HSBC

Is HSBC down in Pwllheli, Gwynedd, Wales?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Pwllheli, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Pwllheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Pwllheli, Gwynedd, Wales 01/27/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (20%)

    Login (20%)

  3. Website (18%)

    Website (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Humesy1987 Fumes (@Humesy1987) reported

    @HSBC_UK hi, I had problems with your mobile app for a couple of days, it then worked for an hour before stopping again. Anything I can do? I’m on 14.7 software. App will only open for a couple of seconds and then shuts itself down

  • StevenBurnett1 Steven Burnett (@StevenBurnett1) reported

    @HSBC_UK despite your claim earlier down that the problem with your app has been resolved, your app just crashes every time on my iPhone and I am unable to access it. this is also the only way your customers with the app can even access online banking. This is not acceptable.

  • NiceGuyNickless Stuart Nickless (@NiceGuyNickless) reported

    @HSBC_UK Thanks for that Kris. I am aware of all that. As I dont have a working physical key linked to my banking I dont want the hassle of changing things. I go away soon and would like to be able to use the App. Are you suggesting it wont be fixed and so I need to revert back please?

  • itsrachelouise -`, Rachel ‘, - (@itsrachelouise) reported

    @HSBC_UK I’ve been trying to access my online banking app and it crashes and closes every time I open it?? Can you please work to resolve the issues with your app as I can’t access my account.

  • b22grill B22 Grill (@b22grill) reported

    @HSBC_UK spent 20hours plus on hold waiting for my issues to get sorted but nobody cares at hsbc

  • humphrae1 Alison Humphreys (@humphrae1) reported

    @HSBC_UK Please roll out the previous version of the mobile banking app so we can access accounts. The delay to finding a fix is unacceptable.

  • iainricho Iain J (@iainricho) reported

    @HSBC_UK Hi. Messaged couple of hours ago. Already been escalated. Told me to contact financial ombudsman, which I’ll do, along with the media if it prevents it happening again. If you can help, happy to give you 1 last try. Have saved the message and phone no. if you want me to post it.

  • SerenityTutor Serenity Education and Tutoring (@SerenityTutor) reported

    @HSBC_UK what is the point is telling me to private message you if you don’t bother to respond. All I want to do is transfer my money in my current account to another account. But your online banking system doesn’t work. When are you going to fix it??

  • Felicity_MJ FelicityMJ (@Felicity_MJ) reported

    @HSBC_UK Hello, I have tried but was on hold for a long time and telephone communication is not easy for me. Are there no online/chat options available at all that don't require the app to access?

  • laurenmathurin1 Lauren M for Marvellous! 😊 (@laurenmathurin1) reported

    @HSBC_UK honestly your customer service is appalling. I am trying to make a payment to my credit card and it’s impossible on the app! I have now been on the phone for over 20 mins while your advisor has put me on hold 3 times to only go and come back to ask the same security Q’s!