HSBC status: access issues and outage reports

Problems in the last 24 hours in Ashby-de-la-Zouch, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ashby-de-la-Zouch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Ashby-de-la-Zouch, England

Latest outage, problems and issue reports in Ashby-de-la-Zouch and nearby locations:

• 
  vieux blaireau 🦡 (@liamhobbs) reported 13 minutes ago from Sandiacre, England

  @HSBC_UK trying to log into business account but not working on PC or app, any problems?

• 
  Billy Robson✊🏻💨 (@billyrobson) reported 47 minutes ago from Ashby-de-la-Zouch, England

  @HSBC_UK is the app not working?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Lloyd (@Sazlloyd) reported 4 minutes ago

  @HSBC_UK I am having problems registering with on line banking for my credit card it just keeps saying sorry we can't continue with your application. When I then try and sign up it won't send an activation code to my phone

• 
  Lynn Hamer (@evilbluebird) reported 4 minutes ago

  @HSBC_UK I have been locked out of my account,on my iPad with your mobile banking app. I have been on the phone trying to speak to someone,in a different country,to rectify this problem. Unfortunately the people who you employ,have not been able to help me one bit 1/2

• 
  Ball Bag (@martcook3) reported 6 minutes ago

  @bp_UK why do you have to hold £150 AS WELL as the amount used ffs. @HSBC_UK just for a bit of fuel. Its been days and no access to my money this has to stop

• 
  Superficialsupermum (@superficialmum) reported 9 minutes ago

  @HSBC_UK Still cannot access my business funds and cannot operate as a business. Back end issue for everyone who switched over from Kinetic (which was all sorted over a week ago) but now cannot access the account.

• 
  Fordy-PUFC (@MrFord89) reported 16 minutes ago

  @HSBC_UK have be the worst bank in the UK. Absolutely useless agents who dont offer any help. Mis sold products.

• 
  Joe Langley (@langlineer) reported 20 minutes ago

  @HSBC_UK I am a long term customer that will be switching. Your customer service has gone off a cliff. Website, phone service and branch service are all inconsistent in multiple areas. Simply can't get some things done. Number of branches is awful. Can't get appt in branch.

• 
  Caryn Cox DStJ DL 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇳🇱 (@caryncoxphealth) reported 28 minutes ago

  @HSBC_UK failed responses to emails to named account as requested by staff member @ Malvern branch. Rang number on business card. Unable to help. Am trying to open an account and make deposit. Any customer care? Any assistance?

• 
  Stuart Fox (@stuartfoxmusic) reported 32 minutes ago

  @HSBC_UK So you’ll engage when it’s fun, but block me after you’ve been abusive and insulting and I just want an apology and assurance it won’t happen again.

• 
  Pepiv (@Pepiv1224219) reported 33 minutes ago

  @DudejaRuchee @HSBC_UK Yes sure it can be check Send a direct message to the help_centers300 on Instagram for help ok. They help me regain access to my account. You should contact too for your problems okay

• 
  Agata Markiewicz (@AgataMarkiewic1) reported 33 minutes ago

  @HSBC_UK what a useless customer service. Online payment declined again when funds account!! Last time I was promised this will never happen again. I spoke to robot where chat was ended without solving issue, chat with human still not resolved, phone call still not resolved!!!