HSBC

Is HSBC down in Pwllheli, Gwynedd, Wales?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pwllheli, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Pwllheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Pwllheli, Gwynedd, Wales 12/26/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • 2ShelfLove Caroline - ShelfLove (@2ShelfLove) reported

    @mouthwaite @HSBC_UK To be fair my work bank with Metro and they not only answer the phone quickly without loads of menu options they actually help. The website isnt flashy but I do rate their customer service.

  • watsonhelen100 Helen W (@watsonhelen100) reported

    @mouthwaite @HSBC_UK I think all the big banks are pretty much the same these days. No customer service 😕

  • helen_ainsworth Helen Ainsworth 🤷🏻‍♀️ (@helen_ainsworth) reported

    @mouthwaite @HSBC_UK I’m not sure “raising a ticket” or speaking to customer services will help. The public want to speak to a human visit a local@branch and sea with real people. Seems a bit bigger than a customer services issue.

  • ANDREWLEE9 ANDREW LEE (@ANDREWLEE9) reported

    @mouthwaite @HSBC_UK Cust service surveys always show its the new banks that do best. Older banks have complex stoneage IT which is creaking at the seams. New 'challenger' banks have far more efficient client focused IT . Oil tanker versus a rowing boat if that makes sense?

  • slshenton Sarah-Leigh Shenton (@slshenton) reported

    @mouthwaite @HSBC_UK I understand. My mum banks with them - WAY too much push to online. She can’t deal with it at 81. Personal service gone.

  • cathyduck69 Catherine Duck BSc MBPsS (@cathyduck69) reported

    @mouthwaite @HSBC_UK I totally agree with you ! I started banking with #hsbc #firstdirect in 1989, in the last couple of years, various issues mean, I am moving my money.

  • NaHowes82 Nat (@NaHowes82) reported

    @mouthwaite @HSBC_UK Can recommend @NatWest_Help impeccable customer support

  • MattWoodhouse2 Matt Woodhouse (@MattWoodhouse2) reported

    @mouthwaite @HSBC_UK Been with them for a Looong time. If I need help I call the number, enter my security info & pretty soon I’m speaking to someone. Always found them really helpful. Got an “Advance” account so wondering if it’s based upon your account type?

  • gavinwillFTF gavin williams (@gavinwillFTF) reported

    @mouthwaite @HSBC_UK I had an awful experience just attempting to speak to someone, anyone about renewing my mortgage which was already with them. Ended up remortgaging with someone else and closing my accounts after 22 years banking with them. Awful.

  • samdoddridge sam doddridge (@samdoddridge) reported

    @mouthwaite @HSBC_UK Oh I went years ago, their online banking was dire, local branch closed Saturdays, then reduced hours to 10-4, impossible to get there if you work, then they fully closed the branch