Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (26%)
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Login (10%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Love vs Hate
(@MickusMaddus) reported
@HSBC_UK @SEAresource My wife & I have 5 bank accounts & by far the worst is HSBC for getting help. Their help lines are terrible & even contradict what staff in the branches say. We have spent over 8 hours in the last two weeks WAITING on so-called 'help lines' to get no results. HSBC is shameful.
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Rubicel
(@Rubicel1978) reported
@HSBC_UK Absolutely pointless having a chat service when I ended up ringing a number to talk to someone who can help
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Marià
(@MandyKittens) reported
@HSBC_UK, are you having issues today ? I'm trying to pay for things, and I keep getting asked to reverify my details and still not going through ? Also, cannot see balance after bills or DD section ?
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Love vs Hate
(@MickusMaddus) reported
@HSBC_UK My wife & I have 5 bank accounts & by far the worst is HSBC for getting help. Their help lines are terrible & even contradict what staff in the branches say. We have spent over 8 hours in the last two weeks WAITING on so-called 'help lines' to get no results. HSBC is shameful.
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anchal badariya
(@anchal12oct) reported
@HSBC_UK Is this full 5 days or can it be earlier than this? I really need to login to my app but unable to.
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Rubicel
(@Rubicel1978) reported
@HSBC_UK chat service is taking up to 20 minutes to answer a query only apologising at the end of chat saying that they are limited to advice us. …. AVOID ..
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Royd Brayshay
(@RoydBrayshay) reported
@HSBC_UK need urgent help with our business bank account and yet again I can’t get any. I’ve been sat in a call queue for 50 minutes, the app chat just responds with a hopeless robot response and a callback is a hopeless one chance, if you miss it you’re screwed thing. Beware!
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Pyreneewanderer
(@pyreneewanderer) reported
@HSBC_UK Trying to sort an issue with my account is frudtrating due to Customer Service.
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Rachel Morris-McGee
(@kidmorris) reported
It appears the @HSBC_UK banking app isn't working properly again today. Can't see direct debits / manage my bills section. I was having issues yesterday as well.
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Craig Wilson
(@CraigPWilson) reported
@HSBC_UK Hi, I cannot access the Direct Debits/standing orders part of the app, and statements through the app are also not working. I note others mention issues making payments. Do you have a timeline for resolution of the issues with your app?