HSBC status: access issues and outage reports

Problems in the last 24 hours in Sandiacre, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Sandiacre, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Sandiacre, England

Latest outage, problems and issue reports in Sandiacre and nearby locations:

• 
  Oscar's fan (@cattykin) reported 36 seconds ago from Denby, England

  @HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.

• 
  vieux blaireau 🦡 (@liamhobbs) reported 2 minutes ago from Sandiacre, England

  @HSBC_UK trying to log into business account but not working on PC or app, any problems?

• 
  Billy Robson✊🏻💨 (@billyrobson) reported 34 minutes ago from Ashby-de-la-Zouch, England

  @HSBC_UK is the app not working?

• 
  Ethan Clarke 🏳️‍🌈 (@stigzy) reported 40 minutes ago from Ilkeston, England

  "Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ruth Anders (@987Anders) reported 2 minutes ago

  @HSBC_UK please contact me re : poor customer service. Advisors having to " follow the script ", unable to speak on behalf of my 91 year old parent, no knowledge about how the only remaining local branch operates. A frustrating 40 minute call.

• 
  Priya Samuel (@PriyaSamuel1) reported 6 minutes ago

  @HSBC_UK your service is rubbish. Can only apply for an ISA by mobile phone app or going into a branch. This service should be accessible through online banking and phone banking. Useless bearing in mind number of branches closed

• 
  Felix MD. (@felixonyegbule) reported 12 minutes ago

  @HSBC_UK it’s quite sad that I will have to close my main account with you after six solid years. It’s been good using your bank, unfortunately , lately it’s increasing difficult solving basic customer care problems. The HSBC app as well is horrible to navigate. Quite appalling

• 
  Nick Cox (@njc235) reported 12 minutes ago

  @andyward1964 @HSBC_UK I hope you’re not expecting an answer. The days of good customer service in the UK are long gone my friend.

• 
  Matt (@mattyblinkster) reported 12 minutes ago

  @upsteve1 @HSBC_UK Look At my post I have had the same issue! Shocking the way @hsbc are now wasn’t like that when I started banking with them many years ago!

• 
  Nomad (@_londontrader_) reported 13 minutes ago

  @HSBC_UK crap service

• 
  Paul Richardson (@PaulGRichardson) reported 16 minutes ago

  @HSBC_UK hi guys… my Kinetic app has been down for a few days.. any idea when it’s coming back up?

• 
  Arpan Jain (@jainarpan13) reported 17 minutes ago

  @LloydsBank That is the whole point, you are not getting that I am unable to login and to complain as well I have to login. I called thrice to your support and everytime I have been told different things. You people are really living in stoneage. Same thing @HSBC_UK updates in 20 sec

• 
  Tripti Agarwal (@TripsAgarwal) reported 26 minutes ago

  HSBC @HSBC_IN @HSBC_UK @PMOIndia I called your customer care as asked by you. They gave new complain no. 36509058 Still no credit of missing points. It's more than 2 months now. Same as May, my July accelerated points are also not credited as per transactions. Pathetic HSBC

• 
  Owen Richards (@TheGreenG0blin) reported 26 minutes ago

  @HSBC_UK you must have the absolute worst customer service of any bank in the uk!