Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ade R
(@AdeJR1986) reported
@toonarmytom @HSBC_UK It’s likely they don’t support beta versions of iOS, I have the same issue with @firstdirect
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Eve Sawyer
(@EvetheKit) reported
@HSBC_UK Absolute joke of how you treat your customers! If you don’t want customers then that fine! If you do, get your system working properly! Your Hooyu system is a complete flaw, unless you have a valid passport, you can’t do anything on there. Then why you visit a branch,
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Die Booth - COOL S out 25 August 2022
(@diebooth) reported
Trying to (unsuccessfully) transfer to Virgin Mobile and now trying to (unsuccessfully) extricate myself after receiving literally nothing but hassle is genuinely the worst customer service I've ever received and I'm cursed with banking with @HSBC_UK . @virginhelp
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Sallylawn
(@sallylawn) reported
@HSBC_UK I can't get onto the mobile app. Is there a problem?
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Eve Sawyer
(@EvetheKit) reported
@HSBC_UK Then I called again for the 6th time to get told that their documents weren’t uploaded for one of the applications but the other did! This is unacceptable service and treatment from you guys! There isn’t even any helpful way to do this!
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Nikita Chudasama
(@Niki_Nkz) reported
If you're ever contemplating banking with @HSBC_UK do not do it!! Go elsewhere, worst customer service I've ever received from a bank. I've had to lodge 2 major complaints in the space of 6 months #Ridiculous
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Marc Lequime
(@marclequime) reported
@AndyTheTallGuy @HSBC_UK It's a public beta, nowhere does it say on the public beta to not install on a main device. Almost every single other bank's apps work with the Public Beta, it's not down to a bug, it's due to HSBC not including iOS16 in their whitelist.
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Lucy Hartley
(@LucyHartley15) reported
@HSBC_UK I have banked with you for over 25 years & been happy but today I have received really rubbish customer service. I have been on the phone for 1hr and 15 mins and still my enquiry has not been sorted. I am incredibly frustrated and disappointed
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Adam West
(@bat1150gs) reported
@HSBC_UK hello again, could you please let me know what progress has been made in adding iOS-16 into the banking app launch list? Again, I know your not a big organisation and don’t have the funds of others but it would be good to support your customers.
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Die Booth - COOL S out 25 August 2022
(@diebooth) reported
@virginhelp @HSBC_UK @virginmedia Your customer service is terrible.