HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 01/26/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • brainyhgs gudiya khandelwal (@brainyhgs) reported

    @KatieOfficialUK @HSBC_UK It's really sad You should reach out to realrecovery01 on Instagram, had same issues but got it fixed by them perfectly. I'll advice you to get in touch with them.

  • cyc1one1000 Steve Hunt (@cyc1one1000) reported

    @HSBC_UK @CatchTheseWords Can't you raise a defect to your dev team in Leeds that they've missed a field with regards to accessibility for some customers without specific customer details?

  • mrlacey Matt Lacey (@mrlacey) reported

    @HSBC_UK This is with a Moto G6 - It was working with this device previously (~1 month ago)

  • urbanbluebus Urban Blue (@urbanbluebus) reported

    @HSBC_UK is your business internet banking online service down? I can’t even get the log on page to load.

  • BhaganiBieg Bieg Bhagani (@BhaganiBieg) reported

    @HSBC_UK So my car breaks down, have cover through HSBC with RAC and service is SHOCKING. Have kids in car and car is unsafe on the road, told 3-4 hrs MAX. 6hours later I get asked if tomorrow is ok? WHAT A JOKE!! So furious and lack of care! Want an Answer! 🤬😡🤬😡

  • RadloffM54 markandbrig Radloff (@RadloffM54) reported

    @HSBC_UK there seems to be an issue with the android version of HSBC Business Banking App. It can't be updated, and now that I have deleted it I cannot redownload it.

  • DbrayArchi Darren Bray - Founder Studio B.a.d Architects. (@DbrayArchi) reported

    Hi @HSBC_UK why is almost impossible to arrange a mortgage appointment as an existing customer been trying to arrange an appointment for some time in the next month for past 2 weeks!?

  • IanJamesSeale Ian James Seale (Pureblood) (@IanJamesSeale) reported

    @HSBC_UK Good morning #HSBC Tomorrow will be the 2-week anniversary of a fluffed #MobileBanking app change that has caused me to have no #InternetBanking AT ALL since 29th March Due to lack of attention and communication, I raised a complaint Loss of service for 2 weeks! 😡

  • georgiarockley Georgia (@georgiarockley) reported

    @HSBC_UK @urbanbluebus Same problem here, been trying to login since around 7:30am, just a blank screen

  • hardcorePTlady J Cole (@hardcorePTlady) reported

    @HSBC_UK You've already got history with my Uncle's monies not being in HSBC UK or HSBC Philippines for 4 months last year. YOU shut down the complaint with a measly £100 comp and didn't resolve the other issues in the complaint. Why is there an ongoing £500 missing?