HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 11/22/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (18%)

    Website (18%)

  3. Login (9%)

    Login (9%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveMUFC___ Dave MUFC (@DaveMUFC___) reported

    @scottgardner76 @HSBC_UK @HSBC_UK I’m in the process of switching to you from Halifax. It’s a little inconvenient that I can’t use your app (trying to set up online banking) but I can still access my Halifax. They have allowed their customers to access the app on iOS16.

  • jmrose71 James (@jmrose71) reported

    Slow handclap for @HSBC_UK and its stolid insistence that, contrary to all their security training, I should after all give my banking details by phone to someone offshore. Magnificently counter-consensual, but not for me. This is how former customers are made. #goodbye #fraud

  • Daddy_dan2 Daniel Sanders (@Daddy_dan2) reported

    @HSBC_UK @markeybeemusic @HSBC_UK another year, another iOS beta (16), and still the same problem? All my other banking apps work…just not yours? When is this going to be fixed?

  • mitchellsx Simon Mitchell (@mitchellsx) reported

    @HSBC_UK @DaveMUFC___ Number of issues, if it was that bad why do pretty much all other banking apps work fine on iOS 16..?

  • greenrascal_ Mike Green (@greenrascal_) reported

    Closing my @HSBC_UK account. Just too much security PINs, codes, usernames made it IMPOSSIBLE TO USE.

  • jasonkneen Jason Kneen (@jasonkneen) reported

    Fake and spoofed @HSBC_UK call again. Opened with “how are you Mr Jason” then line issues so hung up and no callback. Onto the next potential victim. When are phone providers going to stop spoofing? Surely it’s possible?

  • kylegawley KyleGawley.js 🏴‍☠️ (@kylegawley) reported

    @ryanseanbadger @HSBC_UK @StarlingBank That's insane, it's YOUR money. I've been using Starling business for 4 years as well and never had a single issue with them.

  • KirstMcCutcheon TheSecretIngredientIsCrime (@KirstMcCutcheon) reported

    @HSBC_UK It is now no longer working. Just continuously closes.

  • kylegawley KyleGawley.js 🏴‍☠️ (@kylegawley) reported

    One of the best business decisions I ever made was switching from @HSBC_UK to @StarlingBank. I wouldn't use HSBC again if you paid me because they'd probably block access to being able to withdraw the money again

  • MadeInKent83 Danny Bristow (@MadeInKent83) reported

    @MorganJ17347694 @HSBC_UK It NEVER works on Beta software! (well not for the first few updates!)... you'll have to roll back to IOS15 if you want to use the HSBC app!... I have this issue every year!