HSBC status: access issues and outage reports

Problems in the last 24 hours in Long Ashton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Long Ashton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Long Ashton, England

The most recent HSBC outage reports came from the following cities: Bristol, and North Somerset.

City	Problem Type	Report Time
Bristol	Mobile App	5 days ago
North Somerset	Login	1 month ago
Bristol	Mobile App	2 months ago
Bristol	Mobile App	6 months ago
Winscombe	Mobile App	7 months ago
Bristol	Transfer	1 year ago

Nearby cities with recent reports

Community Discussion

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HSBC Issues Reports Near Long Ashton, England

Latest outage, problems and issue reports in Long Ashton and nearby locations:

• 
  Amy (@Yippers) reported 8 minutes ago from Bristol, England

  @HSBC_UK Please refer to ALL previous tweets 👀 you should see that this is resolved; a missed DD and a 60+ minute wait is not a great start for a new customer is it?

• 
  Les 💋🥦🥕🍎🥝🧅🌱vegan (@SmarrLes) reported 14 minutes ago from Peasedown Saint John, England

  Why is it so hard to get hold of anyone these days when you have a problem....waiting @HSBC_UK

• 
  Amy (@Yippers) reported 19 minutes ago from Bristol, England

  @HSBC_UK Yes after being on hold for 1 hour 4 minutes. I am a new customer; is this the standard wait time which I have to endure to get to an agent?

• 
  Rajnish Razdan (@RajnishRazdan) reported 26 minutes ago from Bristol, England

  @HSBC_UK is your business banking app down? Been trying to log on for two days and it says the servers are down?

• 
  Tracey #footballmum (@trpritchards) reported 27 minutes ago from Bristol, England

  Currently thousands of customers able to use their @HSBC_UK cards to pay for anything or access their online banking. Disgraceful

• 
  Martin Rose (@MartinRose2) reported 42 minutes ago from Bristol, England

  @mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.

• 
  The Bouncing Ball Trust (@bouncingball254) reported 50 minutes ago from Bradley Stoke, England

  So @HSBC_UK why are you shutting counter services down? Visited your Bristol Filton branch to deposit cash into our @CAFBank account and was referred to another branch over 10 miles away!

• 
  Little Gibbo (@littlegibbo) reported 59 minutes ago from Long Ashton, England

  @HSBC_UK my 80+yr parents are fed up with not being able to talk to anyone at the bank. Every number goes to a non UK call centre, they don’t know security numbers, they just want to be able to speak to a person. What happened to customer service? My mum was in tears.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jasna Meyer (@MeyerJasna) reported 5 minutes ago

  Still waiting for a reply saying that my money @HSBC_UK STOLE will be given back to me today TODAY THIS IS FINANCIAL ABUSE!!! 5 working days and 8 days in total from my direct debit indemnity claim filed Liars, liars, liars!!!!!!!!

• 
  Alex (@AlexRM) reported 11 minutes ago from Victoria, England

  @HSBC_UK I want to open an Advance account using the account switching service but at no point during the application process do you request my old bank details. Not sure therefore how you’re going to manage to switch it! Please can you explain how to do this?

• 
  Simon 'Robertsey' Roberts (@simonro11487527) reported 11 minutes ago

  @HSBC_UK thanks for cancelling parts of my ‘Orchard’ account …..after we agreed (via the call centre) you wouldn’t …..I now await the outcome of my complaint (that’ll take over a week to answer…unreal!!) Very disappointed 30Y plus customer!! 🤬

• 
  Phil Bird (@PhilBird19) reported 15 minutes ago

  @Rantsofus1 @HSBC_UK @PostOffice I tried Nationwide and they offered to swap or deposit into an account for me, just a bit confused as to why HSBC or the Post Office couldn’t also provide this service?

• 
  David Monckton (@bugweed28) reported 16 minutes ago

  @HSBC_UK I’ve now taken my case to the financial ombudsman because of the lack of customer service I’ve received plus the ridiculous amount of time it’s taken @HSBC_UK to do anything, absolutely awful customer service!!

• 
  Justine Punjwani (@Justinep30) reported 17 minutes ago

  @HSBC_UK 37 minutes on the phone to one of your agents and then he cuts me off! HSBC are the worst for customer service!

• 
  burgesst 🗿🪣 (@burgesst) reported 17 minutes ago

  @HSBC_UK Well my mum went into a branch to ask for help, and I have to say they went above and beyond to sort her out. Thanks very much to all involved.

• 
  Peter Evans (@PeterEvans666) reported 18 minutes ago

  @HSBC_UK business banking app doesn’t appear to be working - keeps saying server unavailable try later?

• 
  wayne richard butler 🇺🇦 (@w_r_b_1971) reported 18 minutes ago

  @HSBC_UK awful experience of your phone banking today. On the phone for 2hours where your employee was solely trying to get rid of me when the inflexible script couldn’t cope with the request. Finally got through to the right dept. & my simple request was resolved in 5 minutes.

• 
  marsy ੈ✩‧₊˚ (@atinyblahaj) reported 21 minutes ago

  @ConanTheLeader @HSBC_UK hi conan, out of curiousity how was this solved? my HSBC UK account is tagged to my singapore number and I am awaiting an activation code to access my online banking.