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HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Bristol, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bristol, England

The most recent HSBC outage reports came from the following cities: Bristol.

CityProblem TypeReport Time
Bristol Mobile App 1 month ago
North Somerset Login 3 months ago
Bristol Mobile App 3 months ago
Bath Mobile App 6 months ago
Bristol Mobile App 7 months ago
Winscombe Mobile App 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • Yippers
    Amy (@Yippers) reported from Bristol, England

    @HSBC_UK Yes after being on hold for 1 hour 4 minutes. I am a new customer; is this the standard wait time which I have to endure to get to an agent?

  • RajnishRazdan
    Rajnish Razdan (@RajnishRazdan) reported from Bristol, England

    @HSBC_UK is your business banking app down? Been trying to log on for two days and it says the servers are down?

  • SmarrLes
    Les 💋🥦🥕🍎🥝🧅🌱vegan (@SmarrLes) reported from Peasedown Saint John, England

    Why is it so hard to get hold of anyone these days when you have a problem....waiting @HSBC_UK

  • littlegibbo
    Little Gibbo (@littlegibbo) reported from Long Ashton, England

    @HSBC_UK my 80+yr parents are fed up with not being able to talk to anyone at the bank. Every number goes to a non UK call centre, they don’t know security numbers, they just want to be able to speak to a person. What happened to customer service? My mum was in tears.

  • MartinRose2
    Martin Rose (@MartinRose2) reported from Bristol, England

    @mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.

  • bouncingball254
    The Bouncing Ball Trust (@bouncingball254) reported from Bradley Stoke, England

    So @HSBC_UK why are you shutting counter services down? Visited your Bristol Filton branch to deposit cash into our @CAFBank account and was referred to another branch over 10 miles away!

  • trpritchards
    Tracey #footballmum (@trpritchards) reported from Bristol, England

    Currently thousands of customers able to use their @HSBC_UK cards to pay for anything or access their online banking. Disgraceful

  • Yippers
    Amy (@Yippers) reported from Bristol, England

    @HSBC_UK Please refer to ALL previous tweets 👀 you should see that this is resolved; a missed DD and a 60+ minute wait is not a great start for a new customer is it?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Sionilo
    John Warren 🇺🇦 (@Sionilo) reported

    @HSBC_UK sort out your dreadful phone system, or just try it yourself, it’s ****!!!! Probably in Delhi, accent issues, background noise and a total lack of UK knowledge - unhelpful to the extreme. Closing branches without an online telephone system that works for clients! 😡😡😡

  • MrFord89
    Fordy-PUFC (@MrFord89) reported

    @HSBC_UK have be the worst bank in the UK. Absolutely useless agents who dont offer any help. Mis sold products.

  • SimonLaskey
    Simon Laskey (@SimonLaskey) reported

    @andyward1964 @HSBC_UK Same issue.

  • anagicphoto
    ana gic ....Actor & Filmmaker (@anagicphoto) reported

    @HSBC_UK Hi you gave me the the wrong information they could not help

  • siheron
    Simon Heron (@siheron) reported

    @HSBC_UK Thought I’d successfully applied for a new account via the app - I’ve got my sort code & account number - but I can’t get any further to ‘set up mobile banking’ - I get the message ‘service unavailable’ and I have been trying again later for the last 16 hours.

  • codpiece69
    matt clark (@codpiece69) reported

    @HSBC_UK i have a question can someone help? Re a buisness account application

  • vickic1984
    victoria clark (@vickic1984) reported

    @HSBC_UK you were informed 6 weeks ago that my father had passed away, however you keep calling my mum asking to speak to him. What is your vulnerable customer policy. Disgusting behaviour!

  • Ben38695291
    Ben (@Ben38695291) reported

    @HSBC_UK plz help . I have lost my card and am trying to log into online banking to get a new one issued but can’t remember my details - to reset it asks for details I don’t have (sort code etc - which are on my card!) plz help me get some way of accessing my account

  • pengTen
    Jack Harris (@pengTen) reported

    @HSBC_UK No service all day. You have closed my business essentially, and I am now at a loss. I will be closing my account on Monday

  • joachimnicolas
    Joachim (@joachimnicolas) reported

    The only way to do it is to twig that this is the bug, and then enter the date BACKWARDS, starting with the year. @HSBC_UK either fix it or hire me to fix it. I'm not even a JS developer and I could do better than this.