HSBC

Is HSBC down in Plymouth, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Plymouth, England 11/25/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (19%)

    Website (19%)

  3. Login (12%)

    Login (12%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • hhn_88_888 H N (@hhn_88_888) reported

    @HSBC_UK Hi Gie @HSBC_UK the pixel 6 was released three weeks ago, not accounting for any app development period, it is shocking HSBC premier customers are unable to access their accounts via the HSBC UK app. I would like to escalate this further please. Engineering have no solution.

  • hhn_88_888 H N (@hhn_88_888) reported

    @premparida @HSBC_UK Exactly the same issue. @HSBC_UK have no solution and it has been three weeks!

  • UK999ers Abby Jan DHARAMSEY (@UK999ers) reported

    @HSBC_UK Have been in the Queue to speak with Enquiries at Hammersmith Branch for over 35 minutes. This is unacceptable! Just one person trying to help.

  • therealstarkey Tom Starkey (@therealstarkey) reported

    @DickieMeaden @HSBC_UK @hsbc were so bad but I could never be arsed to move. Then, HSBC closed my account without warning despite it being very much used. Switched to Barclays. Account manager visited in person. Great app, great service.

  • Dymvue Sarah Shaw (@Dymvue) reported

    @Pieandapint @HSBC_UK Had similar problem with my (different) bank. Received a letter saying Call this number. Rang no. 'We are experiencing many calls, follow links on website.' Links on website lead to 'Call this number'.

  • akanksha_alpe Akanksha Alpe (@akanksha_alpe) reported

    @HSBC_UK After taking ages to open my current account, I am now unable to create a digital secure key on the app after registering on the IB to be able to login! @HSBC_UK This is beyond frustrating, please fix your app!

  • JodaCast Alex Norman (@JodaCast) reported

    @HSBC_UK Any idea when this will be fixed? Still the only banking app with any issues :(

  • wornslicks Wornslicks (@wornslicks) reported

    @DickieMeaden @HSBC_UK The problem is that they seem to think your money is actually their money meaning they’re doing you a favour….🙄

  • jensfromsverige Jens from Sweden (@jensfromsverige) reported

    @Pieandapint @HSBC_UK Customer service seems to be one of the things we no longer need as all works online.....

  • jimmymumu man behind the door (@jimmymumu) reported

    @HSBC_UK Hi my wife was using her app fine on android 12 a couple of times today with no problem, now she can't log in via the app at all. Any help would really be appreciated thanks