Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Hedley 💙
(@Shelle02) reported
@sazcass @HSBC_UK @firstdirect and a staff member then rang First Direct to go through the security with me there. Was a real pain but everything I have done since has been conducted via chat and messages with no issues whatsoever 👍
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JayNI
(@JayNI944) reported
@HSBC_UK you ******* **** bank. Closing my bank account for, you don't listen or do your job correctly. Now I'm losing out on being paid and are going to be back logged on paying my bills. ******* **** bank, giving no notice or information about what happened with my account
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Peter Wilson
(@PeteSQ) reported
@HSBC_UK After the recent update to your mobile banking app it now just crashes. Unable to do online banking. Please fix ASAP. Samsung S20.
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Edd Williams
(@shadyejw) reported
@HSBC_UK is your mobile app down? Its turned off my security settings and now wont allow me to log in. Done the usual stuff but im concerned that it turned off my biometrics and wouldnt allow me to turn back on before it stopped loading
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Tristan Palmer
(@tristan__palmer) reported
@RyanDC @HSBC_UK Interesting - Have personal accounts with Starling and Revolut but not super keen on the idea for biz... Lack of phone line etc is a big concern in case of any issues which feel more likely with biz acc than personal I guess?
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Patrick O'Gorman
(@itspog) reported
@HSBC_UK No you need to put clear guidance in the public domain to help all your customers, maybe that way you will reduce pressure on your call centres and chat services and reduce the disgraceful wait times your customers currently face.
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Rizwan Malik
(@rijan44) reported
@HSBC_UK when do you plan on fixing your Mobile personal and business apps? They have been crashing for the last 2 days cutting off access to accounts
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Keith Jones
(@Kjones1892) reported
@HSBC_UK the online help guides have just asked me to write to you to re-set my mobile banking password ? Really ? What is this 1998 ?
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Rebecca Bothwick
(@RebeccaBothwick) reported
@HSBC_UK Fantastic service at Broad Street Worcester branch this morning after my daughter managed to lock herself out of her online banking. The staff in branch took the time to get her back online very quickly.
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Julian Victoria
(@Julianvictoria0) reported
Now they are telling they are going to close the branch soon so if they don’t pick before 5pm I have to come back tomorrow ?!?@HSBC @HSBC_UK ????? WTF!??