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HSBC

HSBC status: access issues and outage reports

No problems detected

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Stoke-on-Trent, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • thenicksheehan
    Nicholas Sheehan (@thenicksheehan) reported

    @HSBC_UK I am trying to open a business bank account. Your systems are so impenetrable that it is impossible to get anything done. Quite possibly the worst experience I've ever had with banking.

  • 23mmartins
    Marlon Martins (@23mmartins) reported

    @HSBC_UK can you help me with paypal refund, its taking a while to appear on my HSBC account

  • Jack_McClure
    Jack (@Jack_McClure) reported

    @HSBC_UK Your support team are absolutely appalling. They are literally refusing to help me with issues which fall directly under the UK's Direct Debit Guarantee

  • cspbordarhouse
    Catherine Scott Paul (@cspbordarhouse) reported

    @HSBC_UK we cannot access mobile accounts or desktop for our business accounts do you have a problem? Wrote a private message 2 hours ago but still no response!

  • 987Anders
    Ruth Anders (@987Anders) reported

    @HSBC_UK please contact me re : poor customer service. Advisors having to " follow the script ", unable to speak on behalf of my 91 year old parent, no knowledge about how the only remaining local branch operates. A frustrating 40 minute call.

  • velpyre
    ๐šŸ๐šŽ๐š•๐š™๐šข๐š›๐šŽ (@velpyre) reported

    @HSBC_UK your app sucks. "your access to the app has been suspended on this device until you've taken action to restore it" and its telling me to delete the whole android system. yeah im just gonna switch banks see ya

  • aici_interiors
    AI Enthusiast (@aici_interiors) reported

    @HSBC_UK is there ANY uk call centre with English- speaking people AND with ability to actually solve an issue? I called 4 times this mont and your Indian call centre has NOT Been trained on proper support! You've gone so downhill with your cost-cutting measures!!

  • fundcruncher
    White Apathy (@fundcruncher) reported

    @HSBC_UK I'm not having issues accessing the app. Why don't you read what I've typed.

  • vickic1984
    victoria clark (@vickic1984) reported

    @HSBC_UK disgusting service. I made you aware my father had passed away 6 weeks ago and took a copy of his death certificate to the branch. My Mum has had 6 phone calls in two weeks from HSBC asking to speak to my dad. What is your vulnerable customer policy?

  • niks_nke
    Ritesh Mishra๐Ÿ‡ฎ๐Ÿ‡ณ (@niks_nke) reported

    Worst experience with HSBC Bank. @HSBC_IN @HSBC @HSBC_UK Extremely unprofessional handling of customer concerns. Instead of resolving the issue, the team seems to be relying on delaying tactics and providing no meaningful response. Very disappointing. #HSBC #CustomerService