HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Bradley Stoke, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- Mobile App (100%)
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Bradley Stoke, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bradley Stoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Bradley Stoke, England
The most recent HSBC outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Mobile App | 20 days ago |
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Bristol
|
Mobile App | 3 months ago |
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Bath
|
Mobile App | 5 months ago |
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Bristol
|
Mobile App | 7 months ago |
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Bristol
|
Transfer | 2 years ago |
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Bristol
|
Mobile App | 2 years ago |
Community Discussion
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HSBC Issues Reports Near Bradley Stoke, England
Latest outage, problems and issue reports in Bradley Stoke and nearby locations:
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Little Gibbo (@littlegibbo) reported from Long Ashton, England@HSBC_UK my 80+yr parents are fed up with not being able to talk to anyone at the bank. Every number goes to a non UK call centre, they don’t know security numbers, they just want to be able to speak to a person. What happened to customer service? My mum was in tears.
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Martin Rose (@MartinRose2) reported from Bristol, England@mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.
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The Bouncing Ball Trust (@bouncingball254) reported from Bradley Stoke, EnglandSo @HSBC_UK why are you shutting counter services down? Visited your Bristol Filton branch to deposit cash into our @CAFBank account and was referred to another branch over 10 miles away!
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Amy (@Yippers) reported from Bristol, England@HSBC_UK Please refer to ALL previous tweets 👀 you should see that this is resolved; a missed DD and a 60+ minute wait is not a great start for a new customer is it?
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Amy (@Yippers) reported from Bristol, England@HSBC_UK Yes after being on hold for 1 hour 4 minutes. I am a new customer; is this the standard wait time which I have to endure to get to an agent?
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Rajnish Razdan (@RajnishRazdan) reported from Bristol, England@HSBC_UK is your business banking app down? Been trying to log on for two days and it says the servers are down?
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Tracey #footballmum (@trpritchards) reported from Bristol, EnglandCurrently thousands of customers able to use their @HSBC_UK cards to pay for anything or access their online banking. Disgraceful
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Jones (@jonesy_sa) reportedAn open message to @HSBC @HSBC_UK What is wrong with your international company? Why do you persist in refusing to help charities? I am a treasurer of a charity. We are small. Very small. Out account is with you, although not for much longer.
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Tommo 🍻🎸⚽🏏 (@Tom_Read92) reported@HSBC_UK what options do I have as I'm struggling financially in the next couple of months and I have an ongoing loan, I spoke to someone online and they didn't understand the situation and why I feel so low and the way I do. Can you help me?
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Michelle Aldous (@MichelleAldous6) reported@HSBC_UK nearly 3 wks since my sons loan application- numerous phone calls - spent nearly 7 hours on hold trying to follow up - took 4 calls to get to the real issue - then more calls after that - 4 days post the agreement still no loan papers for him to sign . Appalling
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Anna (@annacjone5) reported@HSBC_UK got my phone fixed & now I can't log in to the mobile banking app. It says 'Unable to send activation code'. Rang up on the 18th and gave my phone number but it never changed. Will the code be texted to me? And how long will it take? Need to pay rent soon!
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Distrbution Alpha (@Dist_Alpha) reported@HSBC_UK 2hrs of phones calls, 1 of which waiting to speak to someone. 20 mins of online chat. And still, no one is able to explain why my business debit card is blocked or has unblocked it. Why should anyone have a business account with you with such shoddy service?
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GOOGZ (@GOOGZYY) reported@HSBC_UK push notifications for the app are no longer working I’ve tried switching them off and back on again Still not working Frustrating not to know and keep an eye when money is going on and out
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🆁 (@CapitalR) reportedLast night someone in Turkey attempted to fraudulently use my credit card. I only used it for the hotel and flights for the Fenerbahçe away game. I didn’t use it in Istanbul at all 🤔 Unbelievably @HSBC_UK didn’t want me to cancel my credit card - i had to demand it. WTF? 😳
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Michael Morris (@Wontbeforlongx) reported@HSBC_UK I don’t have my cards they where thrown away by mistake a few months ago. I wanted to do a credit transfer but I need my card details to login or to speak to anyone. I don’t have them, how can you help me?
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Allan S (@AllanS63097043) reported@HSBC_UK Shockingly slow service. The buyer of my property has been waiting 3 weeks for their mortgage offer 😳
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🆁 (@CapitalR) reported@HSBC_UK I’ve already ordered a new card but it’s unbelievable that two staff members failed to advise me to cancel and order a replacement, rather just “see what happens” attitude. The customer service and care is truly appalling.