HSBC status: access issues and outage reports

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Folkestone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Folkestone, England

The most recent HSBC outage reports came from the following cities: Folkestone.

City	Problem Type	Report Time
Folkestone	Mobile App	15 hours ago
Deal	Mobile App	4 months ago
Folkestone	Login	5 months ago
Folkestone	Mobile App	7 months ago
Dover	Mobile App	2 years ago
Hythe	Website	2 years ago

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  just Lyn (@Lyn_1969) reported 5 minutes ago

  @HSBC_UK unexpected payment showing in balance forecast, is this a glitch in your system??

• 
  Mark (@MorganMF9867) reported 10 minutes ago

  @HSBC_UK dreadful combative approach by complaints handler Monica. You get my tax status incorrect, as I'm only the POA on my brother's account, then blame me for your error. It's taken since Oct 2025 to get here. Help @financialombuds

• 
  meham (@mandyhamil99817) reported 12 minutes ago

  @DailyMail Dear god @HSBC_UK is this the type of person you have working for you?

• 
  Tim Huckle (@timhuckle) reported 12 minutes ago

  HSBC Apple Pay. Possibly all(?) HSBC UK customers have woken to an email from them confirming registration of their card on to Apple Pay. Contact centre on +30 minute wait times as concerned customers phone in. I’m told the comms were sent in error. @HSBC_UK

• 
  Frenchgranny (@frenchgranny) reported 13 minutes ago

  @HSBC_UK Very very impressed. My card was hacked on Saturday, you spotted it immediately and contacted me. No payment was made to the fraudsters. A new card was necessary and you sd 4-5 working days. It arrived today. Excellent service, thank you.

• 
  Arpan Jain (@jainarpan13) reported 13 minutes ago

  @HSBC_UK I had an account with you when in UK. I moved to India for two years and now want to use the account. Since the number registered with you is not working, I am not able to login. Could you please help me in logging into my account by verifying the details using email.

• 
  Diane Hackney (@dithespy50) reported 17 minutes ago

  @HSBC_UK what a mess of a banking service you are!! Disgusting. And no I don't want to DM you because nothing happens thereafter!! You shouldn't be allowed to call yourselves a bank!

• 
  Gavin (@GavinBowles_) reported 17 minutes ago

  @HSBC_UK hi. I have an account with you but haven’t used it for a while and can’t remember my log in details. Also an error appears when trying to register for online banking with the sort code and account number

• 
  Joachim (@joachimnicolas) reported 19 minutes ago

  The only way to do it is to twig that this is the bug, and then enter the date BACKWARDS, starting with the year. @HSBC_UK either fix it or hire me to fix it. I'm not even a JS developer and I could do better than this.

• 
  Nivesh Verma (@neekeshverma) reported 20 minutes ago

  @HSBC_UK @financialombuds Please help here. Stuck in this situation with no update and financial hardships