Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Guy Wiltshire
(@guy_wiltshire) reported
@HSBC_UK Hi HSBC, my HSBC banking app isn’t working on iOS15 beta, is this going to be fixed? Or do I have to revert back to iOS14. The App doesn’t open…
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Henry Fettes
(@HenryFettes) reported
@HSBC_UK I’ve been on hold for nearly an hour the the fraud team, and no one is online replying to my chats on your website. This isn’t good enough - is anyone ever going to answer the phone or reply to my queries?
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Jonathan porter
(@cwjp82) reported
Another day back in @HSBC_UK trying to get this sorted. Another 30min wait so far. You guys really need to support your branch colleagues more. Instead of being appalled at the crap customer service (not their fault). I actually feel sorry for the front line staff
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The Solution
(@Liiamfx) reported
It’s happened again @HSBC_UK 3 people queuing inside to see the same person while several wait outside can’t even get in to use the machines. A bit of queue managment could solve a lot of problems here and wait times
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Anna James
(@superteadrinker) reported
So... I'm outside @HSBC_UK again. 10 minutes so far, and only 1 person has been allowed in to use the counter service. It's raining.
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Boe Jiden
(@SD67851466) reported
@HSBC_UK @Stonewallhousin Hong-Kong Shanghai Banking Corporation. Most oppressed part of the world probably working with the CCP. Do you promote this in China too? Is this just to influence the west or are you pushing this in the east too?
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Jon W
(@jon9522) reported
@bueti Yet banks like @HSBC_UK @HSBC continue to support censorship imposed by the CCP. Surely HSBC it is time to get out. Don’t go down the Nike route of favouring the CCP over western democracies that nurtured your company
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Prasad Honrao
(@PrasadHonrao) reported
@HSBC_UK If call gets disconnected, you dont even call to your customers which is unprofessional. Please check my call history with HSBC. I was informed that the account is already opened and I will get access to it very soon. Now you are telling me that you need additional documents?
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Andy Powell, Bard of Stony Stratford
(@apowell01) reported
42 years @HSBC_UK I have banked with you, and to be treated like I have to day terrible.
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Miss Popcorn🍿💙🦁❤🇬🇧 #MissSparkleDesigns ⭐
(@zamp69wall) reported
@scoobydotaxi @HSBC_UK @Barclays It's very frustrating. I believe it's a mix of lack of tellers and floor staff in banks, everyone stressing them out and trying to cope with questions. Online and calling it's an automated voice that maybe doesn't help with your query, then on hold ages. It's pressure everywhere