Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (20%)
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Website (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Monique Parsons
(@momoqa) reported
Disappointed with @HSBC_UK. We moved our joint account to you 13/11. Switch date pushed back to 9/12. Still haven't received our telephone banking security numbers so we have no access to our account.
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Raghavendra Kulkarni
(@Ragukulk) reported
@HSBC_UK sorry to say, your app to deposit cheques is pretty bad...it seriously needs to be upgraded...moreover to make matters worse you seem to be closing branches everywhere...cant understand your customer service!
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Rupert Wood
(@RupW) reported
@HSBC_UK I couldn't block my card on the app, only option is 'Activate', so I guess you've already posted me a replacement (was about to expire). Eventually manged to block on website. But if I now report the card lost, will that count as old one lost or the new one? Thanks!
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Josephine Sillars
(@JosephineHere) reported
I am both physically at HSBC and on the phone with them. Been trying for an hour to set up a direct debit. Why is this so hard. No one in the branch can help and the phone keeps transferring me. Wtf @HSBC_UK @HSBC
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peter stanley
(@petestan55) reported
@HSBC_UK What are your Clitheroe branch Xmas opening hours please, can't find any details on the website.
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shakeitb77
(@Shakeitb77) reported
@JustStop_Oil @LloydsBank @HSBC_UK But what solutions do you have to solve problems that need to be dealt with in the cheapest and quickest way in relation to short term issues?
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Etak Airotciv
(@etaknipsa) reported
@Ms_D_Sci @HSBC_UK Try no water for three days ...not allowed to source own plumber without confirmation and being on hold for three hours ... Services are no longer a service....
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Justin Joy
(@Justin_M_Joy) reported
from
Chelmsford, England
@HSBC_UK Yes. The issue is resolved I was happy to update the same here. But you know what, same happened for the transaction on 5th December 2022. As per my understanding, based on previous experience the new one will not be resolved for another 1 month. @HSBC_UK worst experience
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BUBBAG
(@BUBBAG32430936) reported
@HSBC_UK ABUSE?? HSBC, it seems as if you have been abusing the rights for BITCHUTE to access their money. If true, looks like you need to do the right thing and allow them access!!
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Brick House
(@BrickHouseBread) reported
Slow clap for @HSBC_UK - my bank card gets swallowed by a cash machine last night. I call to cancel my card, they then cancel my wife’s card WITHOUT her consent. We now have no cards just before Christmas. Bravo you f**king idiots.