Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (56%)
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Website (17%)
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Login (13%)
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Transactions (13%)
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Transfer (1%)
Live Outage Map Near Stoke-on-Trent, England
The most recent HSBC outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Mobile App | |
| Stoke-on-Trent |
Transfer | |
| Stoke-on-Trent |
Login | |
| Stoke-on-Trent |
Mobile App | |
| Stoke-on-Trent |
Mobile App | |
| Newcastle under Lyme |
Mobile App |
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Heffron
(@JasonGHeffron) reported
@HSBC_UK having issues getting through to speak to literally anyone on the phone. Have been a month without online banking due to being told a telephone security number was on the way twice but has never turned up. Please could you assist?
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Catharine Williams
(@katiefunsta) reported
@HSBC_UK Your counter service is a joke! 2 clerks both dealing with Internet or phone banking! Businesses standing waiting to oay in money!
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💜 DAZ 💜
(@daz4126) reported
@HSBC_UK So, it's now been 7 working days and still no pack ... what does it take to get some service??
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William Robinson
(@geordierobbo) reported
@HSBC_UK we’ve been trying to open a business account for weeks now, we did all the online checks and were told we needed to wait 3 days…. And that was 2 weeks ago shocking service even for these difficult times
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Paul Harris
(@prharri) reported
@PlayersTrombone @HSBC_UK Just spoke to my daughter, she works at our local HSBC here in Weston, if you haven’t done so already she said if you go to your mums branch with ID including photo ID they should be able to sit down with her & resolve the issue of her locked account
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Kate Leaver
(@kateileaver) reported
Hi @HSBC_UK I wanted to let you know that I’ve shut down my account with you because I was appalled to find out how unethically you’ve been investing our money. Ashamed to admit I didn’t realise until recently. £87 billion on fossil fuels since 2015!!!! No, thank you, boooo 👎🏻
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deadball
(@deadball3) reported
@HSBC_UK can someone please arrange to contact me in relation to a charge back dispute I had raised with Viagogo? Tried unsuccessfully on telephone 7.5 hours on hold over two days, and called in to local branch where customer services rep couldn’t speak to anyone either !
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Robin Taylor
(@robftaylor) reported
@HSBC_UK Hi - is there a problem with internet banking - cant logon ??
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Jagdeep Singh
(@juggy4u) reported
@HSBC_IN @HSBC_UK My contact details are shared in your message box to identify me as a customer. Also cancel my Card and refund my 525 which i paid on 14th May for my last bill
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Jonathan Planner
(@JKPlanner) reported
@HSBC_UK How can you still only be opening 10-2pm? The whole country is struggling to get up and running again and we need banking to support us, everyone else works normal business hours time for you to do the same