HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 02/04/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • OliJacobsAuthor Oli Jacobs (@OliJacobsAuthor) reported

    @HSBC_UK Hi. Unfortunately, this does not solve the issue. Given the severity this causes, what would you recommend to customers in the interim?

  • EltigreDidi didi eltigre (@EltigreDidi) reported

    @HSBC_UK i was able to log in to business Internet banking (desktop version) but cannot transfer money ?

  • EltigreDidi didi eltigre (@EltigreDidi) reported

    @HSBC_UK @thePompeyPope online business banking (desktop version) seems to be not working properly for me either i cannot log in or i can but cannot do anything else?

  • Mark_196 Mark (@Mark_196) reported

    @HSBC_UK what’s wrong with your services? - I cannot access my credit card through my account, for some reason it isn’t showing???

  • Motorway251 Motorway25 (@Motorway251) reported

    @HSBC_UK Do you know that your mobile App and website are not working?

  • christianmiccio Christian (@christianmiccio) reported

    @amyebenjamin @HSBC_UK I get exactly the same error. Both on the app and on the web interface. But the HSBC availability page says everything is working, but any attempt to move money ends with a general error. @HSBC_UK Can someone please tell IT so they restart the servers?

  • clairet18 Wow! Signal Comms (@clairet18) reported

    @vicky141272 @chedzovo @HSBC_UK Same here, not quite sure why they keep replying to say there isn't a problem, when the number of tweets they are getting clearly shows there is an issue!

  • saintliana Liana (@saintliana) reported

    @countrymousie @HSBC_UK Transactions just state error, so frustrating

  • Quriosity7 Quriosity_🇬🇧 (@Quriosity7) reported

    @choccybicbic @HSBC_UK Seems ok now. Bit of a glitch maybe. Thanks for replying

  • midcenturyjan Janette (@midcenturyjan) reported

    @HSBC_UK Do we have an estimated fix time for this please?