Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (21%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Daisy Dog
(@DaisyDo13132689) reported
@HSBC_UK hi, how do I get to speak to an actual person please, I have been trying but keep getting asked account numbers and password by a computer voice….I just need to speak to a human being, please help
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Jasna Meyer
(@MeyerJasna) reported
Waiting for a reply saying that my money @HSBC_UK STOLE will be given back to me today TODAY THIS IS FINANCIAL ABUSE!!! 5 working days and 8 days in total from my direct debit indemnity claim filed Liars, liars, liars!!!!!!!!
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Ray
(@badingding) reported
@HSBC_UK hi, how do I recall a direct debit payment? British Gas have confirmed it was taken in error however have yet to refund me almost 2 months later
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marsy ੈ✩‧₊˚
(@atinyblahaj) reported
peak anxiety is not being able to access your overseas bank accounts 😢 @HSBC_UK I forgot my password n tried to reset but now I'm completely logged out and the helpline told me I need to wait "A FEW DAYS" for a code to be sent to me before I can log back in... WHYYYY
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Oli Clark
(@OliDClark) reported
@JaneRockHouse @Apple @HSBC_UK I’m so sorry, this sounds awful. So as to help others in the future it would be really useful to know what the thieves did? I can’t do anything on my phone until I’ve unlocked it either with FaceID or my passcode. How did the thieves bypass that?
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James Hankins
(@jamesinitium) reported
@HSBC_UK my mum is bed bound at home with a broken back. She doesnt have online banking and failed a security check with phone banking. She cannot now access her savings for personal care. The only way you say she can get get her money is in branch. Please tell me how?
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marsy ੈ✩‧₊˚
(@atinyblahaj) reported
@ConanTheLeader @HSBC_UK hi conan, out of curiousity how was this solved? my HSBC UK account is tagged to my singapore number and I am awaiting an activation code to access my online banking.
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Peter Evans
(@PeterEvans666) reported
@HSBC_UK business banking app doesn’t appear to be working - keeps saying server unavailable try later?
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Lam
(@Kaishou) reported
@HSBC_UK So I practically gave out sensitive information to you guys for absolutely nothing and it is sort of a problem when it comes to data protection.
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Jane Haynes
(@JaneRockHouse) reported
Feeling v angry today after seeing the emotional trauma done when a loved one is first the victim of a scary robbery, then left feeling helpless and gaslighted by the institutions supposed to help sort out the fallout. Dire response of @Apple @HSBC_UK has been troubling…