HSBC

Is HSBC down in Stoke-on-Trent, England?

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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST4.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 04/17/2025 22:50

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Transactions (15%)

    Transactions (15%)

  3. Website (15%)

    Website (15%)

  4. Login (14%)

    Login (14%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Stoke-on-Trent, England

The most recent HSBC outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Mobile App
United KingdomStoke-on-Trent Transfer
United KingdomStoke-on-Trent Login
United KingdomStoke-on-Trent Mobile App
United KingdomStoke-on-Trent Mobile App
United KingdomNewcastle under Lyme Mobile App

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • SoapyMargherita Scott Chesworth (@SoapyMargherita) reported

    Another iOS app update from @HSBC_UK lands, another update without accessibility fixes. Still no acknowledgement of the issues that are standing in the way of VoiceOver users having full financial independence. This is my last call on it before switching banks.

  • facetwlondynie Polish man in London (@facetwlondynie) reported

    @TOrynski @HSBC_UK dude, I ended up in court with @HSBC_UK 7yrs ago over the same ****. I specifically included Germany and Poland to my exception block list and they BLOCKED my full account over my hospital trip to German clinic and I had to pay over €5k there. Imagine this.

  • goodall_charlie Charlie Goodall (@goodall_charlie) reported

    @HSBC_UK please can you provide complaint details to report dysfunctional service of HSBC business banking?

  • gottsgirl JJF (@gottsgirl) reported

    @HSBC_UK @HSBC still waiting for someone to help me. The promised call never materialised and my DM remains unaddressed.

  • SoapyMargherita Scott Chesworth (@SoapyMargherita) reported

    @HSBC_UK 8. Not an app problem per se, but a thing worth raising nevertheless. There's no consistent way of reporting this stuff. Please make your accessibility team more reachable.

  • samedaydoctorUK samedaydoctor (@samedaydoctorUK) reported

    @HSBC_UK Is your app not working this morning?

  • Samanth44618294 Samantha (@Samanth44618294) reported

    @HSBC_UK I thought the website will have the change in colour too….

  • twittahypocrisy Twittawitter (@twittahypocrisy) reported

    @HSBC_UK because my fingerprint scanner wasn't working I couldn't log in, then the phone line didn't recognise me, now I'm locked out of all banking and you are shut, and your phone line closed. What am I supposed to do?

  • facetwlondynie Polish man in London (@facetwlondynie) reported

    @TOrynski @HSBC_UK do not wait and contact lawyer to start a case asap orherwise they will dont give a broken fk till Monday. 2026.

  • beakerson Albee (@beakerson) reported

    @HSBC_UK why is it impossible to get an in branch appointment THIS month? This is absolutely crap.