HSBC

Is HSBC down in Stoke-on-Trent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Stoke-on-Trent, England 11/28/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • avtsuk CAPTAIN_B53 (@avtsuk) reported

    @CazooUK who do I contact when customer services are not helping. @ConsumerDirect have said to give you a final chance then begin recovery process with @HSBC_UK

  • Geevesyquin Andrew Geeves🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Geevesyquin) reported

    @HSBC_UK Your work places seem to be shrinking with all the branch closures, I suppose everybody now is equally buggered and included in not getting face to face service. Bank pronouns=gone/byebye/closed

  • M_Struthers Malcolm Struthers (@M_Struthers) reported

    We should encourage all the banks to come out and support of Halifax - leaving those disgruntled customers threatening to leave a bit up the creek!! I’m with @HSBC_UK

  • JessicaHamel19 Jessica (@JessicaHamel19) reported

    @trans_mum @HSBC_UK Get treated for Machausin Byproxy disease. Your gratification and the need to feel special should not come before your child's wellbeing. Plz seek help

  • SeraMORoberts Sera Mair🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿🌻 (@SeraMORoberts) reported

    @HSBC_UK my mum is having problems sorting out an account as a result of residing in France. Unfortunately, because she is rather deaf she has difficulty with the telephone since it means she cannot see the person's face to read their lips. Any help would be appreciated

  • ijb19662 Ian J Brown (@ijb19662) reported

    @JuliaHB1 Apart from @HalifaxBank are not and got support from @HSBC_UK today. They would prefer to support their staff, and support inclusion and equality, rather than having a handful of transphobic customers like yourself. #Pride

  • Rebecca32940344 Rebecca Connolly (@Rebecca32940344) reported

    @BlueMouseEeek @HSBC_UK Maybe, and I have no issue with it as such other than financially. The cost to implementation of this will be costly and when customer service is diabolical to all their customers, perhaps prioritising where they spend the profits might be worth consideration.

  • slave_grind That Feminist Fighter 🇺🇦💙💛🇺🇦 (@slave_grind) reported

    @HSBC_UK Great, got to close my ******* account with you now. How very disappointing to know @HSBC_UK support a misogynistic and child-endangering movement.

  • alison_stewart5 Alison Stewart (@alison_stewart5) reported

    @HSBC_UK Disappointing, I would rather you concentrated on serving your customers rather than judging them. Banks seem to have forgotten that they are a service industry and rely on customers.

  • Jonstackpool Ми Європейці 🔱 Il n'y a plus d'Amérique (@Jonstackpool) reported from Runcorn, England

    @ShaunMP @jorrylad @HSBC_UK Like I said: you do you. You're doing real well to foment an issue that doesn't exist, друг.