HSBC

Is HSBC down in Plymouth, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Plymouth, England 03/26/2026 04:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Login (27%)

    Login (27%)

  3. Website (10%)

    Website (10%)

  4. Transactions (6%)

    Transactions (6%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ElsworthKate Kate Elsworth (@ElsworthKate) reported

    @HSBC_UK has there been any progress in the issues with the banking app? I am using iPhone SE with iOS 14.7.1 and still crashing. It’s limiting my ability to make payments and transfers and increasingly difficult.

  • robgrayson Rob Grayson (@robgrayson) reported

    Needless to say, I'm very very unhappy and I still need to talk to someone about my urgent query. Can you please help? @HSBC_UK (4/4)

  • missbetsy46 Betty McNeal Ray (@missbetsy46) reported

    @stefstelea @HSBC_UK Been hacked? Support wasn't helpful when I was hacked until someone recommended @lardygod07919 who recovered my account in less than an hour, he's a genius on Twitter You try to give him a text, I'm sure he will help you out.

  • italianjo joanne thomas 💙 (@italianjo) reported

    @HSBC_UK Having a nightmare getting help with an activation code for a new physical secure key! Got one in my email but didn't realise it would expire. How do I please get a new one? I've tried your online Help, doesn't address this, & Live Chat said they couldn't help either!

  • stefstelea Stef Stelea 👩‍💻 (@stefstelea) reported

    @HSBC_UK good morning HSBC! I’m trying to enable mobile banking after my account being locked, I need the digital secure key sent to my mobile but I’m not receiving any text messages. Please help

  • thomashallam Tom Hallam (@thomashallam) reported

    @Clairearthurton @HSBC_UK same problem over here. no tel banking pin sent out in the post in nearly 2 weeks? account now locked.. calling them now but on hold for 20 minutes already

  • harlando2 Harlando2 (@harlando2) reported

    @HSBC_UK "We are experiencing higher than average calls" I think you've been playing that message for that last 5 years now. I just want to unlock my online banking account. Poor service.

  • PlannerMarj David Marjoram (@PlannerMarj) reported

    25 mins and counting to speak to an @HSBC_UK agent to get a telephone banking number. Absolutely dreadful service.

  • bmthblitzer blitzy (@bmthblitzer) reported

    @HSBC_UK after an issue which was your fault I was told I'd be contacted as priority. Now nearly a month on and I'm spending my Saturday having to go over the same issues again. This couldn't be more disappointing and I'm really assessing if this is what I want from my main bank.

  • JamieNelson7 Jamie Nelson (@JamieNelson7) reported

    @HSBC_UK I’ve been on hold to your business help line for hours. What’s going on ? You keep saying my call is important but I’m becoming a little doubtful about that