Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Website (17%)
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Login (17%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth
(@Thestrokeguy) reported
The ONLY app on my phone that doesn’t support dark mode : @HSBC_UK maybe something to think about
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SMITHA kannan
(@smithaamrita06) reported
@HSBC_UK hi I have cancelled DD, but money deducted from my account . I have been trying to contact HSBC today .Waited in the queue for 3 hours , Still not successful Tried MOBA . But waste of time . Some one please help me
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Payal Dalal
(@pdalal) reported
.@HSBC_UK please how can I make an appointment to transfer funds at at HSBC branch in London? When I go to the website it says to call and when I call, I get the message to go the website. It shouldn’t be this hard!
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Andrew Ward
(@Public_Eye_XVA) reported
INFOSEC ALERT FAO CISO @HSBC_UK You've permitted access to a UAE based App* which is fishing😎 customer info via a " @love_prezzo 25% off your bill" inducement🧐 *TheEntertainer only operates in SA, Middle East & Singapore! Clear security risk, STOP IT📵 cc @actionfrauduk
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Robin Rimbaud - Scanner
(@robinrimbaud) reported
@thechilledpanda @HSBC_UK @HSBC Tried to complete this within the requested 24 hours but they needed exact details regarding amounts and sort codes, etc. But my accounts were locked for days so impossible to complete the information required.
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Claire Preest
(@clairepreesty) reported
@HSBC_UK How long are your wait times to get through on the phone today? Trying to open a joint account with another existing HSBC customer. No online option to do it, been told have to do it over the phone but it is impossible to get through. 45 mins on waiting at the moment…
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Robin Rimbaud - Scanner
(@robinrimbaud) reported
@rooksby66 @HSBC_UK @HSBC They closed my local branch. The next closest one is closed for refurbishment, so I spent hours at another one yesterday and still not resolved. Poor woman there was also misdirected to 4 wrong departments trying to help me. It's just ridiculous
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Donella Hignett
(@DonellaHignett) reported
@HSBC_UK Waiting 50 minutes so far for you to answer the phone!! Trying to help my Dad who’s 87, this is ridiculous! Have sent you a DM as well.
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nikki pay
(@PayNikki) reported
@HSBC_UK your customer service is diabolical. Been on chat online 40 mins still not any further on
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Kerry G
(@Miss_Kerry_G) reported
@itvMLshow just tried to open a @HSBC_UK online bonus saver account. Been a customer over 20 years, got an advance account, credit card (0% and nil balance) & flexible saver but apparently can't open one because I'm "not a UK tax resident"....🤔 I and my wage slips beg to differ