Is HSBC down in Stoke-on-Trent, England?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

1. 

   Mobile App (61%)

2. 

   Website (16%)

3. 

   Login (16%)

4. 

   Transactions (5%)

5. 

   Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• Feej (@fenifipie) reported 10 minutes ago

  @HSBC_UK is the app broken? I turned the notifications on, didn't like it. Turn it off 15 times now and they still keep coming! Any ideas?

• david bernard roger (@fieryangel2) reported 11 minutes ago

  @HSBC_UK How. About Islamophobia and your support for Israeli ethnic cleansing of Palestinians?

• NickiBr (@NickiBr20948117) reported 13 minutes ago

  @HSBC_UK Working from home in India one presumes as they had never heard of Martin Lewis it's sorted but appalling customer service.

• Lynsey Kelly (@LynseyKelly4) reported 15 minutes ago

  @HSBC_UK not even a customer yet and appalling service! Apparently nobody in the whole of HSBC is able to advise on how big your application backlog is. If you’re this difficult to do business with before I’m even with you, I really don’t know what to think!

• Mark Purvis (@purmj) reported 16 minutes ago

  I want to thank @HSBC_UK bereavement support for the efficient way you have managed my late stepfather’s account, verified my identity and arranged for the account to remain open for receipt of money.

• Jenna (@Jenna21633662) reported 18 minutes ago

  @HSBC_UK been a customer under a week. Worst banking experience I’ve had. Not possible for me to get to a branch so I can’t use my card/activate it. Due to a fraud block being put on it already!! Never again #dontevenbother @HSBC @MartinSLewis #martinlewis

• simon wwfc checketts (@simonchecketts1) reported 18 minutes ago

  @HSBC_UK locked out of online banking and can't get reset and no customer service available

• Sara Fakhro (@sfakhro) reported 19 minutes ago

  @HSBC_UK online & phone customer service reps are really helpful. In-branch - appalling. Slow. Unhelpful. And, today, plain rude.

• Jenna (@Jenna21633662) reported 20 minutes ago

  DO NOT BANK WITH @HSBC_UK worst experience I’ve had with a bank ever and I’ve only been a customer 10 days. @HSBC

• Stu Pickett (@StuPickett) reported 21 minutes ago

  Hi @HSBC_UK, the mobile banking app on my phone has stopped working. I cleared cache & data, uninstalled, restarted phone and reinstalled, re-activated it on my device, but when I log in it gets to the welcome screen then goes straight back to log in before I can do anything...