HSBC

Is HSBC down in Hatfield, Hertfordshire, England?

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The latest reports from users having issues in Hatfield come from postal codes AL10.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hatfield, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Hatfield, Hertfordshire, England 06/04/2025 06:10

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (20%)

    Website (20%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (10%)

    Login (10%)

  5. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Hatfield, Hertfordshire, England

The most recent HSBC outage reports came from the following cities: London, Hatfield and Pinner.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomHatfield Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

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HSBC Issues Reports Near Hatfield, England

Latest outage, problems and issue reports in Hatfield and nearby locations:

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • marksharples1 Mark sharples (@marksharples1) reported from Great Offley, England

    @HSBC_UK I cannot access mobile or internet banking , I am also a sky customer. Can you help ?

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • mariusfanu Marius Fanu (@mariusfanu) reported from London Colney, England

    @HSBC_UK the public iOS 16 beta are out. Now is your time to “shine”, please fix the iOS app to not crash at launch 🚀

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • michaeljcbrooks it's me...B! (@michaeljcbrooks) reported from Hertfordshire, England

    @HSBC_UK So, now you won't even change up money for local shops without a fee (you're still charging a monthly account fee btw). Way to support businesses! 💯 moving my account

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @HSBC_UK how are businesses that still accept cash transactions supposed to stay with you when you keep cost cutting & closing branches? We don’t get the same level of service from the Post Office. We’re not a cashless society, just another example of disgraceful profiteering !!

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • Dorothy737 Dorothy Cohen (@Dorothy737) reported from Barnet, England

    @HSBC_UK stop bombarding me with text messages to the point of harassment. Do any other customers have this problem with HSBC???

  • NBJNiloo Nilema (@NBJNiloo) reported from Tottenham, England

    @HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • vics10071 Vicki Wattam (@vics10071) reported

    @HSBC_UK Awful customer service tonight on the business card team. My husband has never received his replacement card!! 29 minutes on hold, spoke with a man who then put him on hold again for the 3rd time! Still no replacement card and line went dead at 19:55!!

  • lord01chris Chris (@lord01chris) reported

    @HSBC_UK The Pathetic cheque for £25 pounds you sent me after reviewing the dam right criminal service you gave is insulting. Thats why your records show I've haven't banked it.

  • shan101010 Shantanu Kumar (@shan101010) reported

    @HSBC_UK HSBC ATM Fraud @ 90 Baker Street, London. MasterCard swallowed by HSBC ATM, Reported to adjoining HSBC branch - not much help. Within minutes, 1500GBP taken from card before I could contact my Mastercard bank & block card. Reported to HSBC fraud team - not much help.

  • Actuarial_Tutor John Lee (@Actuarial_Tutor) reported

    @HSBC_UK Funny how you've never spoken up for those oppressed in Hong Kong. Seems you're just another business that only stands up for issues that won't cost you anything. 😧

  • Gazlar28 Gaz S (@Gazlar28) reported

    If you are ever thinking of getting a business account or changing, don’t go with @HSBC_UK Shocking customer service & lazy bums that fob you off if you have an issue. No shits given!

  • BFRtweet Boo (@BFRtweet) reported

    @HSBC_UK What is “the current situation”? I’m hanging up now. It’s just a waste of my time. Not looking good for me and HSBC keeping me as a mortgage customer now.

  • Wishfullthinki9 Wishfulthinking (@Wishfullthinki9) reported

    @HSBC_UK @BBCCiN And yet the service you give to your customers is rubbish. HSBC is no longer the bank it once was.

  • ChynaAntonio MsDiorx (@ChynaAntonio) reported

    @HSBC_UK this bank is just dumb. Imagine the kind of bank that customer service can’t even help you with anything. So why do you work there? Because the things you can do I can do from home, you can’t seem to help any further. Stupid company.

  • juliead29198071 ThamesmeadGirl (@juliead29198071) reported

    @firstdirect @HSBC_UK So after 28 years as a good customer of First Direct, I’m closing my account. They’re a rubbish, unhelpful bank (not the staff I might add who are all lovely) and HSBC have an appalling environmental record. Time for a change

  • Beeradventcal Bag of Cans TV (@Beeradventcal) reported

    @HSBC_UK No point. This was more than three years ago. Process took more than six weeks and was still nowhere near completion when I had to issue my first invoice. Take a leaf out of Starling's book and make it easy.