HSBC

Is HSBC down in Sheffield, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Sheffield, England 09/10/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (66%)

    Mobile App (66%)

  2. Website (16%)

    Website (16%)

  3. Login (10%)

    Login (10%)

  4. Transactions (8%)

    Transactions (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • Dragongirl74 Debbie 🃏 (@Dragongirl74) reported from Sheffield, England

    @HSBC_UK mobile app not working, continually getting an error "return to login" even after a force stop and reboot. Main website also generating a error. Other users affected.

  • tishtoshtess Tessa Rose 💙 (@tishtoshtess) reported from Sheffield, England

    Why is @HSBC_UK closed on a Saturday?! I'm now without a bank card & access to my own money until TUESDAY as thought I could fetch it in branch this morning. What a great start to the bank holiday weekend.

  • MatthewMillers Matthew Blackwell (@MatthewMillers) reported from Sheffield, England

    @HSBC_UK terrible service at crystal peaks branch today not good enough 😡

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Carly1987 Carly Burton (@Carly1987) reported

    @HSBC_UK What on earth is going on with your call centres?!?! I cannot get through to anyone?! Yesterday I spent 2 hours on hold. Cannot activate my bank account, no access to my money?! Today I need to chase an error on my mortgage 35 mins on hold and I can’t wait any longer

  • robox1234 robox1234 (@robox1234) reported

    @HSBC_UK @MrASingh @gratitudeinart Why don’t you team up with some people who can answer the phone on your business banking phone line? Maybe that might be an idea? Was kept on hold for 1hr 40 mins and then the bloke was “short” with me. As a bank you are a disgrace in terms of customer service. Businesses beware!

  • trickytaylors Trickytaylors (@trickytaylors) reported

    Savings earning negligible interest. Inflation rising, pensions at best frozen, domestic fuel prices rising. So @HSBC_UK send me an email announcing an 80% reduction in ISA rates. We are not an island but we're not too customer friendly either.

  • ZoeJacks Zoe Jacks (@ZoeJacks) reported

    @HSBC_UK @HSBC what a shockingly useless bank you are. Trying to manage my father's account, and time after time the bank ***** up. I will personally never use this bank. I wish my father was well enough to change his account. Terrible customer service and lack of understanding.

  • RegKing9 Paul King (@RegKing9) reported

    @HSBC_UK can you please explain to me how I can bank a cheque when my local branch is closed, the branch in the next town closes at 3pm and the app is only for cheques to £750? Lots of choice for a customer........ #pisspoorservice

  • HughMcJames James McHugh (@HughMcJames) reported

    @HSBC_UK app is not working - locking me out of all online banking. Ridiculous. No sign of a fix for the error that is clearly impacting thousands. Very poor service.

  • VinodhJeganath1 Vinodh Jeganathan (@VinodhJeganath1) reported

    @HSBC_UK Intially they said fraud transaction later like they say HSBC investment charged my inactive credit card, I dont have any other account. I request somebody to help as customer care are not able to give proper answer

  • StreetMatron Street Matron ⚽️❤️ 🇯🇴 (@StreetMatron) reported

    @HSBC_UK unable to help 98 yr old father in law access his mobile banking even with secure code sent through the post as he can’t remember security number, and account locked. Spend an hour on the phone holding, no good. I am his assistant for this type of thing, Please help.

  • hongpengliew hong peng liew (@hongpengliew) reported

    @HSBC_UK hi there, I have applied for a student account and it has been over a week now still heard nothing nor received anything. Please may you help me?

  • phobday Peter Hobday (@phobday) reported

    @HSBC_UK Cannot log on to HSBC app, getting error message, warning about 'multiple attempts'. Cannot log on to website because app is giving me the code, and then not recognising details. This has been ongoing for three days. Surviving by transfering funds using my Revolut card.