HSBC

Is HSBC down in Ramsgate, Kent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ramsgate, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Ramsgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Ramsgate, Kent, England 11/27/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • sanemalper Sa.Ne.M. Al.P.Er (@sanemalper) reported

    @HSBC_UK I think you didn’t read my message correctly. I have a problem with a transaction and I ve been trying to contact an agent for OVER AN HOUR on all your platforms, mobile app, web browser and on the phone. FROM ABROAD! And this reply is equally unhelpful. 😡😡😡

  • twitburkie colin burke (@twitburkie) reported

    @HSBC_UK how do we obtain replacement for my wife's credit card following fraudulent activity. I've been told to do this in the app, but only have that option for my own credit card. My wife doesn't have this card listed as an option and was advised I can do so in the app. Help!

  • PennineHeather It's just Heather. (@PennineHeather) reported

    @HSBC_UK Sorted now by resetting login, even though I was definitely using the right one

  • TanyaMW71 Tanya Manuel-Warner 💙 (@TanyaMW71) reported

    @HSBC_UK thanks for updating your mobile app. I can't access it since update and am locked out All this equals unhappy customer. Now I have to call and get it all reset. Thanks for hassle.

  • PennineHeather It's just Heather. (@PennineHeather) reported

    What's happened to @HSBC_UK app and how the heck do I log in?

  • Nomad_ops69 Nomadops (@Nomad_ops69) reported

    @HSBC_UK one year ago I got scammed on eBay and hsbc couldn’t do anything as they said a week ago I sold a phone to someone face to face and he transfer and now hsbc put my account on freeze saying this is fraud, wtf is wrong with this ******* bank?

  • TheGrumpasaurus The Chumpasaurus (@TheGrumpasaurus) reported

    @HSBC_UK You don't understand. I don't want to have the Secure Key on my daily phone because if I lose it, I lose access to my bank account. The Secure Key stays at home on an older device. I needed the Fast Balance on the app but you've removed that feature. Why?

  • BaldersonSue Baldygrufallo (@BaldersonSue) reported

    @HSBC_UK new mobile app v slow to log on and off. Retro step.

  • wesramm Wes Ramm (@wesramm) reported

    @HSBC_UK You haven't sent me a new business debit (a month late) and hold times on the bus banking line are >2:00..... Can you help? I'm stuck without a debit card.

  • sanemalper Sa.Ne.M. Al.P.Er (@sanemalper) reported

    @HSBC_UK is there a problem with your customer services? I’ve been simultaneously on the phone, on the app chat and on the browser chat to get through to a human agent for over an hour now !!! 😡😡😡