HSBC

Is HSBC down in Ramsgate, Kent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ramsgate, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ramsgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ramsgate, Kent, England 12/04/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • rossplaysdrums Ross Farley (@rossplaysdrums) reported

    @jph727 @HSBC_UK I'm also having this issue! Without the app it's impossible to do anything... Can't log in to the website as you need the digital key from the app

  • FrecklesFieldo Emma Tetlow (@FrecklesFieldo) reported

    @HSBC_UK I would have thought that once an agent is connected to a live chat, that is the customer they are dealing with, surely? No, I didn't get the help I needed.

  • babslambourne Bans Lambourne (@babslambourne) reported

    @HSBC_UK I'm unable to download my statements, tried different browsers on my desktop (chrome and explorer), also tried mobile app and still no joy. My husband is having the same issue. Tried to chat online but getting the GSA error. Please help!

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported

    @davidkh001 @amirreza123 @HSBC_UK It was working before with iOS 15 but the update four days ago, to fix an iOS 12 problem, omitted to include the certificate for it. It’s their error and an easy fix but they’ve still not done it yet

  • iPoof *iJabbed* (@iPoof) reported

    @HSBC_UK @eddieclarke96 You fail to understand it’s not iOS 15 that is the issue as your app has been working fine. It’s your latest app update that’s broken things. You should have rolled back to previous version straight away. Having a banking app that works is kinda important to people.

  • Liberation2005 Alan Smith (@Liberation2005) reported

    @HSBC_UK @kg_beta Hi, HSBC app started working on IOS 15 beta 6, however IOS 15 beta seven release installed and it’s now stopped working. Understand there must be some security layer the doesn’t allow app to get past splash screen. Not sure it started working and then stopped

  • runner_nomad the_dazza 🔴⚪ (@runner_nomad) reported

    @HSBC_UK @eddieclarke96 How many days will it take to fix? As the UK biggest bank you think the technical issue like this will be sorted quickly.

  • raymasseytweets Ray Massey (@raymasseytweets) reported

    @ErinBakerMotors @HSBC_UK ‘In keeping with our efforts to improve customer service…….lessons learned… going forward….. platitude platitude …. Bla blah blah ….’

  • martinchamarro Martín Chamarro (@martinchamarro) reported

    @HSBC_UK my bank account in euros is still missing. I called to Customer Support and talked for 5 minutes with an agent that asked me to wait. I waited for 30 minutes and didn't get any answer. Have you lost my money? #hsbc #hsbcuk

  • RevolutApp Revolut (@RevolutApp) reported

    @gianni_ioli @HSBC_UK Hello! We're so sorry to hear that. We'll do our best to help you, let's check this via DMs 📬