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HSBC status: access issues and outage reports

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Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Doncaster, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • GavinBowles_
    Gavin (@GavinBowles_) reported

    @HSBC_UK hi. I have an account with you but haven’t used it for a while and can’t remember my log in details. Also an error appears when trying to register for online banking with the sort code and account number

  • charlieplaya
    Zezuru King (@charlieplaya) reported

    @HSBC_UK This is one of the worst banks I have dealt with, no customer care at all, avoid opening an account with them especially Business account

  • Sub_Low19
    さぶろう (@Sub_Low19) reported

    Hi, @HSBC_UK I'm hoping you can help. I tried calling to reactivate my frozen account, but the automated system asks for my telephone banking security number, which I don't have it with me. Could you please provide a phone number where I can speak to someone directly? Thanks.

  • Dave_Corner
    David Corner (@Dave_Corner) reported

    @HSBC_UK Hi myself my wife and kids are all on the correct version on different devices, and it shows the licence error for all of us when trying to to play in a cheque.

  • AlexRoebuck
    Alex Roebuck (@AlexRoebuck) reported

    @HSBC_UK Woken up to an email from you confirming registration of my card on Apple Pay. I’m lead to believe this was a glitch - will you be issuing a follow up to confirm?

  • 987Anders
    Ruth Anders (@987Anders) reported

    @HSBC_UK please contact me re : poor customer service. Advisors having to " follow the script ", unable to speak on behalf of my 91 year old parent, no knowledge about how the only remaining local branch operates. A frustrating 40 minute call.

  • neekeshverma
    Nivesh Verma (@neekeshverma) reported

    @HSBC_UK @financialombuds Please help here. Stuck in this situation with no update and financial hardships

  • Rrrrr_EJ
    Em JR (@Rrrrr_EJ) reported

    @HSBC_UK are there technical issues with your app, this morning. Very strange details being shown when I log on.

  • mpratik02
    Pratik Bhongade (@mpratik02) reported

    Hey @HSBC_UK , can you imagine if someone needs to get a 6 months up to date bank statement for his account he needs to chat or call customer service, they raise a request and ask you to wait for 2 days, it’s been 5 days I asked for the statement and still waiting. It should a simple date filter in the app to get the statement, don’t you think so? I recon, I am bit frustrated now with this amazing service.

  • Madhatt41585343
    Mad_hatter (@Madhatt41585343) reported

    Is it actually possible to get £220 switch bonus? Terms say must 'open a bank account in our mobile banking app' App sends me back to the website. Help bot says "need to apply... on your web browser... application isn’t available on the mobile app" @HSBC_UK