HSBC status: access issues and outage reports

Problems in the last 24 hours in Llandysul, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Llandysul, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

• Mobile App (57%)
• Login (26%)
• Website (9%)
• Transactions (7%)
• Withdrawals (2%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liz Quentin (@Lizqm) reported 3 minutes ago

  @HSBC_UK after I don’t know how many calls to set up a secure key for an InvestDirect account,I complete the complaints form and then that page is not available! I guess you might eventually send me the letters you want me to read online as I certainly can’t access them online!!

• 
  Andrew Baker (@AndrewBaker3456) reported 3 minutes ago

  @HSBC_UK It's bad enough that I'm seriously contemplating moving to another bank. What kind of login experience is this that it takes me 5 minutes everytime I try and login?

• 
  Have you seen my charger cable? (@Munky12) reported 5 minutes ago

  @DKebabmeat @HSBC_UK @Shelter Don't be a ****. There are 1.5m people in UK without a bank account, no access to credit, digital payments or secure cash storage. This is a huge step forward.

• 
  Saif Aslam (@msfslm) reported 6 minutes ago

  I hate how some banking apps (*cough* @HSBC_UK *cough*) stop working on major iOS betas. They think you’ve installed jailbroken software. 🙃

• 
  Rupert Pontin (@RupertPontin) reported 7 minutes ago

  Priceless customer service from @HSBC_UK once again. Locked out of my account for a week. Unable to get through on the phone. Until today.... (40 mins). Apparently I needed a special security clearance procedure - several "holds" later I was cut off!!!

• 
  black eagle **** force (@GaelicReptile) reported 10 minutes ago

  @Schnurpit @HSBC_UK @Shelter How does cryptocurrency help the homeless?

• 
  Lifelines Research (@Dave_Lifelines) reported 12 minutes ago

  PLEASE RT Shockingly bad service from @HSBC_UK My daughter's buying a house next week and her account's been locked. She has no idea why. She's been told she needs to go into a branch on a weekday between 10 and 2. She's a teacher. She can't. Sort it out HSBC.

• 
  Preriit Souda (@preriit2131) reported 13 minutes ago

  @HSBC_UK I have been calling for almost an hour and seems like your call centers are simply sleeping. Pathetic useless service

• 
  Harry's mum ❤ (@Notrollsallowe1) reported 13 minutes ago

  @HSBC_UK @HSBCUKBusiness shocking service, 50 mins in a priority queue for you to just cancel the call! I'm only trying to activate a security keypad...#customerexperience #fail

• 
  Mirabilis 🏳️‍🌈 BLM (@MirabilisZ) reported 16 minutes ago

  @HSBC_UK @Shelter Hello @HSBC_UK, whilst it's nice to provide these bank accounts, I seriously doubt that this will do much to protect the homeless. I became homeless about 5 years ago, despite having a bank account and some funds. There are no protections for people with undiagnosed health issues