HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 03/25/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Login (27%)

    Login (27%)

  3. Website (10%)

    Website (10%)

  4. Transactions (6%)

    Transactions (6%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • HelenWeaver1 Helen Weaver#FBPE (@HelenWeaver1) reported

    @HSBC_UK I need my new married name signature verified in order to have pension lump sum approved. Have been with HSBC for 30 yrs. was told by St Anne’s branch you don’t offer this service??

  • themoaningbible The Moaning Bible 😎 (@themoaningbible) reported

    Despite already banking with @HSBC_UK they declined me for a student bank account.... WTF is that all about Time to take my custom elsewhere...

  • LoughyDogs Loughy Dogs - Boarding Kennels Mid Ulster N.I (@LoughyDogs) reported

    @HSBC_UK been trying now for 2 hours to speak to someone on business about my card abroad no one can help keep transferring me or putting me on hold again for 20 mins then next person cant help what type of service is this

  • DCotts4 D Cotts (@DCotts4) reported

    @HSBC_UK Please help. I have a complicated, non-customer enquiry that can't be dealt with by your telephone staff. I have tried various numbers and have had no luck.

  • KateH123 Kate (@KateH123) reported

    @HSBC_UK I just got a letter confirming you’ve withdrawn access to my business account! That’s an active trading account with money in it. Are you having a laugh??! By letter!

  • SullivanC28 Clare Sullivan (@SullivanC28) reported

    @HSBC_UK I am trying to generate a security code but the box is blank and I can't see the numbers. Surely blocking me from my own account is not allowed! How can I get access please?

  • Rizler__ Rizwan Khan (@Rizler__) reported

    @HSBC_UK @HSBC Iv been waiting for some form of contact since you put a block on my account for a reason undisclosed to me - despite my daily calls you promise me a call or a letter & nothing arrives. Frankly I don’t understand you expect a person to live when you block their acc

  • dannygordon1902 Daniel Gordon (@dannygordon1902) reported

    @HSBC_UK 15 working days? I raised this last year and was supposed to have a call in October about it but never happened. Still got the email

  • NowHearThis1 Steven Michael Macdonald (@NowHearThis1) reported

    @mouthwaite @HSBC_UK You should point out for all the non-Londoners what a parking ticket means there. It would bankrupt some Northerners 😢 I think it may be all banks. Halifax/RoyalBankofScot/Lloyds have been giving me the runaround for months. After paying off a credit card, it's suddenly broken?!

  • dvnshgilani Devansh Gilani (@dvnshgilani) reported

    @HSBC_UK I am unable to login to my account using your app or your website. After entering username on website it shows system error(GSA erro). I have tried to clear browsing data but it is not working. Please help!