HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 12/31/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (20%)

    Website (20%)

  3. Login (15%)

    Login (15%)

  4. Transfer (5%)

    Transfer (5%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • harrisondunkley Harrison and Dunkley (@harrisondunkley) reported

    @robinrimbaud @HSBC_UK This all sounds awful. @HSBC_UK need to get on it. They have to refund all your losses here as it’s their fault if they don’t process your call.

  • robinrimbaud Robin Rimbaud - Scanner (@robinrimbaud) reported

    @Anthony_Fiumara @HSBC_UK And I'm working in Portugal whilst they keep insisting I visit my local HSBC branch!! Huh? Utterly and completely useless on every single call today

  • slocrock Sharon L O'Connell (@slocrock) reported

    @robinrimbaud @HSBC_UK “Liking” this is so very wrong, Robin, but I hope this nightmare is resolved in your favour soon. I’m with HSBC & have found their general “service” appalling & “help” line useless. Commiserations.

  • harrisondunkley Harrison and Dunkley (@harrisondunkley) reported

    @robinrimbaud @HSBC_UK That’s bloody awful. You really can’t be left out of pocket when HSBC haven’t sorted it. Shocking.

  • robinrimbaud Robin Rimbaud - Scanner (@robinrimbaud) reported

    @FavColBlk @HSBC_UK @HSBC Too complex for a tweet but their fraud team called me for unusual activity only for me to soon learn that this was in fact a fraud and they zero interest in helping me. And here we are at 23.00 and no resolution whilst strangers have access to my account (and not me)

  • bigbadchang Notorious CRT (He/Him/His) (@bigbadchang) reported

    @robinrimbaud @HSBC_UK Jesus Christ I’m so sorry. So frustrating, violating and awful. They better get your money back!

  • GrahamBellis Graham Bellis (@GrahamBellis) reported

    @FumbledFilm @HSBC_UK HSBC can’t answer the phone. Help desk is not in the UK and the staff don’t understand your needs ( if you are prepared to wait 40 minutes for an answer). Try the Metro bank!

  • shabsabs Shabih Abbas (@shabsabs) reported

    HSBC UK Account Blocked, no access to my own money, no one gives me timeline 4 weeks Account Inhibited, no communication, rent, bills, salary all Inhibited, crazy process and bank #neverusehsbc @HSBC_UK @financialombuds

  • robinrimbaud Robin Rimbaud - Scanner (@robinrimbaud) reported

    @HSBC_UK It doesn't help by offering this and then not responding 😟

  • glennbobclark1 glenn clark (@glennbobclark1) reported

    @HSBC_UK I'm still locked out on my online banking. I can't seem to get anywhere with the online "help" app saying to scan QR code on old device, which I don't have. On-line guide showing screens that do not appear on my app! 🤯