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HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Plymouth, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewRHill7
    Andrew Hill (@AndrewRHill7) reported

    @HSBC_UK how do I speak to a person about accessing my online banking outside of the 8pm cut off (surely 24 hour support is available at a bank as big as HSBC)?

  • timrollpickerin
    Tim Roll-Pickering (@timrollpickerin) reported

    @flyinglawyer73 @tomhfh I can recall banks opening on Saturdays since at least 1992 (before then I didn't have an account I could access). The main exceptions were in the City (even shops there were closed Saturdays) plus some Central London ones. It used to be annoying when @HSBC_UK had...

  • HDGauvin
    H-D (@HDGauvin) reported

    @ricci_kitchen @HSBC_UK Got through 1:28 - technical issue.

  • fundcruncher
    White Apathy (@fundcruncher) reported

    @HSBC_UK Your telephone help is also crap.

  • aici_interiors
    AI Enthusiast (@aici_interiors) reported

    @HSBC_UK But I need help and I got none over 4 phone calls, that's how good your Indian call centres are!

  • kamalchawla
    Kamal Chawla (@kamalchawla) reported

    @HSBC_UK @zaracottrill If we delete and install again, how are we going to log in back, isnt the login code via app only?

  • awenaio
    Awenaio (@awenaio) reported

    @HSBC_UK Your customer services number has been hacked. It is asking for details no bank would. I want you to sort this out now.

  • LaurenRose94_
    Lauren 🦋 (@LaurenRose94_) reported

    @HSBC_UK I’ve just tried to update my change of name on the app but it’s saying I can only do this in person. All my local branches have closed down and I’m unable to get to one. What do I do please?

  • JamesBentleyAM
    James Bentley (@JamesBentleyAM) reported

    @HSBC_UK @JohnnyGill9301 hello, like Johnny I am not an HSBC customer and I need to speak to someone. The number you have provided asks for HSBC account details which I do not have.

  • fundcruncher
    White Apathy (@fundcruncher) reported

    @HSBC_UK You seem very confused. "Sorry, there was a problem on our end" - YOUR end.