HSBC status: access issues and outage reports

Problems in the last 24 hours in Peasedown Saint John, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Peasedown Saint John, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Peasedown Saint John, England

Latest outage, problems and issue reports in Peasedown Saint John and nearby locations:

• 
  Les 💋🥦🥕🍎🥝🧅🌱vegan (@SmarrLes) reported 2 minutes ago from Peasedown Saint John, England

  Why is it so hard to get hold of anyone these days when you have a problem....waiting @HSBC_UK

• 
  Rajnish Razdan (@RajnishRazdan) reported 17 minutes ago from Bristol, England

  @HSBC_UK is your business banking app down? Been trying to log on for two days and it says the servers are down?

• 
  Little Gibbo (@littlegibbo) reported 21 minutes ago from Long Ashton, England

  @HSBC_UK my 80+yr parents are fed up with not being able to talk to anyone at the bank. Every number goes to a non UK call centre, they don’t know security numbers, they just want to be able to speak to a person. What happened to customer service? My mum was in tears.

• 
  Tracey #footballmum (@trpritchards) reported 22 minutes ago from Bristol, England

  Currently thousands of customers able to use their @HSBC_UK cards to pay for anything or access their online banking. Disgraceful

• 
  Amy (@Yippers) reported 35 minutes ago from Bristol, England

  @HSBC_UK Yes after being on hold for 1 hour 4 minutes. I am a new customer; is this the standard wait time which I have to endure to get to an agent?

• 
  Sue🇺🇦🇬🇧🇪🇺💙 (@stillherejust) reported 37 minutes ago from Wells, England

  @HSBC_UK Banks were bailed out with our money. Suggest you give it back to help those in crisis.

• 
  Amy (@Yippers) reported 39 minutes ago from Bristol, England

  @HSBC_UK Please refer to ALL previous tweets 👀 you should see that this is resolved; a missed DD and a 60+ minute wait is not a great start for a new customer is it?

• 
  Martin Rose (@MartinRose2) reported 56 minutes ago from Bristol, England

  @mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  T Bolts (@Marathon_Tardis) reported 5 minutes ago

  @HSBC_UK been with you 2 days. Most infuriating customer service contact systems ever.

• 
  Tim Huckle (@timhuckle) reported 11 minutes ago

  HSBC Apple Pay. Possibly all(?) HSBC UK customers have woken to an email from them confirming registration of their card on to Apple Pay. Contact centre on +30 minute wait times as concerned customers phone in. I’m told the comms were sent in error. @HSBC_UK

• 
  Escapeartiste (@MelliardAmanda) reported 12 minutes ago

  I’m pretty sure none they have dealt with has ever set up a business themselves or put their neck on the line. The service and communication is appalling, everyone hiding behind online communication, @HSBC_UK it is very poor

• 
  Richard Kennedy (@RichardKennedy) reported 12 minutes ago

  @Aliciasdnud @HSBC_UK “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  Kaey (@ThatGuyKaey) reported 13 minutes ago

  @Archiemurp @HSBC_UK Oh ****, didn’t know they do this 🫣

• 
  Thomas Thorburn (@ThomasThorburn) reported 14 minutes ago

  @HSBC_UK I am a Premier account holder, have had my phone and wallet stolen in Portugal, service offered by Aviva is woeful, unable to get through, told that coverage is actually much lower than advertised, with a month wait. Stranded here for a week more no phone bank cards etc

• 
  @BigBaggie20AM3D (@BigBaggie20AM3D) reported 14 minutes ago

  @CleansedTweets @HSBC_UK What happened to your money in the account? How do you access it now to move it to a new bank?

• 
  Hello Newman (@goodbyenorman) reported 16 minutes ago

  @HSBC_UK Terrible. No information was sent on this by email. By taking the app offline when even logging on over the desktop requires a 6 digit app-generated code, you're de-banking customers for 2 hours.

• 
  Laurelin (@SnufflebeanYarn) reported 19 minutes ago

  @ricci_kitchen @HSBC_UK I had the same email - I wonder if it’s a glitch.

• 
  Jack Vaughn (@BigHairyJack) reported 22 minutes ago

  @HSBC_UK Having ordered a new secure key (the old one got deactivated for no good reason and couldn't be reactivated) I'm now told that it can take up to 7 working days to get to me. Leaving me 11 days without being able to access my account. I think it's time to switch bank.