HSBC

Is HSBC down in Sheffield, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Sheffield, England 09/13/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Website (15%)

    Website (15%)

  3. Login (10%)

    Login (10%)

  4. Transactions (8%)

    Transactions (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • MatthewMillers Matthew Blackwell (@MatthewMillers) reported from Sheffield, England

    @HSBC_UK terrible service at crystal peaks branch today not good enough 😡

  • Dragongirl74 Debbie 🃏 (@Dragongirl74) reported from Sheffield, England

    @HSBC_UK mobile app not working, continually getting an error "return to login" even after a force stop and reboot. Main website also generating a error. Other users affected.

  • tishtoshtess Tessa Rose 💙 (@tishtoshtess) reported from Sheffield, England

    Why is @HSBC_UK closed on a Saturday?! I'm now without a bank card & access to my own money until TUESDAY as thought I could fetch it in branch this morning. What a great start to the bank holiday weekend.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Louise33169501 Louise (@Louise33169501) reported

    @HSBC_UK have spent over an hour and been kicked from chat twice due to agent inactivity trying to close my account, very unhelpful. Also just been told to pay £12 charges unexpectedly. Poor customer service. Any reason?

  • ell365 ell365 💙 (@ell365) reported

    @HSBC_UK Thanks Avril. I've been assured the problem will be fixed in 24 hours, keeping my fingers crossed 🤞🏻

  • Monkey__hanger Spin (@Monkey__hanger) reported

    @HSBC_UK Please can you provide me with an email address for the mortgage service centre so I can send documents that can’t be sent by fax.

  • ionaclio Elizabeth (@ionaclio) reported

    @HSBC_UK My mobile banking app was fixed by a lovely lady by phone last Friday after 6 weeks without it and having moaned on Twitter. Another lady called me to make sure I could still access it this week. I can. Thanks HSBC. A NOW HAPPY CUSTOMER.

  • johnny_jazz68 Andy Camp (@johnny_jazz68) reported

    @HSBC_UK been locked out of my banking App for over a week, getting nowhere fast reset online told to ring no answer. #highstreetbanks are you looking for a new customer?

  • hodskeg Chris Hodgson (@hodskeg) reported

    @HSBC_UK The ‘new app’ is terrible

  • LouiseBurkinsh2 Louise Burkinshaw (@LouiseBurkinsh2) reported

    @hodskeg @HSBC_UK Yep. Very slow and not intuitive. If its not broke don't fix it

  • youngswagzygee oluwatosin (@youngswagzygee) reported

    @bentasker @HSBC_UK Same thing happened to me few weeks back I contacted support and there was no improvement. Someone on here recommend @amymatins78 to me and they help me recover my account back. He’s an expert.

  • cloudcuckoospit OobliGoobli loves you! (I do.) (@cloudcuckoospit) reported

    @HSBC_UK Please read my tweet about my son being scammed. Are you absolutely certain you can't track the scammed down? I'm gutted for my son, and angry that people get away with this.

  • xBelle81x Melanie (@xBelle81x) reported

    Think it may be time to look for a new bank. Since the @HSBC_UK mobile app 'update' many customers are unable to use it and all the support 'fixes' are basically the customer trying various methods and spending time trying to resolve what wasn't their fault #HSBC