HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 02/12/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ClaireMilling11 Claire Millington (@ClaireMilling11) reported

    @HSBC_UK app not functioning, no access to accounts. Debit card not working - refused payment in store. Also no access to cash at cash machine. What’s going on HSBC???

  • Sagarji07277354 Sagarji (@Sagarji07277354) reported

    @ShilpiG02755579 @HSBC_UK Same here , pathetic service

  • sammychilts sam chilton (@sammychilts) reported

    @HSBC_UK im trying to access my online accounts however im being told the service is unavailable please can you advose as i cant find any information online

  • murtuzabookwala Murtuza Bookwala (@murtuzabookwala) reported

    @hannah_pinnock @HSBC_UK The website says all services are up 😡

  • Sagarji07277354 Sagarji (@Sagarji07277354) reported

    @TessRush @HSBC_UK Same here , pathetic service

  • jan2086 Jan Taprogge (@jan2086) reported

    @HSBC_UK any known issues with your banking app? I can't see my bank account and get an Error API_103

  • sue666 Sue McGuire (@sue666) reported

    @HSBC_UK you app is down. Cannot access uk accounts. I cannot pay for my food shopping

  • yash23888 Yash karkhanis (@yash23888) reported

    @HSBC_UK is something wrong with application and ur system as I can’t access my account neither able to take my cash out from any cash machine…pls have a check on this..

  • ProdukzMusic Produkz (Lane East) (@ProdukzMusic) reported

    How does the @HSBC_UK app go down on a Friday night

  • ScrewballMoon50 Lee Redfern (@ScrewballMoon50) reported

    @BBCBreaking Have you heard if the whole @HSBC_UK system is down? As people cannot access accounts, get money out or make payments.