HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 02/26/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • lilmisshoudini Paula 💋 (@lilmisshoudini) reported

    @HSBC_UK any update on iOS 15 app fix?

  • lilmisshoudini Paula 💋 (@lilmisshoudini) reported

    @HSBC_UK @eddieclarke96 Is the fix for iOS 15?

  • lovedreadinthis Lovedreadingthis (@lovedreadinthis) reported

    Rubbish service from @HSBC_UK trying to open a bank account for my son. Called number on letter - no security number so not possible to speak to anyone. Very disappointing as we made a trip into branch. How difficult is it to open a bank account for a 13 old? Very it seems.

  • Revdavidgray Not a normal vicar 💙 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBNHS (@Revdavidgray) reported

    It isn't very often I need to go into a branch. Only to pay a cheque in usually. I know @HSBC_UK have taken away the counter service at Chippenham where I usually go (4)

  • Skeezyy_YT Skeezyy (@Skeezyy_YT) reported

    @HSBC_UK fix your ****** app

  • lilmisshoudini Paula 💋 (@lilmisshoudini) reported

    @heedass @HSBC_UK Problem with that it’s that it takes seven days to get it

  • heedass Paul Humphreys (@heedass) reported

    @HSBC_UK I am locked out of my internet banking, and need to access my digital secure key to unlock it, but obviously my app is also locking me out. How do I get back into my account?

  • MM55_X أبو فيصل🦅 💚 (@MM55_X) reported

    @HSBC_UK Hi,I would like to ask you if there is any problem with the HSBC mobile banking app because I try to move money from my account to another account it’s also HSBC account but I couldn’t move money don’t know why! can you tell me what’s the problem! !??

  • TheRealWizlon Stu (@TheRealWizlon) reported

    @HSBC_UK - we have recently got married and my wife needs to change her name. Your website say to do this in branch, but you have recently closed our local branch. What are the alternative options (online, post) please?

  • RebeccxBlxck Rebecca (@RebeccxBlxck) reported

    We’re trying to book our honeymoon and @HSBC_UK keep blocking the payment, so we phone them and they say okay we’ve unblocked it, and they it block again when we try to pay 5 minutes later 🙃 GIRL, if we lose this room because we’ve had to wait until tomorrow morninggggg