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HSBC

HSBC status: access issues and outage reports

Problems detected

Users are reporting problems related to: mobile app, transactions and website.

Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Stoke-on-Trent, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 7: Problems at HSBC

HSBC is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • fundcruncher
    White Apathy (@fundcruncher) reported

    @HSBC_UK Please fix your android app - this is not helpful: Chat with us Something went wrong Sorry, there was a problem on our end (Code: 1007)

  • mandyhamil99817
    meham (@mandyhamil99817) reported

    @DailyMail Dear god @HSBC_UK is this the type of person you have working for you?

  • fundcruncher
    White Apathy (@fundcruncher) reported

    @HSBC_UK You seem very confused. "Sorry, there was a problem on our end" - YOUR end.

  • DavidRoylance
    DavidRoylance (@DavidRoylance) reported

    @HSBC_UK Thank you. You customer service person resolved this.

  • stephenpratley
    Steve Pratley (@stephenpratley) reported

    Every payment I get goes “kerching” except for @HSBC_UK This is a much bigger problem than it sounds

  • Arfxyz
    Arthur Scaife (@Arfxyz) reported

    @22SCAIFE @HSBC_UK I have sent another letter saying resolve in seven working days or I will escalate the matter to the financial services ombudsman. We mean nothing to banks anymore.

  • TheDevilsDev
    Sir FAFO (@TheDevilsDev) reported

    @HSBC @HSBC_UK at it again, just had a cancelled subscription taken from my "frozen/locked" card. Absolute piece of **** of a bank, and support even said they weren't authorised.

  • NeroSiegfried
    Nigredo🇸🇬 (@NeroSiegfried) reported

    Been trying to call your customer care line but none of them are going through @HSBC_UK

  • Dave_Corner
    David Corner (@Dave_Corner) reported

    @HSBC_UK your app isn't working. Cannot pay in cheques "licence has expired" someone hasnt paid the bill tut tut thats embarrassing for you!

  • vickic1984
    victoria clark (@vickic1984) reported

    @HSBC_UK you were informed 6 weeks ago that my father had passed away, however you keep calling my mum asking to speak to him. What is your vulnerable customer policy. Disgusting behaviour!