HSBC down? Current status and problems in Hertford, England

Problems in the last 24 hours in Hertford, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hertford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (59%)
• Login (26%)
• Website (7%)
• Transactions (6%)
• Withdrawals (2%)

Live Outage Map Near Hertford, England

The most recent HSBC outage reports came from the following cities: Hatfield, Hertford, Welwyn Garden City, and Borehamwood.

City	Problem Type	Report Time
Hatfield	Mobile App	3 days ago
Hertford	Mobile App	20 days ago
Welwyn Garden City	Login	23 days ago
Borehamwood	Login	1 month ago
St Albans	Mobile App	3 months ago
Barnet	Website	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Hertford, England

Latest outage, problems and issue reports in Hertford and nearby locations:

• 
  SNORKY (@sluicesnorky) reported 7 minutes ago from Borehamwood, England

  @HSBC_UK your customer service over the phone is not something to be desired.

• 
  Albu Mirela (@AlbuMirela3) reported 8 minutes ago from Borehamwood, England

  @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

• 
  SNORKY (@sluicesnorky) reported 8 minutes ago from Borehamwood, England

  Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻

• 
  it's me...B! (@michaeljcbrooks) reported 12 minutes ago from Hertfordshire, England

  @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

• 
  Fatih Çekin (@GuideOfLondon) reported 15 minutes ago from Enfield Lock, England

  @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

• 
  Fatih Çekin (@GuideOfLondon) reported 15 minutes ago from Enfield Lock, England

  @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

• 
  Fatih Çekin (@GuideOfLondon) reported 19 minutes ago from Enfield Lock, England

  @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

• 
  Dorothy Cohen (@Dorothy737) reported 21 minutes ago from Barnet, England

  @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

• 
  Marius Fanu (@mariusfanu) reported 26 minutes ago from London Colney, England

  @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

• 
  Fatih Çekin (@GuideOfLondon) reported 26 minutes ago from Enfield Lock, England

  @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

• 
  Matt (@MattSav7) reported 30 minutes ago from Barnet, England

  @HSBC_UK I have a problem that I need to resolve urgently.

• 
  TNR PHOTO (@TNRphoto) reported 31 minutes ago from Enfield Lock, England

  @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

• 
  Dean Risley (@dean_risley) reported 31 minutes ago from Ware, England

  @HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!

• 
  Mark sharples (@marksharples1) reported 40 minutes ago from Great Offley, England

  @HSBC_UK I cannot access mobile or internet banking , I am also a sky customer. Can you help ?

• 
  DREAMVIEW ESTATES (@MurrayAlanLee) reported 40 minutes ago from Barnet, England

  @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

• 
  Shelby Loasby (@ShelbyLoasby) reported 48 minutes ago from Welwyn Garden City, England

  @HSBC_UK hi guys, I’ve been trying to report fraud since last night and have been hung up on twice and passed around for over an hour. Please help me

• 
  Andy Ball (@AndyJBall) reported 49 minutes ago from St Albans, England

  @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

• 
  Will Cardale (@will432455) reported 56 minutes ago from Welwyn Garden City, England

  @HSBC_UK Hello, are your online banking services down at the moment?

• 
  Neal Francis (@neal_with_an_A) reported 57 minutes ago from Stansted Mountfitchet, England

  @HSBC_UK is it really necessary to be kept on hold for nearly 90 minutes to support an elderly and disabled gentleman to make a simple payment? Completely unhelpful.

• 
  Nick (@trvynicolas) reported 58 minutes ago from Epping, England

  @HSBC_UK two days running I’ve been waiting 50 mins as an advance customer on the phone. Been told I can’t address issue over internet banking.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan McGeoghan (@DanMcGeoghan) reported 7 minutes ago

  @HSBC_UK How do you make a credit card payment from a non HSBC account. The overly clear on the ‘user friendly’ website

• 
  Kristjan Byfield (@KristjanByfield) reported 7 minutes ago

  After nearly 18 years of @baseproperty getting an ever worsening service from @HSBC_UK the time has come to find a new banking partner. Who are the pioneers out there we should be talking to as #LettingAgents?

• 
  debbie ellis (@Asupremeshot) reported 8 minutes ago from Manchester, England

  @HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace

• 
  JF (@frecklesinjune) reported 11 minutes ago

  @HSBC_UK Why would your representatives advise a Customer they couldn't pursue Section 75 claim on request (cc purchase £1000+) because chargeback is necessary in 1st instance. They are 2 different remedies! Is HSBC suggesting internal procedures supersede an Act of Parliament?

• 
  Luana 💀 (@LuanaElisabetta) reported 17 minutes ago

  Christ, @HSBC_UK giving some of the WORST customer service. One person even just stopped on the chat. Yeah, brilliant. So damn rude

• 
  Louise Porter 💙 (@_LMP98) reported 19 minutes ago

  @Dave_Hone @HSBC_UK Unfortunately calling companies out on Twitter is the only way to get a response these days, customer ‘service’ helplines are no help at all

• 
  Gered Mankowitz FRPS (@GeredMankowitz) reported 20 minutes ago

  What is happening at @HSBC_UK !! Trying to speak to someone and left holding for an hour yesterday and no response and on the line now for 56 minutes and still having to listen to the ghastly music and the recorded voice telling me my call is important!! Appalling service……

• 
  André (@andreimuri) reported 22 minutes ago

  @HSBC_UK I raised a formal complaint via your online form on 29/12/2021. The page states that HSBC will be in touch within 5 working days - when can I expect to hear back from you?

• 
  sonia sahota (@ssoniasahota) reported 28 minutes ago

  @HSBC_UK I am trying to log on to online banking but every time I put on my username, it says “GSA error.” I have already deleted cookies, history and caches. What else can I do?

• 
  Ben Keene (@benkeene) reported 32 minutes ago

  Finally leaving @HSBC_UK as a customer of 20+ years. Customer service has often been poor. But lack of action on climate + heavy greenwashing the main reason. Thanks for the reminder @MMMoneyMatter