HSBC status: access issues and outage reports
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- HSBC generated 0 outage signals in the last 24 hours around Peasedown Saint John, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Peasedown Saint John, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Peasedown Saint John, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports Near Peasedown Saint John, England
Latest outage, problems and issue reports in Peasedown Saint John and nearby locations:
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Tracey #footballmum (@trpritchards) reported from Bristol, EnglandCurrently thousands of customers able to use their @HSBC_UK cards to pay for anything or access their online banking. Disgraceful
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SueπΊπ¦π¬π§πͺπΊπ (@stillherejust) reported from Wells, England@HSBC_UK Banks were bailed out with our money. Suggest you give it back to help those in crisis.
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Rajnish Razdan (@RajnishRazdan) reported from Bristol, England@HSBC_UK is your business banking app down? Been trying to log on for two days and it says the servers are down?
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Les ππ₯¦π₯ππ₯π§ π±vegan (@SmarrLes) reported from Peasedown Saint John, EnglandWhy is it so hard to get hold of anyone these days when you have a problem....waiting @HSBC_UK
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Amy (@Yippers) reported from Bristol, England@HSBC_UK Please refer to ALL previous tweets π you should see that this is resolved; a missed DD and a 60+ minute wait is not a great start for a new customer is it?
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Amy (@Yippers) reported from Bristol, England@HSBC_UK Yes after being on hold for 1 hour 4 minutes. I am a new customer; is this the standard wait time which I have to endure to get to an agent?
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Little Gibbo (@littlegibbo) reported from Long Ashton, England@HSBC_UK my 80+yr parents are fed up with not being able to talk to anyone at the bank. Every number goes to a non UK call centre, they donβt know security numbers, they just want to be able to speak to a person. What happened to customer service? My mum was in tears.
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Martin Rose (@MartinRose2) reported from Bristol, England@mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Nash (@NashNash008) reported@simplyroch246 @HSBC_UK Look what your age mates are doing. Fix up
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Richard Kennedy (@RichardKennedy) reported@Aliciasdnud @HSBC_UK βHi there! Weβd love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.β
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H-D (@HDGauvin) reported@ricci_kitchen @HSBC_UK @HSBC_UK 1hr 8 mins now, at this time of the morning, I guess it can only be a technical glitch driving this kind of call volume.
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burgesst πΏπͺ£ (@burgesst) reported@HSBC_UK Well my mum went into a branch to ask for help, and I have to say they went above and beyond to sort her out. Thanks very much to all involved.
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Zlatan1985 (@Zlatans1985) reported@DungeonsJoypads @HSBC_UK an overseas call center will basically be a triage these days, the staff will have basic info on your account and can do nothing but log the issue. they will be locked down due to fear of data leaks by rouge staff etc....
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Helen Todd (@HelenTodd3) reported@jckchn88 @HSBC_UK Hi, spent 50 mins on hold to be told every UK customer received this in error and there is no issue with your cards. The woman told me I was ok to unfreeze my card. Hope that helps #HSBC #ApplePay
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Godir (@Godir2016871) reported@DudejaRuchee @HSBC_UK Please leave this people Or you will be scammed by this people that scammed me yesterday π₯Ήπ’ with your right information @Reactivation_Service on telegram Can help you regain access back to your account as he did for me
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Bernardine Kennedy (Maxwell) (@BerniKennedy) reported@HSBC_UK This answer shows you actually take no notice of concerns. I need no help, I was trying to help your customer who had been scammed. Not a single helpful protocol enabled by your fraud call centre.
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Carly (@limebean) reported@HSBC_UK hi is the online banking down? As when I log in the screen is frozen
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victoria clark (@vickic1984) reported@HSBC_UK you were informed 6 weeks ago that my father had passed away, however you keep calling my mum asking to speak to him. What is your vulnerable customer policy. Disgusting behaviour!