HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 11/30/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • CromeXTW Alex (@CromeXTW) reported

    @HSBC_UK WTF????HSBC Why can't I speak with an agent??

  • JolyonWhats WhatsJolyonKilled? (@JolyonWhats) reported

    @emilyhewertson I’ve had loads of these recently, even though I stopped banking with @HSBC_UK 3 years ago, because they’re ****.

  • BlackieRosheen Rosheen Blackie Kriegler (@BlackieRosheen) reported

    @HSBC_UK Rather help@your clients than do something so@superficial

  • iisaacraven isaac (@iisaacraven) reported

    @HSBC_UK absurd!!! I'm on hold since 9:30 this morning!!! Can someone help???

  • SAHEERHACKERS TERMUXHACKER (@SAHEERHACKERS) reported

    @FoodieClaire @HSBC_UK I can help you fix your credit card kindly send me a direct message request

  • sullybuttt Sully (@sullybuttt) reported

    @HSBC_UK 1 hour waiting Time to answer the phone and still waiting. will happily change my bank over this, if telephone support is so problematic with you. Literally the bare minimum is having enough support staff working on the phones.

  • TianBobsin Tian Bobsin (@TianBobsin) reported

    @romford_stu @HSBC_UK Forward it to 7726. It’s a scam reporting service

  • julie_lwood julie (@julie_lwood) reported

    @HSBC_UK I am not a HSBC’s customer just thought your fraud team should be aware

  • Torboro Tori (@Torboro) reported

    @stimmo64 @HSBC_UK @HSBC It’s very convincing except I’ve never had an hsbc account. I’m thinking if I cash the cheque whoever it has can trace my account? or if I call with my bank details they’ll also have access to it

  • Longboysc Steve C (@Longboysc) reported

    @HSBC_UK hi HSBC, your app notifications for money in and out appear to not be working? (Neither mine or my wife’s account). Is there an issue?