Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (20%)
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Website (15%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki 🇬🇧 🇫🇮 🇨🇦
(@MJ_JJ061215) reported
@HSBC_UK Yes please...it's awful beyond words. It needs a serious overhaul.
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Sutton Bingham Green
(@SBAHB_YTFC) reported
Clearly some big issues at @HSBC_UK - having tried to upgrade my account twice already and been kept on hold for over an hour, I thought I’d try on Saturday. Hour and twenty minutes so far… Clearly they don’t want my custom. Avoid.
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OnePunchRob
(@TheRealOnePunc2) reported
@Neil1637 @HSBC_UK Recently had the same crappy service myself when some scumbag hacked our Just Eat account and ordered themselves some food at my expense. Lots of chatting with different people, all giving different advice. Repeating myself even though the log was all there. 1/2
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Rosemary Orchard
(@RosemaryOrchard) reported
@HSBC_UK Do you plan for it to be ready for the public beta? As you've removed the option to have a physical security key, I presume there's a plan in place to allow people to access their online banking?
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DudeLove-it
(@DudeloveIt) reported
The service on the phone & in branch by “High St” banks is appalling. Both local banks I visited were busy with disgruntled customers. Apparently they are closing due to the impact of internet banking, it’s actually due to their incompetence! #Disgusted @HSBC_UK @Barclays
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Paul Cooper
(@absolutehype) reported
@HSBC_UK another iPhone Beta, another broken HSBC app. I’ve not got a single app that crashes besides yours. Every year the same deal. Why has this not been resolved? This is madness.
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Putin on the schitz
(@normanchris71) reported
@HSBC_UK Thanks Saffron for your private message. Quoting that it’s “Terms and Conditions” isn’t really an answer though. There’s no fundamental reason why interest rates couldn’t be amended if you really wanted to “help”. Would you not agree?
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Vijay Lingagiri
(@vijay_lingagiri) reported
@HSBC_UK Please share your email id to make a complaint. I have reached your chat support, and it was a standard response to push away the issue. Hence, it makes sense to drop a detailed write-up of the issue.
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Russell Grant
(@THERussellGrant) reported
Bloody technology: with banks closing branches so the personal service has almost completely gone I was shunted onto the @HSBC_UK app and it took ages for me to get used to it. Now they’ve changed it again and stupidly on a Sun sq my 🪐 day I’ve tried it for the first time FFS 🤬
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Paul L Davies
(@projectrocky) reported
@HSBC_UK after 4 weeks battling to set up account for my 12 year old daughter still cannot log online; 2 wasted trips to branch over 2 hours on phone - what the hells going on? Someone please help!