Is HSBC down in Derbyshire, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (27%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
Live Outage Map Near Derbyshire, England
The most recent HSBC outage reports came from the following cities: Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Website | |
| Matlock |
Mobile App | |
| Sheffield |
Mobile App | |
| Sheffield |
Login | |
| Sheffield |
Transfer | |
| Chesterfield |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@HSBC_UK letter stating if by the 7th June I don't pay £800!! It's being passed onto the repayment team. As a customer of over 16 years its down right disgusting as don't you think if I could afford to pay back the loan I would as I had been doing prior to my injury which as
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Matthew Blackwell
(@MatthewMillers) reported
from
Sheffield, England
@HSBC_UK terrible service at crystal peaks branch today not good enough 😡
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Debbie 🃏
(@Dragongirl74) reported
from
Sheffield, England
@HSBC_UK mobile app not working, continually getting an error "return to login" even after a force stop and reboot. Main website also generating a error. Other users affected.
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Oscar's fan
(@cattykin) reported
from
Denby, England
@HSBC_UK hi, is there still a coin sorting machine in the Nottingham branch? I have a lot of coins to deposit. I am a HSBC customer.
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Tessa Rose 💙
(@tishtoshtess) reported
from
Sheffield, England
Why is @HSBC_UK closed on a Saturday?! I'm now without a bank card & access to my own money until TUESDAY as thought I could fetch it in branch this morning. What a great start to the bank holiday weekend.
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Pups
(@ParvJagpal) reported
from
Derbyshire, England
@HSBC_UK all I need to do is set up a telephone code in order to access online banking. After 40 minutes finally getting through agent kept repeat asking multiple qs the line went dead. Can someone please call me.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Franco-Dutch Canuck #rejoin
(@PieterDutchCan7) reported
@HSBC_UK @AngelaFlower16 @HSBC_UK with all due respect that is an outright lie. Please acknowledge the issue of transactions that were able to be made yesterday evening not showing even as pending payments on a customer’s statement this morning?
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rachel o'reilly
(@rorpr) reported
@HSBC_UK Still no access to banking app so doesn’t seem to be resolved
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Ben Massey
(@BenMassey1) reported
@HSBC_UK @BBCCiN Great cause but are you really saying nothing more about last night? How you didn’t tell anyone anything for 2.5 hours? How you didn’t apologise? How you left people stranded? How your 24/7 support simply isn’t true? Should we just leave Hsbc?
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David
(@David24195983) reported
I’m an @HSBC_UK advance customer for 14 years. HSBC did not write any statement about the issue yesterday. I have tried to Install again my app and as the app was not working I was not able to log in they suspended my mobile account.
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Spangle
(@spanglethoughts) reported
@HSBC_UK App still not working. Have rebooted phone but hasn't helped. Please can you update customers on what's happening
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Ben Massey
(@BenMassey1) reported
@mrsgaius @enndemic @HSBC_UK From their useless chat bot or an actual human being? If you’re still on can you ask if they’re going to actually address this major issue and how they left thousands of people stranded and vulnerable and all they can do is send a single tweet?
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Ben Massey
(@BenMassey1) reported
@mrsgaius @enndemic @HSBC_UK I was on hold for 1.5 hours yesterday before giving up. This was during the day before this debacle. No one replied on the app support twice then when they did gave no useful information. I’d formally complained earlier……ironically about poor customer service
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David
(@David24195983) reported
@HSBC_UK Customer service is not able to verify me, so I need to go next Wednesday to the bank and verify myself in person. I can't use my app from Friday to Wednesday now. Well done! Time to change bank!
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In pursuit of justice ⚖️
(@Row_rows) reported
@HSBC_UK The mental trauma for those already suffering with MH issues could be really impactive thinking that somehow all their money had gone. Not everyone has access to social media. Why couldn’t you have sent a text out to all your customers to let them know of the issue?
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Janet Dunford
(@Dunbun69) reported
@HSBC_UK I had to enter my details again and reset, then got text saying HSBC would not send text and to call them, waiting 20 minutes on phone still not answer. How can we keep our money safe if there is no one to support the customer