HSBC status: access issues and outage reports

Problems in the last 24 hours in Wells, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

• 
  Les 💋🥦🥕🍎🥝🧅🌱vegan (@SmarrLes) reported 17 minutes ago from Peasedown Saint John, England

  Why is it so hard to get hold of anyone these days when you have a problem....waiting @HSBC_UK

• 
  Sue🇺🇦🇬🇧🇪🇺💙 (@stillherejust) reported 42 minutes ago from Wells, England

  @HSBC_UK Banks were bailed out with our money. Suggest you give it back to help those in crisis.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emily Bird (@EmilyClareBird) reported 4 minutes ago

  Just experienced the insanity of @HSBC_UK customer service, whereby the only way for me to register for *mobile or online banking* appears to be to visit a branch. There are none near my home.

• 
  John Spencer Williams • F**k Work Let’s Play (@johnsw) reported 5 minutes ago

  @stephenpratley @HSBC_UK The fact the HSBC biz app still has no notifications and their card has no Apple Pay support tells you everything about their care for customers. They don’t give a ****.

• 
  Linda Seeley (@lindawba) reported 8 minutes ago

  @TeddyLeppington @HSBC_UK Did they say it can take up to 70 days? I've been chasing my money for several weeks without success. It's with them I believe but not showing in my account. I hope the ISA transfer out team is more competent because once it's there I'm taking it out. Disgraceful service.

• 
  DG (@rordowg) reported 10 minutes ago

  @HSBC_UK Having issues sending international payment. Error is GBB-INP-1266 - please can you advise?

• 
  Ahmad Shakeel Qaiser (@AhmadShakeelQa1) reported 12 minutes ago

  @HSBC_UK Feedback - Customer Services are getting poor day by day in HSBC. Spending over 60 minutes to just raise a complaint. And customer services agent still trying to find out someone in HSBC before he can raise a complaint. Rude and very poor customer services.

• 
  H-D (@HDGauvin) reported 13 minutes ago

  @ricci_kitchen @HSBC_UK @HSBC_UK 1hr 8 mins now, at this time of the morning, I guess it can only be a technical glitch driving this kind of call volume.

• 
  Paul Bingley (@PaulBingley) reported 15 minutes ago

  @HSBC_UK, please explain why I suddenly can't access my banking details and I'm being asked to activate a Digital Secure Key on the app?

• 
  Anna (@annacjone5) reported 16 minutes ago

  @HSBC_UK got my phone fixed & now I can't log in to the mobile banking app. It says 'Unable to send activation code'. Rang up on the 18th and gave my phone number but it never changed. Will the code be texted to me? And how long will it take? Need to pay rent soon!

• 
  UJ JAGS (@ujagga12) reported 28 minutes ago

  Industry standard is 15 days not more than 3 months and no update till date ..shoddy customer service , @HSBC_UK we were told your isa department doesn’t even exist and that’s why they can’t directly contact us to resolve the issue.hsbcuk bank full of lies @financialombuds

• 
  Ian (@Jd95975184) reported 29 minutes ago

  @HSBC_UK new customer and trying to activate my card but having a nightmare, wont accept photo i.d, only 2 hsbc banks near one is 4.5ml other is 12 miles away, and both are Temporarily closed