HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 02/08/2026 06:40

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • GrumpyOleGit86 Grumpy (@GrumpyOleGit86) reported

    @HSBC_UK currently in a lengthy queue at your Southend branch. Is this your idea of customer service?

  • JG97901214 J G (@JG97901214) reported

    @HSBC_UK hello. Is there anyone there? There are no online/app customer services available anywhere. Nothing.

  • David38691033 David (@David38691033) reported

    @HSBC_UK Why wasnt notification of the problem posted on your website or mobile app, all your service status indicators where green when clearly you were aware of the issue?

  • StephenJBL Stephen JBL 🇬🇧 (@StephenJBL) reported

    @HSBC_UK I'm just not a fan of the vibe of your bank, I'm not a customer/shareholder, never have been and don't intend to be. (This is entirely corporate criticism of HSBC Holdings plc so no disrespect is intended to you or any of your colleagues 😌)

  • Amandadevol085 Amanda Devol (@Amandadevol085) reported

    @bentasker @HSBC_UK I was recommended to @Germanzuppo they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅

  • Turts007 Alex Turton (@Turts007) reported

    @HSBC_UK @NakamotoPlaza Some customers? You mean all customers. Payees not working at all, tried on iphone, iPad and two laptops! So also isn’t just mobile banking. Any updates on when issue will be resolved?

  • chrislwilliam11 chrislwilliams (@chrislwilliam11) reported

    @HSBC_UK app not working this morning - unable to make a payment as not showing saved payees !!

  • Ky_l_i_e 🏳️‍🌈kye Boe🏳️‍🌈 (@Ky_l_i_e) reported

    @iamhighlystrung @HSBC_UK Looks like an issue with it, I'm having the same trouble

  • PaulaDig Paula Diggle (@PaulaDig) reported

    @HSBC_UK My payees can't be loaded on either my iPhone or MacBook but I can't find any problem reports. Anyone else experiencing this? I want to pay some money to someone.

  • zumojuice Richard Gray (@zumojuice) reported

    @HSBC_UK Actually, I was having issues on the main website with existing payees but working now thankfully. Thanks for the update, Kris