HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 11/25/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (19%)

    Website (19%)

  3. Login (12%)

    Login (12%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • jimmyuk007 James Stuart (@jimmyuk007) reported

    @HSBC_UK why internet banking are so slow as annoyed at moment as I have typed new payee name, sort code, account number, reference address etc, they loading too slow……

  • ChrisKneebone3 Chris Kneebone (@ChrisKneebone3) reported

    Hi @HSBC_UK I just used your cash point in Penarth, nothing came out. I’ve tried to call but I’m not a customer a I’m a @NatWest_Help customer- and I can’t get through to them. Please can someone contact me asap to help me to resolve this issue.

  • banksee79 Craig Banks (@banksee79) reported

    Do not bank with @HSBC_UK they are liars l, robbers and have shocking customer service. Their CEO Ian Stuart should be ashamed with the treatment of his customers

  • Zarak_H Zarak (@Zarak_H) reported

    @HSBC_UK can someone help me with my dispute please. I call 0345 609 0712 and it just cuts off.

  • MacSm413 Samis (@MacSm413) reported

    @SVB_UK @HSBC_UK Buisness as usual means a failing buisness model where they have to keep getting handouts in order for people to have access to their money.

  • OmarJamal_1 Omar (@OmarJamal_1) reported

    Don't ever use the online service to open an account at @HSBC_UK . They tell you you should get a reply from us within a few days but you could end up waiting for weeks and get nothing. AVOID at all costs!

  • c_matthewson blah blah (@c_matthewson) reported

    @HSBC_UK I need to contact them via HSBC so it goes through my emergency cover, I was just saying they have more information there than you have, which is nothing. When will your emergency line be back up? At the moment I'm paying for a service I can't access.

  • smoggy998 Peter Foster (@smoggy998) reported

    @HSBC_UK I don’t ask you for much but when I do need your help you can only offer to sit on your hands for 6 weeks or more and then maybe have a look at it @HSBC

  • SandraClayson Only a ginger... (@SandraClayson) reported

    @HSBC_UK what’s happened to mobile banking today? App not allowing access and neither is the website? Help! (Please)

  • jkriggins Jennifer Riggins https://hachyderm.io/@jkriggins (@jkriggins) reported

    Surely @HSBC_UK is at least partially down because it keeps crashing when I go to add New Payee #HSBCdown