HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 12/11/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (20%)

    Website (20%)

  3. Login (14%)

    Login (14%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • SwordInStone Daniel Stone (@SwordInStone) reported

    @HSBC_UK the app appears to be down...?

  • Contra_DOG Liam Martin (@Contra_DOG) reported

    @HSBC_UK Is the banking app down? Any word on how long it will be offline? Cheers

  • LouiseASmalldon LouiseASmalldon / drake leigh 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@LouiseASmalldon) reported

    @HSBC_UK when will your mobile and online banking be up: it went down yesterday snd I still cannot log on. And I’ve been on hold for 30 mins on the phone waiting for an agent

  • HaiderAlRekabi Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported from Reading, England

    @HSBC_UK app down?

  • MadNightcore harriett_7 (@MadNightcore) reported

    @HSBC_UK mobile banking and online banking are not working for me?

  • Gav038 Gavin Slattery (@Gav038) reported

    @HSBC_UK is the app down? Android?

  • Alex19280982 Alex (@Alex19280982) reported

    @HSBC_UK @croper1975 Why is it still not working on 4g or WiFi , for thousands of people , sort it out

  • cstarko starkey (@cstarko) reported

    @HSBC_UK hi is there an issue with online banking?

  • Mother5wan L (@Mother5wan) reported

    @LouiseASmalldon @HSBC_UK It took me 45 minutes to get through to be told it ‘might’ be working in an hour. Shocking communication from them. Useless.

  • Nelliejay4 Nelliejay (@Nelliejay4) reported

    @HSBC_UK I still cannot log onto online banking it keeps saying GSA error ???? Please help