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HSBC

HSBC down? Current status and problems in Stoke-on-Trent, England

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  • 59% Mobile App (59%)
  • 26% Login (26%)
  • 7% Website (7%)
  • 6% Transactions (6%)
  • 2% Withdrawals (2%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Tutsy22
    Adetutu Balogun, MBA (@Tutsy22) reported

    @HSBC_UK since 23rd Dec. you can't resolve activation code issue! l have called 7 times in the last 2 weeks. If the issue is not resolved by COB today, l will move my money to @HalifaxBank This is not a threat, but you have failed me, a bank that l have used for 22 years!

  • ColdwellRocks
    Frank & Polly (@ColdwellRocks) reported

    Brilliant service from staff in the Ross branch... however, closing all my local branches & unable to provide me with a tablet despite what your press releases say is somewhat narrow-minded & is a form of financial abuse forcing me to do something I'm opposed to. @HSBC_UK

  • JohnLBevan
    John Bevan (@JohnLBevan) reported

    @HSBC_UK Thanks Tijianne. The site itself works; it's just links which had worked a few weeks ago no longer work as the site's been rewritten, and users using bookmarked links rather than going via the site's root page & navigating through the links get issues / without helpful redirects

  • little_mexxx
    little me (@little_mexxx) reported

    @HSBC_UK hi I’ve been kicked off my app and it keeps asking me for a qr code, I was on hold for ages and then got cut off! Please help! I need to log onto my app

  • Rwd230
    Tom (@Rwd230) reported

    @HSBC_UK Thanks but I don’t have the app. I am not an existing customer, I am trying to set up an account for my 11 yr old.

  • Sublime_Subbu
    Ramsubbu (@Sublime_Subbu) reported

    @HSBC_UK I have been facing a problem with this transaction which is debited from my balance and still showing up as a pending transaction blocking further transactions from my account.. Literally my account is now frozen,even though I have sufficient Balance..

  • SmGH2021
    SmGH (@SmGH2021) reported

    @HSBC_UK Hi when I log in on both app or Web my credit card account keeps disappearing so only current account is displayed.

  • NiamhPMx
    Niamh🌹she/her (@NiamhPMx) reported

    @HSBC_UK hi. I'm trying to get through on your call log which is impossible. I am not a customer with yourself. However letters are coming to my address for somebody who does not live here.

  • Ginnybin25
    RG (@Ginnybin25) reported

    @HSBC_UK I’ve been logged out of my account and I can’t generate a security code to help me log in somewhere else and update my details. I’m locked out of my account and I really need access to it. Please help.

  • joe_thwaites
    Joe Thwaites (@joe_thwaites) reported

    @HSBC_UK your customer service is appalling