HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 03/12/2026 20:55

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Login (28%)

    Login (28%)

  3. Website (10%)

    Website (10%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Lorrain08472531 Lorraine (@Lorrain08472531) reported

    Cannot believe I got through but now on hold again and transferred to another department without even listening to what I was saying. Bloody disgusting service. @HSBC_UK

  • ntrav99 Travis Newton (@ntrav99) reported

    @HSBC_UK I've tried opening via the play store, I've everything. We've already been through make and model of my phone (Galaxy S10) & established that there is an. I'd like you to fix the problem & if you can't at present give me a timescale for a fix as well as keep me updated re...

  • missyking Michelle King (@missyking) reported

    @HSBC_UK I don't want to reset my password, I want to generate a security code to log onto Internet banking and have the same fault as numerous other customers .. is there a fix for the bug please?

  • cdrider1 Craig (@cdrider1) reported

    @HSBC_UK haven’t been in a branch for years but had to pay in some cash. Terrible experience. No counter service and broken paying in machines. Lots of staff standing around but 15 people in queue and 12 sitting waiting. 1/2

  • HowzaDoo Martin Howroyd (@HowzaDoo) reported

    @HSBC_UK online banking down again, what is happening?

  • AndeGregson Ande Gregson (@AndeGregson) reported

    Dear @HSBC_UK you have an appalling customer service desk for business customers trying to report fraud on their account … bounced around three departments … unbelievably poor … you will lose a customer very soon :(

  • scoobi66 lee (@scoobi66) reported

    @andrew49_fox @HSBC_UK Customer service ( on the phone) is amongst the worst I’ve encountered. They ask you to jump through hoops & then just leave you high & dry. Why bother answering the call if your to lazy to help

  • Wojtek98037155 Wojtek (@Wojtek98037155) reported

    @HSBC_UK @WhichUK The worst service ever, never seen anything like this.

  • scoobi66 lee (@scoobi66) reported

    @HSBC_UK must have the worst customer service ever. Rude & unhelpful

  • Junaid13172214 Junaid (@Junaid13172214) reported

    @HSBC_UK I would to apologise to your twitter team I was not there fault I know it very hard to working under pressure please accept my apologies