Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (13%)
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Login (13%)
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Withdrawals (4%)
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Transfer (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Thompson
(@carl_crossfire) reported
@HSBC_UK your chat facility is garbage. Intact the whole bank is becoming a joke... Can't get in touch for ages as on hold... can't ability useless... bank closures so have to deposit with post office. Absolute joke... how are you supposed to run a small business?
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Kwok Suen
(@vincentklsuen) reported
@HSBC_UK I applied HSBC Advance on 2 Feb. but I still not get any news about my application. can you help me?
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James Sheedy
(@jm_sheedy) reported
@HSBC_UK It is shockingly bad. Like speaking to a robot. Half my half an hour call is the customer service representative reading out your policies and terms and conditions.
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🪐💫 drybones stan account 🌙✨
(@Mackieavellie) reported
Never apply for a credit card with @HSBC_UK it’s just GARBAGE. TWICE now I’ve applied with them and they’ve approved me but with issues on their end the terms and conditions aren’t being sent to me so the process expires and I have to start again and take another hit to my score
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AR_07
(@ArjunR_17) reported
@HSBC_UK I have visited the HSBC bank branch at st Ann’s square, market street Manchester. Customer representative named zainab, is not able to tell answer why bank is not opening despite I uploaded all documents and visited branch in person since month of December She is rude
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Alireza
(@AlirezaVersi) reported
.@HSBC_UK is such a terrible bank. If they’re not financing El Chapo, they’re telling their customers to use a third party (often a competitor) for fee-free international transactions, as well as open several accounts to facilitate daily purchases.
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Helen pilkington
(@Helenpilkingto2) reported
@HSBC_UK Why is it on May one day off behave to spend an hour trying to sort out on line banking issues ! Your Chat is disgraceful . Have been informedwhy it is taking so long to answer my questions I have asked , they at the same time are speaking to other customers !
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neil payne
(@nmp147) reported
@HSBC_UK Thankyou, but to be honest the post office use has the same issues if your not able to make it into the branch during opening hours
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JOLLY 𝐆𝐎𝐎𝐃 BEER
(@JollyGoodBeer) reported
Is the @HSBC_UK business banking phone app near unusably slow for anyone else today, or is the problem just the wet piece of string they call "broadband" here in the Fens?
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Rifat Erdem Sahin
(@rifaterdemsahin) reported
@HSBC_UK credit card did not work tried 3 times. so paid it with @StarlingBank and don't know if they have customer protection