Is HSBC down in Stoke-on-Trent, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (58%)
-
Website (21%)
-
Login (15%)
-
Withdrawals (3%)
-
Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Tom Beer
(@Killertom63) reported
So @HSBC_UK have locked my account, because some mail to me got sent back to them. My address is my current address and I never leave the house (Lockdown remember). And they wont reactivate it till tomorrow. Why don't they have a 24hour service for unlocking accounts?
-
Mark Broadway
(@6Eight) reported
@HSBC_UK my mobile banking app isn't working. Are you aware of any faults?
-
Shifon Miah
(@ShifonMiah) reported
@HSBC_UK i would like help with a chaps payment been on the phone and cs could not help and than cut me off after 50mins on call
-
Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
Oh joy — new business debit card so have to go through the @HSBC_UK bullshit again of not being able to add it to Apple Pay despite the last business debit card being added without a problem. Waiting for the “Business cards don’t work with Apple Pay” response.
-
BARRY TOWNSEND
(@BARRYTOWNSEND5) reported
@HSBC_UK this is the 2nd day I have been trying to reach customer services by phone. 2 hours and still the same message, "your call is important to us" you are holding up a payment, what's going on
-
purd9470
(@vivpurd) reported
@HSBC_UK @FunBags28481740 I’ve been trying since February to open an account and not getting anywhere! @HSBC_UK your service is appalling!
-
𝐑𝐀𝐂𝐇𝐄𝐋
(@rachelktobin) reported
@HSBC_UK No, I put the phone down after an hour. And your app isn’t working
-
Andrew Elliott
(@Andrew_RElliott) reported
@HSBC_UK To continue, paying £3 per minute to call you defeats the object of chosing an account with a superior interest rate. Please come up with a solution to get me into my account so that I can access my savings. Every other bank that I use offers an alternative. Thank you
-
Gilberta
(@Gilbert11435529) reported
.@HSBC_UK you locked me out of my account months ago and still refuse to give me access to my own money that I need to buy a house! Your only solution is to go to Reading, UK to show my ID when borders are closed. The phone number you gave me didn’t help. Please find a solution
-
Craig Ball
(@bally1974) reported
@HSBC_UK Who do I need to speak to regarding a block placed on my debit card for contactless payment? Been hanging on the phone for over an hour and the problem still is not sorted.. Regards..