HSBC

Is HSBC down in Fakenham, Norfolk, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Fakenham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Fakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Fakenham, Norfolk, England 01/22/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • lentillawyer Richard Bartram (@lentillawyer) reported

    @HSBC_UK Is there a problem with the app it crashes on start up?

  • ae_parry AP Rhondda (@ae_parry) reported

    And the funny thing about @HSBC_UK is they rang me to say they are putting their charges up soon .. so I am going to leave them anyway with all my accounts .. they need to pay customers to stay to us an appallingly bad service.

  • ae_parry AP Rhondda (@ae_parry) reported

    @HSBC_UK might have got the prize for the worse service ever. 15 minutes for a person to pass me on to someone else. 45 minutes waiting for that person. Who then explains I will be put forward to a priority team. I get cut off. What a joke of a bank.

  • johnnybigpotato Dan Harrison (@johnnybigpotato) reported

    @HSBC_UK Shocking service from HSBC....you blocked me from talking about my account 2 weeks ago (unjustly), I raised a complaint and it said you'd hear back about it in 5 working days but not heard anything. I was also told that a letter would come to me with a number to call so

  • Mitzy79084028 Mitzy🇬🇧🍺 (@Mitzy79084028) reported

    @HSBC_UK Absolutely disgusting customer service. Shocking and totally unacceptable. Seriously thinking about pulling my accounts 🤬🤬🤬🤬🤬🤬

  • angelsforhalo amy !! (@angelsforhalo) reported

    @HSBC_UK @HSBC_UK Will I still get a new card + pin if I am an existing HSBC customer? My account was automatically upgraded to a student account.

  • drulum Calum Andrew Morrell (@drulum) reported

    @HSBC_UK And because it's showing £0.00 I am unable to transfer money from my bank account to the card. So I have to wait until the purchases are showing on my account before I can make the transfer. The person I spoke with was very understanding and helpful. I wish the error was clearer!

  • drulum Calum Andrew Morrell (@drulum) reported

    @HSBC_UK Well, no, I can't set it up now. That's the whole point. I get the error I mentioned and can't proceed. The payee bank is YOU and I have never had a problem making the transfer regardless what time of day or night I've done so. You have an error on your end.

  • millieshorttt millicent short (@millieshorttt) reported from Consett, England

    @HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.

  • vivt0ng Viv Tong (@vivt0ng) reported

    @HSBC_UK Having issues logging on to mobile banking app all day - please review and sort!