m unable to get to one. What do I do please?

• 
  Sarah Lloyd (@Sazlloyd) reported 22 minutes ago

  @HSBC_UK I am having problems registering with on line banking for my credit card it just keeps saying sorry we can't continue with your application. When I then try and sign up it won't send an activation code to my phone

• 
  Christian Lam (@ChristianL94056) reported 23 minutes ago

  @HSBC_UK @CleansedTweets NO DMs this is to be resolved on X, and customer waives confidentiality