Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Website (17%)
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Login (17%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Capt Graeme Coombes
(@Graeme_Coombes) reported
@arllanber @HSBC_UK Thats a bummer. Have to say, got onto to them this morning and doing something about this now. Proof of how good they will be when they resolve and discuss option with me... Give them the benefit till the **** hits the fan then it could be bye bye hsbc for me too.. 4 accts too !
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The Northern Monkey
(@monkeyspzl) reported
@HSBC_UK Another 24 hours and another problem. Money sent - Fraud Text Received - Phoned you to confirm it was legit. Funds just returned to me and now too late to send today!!!! SECOND TIME IN A WEEK you have stopped me sending my OWN money !!!!!!!!!!!!
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JD Hunt
(@JamieDHunt) reported
@IrishJealousy @HSBC_UK That's awful to hear man. I'm so sorry.
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Fay Price
(@faypricey) reported
@HSBC_UK Finally got help nearly two hours later. Lovely man, sorted out my problem in a jiffy. @HSBC #HSBCdelays not good. Co-incidence that you answered when I was searching bank transfers online?!
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EmpaB
(@empabull) reported
@HSBC_UK what’s going on with your customer service? Given up trying to call. On hold in excess of 45 mins x 3 today and advised on chat to call........
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simonjenkins
(@photojenkins) reported
@HSBC_UK I have been on the phone over an hour multiple times over the last few days it's horrific as nobody picks up - The problem I have needs a chat with a human, so I don't need online support. Just ridiculous!
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kathy bradley
(@kathyblue20) reported
@HSBC_UK Thanks but still having problems, my account is frozen now, I put the correct username in too many times, now I can't go any further. I've tried the phone number 03456002290, no response. Please help.
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David Mercer
(@ricochetprods) reported
@HSBC_UK Hi I'm an HSBC UK customer living overseas. I can't get access to my online account, and when I try calling long distance I sit on hold for 35+ minutes, then the line goes dead. I need to speak to someone so I can access my account. Please help!!!
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Jayne Coleman
(@Jayceeflower) reported
@HSBC_UK impossible to get updates on a fraud, calling for 7 weeks now, calls disconnected and conflicting information. Decided today to make a formal complaint but after being on hold for 30 minutes the CSR cut me off. Tried to call again but gave up after 45 minutes unanswered
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Nathan Fulwood
(@kidcamel) reported
@HSBC_UK Nope. Can't access banking online or on my phone as a result.