HSBC

Is HSBC down in Doncaster, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Doncaster, England 12/05/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (16%)

    Website (16%)

  3. Login (16%)

    Login (16%)

  4. Withdrawals (3%)

    Withdrawals (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • Dragongirl74 Debbie 🃏 (@Dragongirl74) reported from Sheffield, England

    @HSBC_UK mobile app not working, continually getting an error "return to login" even after a force stop and reboot. Main website also generating a error. Other users affected.

  • MatthewMillers Matthew Blackwell (@MatthewMillers) reported from Sheffield, England

    @HSBC_UK terrible service at crystal peaks branch today not good enough 😡

  • tishtoshtess Tessa Rose 💙 (@tishtoshtess) reported from Sheffield, England

    Why is @HSBC_UK closed on a Saturday?! I'm now without a bank card & access to my own money until TUESDAY as thought I could fetch it in branch this morning. What a great start to the bank holiday weekend.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielS83504395 Daniel Schneiderman (@DanielS83504395) reported

    @HSBC_UK I have been a customer for over 45 years and this is the worst customer service I have ever experienced. You can't get through on the phone and the live chat is hopeless. I'm off to Nat West!

  • AdySuter Ady Suter (@AdySuter) reported from Witney, England

    @HSBC_UK Thanks, however the mobile chat and phone line support were both frustratingly slow to respond and neither were able to help. Your customers need responsive methods of getting the help they need, including being able to talk to an actual human and in a reasonable timescale.

  • dmg2505 DMG2505 (@dmg2505) reported

    @HSBC_UK Perhaps if HSBC focussed more on customer service, you wouldn't need to keep closing branches and making so many people redundant

  • AdySuter Ady Suter (@AdySuter) reported

    @HSBC @HSBC_UK I just want to talk to a human-being please! Why do you do your best to be a service-preventer, rather than provider? Please do your job so I can get back to doing mine!

  • emmaseath emma :) (@emmaseath) reported

    @HSBC_UK I opened an account online for my 2 kids. Son gets his new card. Very excited. However the activate phone number doesn’t work and we now have to wait for a telephone passcode in the post to get it sorted. With Mail strikes we may get that next year? Terrible service!

  • XRPbread Rich Cakebread (@XRPbread) reported

    @janey_wayney13 We know you’re abusive @HSBC @HSBC_UK no need to shove it down our throats

  • vissvds4 Vishal Sutariya (@vissvds4) reported

    @HSBC_UK My account is suspended due to suspicious transaction which is okay,when I call customer service it takes 45 mins to reach an agent only to be kept on hold for next 30 mins. Have been trying you since yesterday afternoon, its frustrating, please help. #CustomerService

  • ClaireAlderman Claire (@ClaireAlderman) reported

    @HSBC_UK trying to apply for home owner loan online & keep getting an error message. Tried to do on phone but told can only be done with an appointment with an advisor but I don’t need the advice

  • MrStitch_BCG The Spine Collector 🇯🇲 🇰🇳 (@MrStitch_BCG) reported

    I swear @HSBC_UK have the WORSE banking app in the world!!! So ****

  • Ravi59411112 Ravi (@Ravi59411112) reported

    @HSBC_UK answer the bloody phone! been on hold for 30 minutes!! been given no indication of how much longer the wait is going to be!! terrible first impressions for a new customer!