Is HSBC down in Plymouth, England?
Problems detected
Users are reporting problems related to: mobile app, login and website.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Plymouth, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at HSBC
HSBC is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (26%)
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Website (11%)
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Transactions (6%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Mama La Rosa
(@mummalarosa) reported
@HSBC_UK telephone banking is so poor, 3 customer reps have put the phone down on me. If they cannot answer questions you need to train them rather than ending the call. As a company this is clearly a fault in training, & you clearly have a vacancy because the current setup is..
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kasia77
(@kasia774) reported
What an awful service from @HSBC_UK went to the branch in December with my daughter to open a bank account for her….Spent an hour signing all forms for them to tell me now that they can’t find the paperwork!!!
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sadzy abdul
(@sdizzzy1) reported
@HSBC_UK hi is your mobile banking app working correctly this morning as I cannot see an payment come through this morning
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Raj Bhagwati
(@03RB) reported
@HSBC_UK Hi Alison, it's not a system glitch but HSBC is simply blocking my money to be transferred. Can you please get one of the manages to look into this and call me. Thanks
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MsL.
(@JigGeog) reported
@HSBC_UK how many fraudulent transactions involve criminals paying off a persons credit card? You've stopped mine twice for this in one week alone so I assume it is a real "problem"?
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Michael Adams
(@adam_michael365) reported
@HSBC_UK it's VERY disappointing to read you're closing the Brighouse branch. Especially when reading the report it's says 39% can't access banking any other way and 22% have needs, that you'll have to address. That's about half your customers. Surely that's enough to stay open?
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Tom G
(@tg_tips) reported
My daughters @HSBC_UK new customer experience so far- Almost two weeks to open account More than six weeks(and counting) waiting for her cash book 35 minutes with customer services on the phone, 25mins of which they were attempting to ‘access the account’…. Continued below
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Raj Bhagwati
(@03RB) reported
@HSBC_UK Hi Alison, the agent is raising issue with the manager and other internal team but still what I can't understand is why can't I access my own money. I have raised a complaints form and would like to talk to someone who knows what they are doing and help me with this situation
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Shaun
(@shaun_loveland) reported
@BBCNews @HSBC_UK Looks unprofessional and too casual. Awful!
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Brisco Chandra
(@coolbrisco) reported
@HSBC_UK We got a letter from u that visit any branch n provide address proof Ur own letter was not honoured at ur branch n Hv been told that this letter is not valid start the process all over again R u guys not sure about ur procedures. Is this for real. R u guys customer centric😡😡😡