Is HSBC down in Plymouth, England?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

1. 

   Mobile App (63%)

2. 

   Website (16%)

3. 

   Login (16%)

4. 

   Withdrawals (3%)

5. 

   Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• Amelia Munford (@Amy_6792) reported 2 minutes ago

  @HSBC_UK …..the major worldwide bank with no bank accounts for under 7 year olds. Awful, considering all the ‘encouragement’ for children to realise the value of money, save, etc etc.

• Rupert (@bigrup2011) reported 5 minutes ago

  @HSBC_UK You seem to have a problem with your premier account extended warranty service. @DandG_UK don’t want to register new products. Not very good service!

• l boswell (@Lamb77L) reported 6 minutes ago

  @HSBC_UK is there an issue that you know about with the mobile app? I do not seem to be able to connect to it. Thanks

• Stella Bullo (@StellaBullo) reported 7 minutes ago

  @HSBC_UK extremely poor customer service, unhelpful processes, people reading from scripts, unavailable managers. Disappointing and unacceptable.

• Chris (@ChrisJBeck99) reported 8 minutes ago

  @HSBC_UK It is currently not possible to set up a standing order from my current account to pay my Council Tax. I have tried this with both the mobile app and website. I can only make a single payment. Problem has been there since Friday, please advise.

• Maria Hutchings (@MariaHutchings) reported 12 minutes ago

  @HSBC_UK Your telephone customer services is rubbish! As if that isn’t bad enough when I asked to escalate to a complaint I am just cut off!

• Ian Simmonds (@IanSimmonds18) reported 13 minutes ago

  @BarclaysUK why is it it’s taken 5 months to open a business bank account with you? We decided to move from @HSBC_UK as we were promised better customer service!

• Letsflyletsflyaway (@Lovetogoaway) reported 15 minutes ago

  @HSBC_UK Your team wanted to go through security with my 11 year old. Wouldn't budge. Asked to be transferred to Premier team so put me through to the payments team who aren't trained in this and can't help. 4 calls so far in 5 days and zero progress.

• Letsflyletsflyaway (@Lovetogoaway) reported 16 minutes ago

  @HSBC_UK Premier customer. Trying to sort out for internet banking for my 11yo's first account. Absolute nightmare. Your team are incomptent and useless.

• Geto (@Geto29218812) reported 19 minutes ago

  @HSBC_UK Hello, I tried to make a transaction to Alixpress and I got a message to answer with Y if it's me but I don't have money in the phone card to answer you Don't block my card