Is HSBC down in Plymouth, England?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

1. 

   Mobile App (67%)

2. 

   Website (15%)

3. 

   Login (10%)

4. 

   Transactions (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• GrahamH (@GrahamH321) reported 2 minutes ago

  Thank you @HSBC_UK for zero help or useful guidance with my mortgage. If there was a bus you’d have just thrown me under it.

• Céline ܀ܖܐ.ܖ (@yinyang_cn) reported 12 minutes ago

  @HSBC_UK I spend over 20 min calling from abroad to get help to access my account and no one replied. The chat robots are useless and the online instructions can’t help! What to do?!

• rakesh haridas (@rakeshharidas1) reported 18 minutes ago

  @HSBC_UK i am unable to complete online transfer through my account. you r holding my funds! Please release them ASAP.I am tired of calling ur customer care number...not able to connect at all

• lorraine solecki (@SoleckiLorraine) reported 19 minutes ago

  @HSBC_UK you suck at customer services

• Emma Ashforth (née Bowers) (@emma_ashforth) reported 20 minutes ago

  @HSBC_UK the customer service is so frustrating. 1 hour on the phone to sort out a simple problem last week. Today the problem could not be resolved online and another problem was created by the person on the chat. I do not have the time or the energy to call today.

• Stephen Liddell (@StephenLiddell_) reported 23 minutes ago

  Pretty disgusted @PostOffice that your counter exchange rate is $1.28 you pretty much stole £40 on me to change $300 what a rip off. Will never use you again. And @firstdirect you’re awful taking away my customer teller services at @HSBC_UK paying pitiful interest. Closing my A/c

• Jonathan Griffin (@_jgriffin) reported 25 minutes ago

  @Get_Chip @TrueLayer I think you might have a problem as we cannot reconnect a @HSBC_UK account. #Help

• Turkinese (@Turkinese) reported 25 minutes ago

  @HSBC_UK Please fix your customer service line. I had to wait 20 minutes to connect, and then your advisor just answered with "hello". Then he said he had to open some applications and muted his mic and cut the call off after 5 minutes. Poor service.

• Sam (@fowensamc) reported 26 minutes ago

  @HSBC_UK your customer support phone line hold times are a complete joke. A total of 6 attempts over 2 days with average hold times of 25+ mins to speak with someone and only successful this morning after 33 mins on hold #incompetent #Useless

• Amina (@Amina78710198) reported 26 minutes ago

  @HSBC_UAE @HSBC_UK it has been almost a month I am trying to allocate transfer since 22nd of September and till no now one able to assist me , worst customer service #hsbc