Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (27%)
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Website (10%)
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Transactions (6%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sam #StopFundingFakeNews
(@Sam52256856) reported
@HSBC_UK how can I make a complaint about a staff member at your Newbury branch? I had to wait over a week for a free appointment and then was greeted by a rude staff member who laughed at me and clearly had decided she wasn't going to help me before we even started.
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autumn person
(@AnAutumnPerson) reported
@HSBC_UK over ONE HOUR waiting for an agent. Every single time I call, it’s “Due to exceptional demand, we are very busy”. Just get more staff please!! Shocking customer service 😡
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Youngr
(@Youngr) reported
@HSBC_UK Annoyingly I was on hold for an hour and a half, had a beer, had a little nap then had a nice chat to a man that couldn't help me! Ha. All good. The tune was still good an hour and a half in! 🪄
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Lord David Harrison
(@David37127723) reported
@HSBC_UK As I thought, HSBC totally unfriendly and not customer reliable. Hate the tough questions. People sick to death of being forced to use online banking and not being able to talk to humans. Great if banks were open Saturday, but not.
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Tom Glenwright
(@Tom_Glenwright) reported
@diegor @Jennaxgriffin @HSBC_UK It was working on iOS 15 until the latest Beta update which breaks it again, they’ll likely release another fix but it may break again if Apple release another Beta update afterwards. Best bet is waiting a bit before jumping on the next Beta update!
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Diego Russo
(@diegor) reported
from
Cambridgeshire, England
@Jennaxgriffin @HSBC_UK I have iOS 15 dev beta 8 and it is working OK. What version do you have?
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Louisa Brown 🏳️🌈
(@Loubyduck) reported
@HSBC_UK Have you problems with sending OTP via text at the moment 2 days trying to verify my new card on google pay for contactless no texts received..and yes I am receiving other texts so not a signal issue.
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Josh
(@NecesaryIlusion) reported
@originalblez @HSBC_UK Same. HSBC App keeps crashing for me on iOS 15.0 and I can’t go online because their website asks me to open the app to get a secure key! Hurry up HSBC!
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DangerPlayz
(@DangerPlayz2) reported
@eddieclarke96 @HSBC_UK @HSBC_UK app for IOS has an update now my HSBCUK bank is now working thanks
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!