Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Login (17%)
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Website (15%)
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Transactions (4%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ash Coleman | QuackQuack 🏳️🌈🖤
(@AshColeman30) reported
@HSBC @HSBC_UK hands down is the most worthless bank I have ever banked with. Sorry just had to get that off my chest.
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Anmer
(@Tentonnetess) reported
@HSBC_UK 2 days I’ve been trying to call to sort out my daughters internet banking & keep getting cut off. Very frustrating considering ‘nipping in to a branch’ is near impossible given all the closures of high street branches. Plus, your hold music sucks……
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Saiful Islam
(@IslamSaif1a) reported
@HSBC_UK The worlds worst bank. Useless customer support. Failed app. International banking is a joke. Its like thrown ng your money into air and expecting to arrive at destination. In my fortunately case flew back in my face with no clue why.
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Steve Palmer
(@SteveP37) reported
@HSBC_UK Hi, as a non customer can you tell me how I can make enquiries about title needs that you inherited from the Midland Bank?
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Mike Green
(@greenrascal_) reported
I wanted a new bank account to save money in. I tried @HSBC_UK but there was too much security crap that I couldn't login to my own account. Close that one and open new one with @BarclaysUKHelp Same crap. Too m
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iMad
(@iMad_Abo_Laith) reported
@HSBC_UK I didn’t receive a replacement for my expired cards. I’m based abroad. Called and waited on the line for 15 minutes and no ones answered. Chat service is only automated and doesn’t answer my query. There is no way to email or order cards online. What a mess!
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Usma Ali
(@1980cavalli) reported
@HSBC_UK Dear HSBC, I’ve had the most terrible service relating to the delivery of a replacement card. Conflicting information from all your advisors and at the end of an online chat and two phone calls, still no progress. Unacceptable level of service.
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Gavarno74🫧 ⚒️ 🫧
(@gavarno74) reported
@HSBC_UK I spent over an hour on the phone last week explaining that I can't reinstall the HSBC app as my phone number is incorrect as it has the +44 prefix so I can't receive the text from HSBC to verify that its me. One week later this still isn't working. Can this be resolved?
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Lori Ann Oliver
(@LoriAnnOliver12) reported
@HSBC_UK I need access to my UK account ASAP as this is very unprofessional to lock my account and prevent me from having access to my money. I have never had this happen to me before and I’m very disappointed with this and I would never recommend this bank to anyone
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Omorfia Interior Design
(@DesignOmorfia) reported
@HSBC_UK I've been trying for over 30mins to speak to someone to dispute a card transaction on my business account - is anyone working today in that section?