HSBC

Is HSBC down in Stoke-on-Trent, England?

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 01/08/2026 11:55

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • HSBC_TR HSBC Türkiye (@HSBC_TR) reported

    @StudentSSSUK04 Hi, Please contact with @HSBC_UK about your HSBC UK account issue. This is HSBC Turkey. Have a nice day.

  • rliquorish22 Beccy Liquorish (@rliquorish22) reported

    Hi @HSBC_UK. I'm trying to set up a telephone banking security number to access a mortgage account. I'm struggling to understand how my partner has gone through the same process without any hinderance, but I need to provide you with evidence of my ID to access the same account.

  • tekiochan てき (@tekiochan) reported

    Hi @HSBC_UK . You suspended my online account just because I used @Monzo app to make money transfer from my HSBC account ? I could not log on to my mobile app anymore. I could not reach an agent. Can you help me?

  • manda66 amanda (@manda66) reported

    @Eastreadingcom @HSBC_UK Honestly these opening restrictions and indeed closures are causing huge problems for people who for many reasons can’t use internet banking and can’t drive. In Caversham we used to have a full compliment of banks but now all gone and building societies.

  • tekiochan てき (@tekiochan) reported

    @HSBC_UK Today I have tried to call you 5 times! But I can’t reach an agent. Could you solve this account suspension problem via twitter private massage? Cause I can’t log on, so I can’t use chat.

  • willowcolios Willow Colios (@willowcolios) reported

    @nw_nicholas @ChrisTMarsden I was charged loads of compounded overdraft fees back in the 00s. I’ve not heard anything about any compensation . (IE I wasn’t over my limit, but fees from @HSBC_UK Kept putting me over my limit.) Things have improved but for a while it was an impossible and stressful cycle.

  • StudentSSSUK04 Student Support System (@StudentSSSUK04) reported

    @CanaraHSBCOBCLI @HSBC_UK is not helping me out. Please help me!!!

  • tenorengineer Daniel Hanvey (@tenorengineer) reported

    @HSBC_UK Hi - I use your mobile app for banking, and use fingerprint login. I just tried to log in and was told that my fingerprint records had been updated. I have not updated my records (either on the app or my phone), so how have they changed - and should I be worried?

  • jturks7 turks (@jturks7) reported

    @HSBC_UK hi - can you give me a direct line for customer services in the UK? been put on hold & then cut off multiple times trying to resolve a simple query

  • Roachieone Helen Roache (@Roachieone) reported

    @HSBC_UK is there a problem with your online payments system at the moment?