HSBC

Is HSBC down in Plymouth, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Plymouth, England 12/04/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • JeetAbhiS Abhijeet Shiwankar (@JeetAbhiS) reported

    Dear @HSBC_UK, I am on hold with your customer care call from 1 hour 7 mins and still running. No one has responded yet. I have made a international transaction on 20th of sept. Beneficiary hasn’t realised the credit yet??? Any reasons and solutions??

  • neal_with_an_A Neal Francis (@neal_with_an_A) reported from Stansted Mountfitchet, England

    @HSBC_UK is it really necessary to be kept on hold for nearly 90 minutes to support an elderly and disabled gentleman to make a simple payment? Completely unhelpful.

  • jeanette_wild Jeanette Wild (@jeanette_wild) reported

    I have been on hold for over an hour to @HSBC_UK waiting to transfer money for a house purchase! What is this customer service??? No one replying on your useless “chat” function either!! Please I need to make this payment asap !! @HSBC

  • bromleytown2 Chef. (@bromleytown2) reported

    @HSBC_UK Honestly the team at inverness have been absolutely invaluable to me the last few years. You just see numbers and figures they see humans and customers. What about the elderly that can't use a computer or modern phone? Or partially sighted or disabled wtf are they to do ????

  • PaulGodier01 Paul Godier 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇵🇱 🇫🇷 (@PaulGodier01) reported

    @HSBC_UK Why not tell us how you can help because upon your tweet I thought I would ask or see what you can do. It seems nothing is available for me so what scam is this?

  • MikeSmi70551938 Mike Smith (@MikeSmi70551938) reported

    @HSBC_UK Is this help available to white people as well as BAME?

  • StewartMitchell Stewart Mitchell (@StewartMitchell) reported

    An hour and a half later, we find that the issue was that @HSBC_UK had blocked my card due to suspected fraud, but not contacted me because the phone number (which it uses to send one time passcodes) was not valid. Shambles. Has left 86yo mother with no food deliveries this week

  • kerykedze kedzemotorgroup (@kerykedze) reported

    @HSBC_UK Disgraceful customer service Been a customer for over 10 years And now my cheque payments from my work are is being held up because the bank thinks its fraud but nobody has contacted me or my work place to get it sorted..now seeking legal advice!!

  • silverspotpig Lyn (@silverspotpig) reported

    @HSBC_UK What would be the point in asking HSBC for help? They can’t even do the decent thing by their loyal pensioners. Still refusing to abolish the outrageous clawback on pensions.

  • BarryMiddleton7 Barry Middleton (@BarryMiddleton7) reported

    @HSBC_UK your customer service is the worst I have ever, ever experienced!!