HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 12/17/2025 12:35

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Babybrvhh #EndSARS (@Babybrvhh) reported

    @HSBC_UK OTP code doesnt reach international phone numbers, fix it please

  • sajahmed9 sajid ahmed (@sajahmed9) reported

    @HSBC_UK Still having trouble logging on, error message suggests no network connection, when I have clear signal from my WiFi connection and cellular? Is this an associated problem ?

  • dallsporpoise Clare Perry (@dallsporpoise) reported

    @HSBC_UK your app is a disaster, never seen anything quite so unintuitive in my life. I'm ping ponging between the app and the website and getting nowhere.

  • Connorkji7 Connor (@Connorkji7) reported

    @HSBC_UK hi, I've been locked out of my online banking for about a month or so now and I called the support team to resolve but it was unsuccessful. What happens next? Do I have to visit a branch? What documents will I need etc? Thanks.

  • KatieMcElhoney 𝐊𝐀𝐓𝐄 🌺 (@KatieMcElhoney) reported

    @HSBC_UK Are there still issues? I’m having problems with the desktop site

  • ManMaidstone Maidstone Man (@ManMaidstone) reported

    @HSBC_UK I opened an account 3 weeks ago and still have not received telephone access. Letter said 7 working days. I can't access/register on line until I have this. Pls advise.

  • aboycalledsu suneil saraf (@aboycalledsu) reported

    @HSBC_UK Still not working for me, either via 4G or wifi connection. Any advice?

  • trackxin #DeVillageyBoy - The CEO of Okanga Kitchen. (@trackxin) reported

    @HSBC_UK Is it your culture to just punish a customer who disagrees with you? Each time I have called in and asked one of your agents to pass me to their manager, all they've done was to put me on hold forever.

  • Lady__GSoul ⚡️Lady Grinning Soul 🟥🟧⬛️ (@Lady__GSoul) reported

    @HSBC_UK Hi, it's working now but I was getting an error message

  • samia_mox Samia (@samia_mox) reported

    @GurungSamantha @HSBC_UK Please dont tell me theyve suspended your account? My sister who is a student still hasnt had any access to her account.... its been months