Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Login (19%)
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Website (16%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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phil webster
(@philwebster95) reported
Finally leaving @HSBC_UK due to appalling customer support and attitude. Their loss, @monzo and @StarlingBank gain. #poorcustomerservice #bankers #letdown
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ZEE ZEE
(@zeenodaysoff) reported
@HSBC_UK customer service makes @BarclaysUK customer service look like amateurs. No wonder you got 1.4 stars on Trustpilot. Please @HSBC_UK show them the way.
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Nick O'Donnell
(@gnickodonnell) reported
@HSBC_UK what kind of service are you offering that I can’t pay cash into a bank account? “Full service branch” bollocks doesn’t cut it. That’s appalling and shocking. Rest assured I’ll be taking steps to move accounts to a bank that cares about customers.
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naynayhack
(@naynayhack) reported
@dsymetweets @HSBC_UK I couldn't see your story. Sorry to hear you have also been experiencing issues. It's all so unecessary and painful for hard working people. When you think of the actual corruption and criminality that happens on the daily. Always the small fry who suffer
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naynayhack
(@naynayhack) reported
@dsymetweets @HSBC_UK I can't pay my mortgage, my bills or travel for work. I am helpless, as I now rely on HSBC to send me the paperwork I apparently need to access the funds. I've explained the urgency, they tell me I have to complete paperwork first, but won't send it. This is horrific behaviour
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Dominic Murray
(@HalfLoon) reported
@julesjules77 @HSBC_UK Don't waste your time on a DM with them. Zero help. After them repeating what *should* happen and ignoring what *is* happening (or isn't happening) you'll be told to ring their call centre anyway.
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Rob G
(@R_Gre8) reported
@santanderuk I left @HSBC_UK because they would not let me have more than £500 of MY money from 1 of their branches, @santanderuk thank you for the friendly service your team gave today, I withdrew money with no (reasonable) limit & no one interrogated me about what it was for!
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Edouard Descartes 🇫🇷
(@ewarisalive) reported
Wow. @HSBC_UK phone line service is bloody awful…
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J
(@JJumbleup) reported
@HSBC_UK I've tried your customer number and have been passed to 3 different departments then hung you hung up. You have a sent a text and email saying there's a security problem but then nobody wants to help. Thanks for reminding me why I closed my account in the first place!
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Val 🎲
(@val1129x) reported
@HSBC_UK how can I raise a complaint? We’re trying to open up a joint savings acc as existing custs and you don’t offer the service via telephone and some of your sub serviced branches. Cant get an app for April or mid May in my full services local branch? How poor is that!!