HSBC

Is HSBC down in Plymouth, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Plymouth, England 11/23/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (17%)

    Website (17%)

  3. Login (13%)

    Login (13%)

  4. Withdrawals (4%)

    Withdrawals (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • penny_mum penny harper (@penny_mum) reported

    What is going on with @HSBC_UK ? 55 minutes hanging on only to speak to someone who doesn't have same access as someone in a branch - but NO - she has to put me on hold again!! and PHONE SOMEONE. Now she's telling me the lines are busy!!!

  • matt0755 Matt PT Chiles (@matt0755) reported

    @HSBC_UK New sercure key great 👍 now I can’t access my banking now set the app on iPhone been told by agent on phone I have wait for another sercure key or go to a branch again so frustrating that this current sercure key won’t work help

  • TobySpin Toby Spin (@TobySpin) reported

    @HSBC_UK Slight app issue - trying to reset account password, have entered DSK and when new password is entered (twice) it says “system error - try again later” - I will of course try again later too!

  • musicgirl2002uk Abby (@musicgirl2002uk) reported

    @HSBC_UK the hsbc app keeps crashing on my iPhone! Is there currently problems with the app?

  • SevdaLondon SEVDA LONDON (@SevdaLondon) reported

    @HSBC_UK Waiting on the phone for more than one hour to reach out to your representative and then cut the line with no reason. Where is your service HSBC? We can't access our account.

  • stefstelea Stef Stelea 👩‍💻 (@stefstelea) reported

    @HSBC_UK good morning HSBC! I’m trying to enable mobile banking after my account being locked, I need the digital secure key sent to my mobile but I’m not receiving any text messages. Please help

  • Shah89825785 Shah (@Shah89825785) reported

    @HSBC_UK how do you complain about customer service? 1. Agent took my name and put me on hold for 10 minutes 2. Agent took my postcode and put me on hold for another 10 mins 3. Agent finally does security checks and then put me on hold. Still on hold while I'm typing this.

  • robgrayson Rob Grayson (@robgrayson) reported

    @HSBC_UK I pay my monthly account fee month in, month out and have substantial credit balances with you. I NEVER call you, and the one time I need to contact you with an urgent query, it's impossible to get hold of anyone. /3

  • robgrayson Rob Grayson (@robgrayson) reported

    I pay my account fee month in, month out and have always had substantial credit balances with you. I NEVER call you, and the one time I need to contact you with an urgent query, it's impossible to get hold of anyone. @hsbc_uk (3/4)

  • JamieNelson7 Jamie Nelson (@JamieNelson7) reported

    @HSBC_UK I’ve been on hold to your business help line for hours. What’s going on ? You keep saying my call is important but I’m becoming a little doubtful about that