HSBC

Is HSBC down in Plymouth, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Plymouth, England 03/09/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnaODonoghue6 Anna O Donoghue (@AnnaODonoghue6) reported

    @HSBC_UK @ivoryeboknee Your customer service is disgraceful - have spent total of 3 hours since yesterday to sort out a serious issue and 0 customer service from you - will be cling my account that I have held for 20 years Monday morning

  • MelanieClarke24 Melanie Clarke (@MelanieClarke24) reported

    @HSBC_UK just wondering if your service is down? Trying to access my account on the mobile app and it is asking me to change my password, so I've tried changing the password but it is saying server error. So I tried the online website but that says I need to change the password.

  • ivoryeboknee Eb (@ivoryeboknee) reported

    @HSBC_UK Cheers for that, was more concerned about the customer service 👍🏻

  • grudelsud 𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported from Islington, England

    @HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks

  • Rosie03980799 Rosie (@Rosie03980799) reported

    @HSBC_UK I know we are in a pandemic, but with lockdown easing you can't use that as an excuse anymore... please tell me why your customer service wait times are so long? I've been on hold on your chat and on the phone for over half an hour! #customerservices

  • AnnaODonoghue6 Anna O Donoghue (@AnnaODonoghue6) reported

    @rachelktobin @HSBC_UK I have been trying to speak to online banking since yesterday 3pm - you wait 40 mins to be answered - tell them your issue and then you get cut off - ridiculous - will be changing. Banks Monday morning

  • rachelktobin 𝐑𝐀𝐂𝐇𝐄𝐋 (@rachelktobin) reported

    @HSBC_UK my online banking isn’t working, is there someone I can speak too?

  • SahajeshPatel Sahajesh Patel (@SahajeshPatel) reported

    @HSBC_UK Hi, is it possible for two different people to use the same mobile banking app? I can’t see an option for person A to log out fully (and keep Digital Secure Key) and for person B to also use the app on the same phone to access *their* mobile banking setup.

  • acrpne Anthony R (@acrpne) reported

    @HSBC_UK anyone actually working your phones?

  • Tweedskin Tweedskin (@Tweedskin) reported

    @HSBC_UK are there issues with your app authentication SMS codes? Non are coming through 😔