Is HSBC down in Stoke-on-Trent, England?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

1. 

   Mobile App (55%)

2. 

   Login (27%)

3. 

   Website (8%)

4. 

   Transactions (6%)

5. 

   Withdrawals (2%)

6. 

   Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• Marcel Knobil (@MarcelKnobil) reported 8 minutes ago

  @HSBC_UK HSBC BROKEN AGAIN

• Marcel Knobil (@MarcelKnobil) reported 11 minutes ago

  @HSBC_UK HSBC BROKEN AGAIN

• podi6 (@fractalseahorse) reported 13 minutes ago

  @HSBC_UK Did you even read my comment or is this a bot-created reply? I didn't say I had an issue right now...

• Philip Wright (@drphilipwright) reported 16 minutes ago

  @HSBC_UK Hi. Just closed a current account with HSBC. Expected to still be able to access statements online but these have all gone. How can I obtain recent statements? Thanks

• Lisa (@L1sa130466) reported 18 minutes ago

  @HSBC_UK an hour trying to get through yesterday and currently sat at 45 minutes now. Employ more people to man your phones - this is ridiculous and totally crap service!!!

• Patricia Angus (@PatriciaAngus4) reported 19 minutes ago

  @HSBC_UK My daughter lives in Australia has opened an account , she moves back to UK next month ,has secured a job but needs help trying to get a sort code that works ....fir her new employer ...she's been on hold for 3 hrs on the telephone awaiting a customer service rep....please help

• Chiltern Velo (@ChilternVelo) reported 27 minutes ago

  @HSBC_UK my business banking app isn’t working due to a fault with the server - how long is this expected to last for ???

• Laura Hobbs (@LauraHo39834389) reported 28 minutes ago

  @HSBC_UK waiting 21 minutes now for someone to take my call. Your service is pathetic. People working from home in call centres does not work!

• LadyIOW (@SarahJBurridge) reported 29 minutes ago

  Great customer service @HSBC_UK #newportisleofwight

• Janet Kerr (@venicejan_29) reported 29 minutes ago

  @HSBC_UK I can't access the Standing order and Future Payments details. When will this be fixed?