HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 11/27/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • annahodgekiss Anna Hodgekiss (@annahodgekiss) reported

    @HSBC_UK I have not been able to log in to the app (and therefore also the website) for several days. I see this is a problem for many people. When is this problem going to be fixed? Is there anything I can do? I need to access my accounts urgently! Thanks

  • killixndxnnelly hannah (@killixndxnnelly) reported

    can @HSBC_UK get an app that actually works? there’s no way i can access my online banking because i keep getting thrown out of it before i can login

  • Laraloo1303 Larissa Reynolds (@Laraloo1303) reported

    @HSBC_UK @biclarap I’m having the same problem very frustrating.

  • lk_hotelmoscou Apollo Greed (@lk_hotelmoscou) reported

    @HSBC_UK I already filed and send back 2 times your update documents. Can you stop threatening me to restrict my account and just register what I already sent. I've lost enough time with this **** already.

  • RJP_LEARNS Rob Potts (@RJP_LEARNS) reported

    @HSBC_UK is there a problem with the iOS app? Mine keeps crashing. I’ve deleted and reinstalled but still experiencing the same problem. #help

  • MLASimeon Manon Simeon (@MLASimeon) reported

    Hey @HSBC_UK your app keep crashing even after installing all updates and reinstalling the app. Any solutions? Couldn’t find info on your website

  • FraserYSJ Fraser Mann (@FraserYSJ) reported

    @HSBC_UK Hello. Your app is malfunctioning on my IPad. I see on Twitter that this is a widespread problem. Any updates on when it will be fixed? Thanks.

  • lornabrown1987 ❤️️lorna❤️️ (@lornabrown1987) reported

    @HSBC_UK the mobile banking app is down again I don’t know if your aware? It seems to have been crashing a lot recently! X

  • PeterLingua Peter Hughes (@PeterLingua) reported

    @HSBC_UK Eventually yes but the service was not good enough today.

  • vee_bookish Vee_Bookish🍃 // rage filled cotton ball (@vee_bookish) reported

    @chads2478 @HSBC_UK @Channel4 You that threatened by a woman dancing? Or is there some other issue?