Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (63%)
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Website (17%)
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Login (13%)
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Withdrawals (4%)
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Transfer (4%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@mattokent) reported
@HSBC_UK Probs should fix that, kinda defeats the whole point of being a bank.
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Anupam Mishra
(@anupam3m) reported
@HSBC_UK my account is not for review and I am unable to use it. Pathetic part is your customer service doesn’t even know the reason and timeline for it to be fixed. What kind of customer service is this.?
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Sarah Waddington CBE 💙
(@Mrs_Wadds) reported
Hi @HSBC_UK team please can you help? Is the online Business UK app out of service at the moment as I can't seem to get to the log in page? It's not loading. Thanks.
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jonie1303 #NHSLove💙 #corbynwasright #gtto
(@jonie1303) reported
@HSBC_UK why do you keep sending me letters when I haven't held an account with HSBC for over 8 years? Why do you still have my details stored? An old login password still works? Why doesn't anyone answer the phone ?
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NoOrdinaryCat
(@NoOrdinaryCat1) reported
@ahistoryinart @HSBC_UK Ignore the "we can fix your account" spammers in this thread. Set up 2 factor authentification for your PayPal account - (assume you haven't already)
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Chris D
(@antfandotcom) reported
@HSBC_UK Trying to send money from app and just getting 503 error. Clearly still problems!
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gill pea
(@gillpea) reported
@HSBC_UK I've opened your updated app & it wants me to register. It wants a phone security number to verify my ID. I avoid phones & have always used the app & website, so I have no idea what this is. I can't even log into the website as the app is my secure key. How do I get in?!
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Nigel Bennett
(@top1percentile) reported
Hello @HSBC_UK In one of your branches, I’ve just been told that it will take up to 4 working days to set up a new payee & make a transfer, if done in the branch. When I asked why & pointed out that it would be immediate if done online, the response was a shrug. Is this correct?
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Anouk Charbonnier 🇪🇺🇫🇷
(@ADPCharb) reported
@HSBC_UK I’ve been more than 2 hours on the phone with the HSBC customer service this morning trying to understand why I could not pay and I was told it’s not our fault , it’s the merchant’s or apple’s pay faults !!! Deplorable and pitiful
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Anouk Charbonnier 🇪🇺🇫🇷
(@ADPCharb) reported
@HSBC_UK I’ve been more 2 hours on the phone with the customer this morning trying to understand why I could not pay and I was told it’s not our fault , it’s the merchant’s or apple’s pay faults !!! Deplorable and pitiful