HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 03/06/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (15%)

    Website (15%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Aaziiez44 Ajez (@Aaziiez44) reported

    @PegasusPrince2 @HSBC_UK Talk to @iFox97 they helped me when support services wouldn’t help me🥺..

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @HSBC_UK No need. I've told you what was wrong and also told the person on the phone. I was setting up a new payment but the website would not let me enter the amount so didn't work. The account mostly pays direct debits so fortunately won't need this often.

  • essexsandb Brett E (@essexsandb) reported

    @HSBC_UK been banking with HSBC for 2 months - quite possibly the worst customer service I have ever experienced - 46 mins on calls tonight and been hung up on both times, horrendous!

  • sutanutapol Sutanu Roy (@sutanutapol) reported

    @HSBC_UK have the worst customer service. I have spoken to 8 people (5 over call, 3 over chat) to raise a dispute against a transaction. People just kept passing the buck and finally the last person just disconnected the call. No wonder this is the sorry state of affairs. #HSBCUK

  • QQMendizabal Enrique Mendizabal (@QQMendizabal) reported

    @HSBC_UK @financialombuds Any reply? You seemed so eager to help and then nothing! It has been months tracking my money that you won’t return!

  • SoupDoggyDog 🍵🐶 (@SoupDoggyDog) reported

    @HSBC_UK Need help changing an email address please.

  • CharlyLester Charly Lester (@CharlyLester) reported

    Back pulling my hair out on @HSBC_UK appalling telephone banking. It’s an actual comedy of errors. No one has a clue what they are doing. Hung up on twice. The whole call should have taken 2 minutes

  • reddynifty G.Sreenivasa Reddy (@reddynifty) reported

    @HSBC @HSBC_UK I am getting UIB0134 error code for the last 10 days,I raised service requests so many times,no one responded till now,worst service from HSBC india

  • sp3zzo Spezz (@sp3zzo) reported

    @HSBC_UK @StreetVisit I’m getting the same issue

  • boothrichard1 Richard Booth (@boothrichard1) reported

    @HSBC_UK I want to congratulate you on the worst customer service. Money is pretty important so when you damage or lose your device you want to speak someone who can help.. who speaks English and understands you.