Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Website (23%)
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Login (14%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Stewart
(@IanStewartMedia) reported
@HSBC_UK Your systems are rediculously bad. Just needed to change to a new deal after a previous deal ends. Been trying for 3 months and I'm sick of it. Would also help if you hadn't mixed by data up with another customer's! I'm taking my business elewhere!!
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Lara King
(@laraking) reported
@HSBC_UK Why is it impossible to reset my online banking password and get back into my account without going to a branch? Have jumped through every hoop repeatedly and it fails at every turn. It's going to be quicker and easier to move banks than resolve this, apparently.
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Fiona Baker
(@Haffertee) reported
@HSBC_UK We have got through to someone new who hopefully is competent and does not shut down the chat as they cannot answer a basic question
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louise 🍃
(@louise_crossing) reported
@HSBC_UK Have also done that, I don’t want to message via the app as every one I have had a reply from hasn’t helped and disconnects after one message. This has happened about 4 times. I would like help from someone on here
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Tersia
(@TersiaPaulse) reported
@Reuters Can Noel Quinn @HSBC_UK please make sure they get the basics right before writing about making the UK globally competitive?? I can't get into my bank account and there's no-one to help. The new service completely locked me out of my account I've had for 15 years. Shocking service
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Lau
(@LauOLau) reported
@HSBC_UK When I log into the App - it says “you’ve been logged out” return to log in screen - log in again and back to the same screen. Any idea?
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Micheal Andrey
(@realcryptoloved) reported
@OAGMB91 @HSBC_UK I feel your plight I got help from binarysupport1 on IG when I had a similar issues you can contact him on IG for help too
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Edward Rowe
(@Kernow_King) reported
In November my @HSBC_UK online business banking key ran out of juice. Between the phone line, the internet and in branch, I still can’t access my business account online or the app. It is so painful. HSBC, sort me out will you, PLLLLEEEEEEEEEEEAAASE?!?!
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Christine Lee
(@Christi32437755) reported
@Kernow_King @HSBC_UK that's terrible 😕
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Mark Dixon
(@markdixon100) reported
@HSBC_UK My local branch is closing and the odd time that I must pay in a cheque at the post office I need a paying in slip. I can't order them online, I can't print one off and the only way to get one is to get in the queue for the chat line but, wait, the chat line is broken.