HSBC

Is HSBC down in Plymouth, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Plymouth, England 11/18/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (18%)

    Website (18%)

  3. Login (5%)

    Login (5%)

  4. Withdrawals (5%)

    Withdrawals (5%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • davenorcott Dave Norcott (@davenorcott) reported

    @Kyles_83 @HSBC_UK Found this whilst googling the same problem - they're still horseshit. Same issue with firstdirect sorted in 2 minutes

  • RucknPuck Dibzy (@RucknPuck) reported

    @HSBC_UK I cannot download any statements on the app and on the website. Called the helpline but they were unable to help me then our call got mysteriously disconnected. Is this problem being looked into?

  • juneshek June Shek (@juneshek) reported

    @HSBC_UK I have been on hold to customer service for 90mins now, is no one available to take calls???

  • paul31531645 paul (@paul31531645) reported

    @HSBC_UK I came here to rant… didn’t expect any help. Never got it from your customer services, so certainly didn’t expect it here. I won’t change my mind. After 30 years of banking with you, I feel free of the headaches already! #hsbcuk sucks!

  • darkeyesofldn darkeyesoflondon (@darkeyesofldn) reported

    @HSBC_UK I know how to do it. The app and website won’t let me access them. Is this a reported problem or have others experienced this?

  • Notjustanyuser Paul Upham (@Notjustanyuser) reported

    @HSBC_UK Hello I am a customer . I am trying to speak to someone at your bank that can help me open a new account for your bank to earn money . I have given up after a whole day. Hours and hours on chat and phone waiting. Utterly useless service for business . I can't deal with you.

  • Taz_Bhachoo Taz Bhachoo (@Taz_Bhachoo) reported

    @HSBC_UK in the US and you’ve blocked access to my account. Been on hold for 90 minutes… chat bot is useless and I am now a bit stuck…

  • iryna_it09 Iryna (@iryna_it09) reported

    @HSBC_UK its not running and when I told your customer service that I want to complain - she put me on hold for 50 min and counting!!!! Terrible

  • Notjustanyuser Paul Upham (@Notjustanyuser) reported

    @HSBC_UK I just experienced a three hours wait to even speak to anyone at your bank . As a ten year business customer I would like to know how much I am valued. Your service is the worse I ha e ever experienced in many many years.

  • MillyMoons1 Hel’s Bells Ⓥ (@MillyMoons1) reported

    @CMAgovUK You can give them some advice on decent customer service as well while you’re at at 👍🏻 their service has proper gone down the pan. @HSBC_UK