Is HSBC down in Stoke-on-Trent, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (27%)
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Website (10%)
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Transactions (6%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Rishabh Jain
(@iamrishabh13) reported
@AmexUK I ordered my replacement card couple weeks ago and you guys have put me in an extremely frustrating chicken and egg loop. And the customer support (on the app) is absolutely clueless. Can you resolve this or should I switch to @Barclaycard / @HSBC_UK? Let me know.
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David Jackson
(@daveedjackson) reported
Why does the @HSBC_UK business app take so long to update. The personal banking app has been working with ios16 for almost 2 weeks. But the business app… still not updated. And ios16 is now out of beta.
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chloe
(@chloemg_) reported
@HSBC_UK Do you have a complaints contact? I received two different responses for the same question from 2 of your customer service reps regarding the delay of a telephone bank password. I've now been charged a huge fee for not doing my bank transfer soon enough...
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knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
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Charlie Goodall
(@goodall_charlie) reported
@HSBC_UK please can you provide complaint details to report dysfunctional service of HSBC business banking?
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Jamie Cocksedge. MStJ, RN
(@JamieMstj) reported
@HSBC_UK it’s a real shame, the price we pay to be a business customer, that all I can do in branch is pay my money into a machine. No cash exchange, don’t take crumpled notes, told to use post office but no slips available to help #frustrated
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Rose
(@D1amonds) reported
@MelindaGilesLaw @HSBC_UK OMG. I thought it was just us having a problem with getting the LPA account sorted out. It’s a month to the day since my partner made a complaint to the CEO. It is excuse after excuse with HSBC. They haven’t got a clue what they are doing.
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simon le vans 💙
(@simonlevans) reported
@Divinadecampo @HSBC_UK They are obviously trying to move to an online or app ‘service’ only and sod their long-standing customers.
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Jacqui
(@jack_key50) reported
@HSBC_UK is your online chat down?
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Scott Chesworth
(@SoapyMargherita) reported
Another iOS app update from @HSBC_UK lands, another update without accessibility fixes. Still no acknowledgement of the issues that are standing in the way of VoiceOver users having full financial independence. This is my last call on it before switching banks.