HSBC

Is HSBC down in Bristol, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Bristol, England 12/13/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Bristol, England

The most recent HSBC outage reports came from the following cities: Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Mobile App
United KingdomBristol Mobile App
United KingdomWinscombe Mobile App
United KingdomBristol Transfer
United KingdomBristol Mobile App
United KingdomBristol Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • MartinRose2 Martin Rose (@MartinRose2) reported from Bristol, England

    @mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.

  • trpritchards Tracey #footballmum (@trpritchards) reported from Bristol, England

    Currently thousands of customers able to use their @HSBC_UK cards to pay for anything or access their online banking. Disgraceful

  • Yippers Amy (@Yippers) reported from Bristol, England

    @HSBC_UK Yes after being on hold for 1 hour 4 minutes. I am a new customer; is this the standard wait time which I have to endure to get to an agent?

  • littlegibbo Little Gibbo (@littlegibbo) reported from Long Ashton, England

    @HSBC_UK my 80+yr parents are fed up with not being able to talk to anyone at the bank. Every number goes to a non UK call centre, they don’t know security numbers, they just want to be able to speak to a person. What happened to customer service? My mum was in tears.

  • RajnishRazdan Rajnish Razdan (@RajnishRazdan) reported from Bristol, England

    @HSBC_UK is your business banking app down? Been trying to log on for two days and it says the servers are down?

  • SmarrLes Les 💋🥦🥕🍎🥝🧅🌱vegan (@SmarrLes) reported from Peasedown Saint John, England

    Why is it so hard to get hold of anyone these days when you have a problem....waiting @HSBC_UK

  • bouncingball254 The Bouncing Ball Trust (@bouncingball254) reported from Bradley Stoke, England

    So @HSBC_UK why are you shutting counter services down? Visited your Bristol Filton branch to deposit cash into our @CAFBank account and was referred to another branch over 10 miles away!

  • Yippers Amy (@Yippers) reported from Bristol, England

    @HSBC_UK Please refer to ALL previous tweets 👀 you should see that this is resolved; a missed DD and a 60+ minute wait is not a great start for a new customer is it?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • 1CallumStirling Callum Stirling (@1CallumStirling) reported

    @HSBC_UK completely unable to access any banking or money currently - not via the app/internet/phone. Do I need to physically come to a branch or are they also unable to access customer details currently?

  • maman_garcons maman_de_3_garcons (@maman_garcons) reported

    @HSBC_UK I have just waited 48 minutes on your advice to speak to HSBC customer service representative only to tell me there is nothing they can do! And I should call back in an hour!!! I am out with a small child in London and with no access to any funds? What is going on?? Really!

  • 1CallumStirling Callum Stirling (@1CallumStirling) reported

    @HSBC_UK App not working properly for weeks so no access to banking other than via telephone. 40 mins on hold today to be told system is down and no services available. No access at all to any banking facility. Time to find a new bank.

  • 1CallumStirling Callum Stirling (@1CallumStirling) reported

    @HSBC_UK Also Telephone banking - your whole system is down so your call centre employees can't even access any details. Can't access banking with HSBC in any format today. Obviously kept me on hold for 40 minutes to let me know that though.

  • 1CallumStirling Callum Stirling (@1CallumStirling) reported

    @HSBC_UK @thePompeyPope Not mentioning to people that your system is down and the call centres can't access peoples details to help? Just letting them keep calling and wasting their time?

  • choccybicbic choccybicbic (@choccybicbic) reported

    @Quriosity7 @HSBC_UK No problem. I did notice pending items were missing and that 'balance after bills' feature wasn't working.

  • Surve_Anand Anand Surve (@Surve_Anand) reported

    @HSBC_UK This has been a problem over 10 days now and still not fixed. @HSBC_UK owes compensation for inconvenience they causing

  • Nauman_Choudry N A U M A N (@Nauman_Choudry) reported

    @HSBC_UK Had 2 payments into my account that aren’t showing? I’ve sent money to myself from another account that is showing, are you aware of these issues? The 2 other banks are Natwest/Barclays.

  • zia_muhammad Zia Muhammad (@zia_muhammad) reported

    @HSBC_UK It just crashes every time I try to login. I’m using iPhone 6s. Don’t know the vet of Hsbc app. I suppose it’s the latest one.

  • JessBuzzing Jessica Buzzing (@JessBuzzing) reported

    @HSBC_UK I believe you cannot assist as HSBC are experiencing technical issues - so I’ve been informed 90 minutes later after my initial call