Is HSBC down in Pwllheli, Gwynedd, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Pwllheli, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Pwllheli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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LanaK
(@LanaK1602) reported
@HSBC_UK still no response to my tweet last week, and I can't get through to you. Please assist or maybe @financialombuds can help? #poorcustomerservice #ombudsman #bankcomplaints
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Phil Crow
(@notcrowie) reported
@HSBC_UK Also could you please check that the emails have been received and entered into your incident management system and provide a service item number.
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Nitrous Oxide 🏴 🇺🇦 Babysitting TFG
(@IamVyv) reported
@HSBC_UK Your customer service is atrocious! Using the phone is not an option, as I am hard of hearing! Chat does not connect me to anyone. The app does not let me do what I wish to do, which is to increase a DDI payment. Your chat bot is useless too. How may I achieve my aim?
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G7IZR Ⓐ ⛧
(@NikTheGeek) reported
Hello @HSBC_UK how long does a non-customer have to wait on hold before they get answered? 20 mins so far. I just want to make an appointment to go to local branch. I could be a lottery winner depositing millions for all you know! I am if it helps you answer quicker...
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No, I'm Michael Lynch #***** #FBPE #Rejoin
(@glossyprince) reported
@ShappiKhorsandi @HSBC_UK All have their problems. First direct great but hopeless on mortgage applications. Starling great but keep charging french petrol station bills 2x. Nationwide great but mislaid house sale proceeds, ouch. Etc. Like prescription drugs, don't choose the drug, choose the side effect
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Sean Connick
(@SeanConnick10) reported
@HSBC_UK Thanks will seen DM now . It is more the fact that their seems to be no urgency in resolving my issue
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John McGloin
(@JohnMcGloin10) reported
@HSBC_UK dear HSBC, Ive initiated a current switch over 2 weeks ago and I still don't have a phone identification pin - my old bank account will shut this week and I'll be left unable to manage my money online. Going into a branch isn't possible as I work 7am-7pm. Need help!
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Phil Crow
(@notcrowie) reported
@HSBC_UK @financialombuds Afternoon @HSBC_UK no response to the email listed above over two hours ago. Please find and confirm if you have any service level agreement to respond to enquiries. Greatly appreciated. A further twenty minutes spent just now trying to submit again. Follow up email forwarded...
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nrg
(@nrg23900340) reported
@HSBC_UK this is the final time I will give you my time in trying open an account with you. I cannot believe how impossible it is to move my account to your bank. If I don’t get anywhere today I will be joining first direct.
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Mark Sheppard
(@marksheppard_uk) reported
@HSBC_UK is there actually any one to answer the phone in customer services? On hold for 30 minutes so far and counting. Maby less profits and more staff is the way forward