HSBC

Is HSBC down in Ilkeston, Derbyshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ilkeston, Derbyshire, England 05/24/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Website (22%)

    Website (22%)

  3. Transactions (14%)

    Transactions (14%)

  4. Login (10%)

    Login (10%)

  5. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent HSBC outage reports came from the following cities: Nottingham and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Mobile App
United KingdomDerby Website
United KingdomNottingham Transactions
United KingdomNottingham Mobile App
United KingdomMatlock Mobile App
United KingdomNottingham Mobile App

Community Discussion

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HSBC Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • liamhobbs vieux blaireau 🦡 (@liamhobbs) reported from Sandiacre, England

    @HSBC_UK trying to log into business account but not working on PC or app, any problems?

  • stigzy Ethan Clarke 🏳️‍🌈 (@stigzy) reported from Ilkeston, England

    "Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • bluesman74 Gareth Williams (@bluesman74) reported

    @HSBC_UK I understand that but isingvthe app for years and the passcode was always the access. Suddenly you’re now asking for passwords instead of passcode. There’s been no notifications of this change coming.

  • pd1946 Paul Davies (@pd1946) reported

    @HSBC_UK - I'm having difficulty accessing my portfolio on HSBC InvestDirect. Is the problem at your end or mine?

  • bat1150gs Adam West (@bat1150gs) reported

    @HSBC_UK I haven’t updated to iOS 16 yet as I remembered just before hitting install how slow HSBC had been last time in getting the app updated to function at all with the new iOS, so I am not stuck at the moment just frustrated that I can’t run the new OS!

  • emmadonaldson05 Emma 👩🏻‍🦼♿️ (@emmadonaldson05) reported

    @HSBC_UK hi. Thank you for the info, just wondered how I access my bank though, because I can’t generate a security code from the app because the app isn’t working.

  • tekphloyd tekphloyd (@tekphloyd) reported

    @mellisreviews Let’s see when @HSBC_UK will allow me to install iOS 16 on my phone. 😒 On my iPad, it is super stable! Regarding “AirDrop not working; music randomly stopping;” I had similar issues last week with 15.5, and I had to restart the phone to sort that out. 🤔

  • CryptoSurfsUp Plan ADA (@CryptoSurfsUp) reported

    @HSBC_UK has to be the worst bank ever. Sent 10k£ on 31st May never arrived. Complained every day regarding my money. Still nothing. Useless customer service in app &in store **** you. Keep my money I will be Buying more #Bitcoin& #Cardano they will put you out of business🖕

  • ClaireBearUK Claire Maher (@ClaireBearUK) reported

    New HSBC customer… no card arrived. Can’t call @HSBC_UK as they ask for card no. Can’t chat to them as they want you to log into mobile banking, can’t register for that as no card…. Someone help! This is a shambles @HSBC_UK !!!!!

  • EiJake Jake Morrison (@EiJake) reported

    @HSBC_UK I'm unable to access the 'Business UK' app on iOS16 it just doesn't open. I need access to pay our bills and then wages next week. Please can you advise.

  • HannahD61014 Hannah (@HannahD61014) reported

    @HSBC_UK Apparently your colleagues on that number don't want to help me get my hard earned minimum care wage back into my bank.....

  • michiemoo04 Michelle (@michiemoo04) reported

    @HSBC_UK you are holding my money which I want back! I switched banks and a refund was issued to my old account with you and I've contacted you several times and all you say is there's no trace of it - yet won't take the refund ID!! please someone help me!!