HSBC outage reports in Stoke-on-Trent, England

Problems in the last 24 hours in Stoke-on-Trent, England

HSBC signals over the past 24 hours, with local activity from Stoke-on-Trent, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marlon Martins (@23mmartins) reported 6 minutes ago

  @HSBC_UK can you help me with paypal refund, its taking a while to appear on my HSBC account

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  Kyle (@kyle213187) reported 6 minutes ago

  @HSBC_UK Hello! I’ve woken up to over 25 emails saying your HSBC card has been registered for Apple Pay. This wasn’t me…. Is it a glitch or something or is someone actually trying to use my account

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  Mark (@MorganMF9867) reported 10 minutes ago

  @HSBC_UK @thandiwntsgmail Interestingly,you blocked my telephone banking access on 30th March. You didn't notify me, I found out on the 17th April. Asked on the call to reset it,told it wasn't possible over the phone. That was a barefaced lie. Been told by your complaints team that it is possible. Lies!!

• 
  Zezuru King (@charlieplaya) reported 11 minutes ago

  @HSBC_UK This is one of the worst banks I have dealt with, no customer care at all, avoid opening an account with them especially Business account

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  Ritesh Mishra🇮🇳 (@niks_nke) reported 16 minutes ago

  Worst experience with HSBC Bank. @HSBC_IN @HSBC @HSBC_UK Extremely unprofessional handling of customer concerns. Instead of resolving the issue, the team seems to be relying on delaying tactics and providing no meaningful response. Very disappointing. #HSBC #CustomerService

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  Dan (@dmk_dann) reported 18 minutes ago

  @financialombuds @HSBC_UK have held my funds two months now claiming my account is under review i cannot access my salary yet i provided all details required kindly assist

• 
  T Bolts (@Marathon_Tardis) reported 25 minutes ago

  @HSBC_UK been with you 2 days. Most infuriating customer service contact systems ever.

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  Nivesh Verma (@neekeshverma) reported 25 minutes ago

  @HSBC_UK @financialombuds Please help here. Stuck in this situation with no update and financial hardships

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  Alasdair MacMillan (@alymacmillan) reported 27 minutes ago

  @HSBC_UK hi, how do I log in to hsbc when I’ve lost my phone and have no access to the number or app?

• 
  Spencer Carter (@SpencerCar72184) reported 28 minutes ago

  I was the receiver of the most unhelpful customer service by @HSBC_UK today. Seems helping a customer try and get a new card (which has been lost) is not a priority! That’ll be me switching then!