Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (19%)
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Website (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Isaac Timmins
(@ITtimmins) reported
What even is the point of being a @HSBC_UK customer anymore when all they reward you with is a culling of their branch network making it harder for you to talk to a human and assess your money. Yet another one of my frequented branches is set to close on the 25th.
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Ryan King
(@RyanKing2612) reported
@HSBC_UK Just cant get pass the screen when you put security code, messages all over twitter about the same problem
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Seb
(@SailorrSeb) reported
@HSBC_UK why has your support agent started ignoring my messages after being rude and ignoring the issues I am raising? Messages mid support request now going unread.
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Abba Vision
(@VisionAbba) reported
@HSBC_UK @HSBC opening accounts for my boys and shlepped all the way to the bank as I was texted to come with their ID....but no one told me they had to come with me!!! Wasted trip and disappointed kids!!!! Not a happy customer...
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You’veBeenKray’d
(@YouveBeenKrayd) reported
@HSBC_UK It’s in a BETA stage meaning it’s been tested. People have reported a problem with your app and you’ve done nothing to address the issues
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Ryan King
(@RyanKing2612) reported
@HSBC_UK still cant access hsbc website via browser shambles of a bank need to move my products over to someone else asap
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Sami Hassan
(@samihassan786) reported
Over 25 years with @HSBC_UK - first time awful experience - shambolic call waiting times, incompetent bank transfer team. No interdepartmental cohesion … pick the phone up and speak to one another! - #fedup #poorcustomerservice
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Steven Pritchard
(@StevenTwit) reported
@HSBC_UK my app keeps crashing when I try to make a payment. Is this a known issue on Android?
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FRANKIES GALLERY
(@frankiesgallery) reported
@HSBC_UK Received absolutely disguisting service today. I have had to call 6 times for the customer service agent to take 40 minutes to tell me they will have to refer me back to the branch. Outrageous! I will be changing banks.
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Humanity Great Reset
(@reset_humanity) reported
@HSBC_UK I was in middle of an order online for my mother who needs medicine as I thought it be easy. As we both disabled. We know the card readers are surveillance tools of data mining to sell people data. Hence the reason we never had one. Your BS Security block the order.