Is HSBC down in Plymouth, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Plymouth, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (62%)
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Website (19%)
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Login (12%)
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Withdrawals (4%)
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Transfer (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Sylvia Grahn
(@s_grahn) reported
@HSBC_UK @HughMcJames how is someone supposed to call you when you don't have a telephone banking security number???? DMs are not read apparently. Customer Service is an absolute disgrace.
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Polly1954
(@Polly004f) reported
@HSBC_UK You now have a truly awful Move Money system. Trying to set up standing order to a new payee and only getting option to make an initial payment. why? Chat service not available and no longer able to use message service either.
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Stuart Nickless
(@NiceGuyNickless) reported
@HSBC_UK The battery on the physical key I had died. Went and got a new one but my online banking wont let me access that without first accessing my mobile app. See my problem!! Should be easier. Is it fixed now please?
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Thomas Wood
(@tomtuckerwood) reported
@HSBC_UK Dear HSBC, I have an extremely distressed elderly Mother who cannot use the HSBC app. I have been assisting her since Friday and have spoken many times with HSBC staff via the telephone. HSBC confirmed there is a problem with the app on Friday and it is still not sorted.
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Seán Seosamh Robertson 🇪🇺🇮🇪🏴
(@SeanLXIV) reported
Email from @HSBC_UK reducing, yet again, their interest rates on savings. There is absolutely no incentive to save now. 30 years a customer but now looking elsewhere. Next to zero interest. Zero customer loyalty
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Michael Davies
(@Mikethebuilder2) reported
Update on the "caring business bank" that is @HSBC @HSBC_UK Finally after 2hrs on hold, a young lady answered, sorted the problem, she was great. Obviously more staff needed for manning the service that's advertised. Piss poor performance 🤬🤬
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dengal66
(@dengal2) reported
@HSBC_UK still cant use mobile app, deleted and reinstalled, no change...what is going on as the issues are clearly not resolved
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TheMrsButcher
(@Teldeb) reported
@firstdirect I am not able to send you a DM - I can't work it out (even with Google). This is exactly why banks should continue to offer a proper high street service to their customers. Between you and @HSBC_UK @HSBC, it's not looking good
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-`, Rachel ‘, -
(@itsrachelouise) reported
@HSBC_UK I’ve been trying to access my online banking app and it crashes and closes every time I open it?? Can you please work to resolve the issues with your app as I can’t access my account.
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Alison Humphreys
(@humphrae1) reported
@HSBC_UK Please roll out the previous version of the mobile banking app so we can access accounts. The delay to finding a fix is unacceptable.