Is HSBC down in Pwllheli, Gwynedd, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pwllheli, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Pwllheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (60%)
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Website (16%)
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Login (16%)
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Transactions (5%)
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Transfer (2%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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clare mckeague
(@mckeague_clare) reported
@HSBC_UK complaint 9 Aug and still waiting to be told when I will hear from you. Your website:where we need to look into your complaint in more detail we'll send you a response within 5 working days. This will explain When you can expect to hear from us again. Shocking service
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mary beard
(@wmarybeard) reported
Ok first world problem but… if i hear the @HSBC_UK automaton say “manage you cards at your own convenience..” one more time, while I want to talk by phone to “an agent” about a simple question that cannot be fixed online… i shall do something I might regret! 20 minutes so far.
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sue
(@sue24981235) reported
@HSBC_UK how can I speak with someone in the UK??? Been round & round in circles on the website & phone - Indian person who then cut me off!
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Andy T
(@theonlyandyt) reported
@HSBC_UK #CustomerService is terrible. Multi hour waiting on the phone. When we did get through, we got cut off. So went in branch instead. Staff had to call the same number and que like a customer! 2 days wasted and haven't spoken to anyone yet. And our money is still missing.
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Sue Cooke
(@sucooke) reported
@HSBC_UK So, after waiting 19 minutes and finally speaking to someone, they put me on hold. After a couple of minutes, I was cut off. And you call this customer “service”! Lack of service, more like. Unacceptable.
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Sarah
(@Redwood__1) reported
@HSBC_UK Yes, online is the problem, what's wrong with face to face. I joined HSBC at the age of 4 with Griffin Savers, this experience has really knocked my confidence in your organisation. Bring back real people in banks, lots of people do want to and do not do online everything
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Kathryn Louise Geels
(@girlondon) reported
@HSBC_UK, 1) your customer service rep on your app chat is utterly useless and hasn’t read anything I’ve written, 2) your app is freezing and your website on my mobile is clunky and I can’t transfer £ into my own HSBC credit card, and 3) I’m trying to call you from Australia with
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Sue Cooke
(@sucooke) reported
@HSBC_UK Oh, and have tried website that tells me to phone or use chat…
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IamWHOamI?
(@ralphkenethgomz) reported
@HSBC_UK you seem to have a problem with your mobile banking transfers with the confirmation of payee. Im always getting an error code of ref 503
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Sue Cooke
(@sucooke) reported
Trying to get help with a disputed credit card transaction. @HSBC_UK no use whatsoever- chat tells me to phone, phone lines all busy. Try via Help on website - tells me to use Chat! Oh for the days that you could speak to someone, but they closed my branch.