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HSBC

HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Bradley Stoke, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bradley Stoke, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bradley Stoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports Near Bradley Stoke, England

Latest outage, problems and issue reports in Bradley Stoke and nearby locations:

  • littlegibbo
    Little Gibbo (@littlegibbo) reported from Long Ashton, England

    @HSBC_UK my 80+yr parents are fed up with not being able to talk to anyone at the bank. Every number goes to a non UK call centre, they don’t know security numbers, they just want to be able to speak to a person. What happened to customer service? My mum was in tears.

  • Yippers
    Amy (@Yippers) reported from Bristol, England

    @HSBC_UK Please refer to ALL previous tweets 👀 you should see that this is resolved; a missed DD and a 60+ minute wait is not a great start for a new customer is it?

  • RajnishRazdan
    Rajnish Razdan (@RajnishRazdan) reported from Bristol, England

    @HSBC_UK is your business banking app down? Been trying to log on for two days and it says the servers are down?

  • trpritchards
    Tracey #footballmum (@trpritchards) reported from Bristol, England

    Currently thousands of customers able to use their @HSBC_UK cards to pay for anything or access their online banking. Disgraceful

  • Yippers
    Amy (@Yippers) reported from Bristol, England

    @HSBC_UK Yes after being on hold for 1 hour 4 minutes. I am a new customer; is this the standard wait time which I have to endure to get to an agent?

  • MartinRose2
    Martin Rose (@MartinRose2) reported from Bristol, England

    @mouthwaite @HSBC_UK Years ago, banks prided themselves on great customer service, not any more. Now having customers at arms length is not enough and their focus is on their investors rather than the customer. I have been with NatWest since 1986 and have always felt valued.

  • bouncingball254
    The Bouncing Ball Trust (@bouncingball254) reported from Bradley Stoke, England

    So @HSBC_UK why are you shutting counter services down? Visited your Bristol Filton branch to deposit cash into our @CAFBank account and was referred to another branch over 10 miles away!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • si78475
    Simon Stockley (@si78475) reported

    @HSBC_UK Thanks for responding. Im unable to send a DM messages not working on my account. Could you advise an alternative way to contact you without calling?

  • al_af_af
    AH 🙋🏼‍♀️ (@al_af_af) reported

    @HSBC_UK your service is terrible I’ve been on the phone and chat trying to report suspicious activity for almost 2 hours and am just being ignored

  • GrenvilleMills
    Grenville Mills (@GrenvilleMills) reported

    @HSBC_UK Is there anyone reading this from HSBC prepared to take ownership of an issue concerning serious failures in your business account opening process?

  • lindawba
    Linda Seeley (@lindawba) reported

    @TeddyLeppington @HSBC_UK Did they say it can take up to 70 days? I've been chasing my money for several weeks without success. It's with them I believe but not showing in my account. I hope the ISA transfer out team is more competent because once it's there I'm taking it out. Disgraceful service.

  • MrFord89
    Fordy-PUFC (@MrFord89) reported

    @HSBC_UK have be the worst bank in the UK. Absolutely useless agents who dont offer any help. Mis sold products.

  • HDGauvin
    H-D (@HDGauvin) reported

    @ricci_kitchen @HSBC_UK Got through 1:28 - technical issue.

  • DungeonsJoypads
    Dungeons And Joypads (@DungeonsJoypads) reported

    @HSBC_UK HSBC asking me to click links sent to me by email is exactly why we are in this mess. I dont click links sent to me by email. If this is the official twitter account, why cant you afford to pay for a check mark? Because virtuous rainbow flags and middle fingers to Elon Musk are more important than protecting your own online identity? How very noble. Absolutely dog **** bank.

  • Marathon_Tardis
    T Bolts (@Marathon_Tardis) reported

    @HSBC_UK been with you 2 days. Most infuriating customer service contact systems ever.

  • BerniKennedy
    Bernardine Kennedy (Maxwell) (@BerniKennedy) reported

    @HSBC_UK helping an elderly disabled neighbour report debit card hacking to your fraud line yesterday am was impossible. Guy on phone was useless. Then I took neighbour into his branch and guy there was fantastic. But if I hadn’t been around to take him? Shameful.

  • XRPinKE
    Windsurf.KE ☀️ (@XRPinKE) reported

    @HSBC_UK @CleansedTweets lol @HSBC_UK you treated me like **** as well. I hope you get punished by the ombudsman and stop treating us expats like ****. Given the banks origins you should be the first choice bank for UK expats. Now you are a liability and will lose a lot of deposits