HSBC status: access issues and outage reports

Problems in the last 24 hours in Pwllheli, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Pwllheli, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Blumson (@Andrew_Blumson) reported 4 minutes ago

  @HSBC_UK I'm a new Premier Account and World Elite customer - not a very good experience so far. Messed around on the phone, transferred to the wrong department, rude person on the phone who basically hung up on me. Not a great start!!!

• 
  prem sai charan (@premsaicharan) reported 8 minutes ago

  @HSBC_UK Do NOT use @HSBC. Their customer care is completely incompetent. Dealt with an agent who didn't understand a word I was saying and just blocked my account out of nowhere. Worst customer service ever. #BadService #HSBC

• 
  Paul Richardson (@PaulGRichardson) reported 9 minutes ago

  @HSBC_UK hi guys… my Kinetic app has been down for a few days.. any idea when it’s coming back up?

• 
  Matt (@mattyblinkster) reported 11 minutes ago

  @HSBC_UK I know where the local one is and it’s miles away and my mum and elderly people can’t access easily! It’s a shame a bank like hsbc doesn’t get involved in these banking hubs when everyone else seems to be able to ….

• 
  MagicAsh (@MagicAsh16) reported 11 minutes ago

  @HSBC_UK when you send out credit cards and explain how to register do anyone working at HSBC try the instructions to see that it doesn’t work? I can’t understand how in 2026 something like this is so bad and frustrating. I’ve tried online and the mobile app

• 
  Ritesh Mishra🇮🇳 (@niks_nke) reported 15 minutes ago

  Worst experience with HSBC Bank. @HSBC_IN @HSBC @HSBC_UK Extremely unprofessional handling of customer concerns. Instead of resolving the issue, the team seems to be relying on delaying tactics and providing no meaningful response. Very disappointing. #HSBC #CustomerService

• 
  ❄️ (@shegszmaestro) reported 17 minutes ago

  5. Blocking a company’s account without adequate notice or explanation can have devastating consequences, missed payments, damaged customer relationships, additional charges and serious hardship for our staff @HSBC_UK

• 
  Grenville Mills (@GrenvilleMills) reported 22 minutes ago

  @HSBC_UK Is there anyone reading this from HSBC prepared to take ownership of an issue concerning serious failures in your business account opening process?

• 
  Dawnin 27/9@LFC❤⚽️ 🇺🇦🌻 (@dawniedavidson) reported 24 minutes ago

  @HSBC_UK at some point banks need to accept that some clients need actual help to set up accounts rather than do a bit, send them away, when client receives emails and no clue what they are supposed to do esp when they are using old mobile devices, no clue how to upload info

• 
  Olly MacNamee (@ollymacnamee) reported 28 minutes ago

  @HSBC_UK I've cashed in £450 worth of points for Amazon vouchers but not yet received them. Any help?