Is HSBC down in Stoke-on-Trent, England?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

1. 

   Mobile App (57%)

2. 

   Login (19%)

3. 

   Website (17%)

4. 

   Transactions (5%)

5. 

   Transfer (2%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• Paul (@Owlsaints) reported one second ago

  @HSBC_UK is there problems with the app? I’m trying to move funds and pay bills but it won’t load the recipients lists of where to send the money. According to the website there are no issues with any service but clearly there is.

• Steven Anderson (@stevenanderson_) reported 5 minutes ago

  @HSBC_UK It wasn't slow, it wasn't working at all. Could log in. You'd think that given its a big 'financial day' you'd actually the resilience to deal with it

• Hayley Steel (@haylzcat) reported 8 minutes ago

  @HSBC_UK I can’t make a transfer to saved payee on the app or online banking. When will this be fixed as needed urgently to pay bills. Please help

• Andy Camp (@johnny_jazz68) reported 9 minutes ago

  @HSBC_UK been locked out of my banking App for over a week, getting nowhere fast reset online told to ring no answer. #highstreetbanks are you looking for a new customer?

• Daniel Bennett (@DanielB80704790) reported 11 minutes ago

  @HSBC_UK How about putting this information out into the public domain as soon as you know, that way you might not have as many annoyed customers! I would of been happier seeing there’s an issue rather than having to ask!

• Alex Turton (@Turts007) reported 13 minutes ago

  @HSBC_UK @NakamotoPlaza Some customers? You mean all customers. Payees not working at all, tried on iphone, iPad and two laptops! So also isn’t just mobile banking. Any updates on when issue will be resolved?

• Olatomz19 (@olatomz19) reported 14 minutes ago

  @bentasker @HSBC_UK I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .

• Louise Burkinshaw (@LouiseBurkinsh2) reported 20 minutes ago

  @hodskeg @HSBC_UK Yep. Very slow and not intuitive. If its not broke don't fix it

• Fackundo69 (@JavidClamp) reported 23 minutes ago

  @HSBC_UK is your mobile app down? Can’t transfer payments. Can’t access my Payees it’s always unable to load. Fix it please before I get some penalties of late payments.

• Justin D Cann (@Dondatta) reported 27 minutes ago

  @NinaSCliff @HSBC_UK Yeah, it's been down for most of the morning. Even the in-app support isn't working and they aren't getting back to us...