Is HSBC down in Stoke-on-Trent, England?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

1. 

   Mobile App (60%)

2. 

   Login (18%)

3. 

   Website (16%)

4. 

   Transactions (4%)

5. 

   Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• Scott Dixon (@scott_expert) reported a minute ago

  @mouthwaite @HSBC_UK Try working for them. Abysmal - I lasted barely 1 year before resigning. Dreadful to deal with on all levels.

• Chrissy (@Chrissy60023974) reported 3 minutes ago

  @mouthwaite @HSBC_UK For God's sake don't change to @firstdirect, I made that mistake, they were terrible at pretty much everything

• Carl Royle (@MagicByCarl) reported 5 minutes ago

  @HSBC_UK apparently my call is important to you but I have been on hold for over one hour Chat can't help and I am locked out of Internet banking I have no words I am trying to pay you some money ahhhhhh

• 🐝Buzz🐝 (@amcey3) reported 7 minutes ago

  @mouthwaite @HSBC_UK I had a frustrating call to @HSBC_UK because it's not in the UK!!! Could not understand the woman at foreign call centre and she couldn't understand what I needed. NOBODY WANTS TO HELP YOU ANYMORE!!! 'sort it yourself online'😡

• A Masters (@a_maskters) reported 7 minutes ago

  @HSBC_UK having a nightmare trying to open a credit card with you. Your online chat not being much help either - saying they'll come back to me and then not. Someone else telling me to click on something in my docs in online banking that's not there

• WelliXL (@WelliXL) reported 8 minutes ago

  @HSBC_UK this extra online "security" means your card can be declined even if there isn't a problem is utter nonsense. it's you trying to control where people can buy from, just like digital currency. i'll be looking for a new bank

• June Jonigk (@whiphaven) reported 13 minutes ago

  @mouthwaite @HSBC_UK We are still with them after over 40 years, but we really don’t know why, other than I know account nos after so long. They let us down over a section 75 claim that really should have been sorted. They do say never be loyal to your bank, and I think it’s probably right

• Candice (@Candice25989107) reported 15 minutes ago

  @HSBC_UK it gets worse the person who is supposedly dealing with my complaint is going on holiday. WHAT. Are they even a business, no action or reply from anyone? Is there anyone in charge? Is there anybody who can help me?

• John Langley (@johnlan78264941) reported 16 minutes ago

  @mouthwaite @HSBC_UK I know ow whst you mean it'd on line or nothing with them now. Cant even go to my branch on a weekend after working all work as now closed weekends

• Sacha (@Sacha61307544) reported 16 minutes ago

  @mouthwaite @HSBC_UK I'm on the edge of doing the same....I've been with them for years but customer service is now non existent ....