Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Rogers
(@Dave__Rogers) reported
@HSBC_UK Hi - I keep getting letters from HSBC saying you’re unable to email me…when I log in to website to change and amend communication preferences it won’t let me and says there’s a problem / error page?
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tekphloyd
(@tekphloyd) reported
@HSBC_UK I’m sorry, but security isn’t a good excuse in this case. The team already knows that this will happen, and customers that appreciate technology will get annoyed, so why repeat the same mistake every year? I’ve also raised my concern about this issue on HSBC Customer Studio.
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anas
(@netflixnonchill) reported
@HSBC_UK my app is crashing and not opening after ios 16 beta update. please help with that
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Union Youth Theatre
(@UYT_Theatre) reported
@QuickBooksUK When will HSBC Kinetic be a supported platform on your site? I'm a current customer and I've recently opened a Kinetic account with @HSBC_UK I attempted to connect accounts to find out that it's currently unavailable.
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Steve Blakeborough
(@sblakeborough) reported
@HSBC_UK I am beyond frustrated. I am locked out of my business account and have been for days. Your chat service is a joke.. it doesn’t work
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Andy Weston
(@AbnerBrowne) reported
Dear @HSBC_UK, your app is still terrible for receiving notifications. Why am I still having problems when the app and my operating system are both up to date? And yes, my notifications *are*, and always have been, turned on.
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Huskeyfox
(@Huskeyfox1) reported
@HSBC_UK No thanks mate. Daylight robbery as per usual by the big boys. Rip off UK while the elite continue to coin it in after their bailout by the tax payer 10 odd years ago. Tell customer services and your bosses to go **** themselves for me. Regards
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Cheriee Chater
(@Chaterchez) reported
@HSBC_UK been trying to get onto the mobile app for two days with no joy. Two different accounts on separate phones are saying server issues. When will this be resolved please?
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🏹🌳🔴
(@GinaManninna) reported
@HSBC_UK trying to report fraud on my card. Tried live chat, Twitter message and I’ve twice been on hold for over an hour on the phone so far too with no one available to help. Disgraceful customer service.
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Janet Kerr
(@venicejan_29) reported
@HSBC_UK What is happening to your online banking system? The login process takes far too long and often results in timeouts. Plus I cannot see the transactions against my accounts at the moment.