Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (13%)
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Login (13%)
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Withdrawals (4%)
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Transfer (4%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Louisa Brown 🏳️🌈
(@Loubyduck) reported
@HSBC_UK Have you problems with sending OTP via text at the moment 2 days trying to verify my new card on google pay for contactless no texts received..and yes I am receiving other texts so not a signal issue.
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DangerPlayz
(@DangerPlayz2) reported
@jamie_canning @HSBC_UK @HSBC_UK app for IOS has an update now my HSBCUK bank is now working thanks
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Diego Russo
(@diegor) reported
@HSBC_UK I already have a formal complaint already open, so it won’t help. I’ve just see you have update the app (2.39.4) which fixes the iOS 15 access. I hope you haven’t broken any other compatibility and you can keep in this way. Thanks
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Leigh
(@LeighHo06058915) reported
@eddieclarke96 @HSBC_UK Guys there has been an update on the HSBC app can someone let me know if it’s fixed the issue with iOS 15 as I don’t want to revert back again to iOS 14 if it’s not working! I’ve run it on a tester unit on iOS 15 but not all the way to bank login
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Josh
(@NecesaryIlusion) reported
@originalblez @HSBC_UK Same. HSBC App keeps crashing for me on iOS 15.0 and I can’t go online because their website asks me to open the app to get a secure key! Hurry up HSBC!
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Lord David Harrison
(@David37127723) reported
@HSBC_UK As I thought, HSBC totally unfriendly and not customer reliable. Hate the tough questions. People sick to death of being forced to use online banking and not being able to talk to humans. Great if banks were open Saturday, but not.
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Nelly💙
(@thebaines) reported
@HSBC_UK She managed to reset a key she needed to login after talking to someone at 8.30 last night. The issue was the app/online was sending her in a loop to reset her key and redirecting her back to where she started. She uses android and app up-to-date - just hope it improves next time
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Suzy
(@SDemporium) reported
Wait 17 minutes for @HSBC_UK to answer the dam phone and I get hung up on after explaining the problem. Thanks for that 😤
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Matthew Rimmer
(@MatthewRimmer) reported
Trying @HSBC_UK's online banking chat support. Already been timed out once because the agent took so long to reply. And the agent's first language appears not to be English which makes communication harder. It's been 30 minutes so far.
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Bradley Smith
(@BRAD2THEMOON) reported
@thisisgambling1 @StarlingBank @HSBC_UK Read my post. Starling aren’t the problem! HSBC are. Get a better hobby, loser