HSBC status: access issues and outage reports

Problems in the last 24 hours in Sandiacre, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Sandiacre, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Sandiacre, England

Latest outage, problems and issue reports in Sandiacre and nearby locations:

• 
  vieux blaireau 🦡 (@liamhobbs) reported 8 minutes ago from Sandiacre, England

  @HSBC_UK trying to log into business account but not working on PC or app, any problems?

• 
  Ethan Clarke 🏳️‍🌈 (@stigzy) reported 29 minutes ago from Ilkeston, England

  "Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?

• 
  Billy Robson✊🏻💨 (@billyrobson) reported 42 minutes ago from Ashby-de-la-Zouch, England

  @HSBC_UK is the app not working?

• 
  Oscar's fan (@cattykin) reported 44 minutes ago from Denby, England

  @HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Kefas (@kefasjohn) reported 5 minutes ago

  @HSBC_UK The problem now is, since I send the documents and I even called you guys to confirmed whether you've received the documents, I was told that YES you guys have actually received the documents yet you guys haven't done anything about the account....3

• 
  Suzanne McGowan (@Suzanne36861284) reported 11 minutes ago

  @HSBC_UK are there problems with your mobile app? I haven't been able to connect for days now and not sure if problem is my end or yours?

• 
  AI Enthusiast (@aici_interiors) reported 11 minutes ago

  @HSBC_UK is there ANY uk call centre with English- speaking people AND with ability to actually solve an issue? I called 4 times this mont and your Indian call centre has NOT Been trained on proper support! You've gone so downhill with your cost-cutting measures!!

• 
  Or Sassur (@Orsassur2) reported 13 minutes ago

  @HSBC @HSBC_UK please help me

• 
  Rachel Gooden (@rachgooden) reported 15 minutes ago

  @HSBC_UK need help with a mortgage account number .. pls can someone DM me

• 
  SP (@upsteve1) reported 16 minutes ago

  After a long run. Today I will be closing my @HSBC_UK account and savings account. The service has massively declined, the customer service agents don’t know how to action requests which has ultimately cost me a vast amount of money over the last few months.

• 
  Escapeartiste (@MelliardAmanda) reported 19 minutes ago

  I’m pretty sure none they have dealt with has ever set up a business themselves or put their neck on the line. The service and communication is appalling, everyone hiding behind online communication, @HSBC_UK it is very poor

• 
  Felix MD. (@felixonyegbule) reported 23 minutes ago

  @HSBC_UK it’s quite sad that I will have to close my main account with you after six solid years. It’s been good using your bank, unfortunately , lately it’s increasing difficult solving basic customer care problems. The HSBC app as well is horrible to navigate. Quite appalling

• 
  Lauren 🦋 (@LaurenRose94_) reported 24 minutes ago

  @HSBC_UK I’ve just tried to update my change of name on the app but it’s saying I can only do this in person. All my local branches have closed down and I’m unable to get to one. What do I do please?

• 
  Joanna Pearce (@JoJoPearce) reported 25 minutes ago

  @HSBC_UK I’m Trying to use app to transfer money and seems many functions in the app are not working. Please advise. This is following a iOS update on phone.