Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Login (18%)
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Website (16%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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⚡️Lady Grinning Soul 🟥🟧⬛️
(@Lady__GSoul) reported
@HSBC_UK Hi, it's working now but I was getting an error message
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Anita werrett
(@ukneetas) reported
@HSBC_UK please help my neighbour. She has just told us she was scammed today by somebody claiming to be from microsoft. She was full time carer for her ex husband who had dementia, they have taken her savings which she was surviving on as she lost her job 💔
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Jordan Janes
(@Janes_GG) reported
@HSBC_UK trying to make a money transfer but coming up as system error, checked the maintenance status and says everything is fine so not sure why it's not working. Kinda urgent I get this transfer sorted
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JayMiff2020
(@JMiff2020) reported
@HSBC_UK online app chat is down can I speak to someone please ?
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Sam Jones
(@samj0606) reported
@HSBC_UK your app messaging support hasn’t been working for me for a couple of weeks now with the error code 1001. I’m trying to find out why I’m getting warning messages via text from yourselves that aren’t right.
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Paul Brownie Browne
(@brownie_browne) reported
@HSBC_UK It's just back and forth over and over and over with your underwriters. Problems credit checking, asking for documents that don't exist. Then when documents are provided, you then want more (instead of just asking for everything in one go). S.E Sole Traders people get shafted!
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Connor
(@Connorkji7) reported
@HSBC_UK hi, I've been locked out of my online banking for about a month or so now and I called the support team to resolve but it was unsuccessful. What happens next? Do I have to visit a branch? What documents will I need etc? Thanks.
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Jenny McAuliffe
(@JenM1988) reported
@HSBC_UK the service that I receive from you is persistently bad. To say that you are useless would be a compliment at this point.
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Kirsty Lewis
(@kirstylewis6) reported
Since I've had my phone stolen, I've had faultless help and service from everyone - except @HSBC_UK. Totally and utterly dreadful - I should have switched months ago and there's no doubt in my mind I will now. Avoid at all costs
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Nusrat Howard-Moore
(@NusratHMoore) reported
Last Friday, I went to the island side to try to make a new IC. Without an IC and having my @HSBC_UK PREMIERE @Visa DEBITCARD stolen, my money in the UK cannot be sent as EMERGENCY CASH. But the Malaysian IC DEPARTMENT was NOT INTENDING to help me. Without the RM120...