Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Laws
(@HelenLaws14) reported
@HSBC_UK Really unhappy with your customer service and I know other banks are similar…you all need to sort this out…all I wanted to do was speak to a local branch about the pros and cons of opening an account there for my daughter… I thought I’d call as opening hours aren’t convenient
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BBC Waste
(@BBCwaste) reported
As if @HSBC_UK service is not bad enough I have to wait in a branch for 20 minutes for service but one of the staff has time to be putting up and decorating the Christmas tree on November ELEVEN. Another reason to switch banks.
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Julia Cassandra
(@JCassandraBooks) reported
@HSBC_UK you really have terrible service, your chat bot won't transfer me to a real person, tells me don't call as it's busy, tried anyway for half an hour. So perhaps move money elsewhere as your service clearly sucks.
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KimmyMinx
(@KimmyQuickslice) reported
@EmmaTho87385491 @HSBC_UK My partner has been having this issue singing joking 3wks ago, I’ve now started having this issue for the past 2 days 😞
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Marcel Knobil
(@MarcelKnobil) reported
@HSBC_UK 4TH DAY OF BROKEN HSBC. Horrendous Sad Broken Company
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David graham
(@mrdavidgraham99) reported
@HSBC_UK love that my complaint about service and leaving the bank received a smiley face emoji ..proves it wasn't even read
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Mark Gadsby
(@gmangadsby) reported
@HSBC_UK absolutely diabolical support from HSBC wrt a replacement commercial card that was sent to an old address; trying to sort but just going round in circles
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Helen Laws
(@HelenLaws14) reported
@HSBC_UK 24 hours later and only after tweeting I find a number to call that doesn’t assume I’m already a customer…. Half an hour on hold later I am speaking to someone in a distant call centre who knows nothing about my area and is just reading from a script…
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Erica Laine
(@LaineEleslaine) reported
@PennAllenwrites @HSBC_UK Did manage to talk to a person but although she tried to help wasn’t that successful uploaded all over again yesterday, today another b.demand to do it again,but of course there is never ever any indication as to what is wrong.They are only option as no other banks taking on new.
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Ms Riots
(@MsRiots) reported
@Kay16Rachael @HSBC_UK Hi @Kay16Rachael did your issue get resolved? We have had no help so far…