Is HSBC down in Bristol, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bristol, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Website (22%)
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Transactions (14%)
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Login (10%)
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Transfer (1%)
Community Discussion
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HSBC Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Les 💋🥦🥕🍎🥝🧅🌱vegan
(@SmarrLes) reported
from
Peasedown Saint John, England
Why is it so hard to get hold of anyone these days when you have a problem....waiting @HSBC_UK
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Tracey #footballmum
(@trpritchards) reported
from
Bristol, England
Currently thousands of customers able to use their @HSBC_UK cards to pay for anything or access their online banking. Disgraceful
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Little Gibbo
(@littlegibbo) reported
from
Long Ashton, England
@HSBC_UK my 80+yr parents are fed up with not being able to talk to anyone at the bank. Every number goes to a non UK call centre, they don’t know security numbers, they just want to be able to speak to a person. What happened to customer service? My mum was in tears.
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The Bouncing Ball Trust
(@bouncingball254) reported
from
Bradley Stoke, England
So @HSBC_UK why are you shutting counter services down? Visited your Bristol Filton branch to deposit cash into our @CAFBank account and was referred to another branch over 10 miles away!
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Amy
(@Yippers) reported
from
Bristol, England
@HSBC_UK Yes after being on hold for 1 hour 4 minutes. I am a new customer; is this the standard wait time which I have to endure to get to an agent?
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Amy
(@Yippers) reported
from
Bristol, England
@HSBC_UK Please refer to ALL previous tweets 👀 you should see that this is resolved; a missed DD and a 60+ minute wait is not a great start for a new customer is it?
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Martin Rose
(@MartinRose2) reported
from
Bristol, England
@mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.
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Rajnish Razdan
(@RajnishRazdan) reported
from
Bristol, England
@HSBC_UK is your business banking app down? Been trying to log on for two days and it says the servers are down?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Mills
(@Ian_Mills) reported
@HSBC_UK Completed a credit card application over 3 weeks ago and have heard nothing since. You have completed a hard search on my credit file, I have also spent many hours on hold to your customer service department, to no avail. Shocking customer service.
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christophe michel
(@tof29) reported
@HSBC_UK The issue is not getting an answer , the issue is getting a resolution. And now I just learnt that the issue wasn’t the issue but another issue. I am appalled by the customer service of your teams behind their phones. Thankfully still some client focused members in your branches
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John Spencer Williams • F**k Work Let’s Play
(@johnsw) reported
@HSBC_UK Does it make any difference? You know the wait times are ridiculous. It doesn’t help that you voice menu reads out a long list of things I can do on the website (which don’t include what I need right now) like some kind of deliberate torture.
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J
(@jamesdude11) reported
Applied for an @HSBC_UK account five days ago, been given inconsistent information, very poor communication and no updates unless I request them. I’m still in the dark and have no idea what is happening with my application I’m really unhappy with the service
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Bowdon & Bunni 🏴🇬🇧🇺🇸♿
(@Gavtaraysin) reported
@HSBC_UK I was sent a new debit card in early Nov. My old debit card still works. The problem with the new card is the pin doesn't work on it. It's one of the new style cards designed with the alzheimer's society. Am I supposed to get a new pin with this card?
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sarahmonty
(@smontylee) reported
Sister down toLondon to visit + x2 kids in tow. Phone, bank cards & ID pickpocketed on tube (zipped pocket).All train tickets on iCloud .. cant get new bank card, no cash, no phone, no ID. Lucky staying with Fam .. what if she was on own ? @O2 @HSBC_UK @nationalrailenq
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Northern Dibble
(@northerndibble) reported
@HSBC_UK I wish I could articulate how poor your service is. On hold for 40 minutes for the second time today.
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Claire Marsden
(@ClaireMarsden10) reported
@HSBC_UK absolutely appalling customer service today from HSBC today. Been with you over 20 years and trying to open an account for my daughter. Don't think I'll bother.
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La Mary Cones
(@MissMaryCones) reported
@HSBC_UK your customer service is disgraceful! You are going to loose me as a customer and will not recommend this bank to anyone! Shocked by the way I am being treated.
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AlexJ
(@aj7177_j) reported
@HSBC_UK On hold 45 mins waiting to speak with someone to change a current account switch date. Had to give up. I've decided to move to HSBC because my old bank's customer service was getting really bad. I hope I've not made a mistake...