HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 12/16/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AndreasCy4 _AndreasCy_ (@AndreasCy4) reported

    @HSBC_UK @Venkat78 Sorry but this is wrong. Apple is releasing a new iOS with whatever changes that may come with. It’s devs job to adjust their software to the new release and not having to wait until Sept for a fix. Please fix this!!

  • mayeilimexx May 🌸 (@mayeilimexx) reported

    @Harshbutfairy @HSBC_UK @Stonewallhousin They wouldn’t necessarily see the ad would they if it wasn’t targeted for them? And sometimes people need an organisation that supports them to signpost them to resources. In the same way Shelter would for other homeless people? Just really don’t understand your problem

  • jimmymasinclair Jimmy Sinclair (@jimmymasinclair) reported

    @TheFCA You need to have a more rigorous monitoring of the banking systems, banks like @HSBC_UK are still manipulating the system because of 1) how slow your organization acts 2) likely to get away with it. @financialombuds is not better either.

  • ChristineRusse Christine Russell (@ChristineRusse) reported

    @Wimbledon I've received an email from @HSBC_UK today to vote for favourite play of championships and a chance to win centre court tickets for 2022. But the 'enter now' link in email doesn't work! Any idea who's best to contact to resolve issue?

  • mayeilimexx May 🌸 (@mayeilimexx) reported

    @Harshbutfairy @HSBC_UK @Stonewallhousin This is a targeted advert where Stonewall are helping raise awareness for people that rely on them for advice. In the same way that Shelter are doing it to help other homeless people - what is your problem???

  • DollyDecades DollyDecades (@DollyDecades) reported

    @HSBC_UK I want to order a new cheque book. I have tried phoning and tried online chat. I have reached a blank, just a message to contact you on Twitter or FB. Please can somebody help me?

  • meloncleveland Unum Amin Ph.D. (@meloncleveland) reported

    Hey @HSBC_UK I’ve had a payment pending on my account since May 17, have called in internationally 10 times and spoken to various reps who have been unable to resolve this issue. Feeling very frustrated at not being able to spend my own money. Please help

  • kyri_ Kyri K (@kyri_) reported

    @HSBC_UK are there known issues? Two different business account debit cards rejected by apple and no reason why. Now on hold for 30 minutes and no end in sight.

  • mayeilimexx May 🌸 (@mayeilimexx) reported

    @rickological @HSBC_UK @Stonewallhousin This is clearly a targeted ad for one group of people. Nowhere does it say that you can’t get this help if you’re straight, it’s a partnership with Stonewall to help that subsection of the community. Other charities are doing the same like Shelter for other people that need it

  • nudul1 Kirsty Ross (@nudul1) reported

    @HSBC_UK It's a 13 year old statement not 3 year old. And the person is no longer a customer, hasn't been for 11 years.