HSBC

Is HSBC down in Plymouth, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Plymouth, England 12/13/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Login (15%)

    Login (15%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ShNiRo Shalin (@ShNiRo) reported

    @HSBC_UK Unable to login via Mobile/Internet banking since yesterday. Receiving GSA error. Please help.

  • Nomad_ops69 Nomadops (@Nomad_ops69) reported

    @HSBC_UK Hello yes I’ve tried another device and browser. Keeps saying GSA ERROR and does not let me log in

  • elton_martyn Martyn E 🇪🇺🏳️‍🌈 🇪🇸 🔬🧬🦠 (@elton_martyn) reported

    @HSBC_UK Could you tell me how many working days it presently takes to send a credit transfer from my HSBC credit card to my HSBC current account please? The amount left my credit card account a week ago. Should I be worried?

  • TransparencyTF Transparency Task Force (@TransparencyTF) reported

    2/4 @HSBC_UK was penalised £63 million for similar issues. @StanChart was fined £46 million for failings in reporting and internal controls. TTF believes that fining large corporations isn’t enough to drive the change in conduct that is so desperately needed....

  • roman_fq Román FQ (@roman_fq) reported

    @HSBC_UK I'm not sure how productive a discussion with you would be. As a customer, I am thoroughly disappointed, more than a month without being able to use the app for more like a glorified dashboard. Use that time to discuss with your development team, this should be top priority

  • vjb72 Vicki Bardsley (@vjb72) reported

    @HSBC_UK So you've removed access to my money in my business account?! How am I supposed to pay anyone, including myself. Absolutely appalling after 10 years as a customer. #HSBC #crapcustomerservice

  • HilaryWallman Hilary Wallman (@HilaryWallman) reported

    @HSBC_UK @roman_fq This is the problem I'm having yesterday and today?

  • Nomad_ops69 Nomadops (@Nomad_ops69) reported

    @HSBC_UK Hello, is the online banking down?

  • elton_martyn Martyn E 🇪🇺🏳️‍🌈 🇪🇸 🔬🧬🦠 (@elton_martyn) reported

    @HSBC_UK Thanks for getting back to me so quickly Lee. Today is (working) day 7 from making the request by telephone. The amount disappeared from my account the next day. How long should I leave it before I panic?

  • cdnjanine Janine (@cdnjanine) reported

    @HSBC_UK With respect, I might feel more assured had my concerns been addressed on any of the first five occasions I requested escalation and support. I was told “there is no escalation and no mechanism to address your concerns”.