Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (20%)
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Transactions (11%)
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Login (9%)
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Withdrawals (1%)
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Transfer (1%)
Live Outage Map Near Stoke-on-Trent, England
The most recent HSBC outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Mobile App | |
| Stoke-on-Trent |
Transfer | |
| Stoke-on-Trent |
Login | |
| Stoke-on-Trent |
Mobile App | |
| Stoke-on-Trent |
Mobile App | |
| Newcastle under Lyme |
Mobile App |
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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daljit virdee
(@deej2639) reported
@HSBC_UK why is it that I can’t transfer funds from my own account , online banking can’t help , asks to go to branch and can’t make appointment, turn up at branch , could be one to two hours wait or come later . Surely this can be made a lot less time consuming and frustrating
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Marcel Knobil
(@MarcelKnobil) reported
@HSBC_UK I have such atrocious experiences with HSBC. I feel I must warn others that I have found its service absolutely abysmal. Please consider other financial services.
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Zak
(@TweetZakAttack) reported
@HSBC_UK this new online banking interface is awful!
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Nicky C
(@n7cky) reported
@HSBC_UK the customer service satisfaction on which is 57% is it a direct correlation to the low wages you pay staff? 20k a year for gcb8 is awful. Poor staff
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Gillian McKinnon
(@giframac) reported
@HSBC_UK business charity bank account been trying to change mandate and get online process sorted - it's taken over a month and staff haven't been paid. Find a solution! Please help urgently.
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Linda Lodge
(@Lindalodge007) reported
@HSBC_UK is there a known issue with the app for IPhone XR users? App opens and immediately shuts
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HeartStart-S/ECoast
(@HeartStartSEC) reported
Saddened and disappointed that @HSBC_UK feel it now necessary to charge account fees to small, not for profit educational emergency life support charities. This fee may be small to a big bank but to groups that rely on donations to operate, this is a blow.
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Will
(@sol_dev_will) reported
@HSBC_UK how long do you keep my secure key locked if I entered wrong answers? As your stupid circular messages to unlock just link to website and back to app in a pointless circle
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emeles: wheres my Blue Tick?🏴🇬🇧🇪🇺
(@emelschwartz) reported
@HSBC_UK And yet there is no damn given about customers digitally or not……you decide and change wether I want it or not! So it’s rubbish interest rates for savings, appalling bad customer support and now this! Time to do to HSBC as you do to customers…….ignore this and dump the bank!