Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (61%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Edwards
(@howlingmadjim) reported
@HSBC_UK cant get through to anyone on live chat can anyone help me on here please
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Susan
(@crepesusan) reported
@chessterminated @BorisJohnson @HSBC_UK Why not the surveyors/valuers, after all they confirmed the properties were suitable securities. What about those without mortgages, should the lenders pay for them. This is 💯 down to the builders and planners
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emeles #mylifematters 🏴🇬🇧🇪🇺 👍
(@emelschwartz) reported
@HSBC_UK what a bloody shambles you operate now under the claim of covid It takes forever to get to speak to a human and now these people then claim they can't hear me so just cut off call.....three bloody attempts! This is unacceptable for any business now and appalling service
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SD Talent Management
(@sdtm_sd) reported
@HSBC_UK Im so fed up with your wait times and lack of help when someone does eventually pick up.Ive been on hold for a combined total of 51 minutes, transferred 3 times and been offered yet another number to call! How are all other banks managing and you're not!
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Gary King 💙💛
(@ThisIsGaryKing) reported
@HSBC_UK is there actually anybody in your call centre interested in good old fashioned customer service or do I need to take my business banking elsewhere? #notaskingforafriend
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Gary
(@garycarrigan) reported
@HSBC_UK my parents have spent three hours in queues this week in relation to a section75 claim. Nobody has answers the phone yet they had a survey today to ask them how they dealt with their query!! Please can you help sort a call back for them.
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Skyler
(@SkylerDevops) reported
Hello @HSBC_UK, when are you going to start taking appointments in England? I’ve reached out to your chat support, they say upgrade of accounts can be done by phone. I’ve tried calling your phone support, they say it’s only face to face.
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Rhi
(@cardiff_writer) reported
If you get a spam text report to 7726. Got that bit of info from @HSBC_UK website after another phishing text.
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Mark Frost
(@FrostMarkDesign) reported
@HSBC_UK Trying to book an appointment to sort out my mobile banking (which isn't working). Local branch is Barnet - try to get an appointment online for any date, and it says nothing is available (20 mile radius). What's going on?
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Kevin Akio
(@Kevin_7a) reported
@HSBC_UK I am in other country and I want a support. I need a contact whatsapp or Skype from HSBC UK