HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 03/17/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (26%)

    Login (26%)

  3. Website (9%)

    Website (9%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AshmitaKKaur Kim Namjoon Fan (@AshmitaKKaur) reported

    @HSBC_UK I keep getting an error API_103 on the app and the online banking page says that my details don't match the record

  • DrNatKM1 DrNatKM (@DrNatKM1) reported

    @HSBC_UK online banking service message says its unavailable. Mobile banking also returning an error.

  • GutjahrJulia Julia Christine Gutjahr (@GutjahrJulia) reported

    @HSBC_UK I can not access my accounts

  • DeelanSital GuyjinPop (@DeelanSital) reported

    @HSBC_UK @HSBC Is your mobile banking service down? I can't seem to access my account via the phone app. I keep getting API_103 error.

  • readupastorm1 readupastorm (@readupastorm1) reported

    @sm4rt_azz @HSBC_UK Ooh, I got told 30 mins! (It has been longer...) Funny how you can't access the notification settings either...

  • HelenWa05303926 Helen Watson (@HelenWa05303926) reported

    @HSBC_UK I hate HSBC so much. Shocking app terrible website and appalling customer service. Why am I surprised that they are not even acknowledging there is a problem?

  • AtlasIion Captain Morocco🇲🇦 (@AtlasIion) reported

    Fix your app @HSBC_UK

  • nomnomjessi Jessikins. (@nomnomjessi) reported

    @HSBC_UK Also same issue here.

  • jimmymagic191 JimmyMagic191 (@jimmymagic191) reported

    @claireW2023 @HSBC_UK @HSBC Yep mine’s not working either (either the app or logging in via the website)..

  • JoshuaPaulGomes Joshua Paul Gomes (@JoshuaPaulGomes) reported

    What does one do when out on a Friday night and I can’t access my @HSBC_UK cause of #api_102