HSBC

Is HSBC down in Stoke-on-Trent, England?

No problems detected

If you are having issues, please submit a report below.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 02/05/2026 10:05

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • cmills30 CODonnell (@cmills30) reported

    @HSBC_UK is the banking app down? Getting the error code API_103 again

  • nilyazar Lilly (@nilyazar) reported

    @HSBC_UK down again…

  • LollSavill loll.savill@gmail.co (@LollSavill) reported

    @HSBC_UK app gone down again, this is getting ridiculous

  • JCarcavella Jennifer Carcavella (@JCarcavella) reported

    @HSBC_UK is there an issue with the HSBC banking app? I’m getting an error message when I try and log in. Also seems to be issues with First Direct. Can you please advise. Thank you.

  • MeBillyBobDog Billy Bob Dog 🐶🌈💖 (@MeBillyBobDog) reported

    @HSBC_UK Online banking is down again. I've transferred a large some of money in to my current account which I want to go in my saver account at 3%. I'll hold you responsible for loss of interest.

  • Samanth13845222 Samantha Farrell (@Samanth13845222) reported

    @flylotusfly @HSBC_UK Same error code as Friday night when accounts etc couldn’t be accessed! API_103!!! How safe is our money with HSBC UK at the moment? 😡

  • chloelongley Chloë 💙💛🏳️‍🌈 (@chloelongley) reported

    @HSBC_UK I can’t access my account via your app; getting error code api_103. I thought you resolved this over the weekend? I need to transfer money to my son for his birthday. Not happy.

  • richard44523574 richard bowles (@richard44523574) reported

    @HSBC_UK Is the banking app down again?

  • sophieejanee Sophie Jane (@sophieejanee) reported

    @JCarcavella @HSBC_UK I’m getting the same, looking at replies there’s a wider issue

  • Christo71737764 Christopher Fan (@Christo71737764) reported

    @TomazLisa @HSBC_UK Mines just done this. I’ve just been to a cash point and it’s not working, has yours been fixed from 2 days ago?