Is HSBC down in Pwllheli, Gwynedd, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pwllheli, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Pwllheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (63%)
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Website (17%)
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Login (13%)
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Withdrawals (4%)
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Transfer (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Jen McGarry
(@LunaBlue000) reported
@HSBC_UK Signed up for the Online Bonus Savings Account-paying 3% interest- four days ago only to receive an email today telling me that it is now only paying interest at 1.3%. Still advertising it at 3% on your website though. Was the email sent out in error?
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LV
(@LauraVousden) reported
@HSBC_UK it is so annoying that three of the branches closest to me are not open on weekends and close at 15:30 on weekdays. How do you expect working people to be able to use your services in person??
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Samantha Farrell
(@Samanth13845222) reported
@HSBC_UK Clear your credit card balance but then still get charged interest! How is that helping people manage their finances? So fed up with HSBC! Loyal customer of 45 years +
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DM 🌍
(@BookishDM) reported
@AnthonySinfiel1 @thebiggj @HSBC_UK The “help” service in automated app is awful. With banking services please just provide prompt support with real people.
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Amanda True
(@AmandaM45808769) reported
@HSBC_UK TRIED going on your chat Waited 5 minutes then was told Roxanne here to help Typed to Roxanne what help I needed 2 mins went past . No reply from Roxanne 4 mins went past ..no reply 8 mins went by still no reply !! Gave up
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Shivs
(@Lady_Lue_) reported
@HSBC_UK I’m fully aware how to create one. The option is not present on your website. This has been raised by a few customers on Twitter already and needs looking into. I’m not calling to set one up when the option should be available on online banking. Ain’t nobody got time for that.
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Lorraine
(@mrsrobinson_iam) reported
@HSBC_UK How does one get a new cheque book please? We get cut off when calling and holding for an hour, it’s a charity account so not online, DM’ing you doesn’t work. Unfortunately we can’t get to a branch. Help!
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Justin Joy
(@Justin_M_Joy) reported
@HSBC_UK tried to call ur customer care number, IVR said to wait till it connected to an operator. It's like more than 30 minutes now. So busy executives? That much complaint you are handling? I need to raise a support ticket. About a transaction.
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floor-heat
(@FloorHeatuk) reported
@HSBC_UK @HSBC My account has been inhibited for 2 weeks, no information whatsoever! how am I supposed to pay staff, suppliers or even DUTY for container at port. How can a business run with no access to payments!!!
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Shell
(@tinydancer1287) reported
@HSBC_UK you are TERRIBLE. My card has been used fraudulently and your customer service agents have no idea what to do. Mixed messages, confusion and terrible service at a frustrating time. They can't even read your system to understand whether a payment has left an account 😐