HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 03/01/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ljDA6VUcu1d06p9 تركي عبدالله (@ljDA6VUcu1d06p9) reported

    @HSBC_UK Please help me. The SABB bank in the Kingdom of Saudi Arabia has withheld my salary, which is deposited in my bank account, due to the mistake of one of the employees and refuses to release him for unconvincing reasons.

  • NigelKCharles Nigel (@NigelKCharles) reported

    @HSBC_UK What is going on with you and customer service? Passed around the switchboard and put on hold until the line drops. Poor excuse for service and certainly not a patch on FD. Tell me why I bother with you and please tell me the quickest way to a response

  • Akasost Sink or Swim (@Akasost) reported

    **** sake @cz_binance @binance @HSBC_UK has now just banned you as well. The last UK bank account I had that works with you. Get your **** together. How are we back to the having to buy 1 asset from 1 exchange to send to another to buy another asset. Going backwards. $btc $eth

  • ljDA6VUcu1d06p9 تركي عبدالله (@ljDA6VUcu1d06p9) reported

    @HSBC_UK Wow, I wasn't expecting your response so I'm dumbfounded. My name is: Turki, my dear Tejian, my problem is that SABB bank in Saudi Arabia froze my bank account a few weeks ago and withheld my monthly salary due to their mistakes, please help me solve my problem with them.

  • Harshbutfairy ahyeahstark 🇮🇪🇵🇹🇲🇲🇮🇳🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Harshbutfairy) reported

    @Cambridge_Uni @HSBC_UK working class white kids need not apply, they already have equal access to elite institutions apparently....

  • IssyNiamh issy (@IssyNiamh) reported

    @HSBC_UK hi, what are the working hours of your disputes team? I have been on hold for over 20 mins. Thank you

  • cryptof16550245 fetch whale (@cryptof16550245) reported

    @CryptoWhale @HSBC_UK is a terrible bank with ridiculously terrible customer service (1 hour wait times), ancient technology. What do we expect?

  • TheKhattak2 The Khattak (@TheKhattak2) reported

    @HSBC_UK I have been on the call for the last 1:30:28. still on waiting. what a great customer service.

  • SeanMoffitt3 Sean (@SeanMoffitt3) reported

    @Cambridge_Uni @HSBC_UK Working class white boys are less likely than any other demographic to reach university. You know this, yet you still continue to gaslight them into thinking they are somehow privileged.

  • stigzy Ethan Clarke 🏳️‍🌈 (@stigzy) reported from Ilkeston, England

    "Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?