HSBC status: access issues and outage reports

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Doncaster, England

The most recent HSBC outage reports came from the following cities: Rotherham.

City	Problem Type	Report Time
Rotherham	Mobile App	2 months ago
Doncaster	Mobile App	1 year ago
Pontefract	Mobile App	2 years ago
Doncaster	Website	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Torkild Smith (@torksmith) reported 2 minutes ago

  I got an issue with @HSBC_UK. Normally when money is due to leave the account, it is placed in 'pending' and you can see that. But if you do a foreign transfer, it is not! That caused me to do a transfer twice (me one, my wife one). Now we are left with less monies in the account

• 
  Distrbution Alpha (@Dist_Alpha) reported 3 minutes ago

  @HSBC_UK 2 hrs in hell loop of business customer service trying to get my business debit card unblocked. They send me to card services who say they can’t deal with business cards and send me back to them. How can I get out this cycle and someone to please unblock my card!

• 
  Suzanne McGowan (@Suzanne36861284) reported 6 minutes ago

  @HSBC_UK There doesn't appear to be a counter service anywhere near and I'm going round in circles trying to find a post office

• 
  RagVn (@ragvnz) reported 7 minutes ago

  @HSBC_UK hsbc kinetic- total waste of time. Very poor service. Lost 1 week of income as could not start to provide services waiting for the account which was rejected after false promises. Used online @Cashplus bank, all approved in 10 minutes.

• 
  matt clark (@codpiece69) reported 11 minutes ago

  @HSBC_UK i have a question can someone help? Re a buisness account application

• 
  GOOGZ (@GOOGZYY) reported 13 minutes ago

  @HSBC_UK push notifications for the app are no longer working I’ve tried switching them off and back on again Still not working Frustrating not to know and keep an eye when money is going on and out

• 
  Alan Bullion PhD (@alanbullion2) reported 20 minutes ago from Royal Tunbridge Wells, England

  @1988Harrington @Barclays @HSBC_UK I don’t think any of them want to employ actual staff anymore sadly. It’s all apps and self service machines these days. Good 👍 idea though - perhaps part of the Town Hall space could be deployed.

• 
  Sheen (@GoldenandSheen) reported 20 minutes ago

  @HSBC_UK Extremely concerned, I've been a victim of a scam, you investigated and found evidence of fraud and yet today one of your agents called me and was exceptionally rude. Can someone help please, I'd like to escalate the matter. I've been a customer for years, surprised.

• 
  Lam (@Kaishou) reported 21 minutes ago

  @HSBC_UK So I wasted money getting to my closest hsbc. It also doesn't help that before this I was told by your live chat that I can go through your online verification which I've done but your customer service has no acknowledgement of such a thing being done.

• 
  Toan Hoang (@thoang1000) reported 24 minutes ago

  @Cashplus @HSBC_UK @Cashplus I just got off the phone with support for the 4th time (one of them actually told me to hold and hung up). Apparently, I need to physically get documents certified (who on earth does this) and then send them via post and wait 10 days. This is in the 21st Century.