Is HSBC down in Plymouth, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Plymouth, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (54%)
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Login (28%)
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Website (8%)
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Transactions (6%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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JT7
(@jtwoseven7) reported
@HSBC_UK just had an email about an old account with money in. Are you able to help?
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Dee
(@Deeafree) reported
@HSBC_UK Trying to recover my digital security key and your app and website are giving contradictory advice. Website says go to app ? App ? says go to website.
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Andy Cook
(@accookster) reported
@HSBC_UK I’ve just attempted to report a lost debit card to your internet bank team but I’m unable to get through after sitting in a queue for more than 30 mins! Unacceptable and appalling customer service #poorcustomerservice #ukbanking #hsbc
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Jimmy Sinclair
(@jimmymasinclair) reported
@HSBC_UK What do you offer persons who have been scammed by your clients that due to your crappy customer service and fraud unit which are impossible to reach and very dismissive to something as serious as identy theft and fraud?
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Vijay Lingagiri
(@vijay_lingagiri) reported
@HSBC_UK I have made credit card payment on May 1 & May 3 for same because your alert. I have reached your support chat from app 3 times. I’m not getting any help or solution. The text on internet about excess payment is completely different with real experience with the support.
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Vijay Lingagiri
(@vijay_lingagiri) reported
@HSBC_UK I have made credit card payment on May 1 & May 3 for same bill because of alert. I have reached support chat 3 times and I’m not getting help on this. Can you guys be responsible to resolve the issue ?
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CD8+ T-Anderson
(@tomwhoscontrary) reported
@HSBC_UK I'm trying to register for online banking, but it's not working. Codes mostly don't arrive, when they do the app says they're not valid, and now when i ask for a new code it just says "Error". Is there someone i can phone to sort this out?
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ElmaGlasgow
(@ElmaGlasgow) reported
@HSBC_UK I've received a few emails asking me to sign a Terms of Use online document re. BBBL. I contacted your team asking if the email was genuine but the reply was generic and not at all helpful. Can you help? Document is on Echosign. Anyone else had email @Bounce_BackLoan?
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Clare
(@ClrBlwrs) reported
Can anyone recommend a user-friendly online bank account? Im really struggling with @HSBC_uk since they changed the login, too many passwords and codes to remember. I have quite bad cognitive problems and keep getting locked out.
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Eva Ernstzen
(@EvaaaGrace) reported
@HSBC_UK I have been waiting for a call back from a specialist team member for going on 3 weeks, I was advised it would be within 2 working days. You're customer service is appalling