HSBC status: access issues and outage reports
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Full Outage Map
- HSBC generated 0 outage signals in the last 24 hours around Stoke-on-Trent, including 0 direct reports.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Tony McFarlane (@TonyMcFarlane2) reported@HSBC_UK why is it so difficult to set up a standing order? Can’t do it on app, can’t get into online banking, virtual assistant no help, found round in circles
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joanne swancott (@swanni1980) reported@HSBC_UK frustrated I fulfilled my IVA nearly 4 years ago and you are still showing me as a defaulted open account but no one will talk to me as it’s no longer my account ????? Way to help a girl move on
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Dungeons And Joypads (@DungeonsJoypads) reported@HSBC_UK HSBC asking me to click links sent to me by email is exactly why we are in this mess. I dont click links sent to me by email. If this is the official twitter account, why cant you afford to pay for a check mark? Because virtuous rainbow flags and middle fingers to Elon Musk are more important than protecting your own online identity? How very noble. Absolutely dog **** bank.
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@BigBaggie20AM3D (@BigBaggie20AM3D) reported@CleansedTweets @HSBC_UK What happened to your money in the account? How do you access it now to move it to a new bank?
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Patti: passionate about social justice (@PortobelloPatti) reported@HSBC_UK I spoke to SEVEN call handlers this morning; SEVEN. None able to resolve the issues re: my credit card. Enough is enough. Formal complaint coming...Ombudsman will be copied in. Appalling incompetence from a major bank. The stress for me is unbearable #badcustomerservice
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Nick Saunders (@uknsaunders) reported@HSBC_UK can I raise a complaint about your gdpr team? They have sent emails asking for confidential information without providing proof of who they are. The email also has grammar errors and despite providing details to match me to my account 100% they say they can't.
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🆁 (@CapitalR) reported@HSBC_UK I’ve already ordered a new card but it’s unbelievable that two staff members failed to advise me to cancel and order a replacement, rather just “see what happens” attitude. The customer service and care is truly appalling.
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Baybars Umur (@baybarsumur) reported@HSBC_UK It's impossible to do online payments for a week now. Called you and the customer rep said they couldn't see any issues. There are funds in the account. No fraud alert. What's going on?
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lolGriffin (@SwiftMythik) reported@HeringGio @EXCEL @HSBC_UK In that case you should just take knight mid and put keria support. Keria is so much better than hylli and knight is good
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Simon Stockley (@si78475) reported@HSBC_UK I'm unable to call internationally and would incur high cost for a delivery issue not my fault.Please provide a secure online way to resolve this.