HSBC

Is HSBC down in Derbyshire, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derbyshire, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Derbyshire, England 01/08/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Derbyshire, England

Latest outage, problems and issue reports in Derbyshire and nearby locations:

  • tishtoshtess Tessa Rose 💙 (@tishtoshtess) reported from Sheffield, England

    Why is @HSBC_UK closed on a Saturday?! I'm now without a bank card & access to my own money until TUESDAY as thought I could fetch it in branch this morning. What a great start to the bank holiday weekend.

  • Dragongirl74 Debbie 🃏 (@Dragongirl74) reported from Sheffield, England

    @HSBC_UK mobile app not working, continually getting an error "return to login" even after a force stop and reboot. Main website also generating a error. Other users affected.

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @HSBC_UK letter stating if by the 7th June I don't pay £800!! It's being passed onto the repayment team. As a customer of over 16 years its down right disgusting as don't you think if I could afford to pay back the loan I would as I had been doing prior to my injury which as

  • ParvJagpal Pups (@ParvJagpal) reported from Derbyshire, England

    @HSBC_UK all I need to do is set up a telephone code in order to access online banking. After 40 minutes finally getting through agent kept repeat asking multiple qs the line went dead. Can someone please call me.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Torchwood89 Digital Pigeon 🇪🇺 (@Torchwood89) reported

    Hi @HSBC_UK I closed my account over 10 years ago but now I'm getting emails again. I can't use the online chat because I have to log in/use the app but I am not an HSBC customer any more. I'd like to confirm my account is closed. Any help please?

  • MaryPhelanMP Mary Phelan (@MaryPhelanMP) reported

    @HSBC_UK Hi access to my internet banking has been blocked and I can't access my account. Your helpline is now closed. Can you help I need to get this sorted tonight. Live chat not able to help either - I've tried that. Can I speak to someone on the phone tonight to get sorted?

  • AngieD89400721 Angie D (@AngieD89400721) reported

    @HSBC_UK please advise if there is an issue with the mobile banking app..? Unable to use …!

  • CarlMcCulloch CarlMcCulloch (@CarlMcCulloch) reported

    For business banking, @HSBC_UK is NOT the one. £90k of funds I can’t access and nobody can give me a straight answer as to why or when!! #switchtobarclays

  • fayecg89 Faye Hiscock (@fayecg89) reported

    @HSBC_UK 7 days and still no bank card, the only thing you can do to 'help' is cancel the one supposedly in the post and start the lengthy process again! Can't even tell me when it's been sent and track it! If amazon can be bothered track a tube of toothpaste why not track cards

  • Iammilkyjo Notbot :) (@Iammilkyjo) reported

    @MartinSLewis I’m having a problem with a bank @HSBC_UK about receiving some advice in person. The bank is stating they did not offer advice which led me to extend a mortgage product.

  • Nathan82278649 Nathan (@Nathan82278649) reported

    @HSBC_UK @AngieD89400721 I’m having issues to. iPhone. Please sort

  • KateEmilyDove Kate 🕊 (@KateEmilyDove) reported

    Oh and I’ve also been charged over £100 in charges despite literally not being allowed access to my bank accounts bc of incompetence of HSBC. @HSBC_UK give me a free number to sort this, I will take it higher,

  • bethboo044 bethy⁷ (@bethboo044) reported

    @astrotarot23 @HSBC_UK i’m having the same issue!

  • wazzaster Wynne Mitchell (@wazzaster) reported

    @PPerkin @HSBC_UK Sorry to see this Phil good Customer service is suffering in lots of companies at the moment. I’m sure it’s due to people WFH. Nothing worse than not being able to access your own money. Hope it gets sorted quickly.