HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 11/25/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (19%)

    Website (19%)

  3. Login (12%)

    Login (12%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • RoddyScotland Roddy Scotland (@RoddyScotland) reported

    @HSBC_UK are there issues with the app?, I can't move money between accounts, says 'system error, please try again later'

  • TekindusT Daniel Alarcón (@TekindusT) reported

    @HSBC_UK I’m trying to open a new account with you. I have uploaded my proof of address repeatedly to Jumio to no avail. I’m calling to the non-customers phone number but I’m asked for my sort code/customer number, which I don’t have because I don’t have an account. Any help?

  • mpcsmith Matt Smith (@mpcsmith) reported

    We have to go in person, but it is impossible to make a booking on the @HSBC_UK system. Initially, we sent the cheques to my mom, signed over to her, for her to cash. But the Canadian branch suspected fraud. Wouldn't you?

  • ExP_810 ExP (@ExP_810) reported

    @Penhelios @HSBC_UK If only you were a Mexican drug cartel they'd block nothing and probably send out an intern to gnosh you off twice weekly

  • TheLMSavage Lee Savage (@TheLMSavage) reported

    @HSBC_UK Is there an issue with your card payment and online banking services?

  • Oz0506 Mags (@Oz0506) reported

    @HSBC_UK I have a Samsung phone and the app keeps closing before even getting to the login. No outstanding updates. Is this something you are aware of?

  • rumsxy Noble (@rumsxy) reported

    @HSBC_UK That does not change anything and I still have no access to the chat. It doesn’t solve the problem at all. This issue has been going on for a long time since January

  • jellywarthog E (@jellywarthog) reported

    @HSBC_UK online banking seems to be down at the moment? Saying “system error. sorry, there seems to be a system problem”

  • andygriff5 Andy Griffiths (@andygriff5) reported

    @TheLMSavage @HSBC_UK Mines not working !

  • ToluLee T (@ToluLee) reported

    @HSBC_UK as others have reported, mobile banking is broken...