Is HSBC down in Plymouth, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Plymouth, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (21%)
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Login (15%)
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Withdrawals (3%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick O'Gorman
(@itspog) reported
@HSBC_UK Do you actually read the posts? Don't point me to a password reset point me to actual information on the status of the app and the ongoing, many days now problems for android devices, I guess all the hsbc bigwigs are on apple
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Julian Victoria
(@Julianvictoria0) reported
Now they are telling they are going to close the branch soon so if they don’t pick before 5pm I have to come back tomorrow ?!?@HSBC @HSBC_UK ????? WTF!??
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Sboroblu
(@Sboroblu) reported
@HSBC_UK your level of service is a disgrace, you don’t answer the phone, you respond to messages, you don’t action the call back. What do your customers have to do, to get your support?
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Tristan Palmer
(@tristan__palmer) reported
@RyanDC @HSBC_UK Interesting - Have personal accounts with Starling and Revolut but not super keen on the idea for biz... Lack of phone line etc is a big concern in case of any issues which feel more likely with biz acc than personal I guess?
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Yash Tandon
(@yashtandon1787) reported
@HSBC_UK can someone please help me. I have been trying to login to mobile app, but no luck. It's been more than 5 days.
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notsyor
(@notsyor) reported
How bad is customer service now? I emailed a company for advise and am still waiting after 2 months. Another large organisation I have been on the phone for over an hour to be asked stupid questions @HSBC_UK @TheYankeeCandle
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Jay Turner
(@JayLTurner) reported
@HSBC_UK @PeteSQ I've just spent an hour and a half going round and round the 'digital banking help tool' and back and forth between the app and the online site. I can't generate a digital secure key password! The online site won't switch to physical key.
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Ryan ◡
(@RyanDC) reported
@tristan__palmer @HSBC_UK Your circumstance could be totally different to mine, but I never once needed to call HSBC, or Starling. It's not like they don't have support either, whenever I;ve had issues on my personal account, (MonzO) in-app chat is fine.
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Terp VRS
(@TerpVRS) reported
@sazcass @HSBC_UK Interpreted a call, spelling out last name saying, 'This is the interpreter, not sure how to say it". He said "You have to say it for verification". Few secs. of "I don't know" & "you have to", so I phonetically butchered it. The customer was allowed to finish their business.
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TALENT TAKE ONE
(@tt1modelscpt) reported
@HSBC_UK @davidmjp92 I've been sent a repair form requesting documents to verify my address in south africa. But can't load them on form. Help... I phoned bank 3 times but no one could help. I'm elderly so technology skills are limited