HSBC

Is HSBC down in Plymouth, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Plymouth, England 12/13/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • hkist Heleen Kist (@hkist) reported

    @HSBC_UK For those who also have this problem. The solution is sadly to re-install the App and reset all your security (which requires actions online and if you get locked out,a phone call which thankfully is automated). If the App doesn't download, use mobile network rather than Wifi.

  • tristan__palmer Tristan Palmer (@tristan__palmer) reported

    @RyanDC @HSBC_UK Interesting - Have personal accounts with Starling and Revolut but not super keen on the idea for biz... Lack of phone line etc is a big concern in case of any issues which feel more likely with biz acc than personal I guess?

  • Tarabird444 Tara Hall (@Tarabird444) reported

    @HSBC_UK have let me down when I most needed them!

  • Kjones1892 Keith Jones (@Kjones1892) reported

    @HSBC_UK the online help guides have just asked me to write to you to re-set my mobile banking password ? Really ? What is this 1998 ?

  • loadA4tray2 Iain Johnson (@loadA4tray2) reported

    @HSBC_UK @HSBC_UK samsung android, are u working on a fix or not? Shall I sit tight, or move my banking elsewhere?

  • RonReg0807 RonReg0807 (@RonReg0807) reported

    @HSBC_UK App not working. Now locked out and your guides don't help. What a shambles. As soon as I get access I'm moving my money. Raging.

  • GrouchyChris Chris (@GrouchyChris) reported

    @HSBC_UK We have complained before and never hear back. You have changed the terms on our account without notifying us. And now withdrawn key account features stopping us operating. Whilst charging us. I want a direct number to someone who can actually help.

  • denishaughnessy denis shaughnessy (@denishaughnessy) reported

    @HSBC_UK After almost 40 years as a customer I have finally run out of patience with your atrocious service, waiting more than an hour so far today waiting for an agent to respond to me either on chat or phone to replace a secure key with a flat battery...

  • harishka Harish #FBPE (@harishka) reported

    Christ almighty. Is it possible to get any kind of support from @HSBC_UK? Stupidly long queues on their phone lines. What is going on?

  • itspog Patrick O'Gorman (@itspog) reported

    @HSBC_UK Uninstalled, reinstalled yesterday working although won't allow fingerprint recognition to be set but, 24 hours later its back to being broken. Where is a link to the problem update and fix? World Class Shambles