Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (18%)
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Website (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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🕷️🇪🇺 🇬🇧 Uitlander
(@Uitlander) reported
@HSBC_UK I think its important to highlight the problems your inept approach to security for elderly customers causes in public. Sunlight is the best disinfectant.
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Ms Riots
(@MsRiots) reported
@Kay16Rachael @HSBC_UK Hi @Kay16Rachael did your issue get resolved? We have had no help so far…
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Natasha Wright
(@toish100) reported
@HSBC_UK I am receiving "code TERR_30004" when setting up a new payee; can't get through to anyone via chat and telephone banking only works with a telephone security number which I dont have. please help.
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Peter Vinden
(@PVinden) reported
@NOWTV just to warn anyone who is thinking of streaming with NOW TV cancelling your subscription doesn’t mean that this company will cease to take money from your bank account. @HSBC_UK I will need your help to get my money back.
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Catherine Lux
(@luxlifeblog) reported
@HSBC_UK hello, I can't access my online banking to remove devices or add my new mobile as a device because I've reached my device limit, but no longer have access to any of my registered devices for various reasons. What do I do and how do I regain access?
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Erica Laine
(@LaineEleslaine) reported
@PennAllenwrites @HSBC_UK Oh thank you, I thought you could only DM through the bank app and as am not yet a customer or client or whatever….I’ll give it a try.
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Matthew 🏴
(@Matthew_Leyshon) reported
@HSBC_UK Keep getting told problems are getting escalated to find out the original complaint was reopened. I never got an answer to the original complaint so why close it. HSBC I'm beginning to see as a joke 😡
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Ty Hurner
(@tydhurner) reported
@HSBC_UK I have tried to make an appointment through all the suggested ways per your site, and cannot get ahold of anyone to set an in person appointment, can you please assist me?
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Marcel Knobil
(@MarcelKnobil) reported
@HSBC_UK 4TH DAY OF BROKEN HSBC. Horrendous Sad Broken Company
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Jonathan R
(@drjonathan77) reported
@NickFerrariLBC I banked with @HSBC_UK @HSBC from 1963 (when it was Midland), I'm leaving them! Awful, awful service online, and branches all closing. Wrote to CEO, nothing changed. Now I know why - they are busy deciding about Trans staff operations instead.