Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (21%)
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Website (16%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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GreenChecks BetClub
(@GreenChecksBet) reported
@HSBC_UK @learsimon 10 days later and still no solution how long are pixel users going to do without online banking. Easily an issue big enough to change banks over.
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Andy
(@griffmeister255) reported
@HSBC_UK feedback for you. When you take staff out of branches to run digital ‘pop-up’ days in local libraries,that must only engage with 1-2 people at best, you are actually providing a poorer service in the branch as less staff are available.Less PR and more common sense please
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Andy Mills
(@MEEELSY) reported
@HSBC_UK I had to swap device from Samsung to a Pixel 5. Installed the app but not receiving validation texts. Got code posted but validation fails due to 'code not generated for this device'. Can't login online either as need to activate secure key. Should I change bank?
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Launa
(@Arualzogrev) reported
@HSBC_UK the app is still not working on my Pixel 6. As a result I was unable to block my card when it was stolen last week until getting back home and logging in from my old phone. When are you finally going to make it available on Pixel 6s?
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karan
(@taher19719090) reported
@MrsDoylesdoily @HSBC_UK Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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A1_bloke
(@a1_bloke) reported
@HSBC_UK Spent half an hour speaking to your telephone support colleague who repeatedly insisted there's NO logged issues with your iOS app Options i) It hasn't been logged in the right place ii) Telephone support guy wasn't looking in the right place You need to share knowledge better
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Donmanohar4
(@donmanohar4) reported
@SeniorRidge @HSBC_UK Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_account_recovery on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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Danny Rouse
(@dannyrouse85) reported
@IrfanShah100 @HSBC_UK Actually mate the p word is just something extra in this issue. Nobody should be called a c*** for just being at work doing there job. HSBC and all company’s should be doing something about that. Like you say close peoples accounts. Nobody was abusive customers.
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londoner337
(@londoner337) reported
@HSBC_UK hello, ordered a new credit card and got an email saying it will be with me within 3 working days; this was friday and still no card received… do you send them as tracked postage? I want to know where it is
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sheldonclewis
(@theesheldon) reported
Hello, @HSBC_UK can you tell me when you are going to fix your mobile banking app for the #Pixel6 it's still not working.