HSBC status: access issues and outage reports

Problems in the last 24 hours in Wells, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

• 
  Les 💋🥦🥕🍎🥝🧅🌱vegan (@SmarrLes) reported 33 minutes ago from Peasedown Saint John, England

  Why is it so hard to get hold of anyone these days when you have a problem....waiting @HSBC_UK

• 
  Sue🇺🇦🇬🇧🇪🇺💙 (@stillherejust) reported 44 minutes ago from Wells, England

  @HSBC_UK Banks were bailed out with our money. Suggest you give it back to help those in crisis.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark (@MorganMF9867) reported 9 minutes ago

  @HSBC_UK @vickic1984 Their customer service is sadly lacking. I manage my brother's account under a power of attorney, and @HSBC_UK make it as difficult as possible for me. Sorry for your loss.

• 
  Melissa Chester (@AhsUBCunyRccc) reported 10 minutes ago

  @dawniedavidson @HSBC_UK We had that here at the bank I work in-changed software, causing customers to have to learn new online banking, statements, etc. It caused some chaos for sure, esp for our older friends, but a little good customer service does wonders. #proudofmybank

• 
  Tim Huckle (@timhuckle) reported 11 minutes ago

  @kyle213187 @HSBC_UK Also. Seems to be a glitch.

• 
  mohamed budiste (@xamsa) reported 13 minutes ago

  @HSBC_UK the mobile app keeps crashing every time I try to open since early morning until now. Is it down?

• 
  Linda Seeley (@lindawba) reported 14 minutes ago

  @TeddyLeppington @HSBC_UK Did they say it can take up to 70 days? I've been chasing my money for several weeks without success. It's with them I believe but not showing in my account. I hope the ISA transfer out team is more competent because once it's there I'm taking it out. Disgraceful service.

• 
  Simon Stockley (@si78475) reported 16 minutes ago

  @HSBC_UK Hi, I havent received my debit card sent to Thailand and your chat/messaging isnt working error 1007. Please help arrange a replacement without calling.

• 
  AH 🙋🏼‍♀️ (@al_af_af) reported 18 minutes ago

  @HSBC_UK your service is terrible I’ve been on the phone and chat trying to report suspicious activity for almost 2 hours and am just being ignored

• 
  Manda 🇵🇸 🍀 (@mandacfc) reported 20 minutes ago

  @HSBC_UK I am not willing to respond privately. I have wasted a month of my life trying to get help from you. I am in process of removing every client from your business. It is shocking the service I have received

• 
  Gaurav Yadav (@GauravYadav0608) reported 22 minutes ago

  @HSBC_IN @HSBC @HSBC_UK Terrible customer service and completely ineffective phone banking support. Reverse my charges occurred on my card Card ending 9340

• 
  Zlatan1985 (@Zlatans1985) reported 25 minutes ago

  @DungeonsJoypads @HSBC_UK an overseas call center will basically be a triage these days, the staff will have basic info on your account and can do nothing but log the issue. they will be locked down due to fear of data leaks by rouge staff etc....