HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 12/13/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Quriosity7 Quriosity_🇬🇧 (@Quriosity7) reported

    HSBC online banking seems to be down. Anyone else experiencing same issue? @HSBC_UK

  • SiWall68 Si (@SiWall68) reported

    @barnesy_uk @HSBC_UK @mummyto33 Same here. App keeps saying ‘system error’. Sort it out!!

  • clairet18 Wow! Signal Comms (@clairet18) reported

    @vicky141272 @chedzovo @HSBC_UK Same here, not quite sure why they keep replying to say there isn't a problem, when the number of tweets they are getting clearly shows there is an issue!

  • Abigail_Jones97 Abigail Jones 🌟 (@Abigail_Jones97) reported

    @HSBC_UK is there an issue with mobile banking? Tried 3 times to transfer money into my savings account and its telling me there's a system issue

  • HelenRodway Helen Rodway (@HelenRodway) reported

    @HSBC_UK Hi - I’m also having issues trying to make payments via the Business Banking app. Have closed everything down and restarted and still not working

  • humblelibby libbyyyy🤷🏼‍♀️ (@humblelibby) reported

    @HSBC_UK Cannot send money from my personal account to my savings account. Is there an issue with the app?

  • weebloodyron Ronnie (@weebloodyron) reported

    @HSBC_UK Your app isn't working, just getting an error message when I try to log on

  • thefodfather155 John Franklin (@thefodfather155) reported

    @Dr_Alan_Harper @HSBC_UK I have the same problem @HSBC_UK, perhaps it's a wider system issue.

  • MMOYeti MMOYeti (@MMOYeti) reported

    @bethaniekebby @HSBC_UK @zumbruk Same. Card declined then worked, app not working.

  • EltigreDidi didi eltigre (@EltigreDidi) reported

    @HSBC_UK cannot login to business internet banking