HSBC

Is HSBC down in Stoke-on-Trent, England?

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 01/14/2026 00:05

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MelanieHoskin Melanie Hoskin (@MelanieHoskin) reported

    @Nordicblockhead @HSBC_UK Mine also has wiped everything on apple. Won't let me log in and if I put my details it won't accept them and says it's going to lock my account! I needed to use it today

  • Globehead4 Ryan Dean (@Globehead4) reported

    @MelanieHoskin @HSBC_UK I’m having the same problem, is this a nationwide thing? Not how I want to spend my Monday morning listing to your dire hold music?

  • MonkeyBonus Sam (@MonkeyBonus) reported

    @HSBC_UK just opened new current account and want to take up the £170 switch service. Can I start the process over the phone or do I need to visit a branch? Thnx

  • BenfordJames2 Benford James (@BenfordJames2) reported

    @DawgUK @HSBC_UK Hello! I suggest you to message @CUULRUSO_202 on Instagram. They were able to restore my locked account in just a few hours and they are also very trustworthy person to work with. They are active and responsive 24/7 so i definitely recommend that you seek help from them 👍

  • MelanieHoskin Melanie Hoskin (@MelanieHoskin) reported

    @footballosso @HSBC_UK I've got the same - and when I open the app it's completely wiped the data and I can't log in anymore! Woke up this morning to do banking and can't get in - can't even log in online as can't get into the app for digital security code

  • CB_cycles Craig from Devon (@CB_cycles) reported from Ottery St. Mary, England

    Can I just say @HSBC_UK your banking app is brilliant, for viewing statements, bills and payments it's spot on. But your online banking is utter shite! I know security needs to be tight but honestly getting launch codes from NATO would be easier than your login process! 😳

  • BenfordJames2 Benford James (@BenfordJames2) reported

    @DawgUK @HSBC_UK Hello! I suggest you to message @CUULRUSO_202 on Instagram. They were able to restore my locked account in just a few hours and they are also very trustworthy person to work with. They are active and responsive 24/7 so i definitely recommend that you seek help from them 👍

  • johnsw John Spencer Williams • F**k Work Let’s Play (@johnsw) reported

    @HSBC_UK Yesterday I called to get help to make an online purchase and went through 4 levels of menu and entered 20 different digits to identify and then finally got told you’re closed and the line goes *click*

  • Abster12Watson abiDHT (@Abster12Watson) reported

    @HSBC_UK your customer service is appalling you make errors but are unwilling to rectify them. All senior members of staff avoid customer contact.

  • mateox65099347 mateox (@mateox65099347) reported

    @HSBC_UK when do you plan on adding ios16 support???