HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 02/25/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • SLKFitnessmax Weights & Cakes (@SLKFitnessmax) reported

    @HSBC_UK banking app is down again...twice in 2 days...what is going on?

  • andkath1 andkath (@andkath1) reported

    @HSBC_UK Getting a error code “API_103 on my banking app

  • dpbamford Daniel Bamford (@dpbamford) reported

    @HSBC_UK issues logging in to banking app and website. Please fix

  • kimberleylarry kimberley larry (@kimberleylarry) reported

    @HSBC_UK your app is down again I keep getting error code and not showing my accounts

  • chloelongley Chloë 💙💛🏳️‍🌈 (@chloelongley) reported

    @HSBC_UK I can’t access my account via your app; getting error code api_103. I thought you resolved this over the weekend? I need to transfer money to my son for his birthday. Not happy.

  • Samanth13845222 Samantha Farrell (@Samanth13845222) reported

    @flylotusfly @HSBC_UK Same error code as Friday night when accounts etc couldn’t be accessed! API_103!!! How safe is our money with HSBC UK at the moment? 😡

  • bethgribbo Beth Gribbin (@bethgribbo) reported

    @HSBC_UK why is your app not working? Any updates?

  • nilyazar Lilly (@nilyazar) reported

    @HSBC_UK down again…

  • JCarcavella Jennifer Carcavella (@JCarcavella) reported

    @HSBC_UK is there an issue with the HSBC banking app? I’m getting an error message when I try and log in. Also seems to be issues with First Direct. Can you please advise. Thank you.

  • LollSavill loll.savill@gmail.co (@LollSavill) reported

    @HSBC_UK app gone down again, this is getting ridiculous