HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 12/20/2025 01:40

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • EllisJ_Bennett Ellis Bennett (@EllisJ_Bennett) reported

    @HSBC_UK No worries. I did submit an online application and then later realised you can’t do it online if you’re an existing customer. Is there any way this application can be disregarded in order to prevent the credit search? Thanks

  • annie_knowsbest Anna Blewett (@annie_knowsbest) reported

    @HSBC_UK I've been banking online with you for years. Have just been locked out for entering 'incorrect' security codes 3 times in a row. But they weren't incorrect - I was really careful to make sure 2nd and 3rd attempts were accurate! Automatd chat responses can't help...

  • MarkBloxham66 Mark Bloxham (@MarkBloxham66) reported

    @HSBC_UK Your app is very slow lately seems to work on the second time but only if you clear the cache please sort it!!!

  • woodlark John Atherton (@woodlark) reported

    @ForensicFRL @HSBC_UK @HSBC Same problem here

  • JoBrodrick JMB (@JoBrodrick) reported

    @HSBC_UK ant reported issues with the business app or is it just me?

  • frogface77 Frog-Face77 (@frogface77) reported

    @mrlacey @HSBC_UK Me too. I spent an hour on the phone with HSBC yesterday to fix it and now it's stopped working again. Just the spinnjng wheel. The previous app was always fine.

  • FleabagSilverm1 Hedwig Wendell-Crumb (@FleabagSilverm1) reported

    @HSBC_UK Tried to open HSBC Advance on HSBC website. Completed application then realised I have to open through the link on AndyCleverCash website to get the £175 switching bonus. Please can you disregard my first application and only process the second application I made today.

  • ForensicFRL Forensic Resources Ltd (FRL) (@ForensicFRL) reported from Cardiff, Wales

    @HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen

  • sophiewrites Sopho (@sophiewrites) reported

    @HSBC_UK had expected to hear by now if my credit application has been approved, can anyone help?

  • SimonHolly6 Simon Holly (@SimonHolly6) reported

    @HSBC_UK Well the contactless part just stopped working, for some reason?? I'll see if you guys let me use it today