Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (20%)
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Website (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Carter
(@mikewritesabit) reported
@firstdirect Noted. There’s a training issue there @HSBC_UK because your team just shrugged and pointed to the counter queue.
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Jules Easlea
(@jubilantpr) reported
@HSBC_UK If you read the origin tweet, it’s nothing to do with me. I’m merely highlighting the appalling attitude of banks to the elderly, digitally illiterate or deprived. Address the bigger issue and employ real people in real buildings in local communities.
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Mattie Allen
(@mattieallen289) reported
@HSBC_UK I spend a year saving with you, unable to access the money, and you have the cheek to pay me two days late and not give me the full interest? Was thinking of ending my banking with you because your rates are awful anyway but now definitely will be.
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Polaris
(@Polaris_92) reported
@HSBC_UK dreadful service at the bishop gate branch, London. Huge lines and one person dealing in a main City of London branch
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Jokerstotheleft 🇪🇺
(@clowns2right) reported
@mariacaulfield @HSBC_UK Your party is a total laughing stock. The economy is a very important thing and you appear to have broken it. Total incompetence.
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tanya🎃
(@tanyacescaxx) reported
@HSBC_UK how long is the hold queue? i’ve been on the phone for half an hour already, you say that your online chat is helpful but 90% of the time i’m told to call and they can’t fix it and end up being on hold for ages, my issue is an easy fix too this is so frustrating.
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MissMindstrike
(@MissMindstrike) reported
@HSBC_UK Your initiatives to support communities are admirable @HSBC_UK.However, having read your report and seen your billboards talking about support for people experiencing financial abuse, shouldn’t you really be supporting charities campaigning on this? Like @RefugeCharity 🤔🤔
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Sonia jones
(@Soniaj231) reported
@susan_snowy @HSBC_UK I almost lost my mind when I got hacked😢till I was ask to message #Mighty_hack1 on Instagram an he helped me out think you should message him also for help okay!!
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Aaron Saffer
(@adsaffer) reported
@HSBC_UK No response on DM, called again spent 45 minutes on the phone to be told underwriting team is closed. Appalling service for a new customer sorry to say
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Aaron Saffer
(@adsaffer) reported
@HSBC_UK Applied for a credit card, approved, didn't click to accept the agreement. Want to continue the application but no one in the call centre understands the issue. Takes 45 minutes to get through. How can I speak to someone in your credit card team please to complete it?