HSBC

Is HSBC down in Doncaster, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Doncaster, England 01/15/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (3%)

    Transactions (3%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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HSBC Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • Dragongirl74 Debbie 🃏 (@Dragongirl74) reported from Sheffield, England

    @HSBC_UK mobile app not working, continually getting an error "return to login" even after a force stop and reboot. Main website also generating a error. Other users affected.

  • tishtoshtess Tessa Rose 💙 (@tishtoshtess) reported from Sheffield, England

    Why is @HSBC_UK closed on a Saturday?! I'm now without a bank card & access to my own money until TUESDAY as thought I could fetch it in branch this morning. What a great start to the bank holiday weekend.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • KirstenHenry Kirsten Henry 💙 (@KirstenHenry) reported

    @HSBC_UK After many messages to many chat advisors, I *finally* got connected with someone that was prepared to help me. She did what I requested - amended my standing order… if only every member of HSBC staff was that helpful… such a simple request should not take so long to action!

  • Euston_D Euston Diablos (@Euston_D) reported

    @HSBC_UK @TakeFive Hey guys - please fix your app ASAP! Haven’t been able to do anything for a week and I’ve got bills to pay! Can’t even do it online as you need a code from the app #sortitout #getamoveon

  • ae_parry AP Rhondda (@ae_parry) reported

    @HSBC_UK might have got the prize for the worse service ever. 15 minutes for a person to pass me on to someone else. 45 minutes waiting for that person. Who then explains I will be put forward to a priority team. I get cut off. What a joke of a bank.

  • Sw1tchv2 Switch2.0 (@Sw1tchv2) reported

    @HSBC_UK is a joke of a bank. Worst customer experience yet.

  • daisydudeck Daisydudecker (@daisydudeck) reported

    @HSBC_UK you got any staff working today? I can't wait all day for someone to answer the phone

  • Rebeccafuller03 becca🐝❤️ (@Rebeccafuller03) reported

    @HSBC_UK your app is constantly shutting down when I’m trying to open it?? Any ideas on what to do

  • lotsofpink lotsofpink (@lotsofpink) reported

    @HSBC_UK I need to ensure my inactive account is closed for a mortgage application. I have no secure key but know my username and security words. Please help?

  • emilywae Emily Smithcroft (@emilywae) reported

    @HSBC_UK Hi, I haven’t been able to get onto my banking app on iOS for weeks now. I can’t access my account at all - do you know when there will be a fox for this? And is there a workaround for now?

  • DavidFa38683548 David Farmer (@DavidFa38683548) reported

    @empiresend @HSBC_UK You may find that branch staff numbers have reduced but under regulation they should log customer complaints and give you a complaint reference number so if you need to escalate to the ombudsman you have a link. Complete add into have to be dealt with in a strict timescale.

  • Daniel_Shepherd Daniel Shepherd (@Daniel_Shepherd) reported

    @HSBC_UK any idea when you will fix the app which has been crashing since the recent update? It is more than frustrating, given it's necessary for security codes too for browser based online banking. Thanks.