Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (23%)
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Website (11%)
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Transactions (6%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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David Savery Electrical Services
(@dseselectric) reported
@HSBC_UK When having to log in to the business banking portal often, as one does when administering the business, is it really necessary for a Chat Assistant to pop up over the displayed data asking if I need help every time? The answer is no. It's an unnecessary UI distraction.
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🤠
(@leonnaabo) reported
@HSBC_UK Sure, but just so you know you have the worst customer service even if I’m a Client Premier. Unacceptable.
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Stephen Naylor
(@stephennaylor) reported
Excellent service from @HSBC_UK as ever. Call in response to their message, wait 15 minutes, get passed to second person who apparently is wrong person then to third who cuts me off. How do the banks get away with such awful customer service?
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News Review UK -(NRUK) ☆☆☆☆☆☆☆☆☆☆☆☆☆
(@pcowles) reported
@HSBC_UK People are more concerned about you & other banks closing down local branches!
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Christina Hoghton
(@CMHoghton) reported
@Buffy77 @HSBC_UK @Google It's double annoying as the app is used as verification to login into online banking on a laptop so can't get into my accounts that way either. There must be a huge crossover of HSBC customers who have bought this new phone and are affected
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Andrew Robinson
(@AW_ARobinson) reported
@DavidButler34 @HSBC_UK I had same problem for our dahlia society with Virgin money . So I took the coins to my local 🍺 and swapped for notes with landlord as he gets charged for taking coins out of bank .🤔
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c h a r l o t t e
(@guiltyavocado) reported
@HSBC_UK yes. multiple times. same problem.
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Molly💙
(@MollyElleshax) reported
@O2 Spoke to costumer service you guys are a joke taking so much money from me and refuse me a refund thanks @HSBC_UK for sorting it out for me
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Marcelo Carlos
(@marcelocarlosbr) reported
@HSBC_UK Hi, the mobile app won't work with pixel 6. I can see this is affecting most (possibly all) pixel 6/6 pro users. Any ETA on the fix? Thanks
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spuds
(@LitterLessStore) reported
@HSBC_UK Yes - spoken on the phone with your “customer service“ four times. Gone into the branch and completed documents and identity check. We were told there was a waiting period. 😡😡