Is HSBC down in Stoke-on-Trent, England?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

1. 

   Mobile App (62%)

2. 

   Website (14%)

3. 

   Login (14%)

4. 

   Withdrawals (5%)

5. 

   Transfer (5%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• Katerina Bowler (@KaterinaBowler) reported 5 minutes ago

  @HSBC_UK Thank you. I have found the update and installed it. I was very excited that it might be fixed, but it is requiring a digital secure code that I can only access from the app! How do I get my digital secure code to open the app? Arggggh!

• the_dazza 🔴⚪ (@runner_nomad) reported 6 minutes ago

  @lilmisshoudini @HSBC_UK @eddieclarke96 It's not fix on ios 15.

• Paul Humphreys (@heedass) reported 6 minutes ago

  @HSBC_UK I am locked out of my internet banking, and need to access my digital secure key to unlock it, but obviously my app is also locking me out. How do I get back into my account?

• Jimmy Sinclair (@jimmymasinclair) reported 15 minutes ago

  @halfmummymandy @HSBC_UK Awful is an understatement but they really don't care they closed my case and it still not resolve essentially tell me tp buzz off....

• Jeff Higgott (@JeffHiggott) reported 15 minutes ago

  @HSBC_UK @HSBC - your app is STILL not working on my iPhone.

• AnnieLivesey32 (@livesey32) reported 18 minutes ago

  @HSBC_UK Please can you update your website to show that your Blackburn branch is temporarily closed. I checked opening hours on line before making the journey from out of town only to be directed to a different branch 20 miles in the opposite direction. Poor comms @HSBC_UK 👎

• g (@Gabriel67599374) reported 18 minutes ago

  @iPoof @HSBC_UK I agree! Roiling back the to old version would be beneficial. I understand that the new iOS version is available to a few individuals but it causes massive issues when you rely on your online banking etc.

• wowsometime (@wowsometime) reported 21 minutes ago

  @HSBC_UK @HSBC_IN @MannDeshiOrg HSBC secretly closed 10's of London branches and secretly left branches has NO COUNTERS NOW, but HSBC proudly says branches has wi fi as a branch service. For 2/3 mln people in one part of London I found only 3 branches with a counter NOT OPEN ON SATURDAYS!

• Emma Tetlow (@FrecklesFieldo) reported 21 minutes ago

  @HSBC_UK The issue was to check whether I need to inform you I'm going abroad. This won't be an issue much longer - a long list of issues I have with HSBC means I'll be closing down my 17 year old account and looking elsewhere for my main account from now on.

• The Chumpasaurus (@TheGrumpasaurus) reported 24 minutes ago

  @HSBC_UK "we're sorry there's been an error" What kind of error? Can I try again later? Useless. Absolutely useless.