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HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Plymouth, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • timhuckle
    Tim Huckle (@timhuckle) reported

    HSBC Apple Pay. Possibly all(?) HSBC UK customers have woken to an email from them confirming registration of their card on to Apple Pay. Contact centre on +30 minute wait times as concerned customers phone in. I’m told the comms were sent in error. @HSBC_UK

  • GavinBowles_
    Gavin (@GavinBowles_) reported

    @HSBC_UK hi. I have an account with you but haven’t used it for a while and can’t remember my log in details. Also an error appears when trying to register for online banking with the sort code and account number

  • befffffani
    Beth (@befffffani) reported

    @HSBC_UK also, please revert back how to log onto the desktop site. I like to use it on mobile sometimes and Impossible to log in now as it needs the QR code from the app.

  • joachimnicolas
    Joachim (@joachimnicolas) reported

    Atrocious UX on the @HSBC_UK app. When you log on, you need to enter your DOB. The date widget has 3 spinners, for D/M/Y. BUT! It's set to disallow dates in the future, with each spinner restricted. So, today, 9/4/26, it's impossible to start entering a date like 31/12/80. 🧵1/n

  • MelliardAmanda
    Escapeartiste (@MelliardAmanda) reported

    I’m pretty sure none they have dealt with has ever set up a business themselves or put their neck on the line. The service and communication is appalling, everyone hiding behind online communication, @HSBC_UK it is very poor

  • fordkashot
    Gemma Retchless 🖇 (@fordkashot) reported

    @HSBC_UK good afternoon, I was given incorrect information when speaking to a representative in the chat now section of the app. How do I contact customer services to report this ?

  • TheGreenG0blin
    Owen Richards (@TheGreenG0blin) reported

    @HSBC_UK you must have the absolute worst customer service of any bank in the uk!

  • Suzanne36861284
    Suzanne McGowan (@Suzanne36861284) reported

    @HSBC_UK are there problems with your mobile app? I haven't been able to connect for days now and not sure if problem is my end or yours?

  • kefasjohn
    John Kefas (@kefasjohn) reported

    @HSBC_UK The problem now is, since I send the documents and I even called you guys to confirmed whether you've received the documents, I was told that YES you guys have actually received the documents yet you guys haven't done anything about the account....3

  • docborderless
    trauma doc (@docborderless) reported

    @HSBC_UK Problem is still on, no ingo grom Managers no one seems to care. Ive eent you a dm