HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 03/30/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (25%)

    Login (25%)

  3. Website (8%)

    Website (8%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • L1feIsABeach Rona (@L1feIsABeach) reported

    ****** pissed off with @HSBC_UK stupid bureaucracy of changing a new address. Seriously, hence you guys been closing down business everywhere. Shite.

  • s_maczkowski stef ◣ ◢ (@s_maczkowski) reported

    @HSBC @HSBC_UK your fraud detection algos are bad. I'm blocked again from making a genuine transaction on a reputable site. And I have to call each time to unblock as can't get texts or in app notifications to work for me. Please sort it out.

  • DannyMac9187 Danny Mac. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DannyMac9187) reported

    @SuffolkRoyal @HBiggus @HSBC_UK I agree. I didn't mean dies anyone here think we should change accounts. I was hoping someone at HSBC might be able to shed light on how far their support for Halifax goes.

  • CosmicRoxy We Are Woman #GTTO 💚🤍💜🏴󠁧󠁢󠁳󠁣󠁴󠁿🇷🇺 (@CosmicRoxy) reported

    @2Artdesigncafe @HSBC_UK I think we should be able to have our wages in an envelope again. I'm sick of this ****

  • iverglas iverglas (@iverglas) reported

    @2Artdesigncafe @HSBC_UK @pritipatel Took you five seconds to block me. Pathetic loser, imagining you're invivible.

  • happy_foxxy Dame Our Bou aka Vanesa🕊️💕🦊🦔🐿️🦦🐾🐦🐸 (@happy_foxxy) reported

    @HSBC_UK Oh ****! Now I've got to move banks... 😳

  • TammyPaxMP Tammy Pax MP🌹 (@TammyPaxMP) reported

    @HSBC_UK How’s this going down in your branches in the Middle East?

  • valsgolightly Val S (@valsgolightly) reported

    @HSBC_UK Please explain why I would need someone’s third person pronouns in a customer service setting. I only use telephone banking, will the agents be announcing their pronouns when they answer the call? (I would think the majority of customer service is now online or over the phone?)

  • _cris_y Chris_Y (@_cris_y) reported

    @connybell3 @Airmilesfreak @HSBC_UK Is it or is it just treating people with basic respect. The above claims to be closing their accounts because of it, something we know is unlikely and they'll be hard pressed to find a bank that doesn't support this already.

  • Nikos807527621 Nik (@Nikos807527621) reported

    @HSBC_UK Hi I have applied for a credit card and the website crashed can you please check if it went thorough without having to call please?