Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (20%)
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Login (15%)
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Transfer (5%)
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Transactions (3%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Megatron
(@suivatco) reported
@HSBC_UK what's up with not being able to setup a monthly payment to my landlord? i got a message that says " Error Sorry, the payee details are incorrect. Please check the details and try again. Ref H2U". used to be fine
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Rick Harris
(@LongWordMonthly) reported
Every time I have need to contact @HSBC_UK I'm reminded what a backward and customer-unfriendly organisation it is. Their IVR system + endless holds/delays in getting simple transactions completed is a truly worst-class #customerexperience.
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LDA_6502
(@LDA_6502) reported
@HSBC_UK @JimBrowning11 "we are always here to help"!?!? Jim Browning doesn't need any help. He is going out of his way to help you, dumbass.
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Harry
(@Harry15693044) reported
@JimBrowning11 @Visa @HSBC_UK Hey Jim, working in fraud here for a bank in the UK (not HSBC), almost all staff are trained to speak to customers only really, I'd say majority of my colleagues would react the same, overall flaw of how we are trained, your best bet is to ask to speak to a supervisor/manager 1/2
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ripgx
(@ripgx) reported
@HSBC_UK @HSBC continued Why is HSBC not able to release this charge? Is this normal ? We have been to the branch, sent emails but are being sent around in circles. 17 years of good service being ruined by this experience
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MJK
(@YourMJK) reported
@HSBC_UK @JimBrowning11 Aaand another text block taken from a script. I guess it's company policy and they aren't allowed to respond with anything else.
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malique
(@1EA1kXEg3KiRS7x) reported
@JimBrowning11 @Visa @HSBC_UK Mr browning , the problem with hsbc ppl is been outsource out to different location, and been trained that like robot , no matter how much your concern or trying to help, they just follow script only
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Skyroc-1
(@SkyrocOne) reported
@JimBrowning11 @Visa @HSBC_UK HSBC customer is the shittest..they got such a rude attitude also, some indian guy gave me the vibe like " I cant be bothered..just F off!" Even the chat service is terrible
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Robert Kustos
(@RobertKustos) reported
@JimBrowning11 @HSBC_UK I had some issues with this bank some years ago. I lost my house through their incompetence. I don't bank with these scammers anymore.
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alioni ravioli
(@alioniravioli) reported
@HSBC_UK ... Who then also doesn't seem to be able to help. She is currently in tears because she seems to be getting absolutely nowhere and no one has been of any help at all.