Is HSBC down in Plymouth, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Plymouth, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (62%)
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Website (18%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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joanne mckeown
(@janmurph) reported
@HSBC_UK I've had problems since the app was updated. I log in and get error code 500, I refresh the page as instructed and then am told I need to log out. Other times my accounts do not load, I refresh the page, the app closes. It's really frustrating. Please help @HSBC
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kokoichiro
(@kokoichiro) reported
@HSBC_UK Hi HSBC, thank you for your response. Unfortunately, I am no longer able to reset my password because your system locked me out. I called your support desk, but it wastes ￡10 without solving anything. I'm living in Japan and cost for calling is expensive. What do you recommend?
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Hayley Hart
(@HayleyHart41) reported
@HSBC_UK That's what I asked your customer service advisor on the phone to do, after an hour and 40 minutes of a wasted phone call talking to him, not only did he not send it, he also gave me wrong amount to pay
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topguntopman
(@TopGun_Wani) reported
@HSBC_UK experiencing worst customer service from @HSBC_UK business banking ! Online chat not working, holding on phone banking almost an hour, no agent available. Account manager not responsive . This is so frustrating !please help!
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Fiona Nicolson
(@continuouscomms) reported
A question for @HSBC_UK - when I log in to business banking it says the service is unavailable. The live chat function didn't understand my question and the chat with an agent function replied to my question saying it doesn't answer FAQs. When will the service be available?
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Kath Diggle
(@kathdiggle) reported
@HSBC_UK No still not working, I need to order a new card for my Mum as hers has expire, I have POA. Chat just froze now won’t reload.
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Rizwan Malik
(@rijan44) reported
@HSBC_UK I was having issues with both. The personal app has mostly improved (and I had a call back for it today) but the business app remains non-functional as described above and no contact about it
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KatiB💙💙💙
(@KMB193) reported
@HSBC_UK My app has updated from this morning to now and the exact same password I used this morning to access my account says not the correct password this afternoon. What can I do without getting locked out???
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Savvy
(@Savvy22125824) reported
@HSBC_UK Unable to make a transfer to new payee using banking app, getting error message 'this service is temporarily unavailable'. I also cannot pay off credit card, when asked to confirm the payment nothing happens after pressing the button!!
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Andy Powell, Bard Emeritus
(@apowell01) reported
@HSBC_UK I have banked with you for over 40 years and I am not happy customer at the moment. How long do I have to wait in your never ending queues?