Is HSBC down in East Dereham, Norfolk, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in East Dereham, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in East Dereham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Website (18%)
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Login (18%)
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Transactions (3%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Lyndsay
(@loudpurplehair) reported
@HSBC_UK unacceptable service in the Southend branch. All paying in machines broken & no counter service. Have a cash gift to pay in & don't want to walk around with. I used to work for HSBC & would pride myself on service but the staff can't do this when being squeezed like this
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Peter Hobday
(@phobday) reported
@HSBC_UK Cannot log on to HSBC app, getting error message, warning about 'multiple attempts'. Cannot log on to website because app is giving me the code, and then not recognising details. This has been ongoing for three days. Surviving by transfering funds using my Revolut card.
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robox1234
(@robox1234) reported
@HSBC_UK @MrASingh @gratitudeinart Why don’t you team up with some people who can answer the phone on your business banking phone line? Maybe that might be an idea? Was kept on hold for 1hr 40 mins and then the bloke was “short” with me. As a bank you are a disgrace in terms of customer service. Businesses beware!
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Speshe11k
(@speshe11k) reported
@HSBC_UK I still can't access the hsbc app im assuming it is still down. Can anyone confirm
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Anna Caterina Florio
(@AnnaCFlorio) reported
@HSBC_UK you block a payment to my insurance when there are plenty of funds on my account. I call you TWICE and still can get no reason why&no fix Now I’m risking to lose my insurance and mess my credit score for YOUR missed payment.Ridiculous! Fix it now!!!
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Emma Guthrie
(@guthriej1975) reported
@HSBC_UK Chris - thanks for your reply but I don't see how the customer escalation team can help aside from resolving the known problem with the app. I see communications suggesting its fixed but I can assure you this is not the case. The lack of proper communication on this is very bad.
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Aliwell North
(@aliwell_north) reported
@HSBC_UK @stuart_k18 HSBC what are you doing? Are you still experiencing problems? If so, why can’t you put up a statement saying what the issue is and when it will be resolved
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(@stuart_k18) reported
Mobile banking app still not working @HSBC_UK @HSBC (over 10 days) this is just not good enough. #hsbc
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kathryn spooner
(@chasingunicorns) reported
@HSBC_UK So, which is it, my phone or HSBC app failure? New phones are expensive. I don’t want to buy one if this is a general HSBC error.
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Soxford
(@ignorami) reported
@HSBC_UK having been on hold for nearly 2 hours (so far), your recording has told me my “call is important” to you approx 220 times. At some point I feel like she’s going break down and confess that it isn’t.