HSBC

Is HSBC down in Newport, Telford and Wrekin, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Newport, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Newport, Telford and Wrekin, England 01/02/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (16%)

    Login (16%)

  3. Transactions (8%)

    Transactions (8%)

  4. Website (8%)

    Website (8%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • simonparker065 Simon Parker (@simonparker065) reported

    @HSBC_UK as a customer of 40 years the treatment and total lack of humanity i received from the banks support department, on the day my mother died was something else. Support was the last thing I received. Apologies but NO support. I will find a bank that cares. Closing account

  • MageRage MageRage (@MageRage) reported

    @HSBCUKBusiness @HSBC_UK @HSBC 45 minutes waiting for your business customer service to answer. Still nothing.

  • AdamBro29683783 Adam Brown (@AdamBro29683783) reported

    @Eddystone506 @HSBC_UK Depends what type of customer you are. Are you a premier customer?

  • sm_upton Steve Upton (@sm_upton) reported

    My wife just spent 36 minutes on the phone to @HSBC_UK simply to order a replacement debit card. How can you be satisfied with this level of service?

  • ecariocalondon E F C S (@ecariocalondon) reported

    @HSBC_UK I had to ask for one as clearly this issue won’t be fixed anytime soon - extremely inconvenient from @HSBC_UK which could help million of their customers @Apple

  • twtt3rtalks wannabe (@twtt3rtalks) reported

    @HSBC_UK may i ask when your app will work on ios 15 as we are now far into PUBLIC beta and almost all other apps are working except for yours

  • ecariocalondon E F C S (@ecariocalondon) reported

    @HSBC_UK @Venkat78 This is a real shame as it is the only app not really working. Of course we all know the iOS 15 still beta but HSbC is not even trying to sort this out - really disappointing

  • jimmymasinclair Jimmy Sinclair (@jimmymasinclair) reported

    @sm_upton @HSBC_UK They seem to be quite content, but newsflash less people on linkedin complaining about their service so thats where they do their campaigning. Less information about their criminal background posted on linkedin so much so they sent me to twitter to complain.

  • L15per PurliEU aka Liz #NHSBlueHeart💙 #FBPE #FBPPR #FBPA (@L15per) reported

    @Eddystone506 @HSBC_UK They're desperately trying to recruit and train up new staff, apparently. The increase in people WFH has contributed to more support calls as well. It's very frustrating, but the staff are always lovely when you do get through.

  • Fairyen292 Irn (@Fairyen292) reported

    @HSBC_UK @shabazrashid of HSBC UK customer service... very kind, supportive and compassionate. Well done HSBC for choosing the right people to deliver very good quality service👏🏻👏🏻👏🏻