Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Tempest
(@Altogether_ST) reported
Oh my god. @HSBC_UK you are the worst, we've been trying to get the funds from a cic account for 2 years now, we've filled in forms, went to the branch filled in more forms, mandates, trying to call today and been transferred to 3 different people then hold for 15 mins. Help!!!!
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David Jackson
(@daveedjackson) reported
I’m all for phone insurance, but when @HSBC_UK use a new provider and they send out randomly “refurbished” iPhones and I say that loosely. It’s pretty ****. This replacement has more damage that the stolen one ever had. Not even refurbed by apple. Think this policy will be closed
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James Hadley
(@jh_bucky13) reported
@HSBC_UK The app wants me to use the site and the site wants me to use the app so HOW, pray tell, am I supposed to LOG IN
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Rachel Belsham
(@rachybelsh) reported
@HSBC_UK can you advise when the cash deposit machine at Leatherhead branch will be fixed it’s been broken for a month! Thanks
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Lu
(@LuSchmoo) reported
@CatchTheseWords @HSBC_UK Have you also tried it through the website on your computer? They may be able to do it for you if you direct message them your account details depending on whether they can access customer accounts from social media.
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Magic Andy Jamieson
(@Andy_Magicman) reported
So annoying that I can’t pay in cash at @HSBC_UK for my @firstdirect account at my local branch as there is no counter service. @Barclays will soon be getting a new customer
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Sam
(@Sam87800821) reported
@HSBC_UK @HSBC_UK Thanks for the reply. I have requested one on 27 Mar and I still did not get it. Do you provide tracked mailing service as well? Thanks.
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Tracey
(@tjay0814) reported
@HSBC_UK your customer service is terrible. Your complaints procedure is shameful. I wanted to set a zero overdraft on a current account and was told this cannot be done!!
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Howard Nicholls
(@surreyjack27) reported
@HSBC_UK shocking customer service. Lost international payment. Official complaint made 8 days ago and still no response from @HSBC_UK
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Daniel Roberts
(@danielrobdog) reported
@HSBC_UK what is the issue with your android app? It crashes as soon as I open it. It's the latest version, I've force stopped it and restarted my phone to no avail. I see others on twitter are having similar issues. What is your suggestion? Thanks