HSBC down? Current status and problems in Plymouth, England

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (60%)
• Login (25%)
• Website (8%)
• Transactions (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LadyIOW (@SarahJBurridge) reported 2 minutes ago

  Great customer service @HSBC_UK #newportisleofwight

• 
  Ben Massey (@BenMassey1) reported 3 minutes ago

  @KJOx @HSBC_UK Did actually get through to someone on the phone. They’ve promised me a call tomorrow as they couldn’t help immediately. But sounds like HSBC will be ruining my first holiday in 3 years thanks to poor service and poor customer services. Have no words.

• 
  Janet Kerr (@venicejan_29) reported 5 minutes ago

  @HSBC_UK I am unable to access the list of standing orders and future payments. The message says "Unable to load domestic accounts" . When will this be fixed?

• 
  Ben Massey (@BenMassey1) reported 5 minutes ago

  @KJOx @HSBC_UK Been with HSBC 32 years. Used to pride itself on really good customer service and really good services. Feels like HSBC have given up on the U.K. (like they have in America) to concentrate on Asia. Really disappointing. Still awaiting an issue to be resolved from 2 weeks ago

• 
  michael Howard (@Mikeboy56) reported 6 minutes ago

  @HSBC_UK It was down for us over weekend too, couldn’t use card In shop.

• 
  Patrick O'Gorman (@itspog) reported 8 minutes ago

  @HSBC_UK I’ve tried to make credit card payment for a kitchen I’ve bought. It’s been declined twice. Been told to contact fraud detection team. I Can’t remember my telephone banking security number so cannot access the fraud team. I need this payment authorising.

• 
  Felicity Small (@dramaticpenguin) reported 9 minutes ago

  @HSBC_UK ive tried raising a dispute in the app three times now and got an error message so trying phone banking. Been in hold for 45 mins now and constantly being reminded that i could use the app. If it worked i would!! #crapservice

• 
  Aaron Cater (@_aaroncater_) reported 10 minutes ago

  @HSBC_UK It’s been 2 weeks since I sent of my postal application to switch my child trust fund to HSBC. I am an existing customer. Have had no communication from you regarding this as of yet. Nothing in online banking or in the post. What should I do?

• 
  Morgan Visconti (@morganvisconti) reported 10 minutes ago

  @HSBC_UK you are the worst. You lock me out of my mobile app while I'm on holiday. You do not let me resolve the issue on your website. You have kept me on hold on the phone for over half an hour. I now have to tell someone I can't pay them today.

• 
  Philip Wright (@drphilipwright) reported 17 minutes ago

  @HSBC_UK Hi. Just closed a current account with HSBC. Expected to still be able to access statements online but these have all gone. How can I obtain recent statements? Thanks