HSBC status: access issues and outage reports
No problems detected
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around March, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- The most recent signal from this area was received May 31, 11:31 AM GMT+1.
- Mobile App (100%)
The latest reports from users having issues in March come from postal codes PE15 .
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in March, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in March, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near March, England
The most recent HSBC outage reports came from the following cities: March.
| City | Problem Type | Report Time |
|---|---|---|
 March
|
Mobile App | 6 days ago |
|
March
|
Login | 3 months ago |
|
Wisbech
|
Website | 6 months ago |
|
Ely
|
Mobile App | 6 months ago |
|
March
|
Mobile App | 1 year ago |
|
Ely
|
Mobile App | 2 years ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Mark (@MorganMF9867) reported@HSBC_UK @thandiwntsgmail Interestingly,you blocked my telephone banking access on 30th March. You didn't notify me, I found out on the 17th April. Asked on the call to reset it,told it wasn't possible over the phone. That was a barefaced lie. Been told by your complaints team that it is possible. Lies!!
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Simon Laskey (@SimonLaskey) reported@andyward1964 @HSBC_UK Can't login to either the old Kinetic or BIB.
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Joe Langley (@langlineer) reported@HSBC_UK I am a long term customer that will be switching. Your customer service has gone off a cliff. Website, phone service and branch service are all inconsistent in multiple areas. Simply can't get some things done. Number of branches is awful. Can't get appt in branch.
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Manda 🇵🇸 🍀 (@mandacfc) reported@HSBC_UK I am not willing to respond privately. I have wasted a month of my life trying to get help from you. I am in process of removing every client from your business. It is shocking the service I have received
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Anna (@annacjone5) reported@HSBC_UK got my phone fixed & now I can't log in to the mobile banking app. It says 'Unable to send activation code'. Rang up on the 18th and gave my phone number but it never changed. Will the code be texted to me? And how long will it take? Need to pay rent soon!
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Mark (@MorganMF9867) reported@simonhall1974 @HSBC_UK I had the same issue. A tweet remains unanswered and the promised call back within 5 working days is now 7 days and counting.
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Matt (@mattyblinkster) reported@upsteve1 @HSBC_UK Look At my post I have had the same issue! Shocking the way @hsbc are now wasn’t like that when I started banking with them many years ago!
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T Bolts (@Marathon_Tardis) reported@HSBC_UK been with you 2 days. Most infuriating customer service contact systems ever.
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Polly1954 (@Polly004f) reported@HSBC_UK My question was how to log in without a qr code. How can I scan a qr code when using the device with the scanner to try and log on to the website. For clarity I only have one device.
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Anthony Jones (@cardiijolliest) reported@HSBC_UK I have tried to log on to my business account but receive the message that the server is not available. Your website says that online banking is working normally. Is there a problem?