HSBC

Is HSBC down in Plymouth, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Plymouth, England 03/25/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Login (27%)

    Login (27%)

  3. Website (10%)

    Website (10%)

  4. Transactions (6%)

    Transactions (6%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ell365 ell365 💙 (@ell365) reported

    @HSBC_UK Thanks Avril. I've been assured the problem will be fixed in 24 hours, keeping my fingers crossed 🤞🏻

  • Annilc Annil Chandel (@Annilc) reported

    @HSBC_UK Still no response from Ian Stuart (HSBC CEO) office after acknowledging my email, your complaints team or your Payment Support Team well I guess the @financialombuds will have to get involved

  • 8ensmith Ben Smith (@8ensmith) reported

    @HSBC_UK your website and Android app is not working. I cannot make payments. When is a fix due? Will I get compensation for missed payments?

  • Owlsaints Paul (@Owlsaints) reported

    @HSBC_UK is there problems with the app? I’m trying to move funds and pay bills but it won’t load the recipients lists of where to send the money. According to the website there are no issues with any service but clearly there is.

  • JG97901214 J G (@JG97901214) reported

    @HSBC_UK hello. Is there anyone there? There are no online/app customer services available anywhere. Nothing.

  • David38691033 David (@David38691033) reported

    @HSBC_UK Why wasnt notification of the problem posted on your website or mobile app, all your service status indicators where green when clearly you were aware of the issue?

  • LouiseBurkinsh2 Louise Burkinshaw (@LouiseBurkinsh2) reported

    @hodskeg @HSBC_UK Yep. Very slow and not intuitive. If its not broke don't fix it

  • Dondatta Justin D Cann (@Dondatta) reported

    @NinaSCliff @HSBC_UK Yeah, it's been down for most of the morning. Even the in-app support isn't working and they aren't getting back to us...

  • Stephen85682433 Stephen (@Stephen85682433) reported

    @HSBC_UK @jilekchan I also asked the same question on 7Jan. They replied with 10 working days for the mail delivered. When no mail received so far and asked again, there is no reply.

  • Amandadevol085 Amanda Devol (@Amandadevol085) reported

    @bentasker @HSBC_UK I was recommended to @Germanzuppo they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅