HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 03/10/2026 21:20

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • _robinisabel Robin Isabel (@_robinisabel) reported

    @HSBC_UK @TracyWard2 I also have the same issue, can you confirm when this will be resolved?

  • elliottchandler Elliott Chandler (@elliottchandler) reported

    @HSBC_UK I can't access mobile app or online! What's going on?

  • JFHT01 Jonathan (@JFHT01) reported

    @HSBC_UK I did have the issue, it was coming up service is temporarily unavailable. But it seems to have sorted itself out thankfully 👍

  • elliottchandler Elliott Chandler (@elliottchandler) reported

    @HSBC_UK I have tried six times now and cannot access my accounts.

  • PupDH PupDH (@PupDH) reported

    @HSBC_UK Internet/web banking still not working - 'Login failure' or just a spinning circle...

  • PupDH PupDH (@PupDH) reported

    @HSBC_UK Still not working or the service is overloaded...

  • Rubyynot Carolyn East Smyth💙 (@Rubyynot) reported

    @HSBC_UK I am still having an issue. I can now access the app but unable to make a new inter bank transfer

  • tapdripping Dripping Tap (@tapdripping) reported

    @HSBC_UK Still not working - about an hour now

  • DaRealJellyToon dinethplayz (@DaRealJellyToon) reported

    @HSBC_UK i can’t transfer money to anyone it says error

  • xJa3kkk Jâçk (@xJa3kkk) reported

    @Pjn20c @HSBC_UK Hey Paul, Just send us a picture of your debit card and we will get it back up and running for you! Activation services maybe down. Regards, HSBC Agent Jack