Is HSBC down in Stoke-on-Trent, England?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

1. 

   Mobile App (61%)

2. 

   Website (16%)

3. 

   Login (16%)

4. 

   Transactions (5%)

5. 

   Transfer (2%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• Tim C (@timralph30) reported a minute ago

  @HSBC_UK Hazel Arundale in complaints really is not competent in your role I feel. She gives me £125 compensation for major issues that caused my severe health to be worse!!! Appalling , inept and not good enough. I asked for £500 it’s pennies to the bank. I am a disabled man 😡

• Skykit (@skykit84) reported 2 minutes ago

  Hi @HSBC_UK can I confirm, existing mortgage holders only need to go in-branch to open a current account? Madness when you're closing so many down but just got told that my online application is no good due to having a mortgage

• MVoort // Travel Tech (@MVoortTech) reported 4 minutes ago

  @HSBC_UK I rather know what your short and long term plans are to have stable platforms, you clearly suck at technology. Is this latest issue resolved yes or no, ad I have online purchases to make today.

• carl hoenderkamp (@carlalfy) reported 4 minutes ago

  @HSBC_UK I've been locked out of my account and I've answered the security questions but still cannot access my savings,and I need to pay my bills and the Indian call centre are no help at all

• Anonymous (@PopsAnonymous) reported 5 minutes ago

  @HSBC_UK So just ignore customers yeah? Ok great. Incredible customer service.

• Matt (@MattSav7) reported 7 minutes ago from Barnet, England

  @HSBC_UK I have a problem that I need to resolve urgently.

• Bloom (@bloombrittes) reported 9 minutes ago

  @HSBC_UK hi, the problem has come back, me and my friend we cant transfer any money or barely use the app without saying: "System error, sorry appears theres a system error, try later" and its been like this for a while

• Manan Chopra (@chopramanan21) reported 9 minutes ago

  @HSBC_UK I have been in touch with hsbc bank from past 26 days i have not got my money yet. The customer service says they have sent my money but i have not received anything. it's 63.10 pounds i know you are big company but i am a middle class person,please help me .

• Clare Ferguson (@takodanian) reported 11 minutes ago

  @HSBC_UK The only reason I keep an account with you is to make sterling payments online. Now actively researching alternatives. Truly poor service!!!!

• I_am_drcee❁ (@ruphc) reported 13 minutes ago

  @HSBC_UK @HSBC_UK potential customer here, trying to sign up for an account made a few errors on my first app so I quickly did a second but didn’t get link to upload ids and docs in the second time. Please advise