HSBC status: access issues and outage reports

Problems in the last 24 hours in Denby, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Denby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Denby, England

Latest outage, problems and issue reports in Denby and nearby locations:

• 
  Oscar's fan (@cattykin) reported 27 minutes ago from Denby, England

  @HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.

• 
  vieux blaireau 🦡 (@liamhobbs) reported 32 minutes ago from Sandiacre, England

  @HSBC_UK trying to log into business account but not working on PC or app, any problems?

• 
  スティーブンドブソン (@steedobson87) reported 34 minutes ago from Derbyshire, England

  @HSBC_UK letter stating if by the 7th June I don't pay £800!! It's being passed onto the repayment team. As a customer of over 16 years its down right disgusting as don't you think if I could afford to pay back the loan I would as I had been doing prior to my injury which as

• 
  Ethan Clarke 🏳️‍🌈 (@stigzy) reported 39 minutes ago from Ilkeston, England

  "Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?

• 
  Pups (@ParvJagpal) reported 48 minutes ago from Derbyshire, England

  @HSBC_UK all I need to do is set up a telephone code in order to access online banking. After 40 minutes finally getting through agent kept repeat asking multiple qs the line went dead. Can someone please call me.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie Williams (@AstroJamie_) reported 3 minutes ago

  @HSBC @HSBC_UK please can I speak to your customer service about a switch offer?

• 
  Carly (@limebean) reported 3 minutes ago

  @HSBC_UK hi is the online banking down? As when I log in the screen is frozen

• 
  Frenchgranny (@frenchgranny) reported 5 minutes ago

  @HSBC_UK Very very impressed. My card was hacked on Saturday, you spotted it immediately and contacted me. No payment was made to the fraudsters. A new card was necessary and you sd 4-5 working days. It arrived today. Excellent service, thank you.

• 
  Pratik Bhongade (@mpratik02) reported 11 minutes ago

  Hey @HSBC_UK , can you imagine if someone needs to get a 6 months up to date bank statement for his account he needs to chat or call customer service, they raise a request and ask you to wait for 2 days, it’s been 5 days I asked for the statement and still waiting. It should a simple date filter in the app to get the statement, don’t you think so? I recon, I am bit frustrated now with this amazing service.

• 
  Rajat Sonika (@rajat_sonika) reported 12 minutes ago

  @HSBC_IN @HSBC @HSBC_UK Absolutely ridiculous service from HSBC. Despite informing well in advance, I’m told: “Due to unavailability, we will not be able to service.” What’s the point of paying for a premium travel card if promised benefits fail ? Pathetic customer experience.

• 
  Helen Todd (@HelenTodd3) reported 16 minutes ago

  @jckchn88 @HSBC_UK Hi, spent 50 mins on hold to be told every UK customer received this in error and there is no issue with your cards. The woman told me I was ok to unfreeze my card. Hope that helps #HSBC #ApplePay

• 
  Priya Samuel (@PriyaSamuel1) reported 20 minutes ago

  @HSBC_UK your service is rubbish. Can only apply for an ISA by mobile phone app or going into a branch. This service should be accessible through online banking and phone banking. Useless bearing in mind number of branches closed

• 
  Grenville Mills (@GrenvilleMills) reported 20 minutes ago

  @HSBC_UK Is there anyone reading this from HSBC prepared to take ownership of an issue concerning serious failures in your business account opening process?

• 
  John Kefas (@kefasjohn) reported 21 minutes ago

  @HSBC_UK The problem now is, since I send the documents and I even called you guys to confirmed whether you've received the documents, I was told that YES you guys have actually received the documents yet you guys haven't done anything about the account....3

• 
  Manda 🇵🇸 🍀 (@mandacfc) reported 23 minutes ago

  @HSBC_UK Did you seriously ask me to message me privately so you could tell me in private you can’t help? Are you serious?