Is HSBC down in Stoke-on-Trent, England?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

1. 

   Mobile App (59%)

2. 

   Website (18%)

3. 

   Login (18%)

4. 

   Transactions (3%)

5. 

   Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• Anthony (@AntonioMclane) reported 40 seconds ago

  @SalihCantekin @HSBC_UK I had similar experience on my account when I got really sick I contacted support for two months they couldn’t help until someone recommended me to HintCrack on instagram he’s indeed a professional hacker. He got my account fixed in just a few minutes

• Alex Watson 💙 (@alexandratroyna) reported a minute ago

  @HSBC_UK Thanks but this is affecting many of your customers so doesn’t seem necessary to go via DM and I don’t want to use other banking option.We just want to know when the app will be updated to work with IOS 15.1. All of the other major banking apps are working without any problem.

• Robert Stone (@RobertStone1964) reported 4 minutes ago

  @HSBC_UK your service is absolutely appalling. Been hanging on the phone for well over an hour! "your call is important to us" - not it isn't!!

• A1_bloke (@a1_bloke) reported 5 minutes ago

  @HSBC_UK Thanks for finally responding - after ignoring my previous 10 tweets Good that your team are working on a fix - just a shame they didn't thoroughly test the version that doesn't work on iOS12 I thought the keycards no longer work, and you forced us to use the app ?

• Mark Muddimer (@4d8f1f7258b044d) reported 6 minutes ago

  @HSBC_UK My local branch has closed down sadly so not that easy. Plus ten days to order one to be delivered?

• Helena o’hara (@Helenaohara9) reported 8 minutes ago

  @HSBC_UK Wish I could access my own money, appealing service all I want is to get and activate a secure key but it’s impossible. 4 phone calls and a trip to branch and still not sorted.

• Brian Wernham 🔶 #FBPPR (@BrianUkulele) reported 15 minutes ago

  @ZodiacChris @HSBC_UK Had to go into a branch today to get physical device because the HSBC app is still not working on latest version of Android on my Google Pixel phone Problem with the debit card. I have to phone up to get it fixed I've already opened Starling business account and I am delighted

• Chris Mitchell (@ZodiacChris) reported 15 minutes ago

  @HSBC_UK @Peligro_Raton The problem is, telephone banking involves being on hold for 10-15 minutes to do anything useful.

• Ravikiran K (@Ravikir70582330) reported 17 minutes ago

  @HSBC_UK Dear Team, I applied for HSBC current account opening in online 4 days back. Till now I didn't receive any response. Tried to contact customer care but no use no one answered the call. Can you please take appropriate steps in solving the account opening issues?

• Gail Harding (@floss26) reported 17 minutes ago

  @Mark010177 @HSBC_UK @SylviaR66233305 I’m having the same problem! Have you found a solution yet?