1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. HSBC
  6. โฏ
  7. Stoke-on-Trent
HSBC

HSBC status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Stoke-on-Trent, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • al_af_af
    AH ๐Ÿ™‹๐Ÿผโ€โ™€๏ธ (@al_af_af) reported

    @HSBC_UK your service is terrible Iโ€™ve been on the phone and chat trying to report suspicious activity for almost 2 hours and am just being ignored

  • MorganMF9867
    Mark (@MorganMF9867) reported

    @HSBC_UK almost a 3 week wait for a telephone security code and nothing has arrived. Incredibly poor customer service.

  • kevensantos118
    SuperStar (@kevensantos118) reported

    @HSBC_UK please improve your contact services and problem solving effectiveness.

  • mandacfc
    Manda ๐Ÿ‡ต๐Ÿ‡ธ ๐Ÿ€ (@mandacfc) reported

    @HSBC_UK Did you seriously ask me to message me privately so you could tell me in private you canโ€™t help? Are you serious?

  • DungeonsJoypads
    Dungeons And Joypads (@DungeonsJoypads) reported

    @HSBC_UK HSBC asking me to click links sent to me by email is exactly why we are in this mess. I dont click links sent to me by email. If this is the official twitter account, why cant you afford to pay for a check mark? Because virtuous rainbow flags and middle fingers to Elon Musk are more important than protecting your own online identity? How very noble. Absolutely dog **** bank.

  • Karisspluck
    ๐—ž๐—ฎ๐—ฟ๐—ถ๐˜€๐˜€ ๐ŸŒธ (@Karisspluck) reported

    @HSBC_UK Hi, Iโ€™ve cancelled my credit card and the app has now signed me out. I still have a document I need to read but canโ€™t access it. Will this be sent to me in the post instead? Iโ€™m assuming it just says to cut up the card, but Iโ€™m not sure.

  • ACastilloBast
    Anabel Castillo (@ACastilloBast) reported

    @HSBC_UK i have tired to set up the HSBC app on the Mobile i bought here but it comes up with an error everytime i try and enter ID such as bank info for the first step. I need access to My money as everything not nailed down was stolen

  • HamstringTownFC
    Gary C (@HamstringTownFC) reported

    @HSBC_UK why have I lost the ability of OTP and have to authorise every payment know the app. Its impossible as everytime i return to the site after authorising on the hsbc app the payment page has gone back to the homepage. Give me back the OTP option

  • Jardin_Design
    Janine McMahon (@Jardin_Design) reported

    @HSBC_UK trying to find the nearest full service branch to this post code NP8 1PN - there doesn't appear to be one anywhere - yes I checked

  • kefasjohn
    John Kefas (@kefasjohn) reported

    @HSBC_UK And I can't login to my Internet banking cos my device (like calculator) is not working anymore. I contacted you guys via mobile number and complained but I was asked to send some documents for confirmation before they could unfreeze my account which I did... 2