Is HSBC down in East Dereham, Norfolk, England?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in East Dereham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Dereham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

1. 

   Mobile App (72%)

2. 

   Website (11%)

3. 

   Login (7%)

4. 

   Transactions (6%)

5. 

   Withdrawals (2%)

6. 

   Transfer (1%)

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• Nigel Bennett (@top1percentile) reported a minute ago

  Hello @HSBC_UK In one of your branches, I’ve just been told that it will take up to 4 working days to set up a new payee & make a transfer, if done in the branch. When I asked why & pointed out that it would be immediate if done online, the response was a shrug. Is this correct?

• Maxim Kabaev (@MaximKabaev21) reported 3 minutes ago

  It’s been 2 month already as my @HSBC_UK account is frozen and all of my money in it because the acc is “under the review”. I uploaded all of the documents they requested a month ago and got no response whatsoever since then. Many important plans had been broken because of that.

• Louise Grace (@LouiseGrace12) reported 4 minutes ago

  @ahistoryinart @HSBC_UK Is this a PayPal issue? How did they get access?

• Chris Read (@Chris_Read74) reported 7 minutes ago

  @HSBC_UK The issue isn’t with the App: InvestDirect has never opened on the App. This issue is with portfolio views not opening when viewing internet banking on iPad. Please relay to the systems team.

• Anthony (Tony) Evans (Sign name 'Laughing') (@Dukevfr) reported 15 minutes ago

  I'd love to go to @HSBC_UK, click on my DD or SO and see a break down of payments made ATLEAST back to the start of the previous tax year! Wouldn't that be helpful!!!

• Emma Jones (@emmajones1993) reported 17 minutes ago

  @HSBC_UK you are the worst bank ever! Taking £1300 from me with no explanation and now when I try and sort it out I get the phone put down on me! Disgusting service with lots errors made.

• Clare (@Clare31821754) reported 17 minutes ago

  @HSBC_UK Your customer service is off the charts atrocious these days. Hardly any branches still open and those that are have hours long queues to undertake basic banking transactions. Please send me info about how easiest to close my account!

• carl hoenderkamp (@carlalfy) reported 18 minutes ago

  @HSBC_UK iam locked out of my account for no reason and I need to see what's happening with pension,can anyone help the chat rooms are no help at all

• Robert Holmes (@AdleyRobert) reported 19 minutes ago

  @HSBC_UK Every single time I login to the mobile app to make a payment to Ovo, as soon as I touch the line for my reference no. it crashes and logs me out. It’s updated. I’ve paid it another way but you need to sort it out, thanks

• Chris Read (@Chris_Read74) reported 22 minutes ago

  @HSBC_UK InvestDirect isn’t opening on my iPad. Had this issue for two weeks. Please relay to your systems teams.