Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Website (17%)
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Login (17%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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John Swain
(@Oracularclam) reported
@HSBC_UK Hi, is there a problem with internet business banking? I'm getting an error message with both our accounts and on different PCs, including after clearing cookies/cache
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Donmanohar4
(@donmanohar4) reported
@SeniorRidge @HSBC_UK Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_account_recovery on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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Simon Longman
(@SimonLongman) reported
Dear @HSBC_UK iOS 15.1 was released on 25th Oct. One whole month later, you still have not released a version of your mobile app which works which also means no access to internet banking. Unacceptable!
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Dr Sanjeev Mehta
(@sanumeh) reported
@HSBC_UK Support team mentioned that the internet banking is having some technical issues Why this scary message then? Your Session has been terminated as another logon has been made. If you haven’t just logged on again, please contact the helpdesk urgently: (GBB-LON-1986)
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GK
(@Glory_Kas) reported
@HSBC_UK Why is it such an issue to open a student account with HSBC? I’ve got all the required documents but your Branch staffs are not helping me. Is there anyway I can upload them online?? And please hire more staffs for Kilburn branch.
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James Walker
(@jwalk_88) reported
@HSBC_UK I can't use the HSBC mobile banking app on my Google Pixel 6....is there a fix coming for this?
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David
(@davidaak1991) reported
@HSBC_UK @Janette_Joshi How do I use the physical secure key? There are no instructions and the branch wouldn't show me, online banking just keeps asking me to generate a login code on the app.
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hen
(@heneggchicken) reported
@HSBC_UK Hi, is the business banking website down at the moment? I've lived in about 5 times on pc but it keeps bringing me back to log in screen. I also cannot log in from mobile phone
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Davelikesbagels
(@davelikesbagels) reported
Not one but two system errors from @HSBC_UK has stopped me from getting my keys today. And it's stuck with a team that can only communicate by email and sticking to a 48hr turn around. Great work, so glad we picked @HSBC_UK
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Elaine Foy Quinn
(@Elainey1985) reported
@HSBC_UK I think you need to recruit a new software developer. It seems that your system does nothing but glitch, including serious errors that cancel mortgages after an offer has been accepted. Leaving folk without the funds to move home after living with parents for 9 months!😡