HSBC

Is HSBC down in Derbyshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Derbyshire, England 08/18/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (15%)

    Login (15%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • ParvJagpal Pups (@ParvJagpal) reported from Derbyshire, England

    @HSBC_UK all I need to do is set up a telephone code in order to access online banking. After 40 minutes finally getting through agent kept repeat asking multiple qs the line went dead. Can someone please call me.

  • tishtoshtess Tessa Rose 💙 (@tishtoshtess) reported from Sheffield, England

    Why is @HSBC_UK closed on a Saturday?! I'm now without a bank card & access to my own money until TUESDAY as thought I could fetch it in branch this morning. What a great start to the bank holiday weekend.

  • Dragongirl74 Debbie 🃏 (@Dragongirl74) reported from Sheffield, England

    @HSBC_UK mobile app not working, continually getting an error "return to login" even after a force stop and reboot. Main website also generating a error. Other users affected.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • spillanemary mary spillane (@spillanemary) reported

    @HSBC_UK over 30 minutes on hold and counting. When will you sort customer service? Premier Banking?! What a joke. Not everything can be sorted via the app.

  • TS_Church TS Church (@TS_Church) reported

    @HSBC_UK @craigc74 Banking app is down for me as of 20.30. Can't use website either.

  • intouchwyth Your Local Voice newspaper (@intouchwyth) reported

    Would be great to speak to a senior manager with some serious customer feedback @HSBC_UK @HSBC... if you're interested. We'd like to have your comment.

  • dollypeg75 elle (@dollypeg75) reported

    @ChirpyCheep2 @HSBC_UK @hsbc What's going on. Can't access account either.

  • OrgMagee Pete Magee (@OrgMagee) reported

    @HSBC_UK @Whatkatiediddo Help me James!

  • juanstono DΛVID 🇬🇧🇵🇱 (@juanstono) reported

    @HSBC_UK Why, oh why does it take over a MONTH to get my international transfer money back (due to an error)? Escalating the case isn't doing anything. Keep telling me 3 working days! Please so something!! 😡 @BNPParibasUK Please can I have my money?

  • alexshubert3 alex shubert (@alexshubert3) reported

    @HSBC_UK so you rolling out a new login system; log people OUT of the mobile app and then “our telephone banking” is closed. So no way to reset any details?!

  • BatemanTom18 Tom (@BatemanTom18) reported

    @HSBC_UK mobile banking down 🤨

  • Shinigami_rohit Horny Babua (@Shinigami_rohit) reported

    @HSBC_UK facing issues with your online transactions. Not able to make any payments or access mobile app. It’s extremely urgent.

  • rainus5 Frazer J Clark (@rainus5) reported

    @HSBC_UK Your telephone banking service is not working. Three times today I've tried to talk to someone on the phone, each time waited over 45 minutes and had to give up. Awful service.