Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Eleanor | Always, El
(@eleanoraustin) reported
@HSBC_UK I've been locked out of my bank account and can't reset my password because I don't have access to my digital secure key. Can you help please?
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hannah
(@cantdecideonit2) reported
I think @HSBC_UK need to sort out the staffing issue they have in store and online…. 1hr 44 currently waiting to talk too someone.
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Genevieve Kibby
(@GeneralBeave) reported
@HSBC_UK Hi I’ve seen a number of people reporting the same issue here, the website still doesn’t advise of any issue, also some people are being advised “there is no known issue”. When I called yesterday I was advised that there is a problem with Ios5 and the app
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Yakub
(@yaao2014) reported
@HSBC_UK I worked in banking for 10 years and never had an issue with my race. These campaigns are patronising at best.
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Katie
(@moi_katie) reported
@HSBC_UK Having real issues trying to get a simple issue resolved regarding a business account. Is it common that your agents when not knowing what to do just disconnect (3 now) after going round in circles for 3 hours? Can someone please help.
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dafyddroberts
(@euterpesequence) reported
@HSBC_UK no-it's totally pointless. what a terrible banking service you provide.
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Genevieve Kibby
(@GeneralBeave) reported
@ellybellybaloo @HSBC_UK There Is a known issue. You really need to update your website. IOS15 is not compatible with the app. There is no fix atm. You have to do your banking by telephone or in branch until there is an app update available.
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Vincent Joseph
(@Vincent42419599) reported
@HSBC System outage ? @HSBC_UK For the last 2 days, all the payments made online on Business Banking account have not been processed, despite having a written confirmation that the payments have been executed. Very unhappy clients and 4 hours trying to reach someone - no result !
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Genevieve Kibby
(@GeneralBeave) reported
@perfectcryptoo @HSBC_UK There is no fix atm. You have to call them and do banking by telephone until they have a new update for the app. Or go into a branch if you can.
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perfectdealwin
(@perfectcryptoo) reported
@HSBC_UK I can’t access my app and I have ios 15 what should I need to do?