Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Cuthbert
(@cuthbert_emily) reported
@HSBC_UK hello, pls can you check when my stuff was sent to re-set my online access? I’ve been blocked (for no reason) for nearly two weeks now and I have bills to pay. Thank you.
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Ramsis Martinez
(@ramsis0997) reported
@Vlad_whogivesa @HSBC_UK They hardly respond to complaints like these because they have less staffs due to the pandemic so save yourself the stress and find a way to contact @smoov-cyber on Instagram he can help you with your account recovery.ou
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Miss TP
(@TpMiss) reported
@HSBC_UK how can I find my closest hsbc atm that I can pay cheques into as my local branch has been shut down
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Matt Jones
(@Mattyjay36) reported
from
Sale, England
@HSBC_UK I contacted you yesterday with a basic enquiry regarding travel insurance. Took me an hour to get through having been cut off twice. Chap I spoke to was supposed to e-mail latest aspect travel policy but hasn’t done. I cannot face trying to call again. Can you help?
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Mark Petty
(@BigMark_LF) reported
Why do @HSBC_UK make you feel like a criminal if you want to get more than £250 out in cash! Abhorrent customer service, wasting my time and causing enormous amounts of frustration and stress! Unacceptable @HSBC_UK #customerservice #poorcustomerservice #embarressing
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Chintan Patel
(@Chintan_LD) reported
@HSBC_UK No it's not the heavy queues, its a lie. I am being forwarded from one team to another. So far 8 guys came on call, asked details, and then forwarded me to another team. Is this a joke? I am trying to be a nice customer and report unidentified "Credit"and here I am, wasting time
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Victoria Burrow
(@VictoriaBurrow) reported
@HSBC_UK I would like to know how to complain about an inability to access my mortgage account? Your complaints form doesn't work, after writing an essay, and in order to give me access over the phone, you're asking me to provide details of the account that I CAN NOT ACCESS!!
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Miss TP
(@TpMiss) reported
@HSBC_UK I can’t get to a branch this the problem I’m looking to see if there’s a branch with an express banking machine that I can deposit a cheque out of banking hours
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Sophie Scott
(@SophieTScott) reported
@HSBC_UK really disappointing customer service. Charged twice for mortgage arrangement fee, husband been on phone for 40 mins. Still no action taken - are you complacent that I’ve been a customer for 25 years & do I need to take my business elsewhere?
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Chintan Patel
(@Chintan_LD) reported
@askclydesdale I am a customer of @HSBC_UK . I received GBP250 from Clydesdale Bank customer with sort code 824707. Customer Name is Muhammad Iqbal. Can you help me with the transaction reversal procedure? @HSBC_UK phone banking team is clueless on what to do.