Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Website (17%)
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Login (17%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Payne
(@Natalie108p) reported
@HSBC_UK honestly the worst bank. I need to change my phone number. I've been into my local branch who can't do it. I'm not registered for online or telephone banking. I tried to use the virtual assistant who won't help unless I log into my online account. 1/2
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Ruchee Dudeja
(@DudejaRuchee) reported
@HSBC_UK very disappointing , even after visiting the branch two weeks bank my basic account has not been converted to Advance, being your loyal customer and still unable to open my savings account because of this and eventually loosing on my interest #hsbc
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#oromani973
(@oroman348) reported
@HSBC_UK I incur about £19.47 overdraft charges so I’m hoping someone In HSBC can help me with my problem with overdraft & cope with my finances
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emeles: wheres my Blue Tick?🏴🇬🇧🇪🇺
(@emelschwartz) reported
@HSBC_UK I did not wish to contact HSBC but simply (try reading the post) was highlighting that the new John Lewis card provider was worse than when HSBC managed it and that’s no compliment to HSBC, you were awful as you are with yr premier card and the M&S card you also manage Both awful
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ironzbz
(@unsensationalop) reported
@HSBC_UK trying to get some help for over payment is a joke. This bank is something else think it’s about time I jump ship
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Isabelle Burnett
(@Isabell98761820) reported
@HSBC_UK is your payee confirmation not working at the moment? Trying to send some money but getting a ref 503 when adding companys details. I need this sorted asap or ill be getting charged extra for something thats your fault
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Ben Emch
(@benemch) reported
@HSBC_UK I’m not able to make any transfers from one of my accounts. I’m tired of constant issues with the app and online banking.
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aviationaddict_1
(@aviationadict_1) reported
@HSBC_UK just wondering I’ve had a Euro currency account for almost a year and been able to deposit Euro notes into it with no issues what so ever, however when I went to put in some coin euros (1,2€ coins) I was turned away because “HSBC branches don’t accept coins”
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Bucko
(@Buckowolf) reported
@HSBC_UK your customer service and complaints departments are simply awful and unprofessional! Cut off twice during a call. Unable to arrange a simple transaction. Shocking! 😠😠 💩💩
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cardiffbhoy
(@stephenrcardiff) reported
25 minutes on the online chat so far with @HSBC_UK and I still haven’t been asked what I need ! Is this meant to be customer service @HSBC_UK ?