Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (17%)
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Login (13%)
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Withdrawals (4%)
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Transfer (4%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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DERO MOSTLY
(@DeroMostly) reported
@HSBC_UK hi. I paid an online cheque in last night via mobile and it went in. Yet this morning my account says cheque failed. I still have the cheque but an error comes up when trying again. The cheque seems fine so what should I do now?
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laura walton
(@laurawalton7) reported
@HSBC_UK your complaint department is an absolute joke you have lied and lied and lied and now won’t to close the complaint when you haven’t resolved it!!! Poor customer service and as an account holder for 25 years I will now be closing my account
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Marc Hodge
(@sledge13) reported
@HSBC_UK your customer service is beyond terrible, live chat never online, ring back service no longer available and no one ever answers, the local branch can't sort business banking either, total joke clown bank #hsbc #bank #uk
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Ciarán
(@CiaranCR7) reported
@HSBC_UK hi I spent 20 minutes waiting on getting through to one of your customer services advisors and when they answered they hung up the phone on me! Totally unacceptable.
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abhijit christian
(@abhijit_2020) reported
@HSBC_UK hello team I have applied for an account opening and it has been more than 5 working days my account has still not opened, it is very frustrating of getting an account opening
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claire jenkins
(@dinkypinkygirly) reported
@soldieronorg @HSBC_UK First thing - on the email, within the to and from part, you should have a more details drop-down. That will hopefully show if it is a valid email. Also, hover (don't click) on the links in it - again, does it look like it is pointing you to @HSBC_UK ?
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Soldier On!
(@soldieronorg) reported
@HSBC_UK Your form doesn't work, call centre doesn't work. My son needs his father to feed him, bath him, and not ignore him to listen to "all of our agents are busy". If I don't hear from you by your random deadline close the account, life's too short. Other banks able to help?
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Ian Davies
(@iandavies_) reported
@HSBC_UK @firstdirecthelp You have given us new Mastercard debit cards but the ashford branch have said they dont see their machines being upgraded anytime soon as they are quite new. Means we cant pay in cash as you took away the counter. Bit **** isnt it?
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Johnny Nobull
(@Johnny_Nobull) reported
@HSBC_UK I sorted it out by opening an account with Barclays Bank. Your service is an utter disgrace.
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John hayek
(@john_hayek) reported
@HSBC_UK way below standard service for premier . A card delivery still hasn’t taken place 2 months on as some Sherlock Holmes manager in tooting broadway branch decided to stop it for no reason and customer service are non the wiser . The service is more fitting of dark ages