HSBC

Is HSBC down in Ramsgate, Kent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ramsgate, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ramsgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ramsgate, Kent, England 12/02/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Thamesmond Seb (@Thamesmond) reported

    @HSBC_UK Ok, so I think you’re saying that HSBC will accept the proceeds of cryptocurrency, but of course not crypto itself? So a customer could withdraw GBP from Coinbase to HSBC, for example, just fine but wouldn’t be able to deposit GBP into Coinbase using HSBC?

  • or_pip Pip’s $300 Trillion Reset 😀 (@or_pip) reported

    Hi @HSBC_UK - I am a Premier customer, and wondered if there’s any complimentary mobile phone insurance provided to me. NB: I don’t need to make a claim, just wanting to understand if I have this benefit as a Premier account holder. Thx

  • Alissas_grandad alissa's grandad (@Alissas_grandad) reported

    @HSBC_UK Hi. I have dm’d you details of an issue with a credit card address being wrong and despite being corrected 6m ago you have not updated experian and as a result unless corrected in next few days a mortgage offer will not be made and house purchase will fail. Pls help!!

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported from Wallsend, England

    @HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?

  • firoozye firoozye (@firoozye) reported

    @HSBC_UK hard to call it Customer Service with HSBC. More like Customer Disservice! On hold for 56 mins with Fraud. They answer put me on hold for 5 mins to read and ... wait for it... promptly disconnect!

  • valsgolightly Val S (@valsgolightly) reported

    @HSBC_UK I live abroad but believe I’m not allowed to have a non UK number on file for security. My account is barely active bar the odd payment for a kindle book on my still active Amex card. I’ve been on hold for 20 minutes with customer service...

  • smokeandwax Paul (@smokeandwax) reported

    Trying to open an account with @HSBC_UK ring the new customer number 03456 040 626 and it won't connect you until you have a HSBC account. Bonkers.

  • Becky964 Becky (@Becky964) reported

    @HSBC_UK your app is not allowing me to log in and after an hour and 15 minutes on hold I’ve given up. If you can let me spend my money again that would be great 👍🏻

  • ParaPixie Ami Louise (@ParaPixie) reported

    Public Service Announcement: Never apply for a @HSBC_UK credit card. Flawed crappy application process that damages your credit score and even worse customer service after they screwed up. @MartinSLewis

  • simmondsswis Stephen Simmonds (@simmondsswis) reported

    @HSBC_UK I have just spent over an hour on hold in an attempt to speak with your fraud department. Appalling customer service to a loyal customer of over 44 years. Please contact me. Thank you.