Is HSBC down in Pwllheli, Gwynedd, Wales?
Problems detected
Users are reporting problems related to: mobile app, website and login.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Pwllheli, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Pwllheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at HSBC
HSBC is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Katherine Hopkinson
(@Nurse_KJH) reported
@HSBC_UK Hi I have a Samsung phone which is fully updated and your app is not working - it just closes straight away. Is this part on the known issue that seems to drop up in other tweets? Do you have an expected fix time?
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Sally O'Donnell
(@SallyOdonnell) reported
@HSBC_UK Emailed on the 6th and 8th of January! Still awaiting a response!! Great customer service!
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John P
(@JohnfromEssex) reported
@shalz9991 @HSBC_UK @HSBC_UK And I too have the same issue...can't generate logon security code (blank box). Same since Friday, reported by phone twice but no solution yet.
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Russ 🇬🇧 🇪🇺 🇳🇴 🇳🇿 🇨🇦 🇵🇸 🇮🇱 🍃🌳🌲🌵
(@Russell46739210) reported
@HSBC_UK The old one was fine. The new one needs you to scroll down to find the appropriate button & gives several options. Instructions on the website as you try to log on to your a/c have the confusing message "Don't log on to the app", pictures are blurred & don't say you must scroll.
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Richard Hart
(@freakthafunk) reported
@SihHenry @HSBC_UK @WhichUK No still not fixed and still can't log on - they're "aware" of an issue and investigating....
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Ian Campbell
(@campbell_ic) reported
@HSBC_UK @WhichUK Any chance anyone can acknowledge my problem and explain why I'm locked out of my account?
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John Mcfarlan
(@johndwmcfarlan) reported
@HSBC_UK @WhichUK ..just read down the list of replies to see how bad your service is.
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Jerome Brown
(@Jeromelb93) reported
@HSBC @HSBC_UK your customrr service teams ability to call back is terrible. I've been waiting 6 months for news on my chargeback dispute.
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SHUMBA
(@curtisvera) reported
@HSBC_UK this is my second tweet and being unable go access my acc because of the app. Calls taking forever to be answered. What is happening with this new app?
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JustineH
(@JustineH0213) reported
@HSBC_UK Having problems logging on to HSBC NET is there a known issue?