HSBC

Is HSBC down in Plymouth, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Plymouth, England 11/27/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Lyndsay40skyco2 Lyndsay (@Lyndsay40skyco2) reported

    @HSBC_UK customer service is shocking. 2 days of being on hold, still no further forward. Never heard of a company who cannot sort a direct debit over the phone or take a payment. Going round in circles. Prob go on my credit report through no fault of my own 😤

  • mmmmmrob Rob Styles (@mmmmmrob) reported

    Received letter from @HSBC_UK saying to call them on 03455 857 567, which gives a recorded message saying the number has changed… to 03457 404 404 (I kid you not they choose the world's most famous error code as their number)

  • crowe1969 Chris Rowe (@crowe1969) reported

    @GreatStrides65 @HSBC_UK Even companies like BT have brought their customer service up to modern standards. I still don't know why HSBC is so poor, especially as they own First Direct who have the best customer service in the industry!

  • Maria_Louis_ Maria Louis🌝 (@Maria_Louis_) reported

    @HSBC_UK @HSBC My app isn’t working with the latest @Apple update. Can you help? Thanks

  • Paolo67289281 Paul (@Paolo67289281) reported

    @MikeClarkeSnr Or you could just send it to @HSBC_UK who will have the number tracked down. Sending this number a message is opening yourself up to spammers. It's most probably a a PAYG number anyway.

  • steveamor Stephen Amor (@steveamor) reported

    Come on @HSBC_UK you shut nearly all your branches and I've been waiting more than 45 mins on the phone coz your website chat support couldn't help me!

  • MollyGr81725082 Molly Griffin (@MollyGr81725082) reported

    @HSBC_UK I was on hold for 2 and a half hours last night and an hour so far today. Please could someone get in touch with me in regards to my statements. I can’t access them and need a copy for my accountant. Can’t log on as you closed the account due to “safeguarding” issues.

  • Vikashkumardce Vikash (@Vikashkumardce) reported

    @HSBC_UK uk app crashes on ios15. Please help

  • j4yne jayne (@j4yne) reported

    @HSBC_UK I’ve been waiting for a replacement credit card for 3 weeks and the chat help has just told me they can’t help me with that. Can you help?

  • KncLeeke Kirsty Leeke (@KncLeeke) reported

    @HSBC_UK you have been worse than useless via DMs today. This is simply not acceptable - I cannot access any of my banking information or make payments. Utter disgrace and no one wants to help. Shame on @HSBC_UK