HSBC

Is HSBC down in Plymouth, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Plymouth, England 03/16/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (27%)

    Login (27%)

  3. Website (10%)

    Website (10%)

  4. Transactions (5%)

    Transactions (5%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • siancuthbert Sian CD (@siancuthbert) reported

    @HSBC_UK please can u fix the app it’s been faulty for a few days now. When will this be fixed

  • N_A_Barnes Nicholas Barnes (@N_A_Barnes) reported

    @CruisingTheCut @HSBC_UK I worked for First Direct for about 8 years - when they started they were owned by Midland and were an amazing company - innovative, fun and customer focused. Then HSBC bought Midland and it all started going downhill.

  • Mike92945641 Mike (@Mike92945641) reported

    @HSBC_UK hi there - I no longer have an account with you but am trying to trace the date of a particular transaction I made - what's the chances you could help me out with that?

  • carmadchris Chris (@carmadchris) reported

    @HSBC_UK @jenntaylor06 Guessing its never coming given we are a year on Looking to move credit card now, thats £30k a year from us going to move to an accepted medium. understand you can't support all platforms, but Garmin are huge,maybe a statement as to why HSBC have not engaged would be appropriate

  • hannidos Hannah Waddington (@hannidos) reported

    @HSBC_UK I have had an account taken out by someone else - a case of identity theft. Unfortunately your team who can help only work 9-5. Not really good enough for a leading global bank. I am worried about this and no one can help me until tomorrow.

  • alex_j789 Alex Johnson (@alex_j789) reported

    @CruisingTheCut @captaindexter @HSBC_UK The Barclays chat feature thing does this and they were relatively helpful when I had some issues buying a car recently. I'd get a notification when they'd replied then drop another message when I could

  • lhrlls LEAH-RAE ELLIS (@lhrlls) reported

    @HSBC_UK Hi, my mobile app keeps glitching and closing. I've updated my phone, deleted the app and reinstalled and closed the app. I'm at a loss of what else i can do. I can't access anything as I need my secure key that's on the app

  • captaindexter Excuse Me Captain Mark and Woodend Wanderer (@captaindexter) reported

    @CruisingTheCut @HSBC_UK Have used Firstdirect for years and always got to speak to a real person whenever we called 24/7. We spend a lot of time out of UK so having access to somebody real was a priority for us. Never let us down in over 20 years.

  • LukeAMerrett Luke Merrett (@LukeAMerrett) reported

    @steve_stringer @HSBC_UK @StarlingBank Thank you Steve, definitely looking at alternatives. In my experience if the new customer experience is bad it's always downhill from there.

  • PrettyHatMech 🄿🅁🄴🅃🅃🅈 🄷🄰🅃 🄼🄰🄲🄷🄸🄽🄴 (@PrettyHatMech) reported

    @NationCymru It will help @HSBC_UK staff discuss tax avoidance without @HMRCgovuk having a clue about what’s going on.