HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 02/18/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • mrs_gaffer Lizzie Baker (@mrs_gaffer) reported

    @HSBC_UK I’m trying to reset all of my log in details as I don’t remember them and I can’t get to speak to anyone as I don’t know my passcode. Can you help please?

  • Caznutcookie Carol Nutkins (@Caznutcookie) reported

    @HSBC_UK when I log into my hsbc app and select Pay and transfer the app just shuts down. Any ideas?

  • NearlyNewSW Neil (@NearlyNewSW) reported

    @HSBC_UK Alternatively if it’s not sorted in the next week I will rather close my accounts. I cannot be left without a business account that I can access remotely when travelling. How come every other bank is up and running but not HSBC?

  • pddykn P𝓪Đᵈү 𝓚ẸⒶ𝕟έ 💚 🖤 🌺 (@pddykn) reported

    The fraudulent @HSBC_UK bank where the money when is still active. @RevolutApp have no playbook to help shut it down. I sent it £1 today which goes through without warning - even worse. I had to pry before being told I need to delete account my end - why is this not told upfront?

  • HannahLW12 Hannah LW (@HannahLW12) reported

    @HSBC_UK app says there was a problem connecting to the servers. Please try again later..

  • tinopoole tina poole (@tinopoole) reported

    @oxley1972 @HSBC_UK Having the same issue

  • Ridz66 Ridz66 (@Ridz66) reported

    @HSBC_UK is the app working? Keeps saying I’ve been logged out?

  • padlock74 Matt Drew (@padlock74) reported

    @HSBC_UK mobile banking app saying server not available??

  • StevieRuss34 Steven Russell (@StevieRuss34) reported

    @HSBC_UK The issue has been resolved

  • CharlieBrown358 Charlotte Swift (@CharlieBrown358) reported

    @oxley1972 @HSBC_UK I’m having the same problem as are others by the looks of it. Glad I checked here first, was about to reset my password and security code