Is HSBC down in Stoke-on-Trent, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (59%)
-
Login (18%)
-
Website (16%)
-
Transactions (5%)
-
Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Manby
(@chrissiemanby) reported
Update: I walked to the nearest @HSBC_UK branch. Now in a physical queue for ‘Dave’, who is the only person who can help, apparently. Still on hold. Two hours and counting.
-
Lucy
(@lucy_woodall) reported
Over a month since @BritishGas took almost £700 out of my acc in THEIR error. BG told me to contact @HSBC_UK, which I did, & then BG had the nerve to decline the refund🥲 I just want my money back! @PregnantScrewed I have a 10mo & on mat leave can you help? I’m struggling!😭
-
Problem Child #7
(@TomQuick1417) reported
Hey @HSBC_UK can your help teams STOP disconnecting me on the app chat please 🙃
-
Steve Chu
(@stevechu75) reported
Hi @HSBC_UK, there is quite a major problem with your customer recruitment strategy because both the "New customer" phone numbers on your website take you to a menu which can't be passed without your account number and online chat seems also only available to existing customers
-
David Furminger
(@Euphemeister) reported
Now been sat here @HSBC_UK for over 1 (one) hour listening to your recorded message and waiting for someone to pick up. WTF !? Don't you dare send me a message after asking about my experience of your customer service.
-
Elizabeth Spratt
(@LizSpratt) reported
@HSBC_UK are your call centres down today (I have sent you a DM)? Phone rings once, goes quiet for a couple of minutes, then hangs up. I’ve tried three different numbers all the same
-
Jonners the T
(@Jonatha15554147) reported
@chrissiemanby @HSBC_UK Being on hold is, I find, a perfect way to do all my admin. My fave was being on hold to internet provider when the service was down and being told by 'hold voice' that many answers to common questions could be found online.
-
Louise Desbrow
(@Louise6262) reported
@HSBC_UK is there a problem with your app? This morning it won’t let me log in securely and wants me to reinput all my log on details manually? Why? The app was fine last night.
-
Thack
(@DaveThackeray) reported
@LouiseMesma @HSBC_UK It's 2022. This kind of service is unacceptable and unfathomable. But it's a big org and therefore we're expected to accept it. Another example of a monolithic organisation unprepared to move with the times. Here's hoping the banking revolution continues without them.
-
Tim Samuel
(@Lancashirezulu) reported
@HSBC_UK Business Banking down again. Literally the worst online bank in the world! 🤬