HSBC

Is HSBC down in Doncaster, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Doncaster, England 02/10/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (18%)

    Login (18%)

  3. Website (16%)

    Website (16%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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HSBC Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • tishtoshtess Tessa Rose 💙 (@tishtoshtess) reported from Sheffield, England

    Why is @HSBC_UK closed on a Saturday?! I'm now without a bank card & access to my own money until TUESDAY as thought I could fetch it in branch this morning. What a great start to the bank holiday weekend.

  • Dragongirl74 Debbie 🃏 (@Dragongirl74) reported from Sheffield, England

    @HSBC_UK mobile app not working, continually getting an error "return to login" even after a force stop and reboot. Main website also generating a error. Other users affected.

  • MatthewMillers Matthew Blackwell (@MatthewMillers) reported from Sheffield, England

    @HSBC_UK terrible service at crystal peaks branch today not good enough 😡

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • oriental_great GreatOrientalUK (@oriental_great) reported

    @HSBC_UK @HSBC Is anyone actually working in your bank??? I spent 4 hours on the weekend to get a simple matter sorted concerning my credit card. I was told that I am going to be contacted by the IT/Tech dept. Still waiting. I will close all my accounts after I get this matter

  • bchypnotherapy Rebecca Armstrong-Corbett (@bchypnotherapy) reported

    @linda_carmel_ @HSBC_UK Exactly, there are more modern banks out there that are a little more customer focused. Good for you!

  • dpatelxxx Miss P (@dpatelxxx) reported

    @HSBC_UK is there an update on when your app will be fixed? Website says everything is working fine but the app definitely isn't!!

  • roseegovi Rosie Govier (@roseegovi) reported

    Trying to make a payment to a credit card with @HSBC_UK seems impossible! No way to do this online, unless you're a HSBC customer and on the phone for over 20mins so far. Got to be the worst customer service... Help please HSBC?

  • Money__Tips Money__Tips (@Money__Tips) reported

    @HSBC_UK I can not see the individual transactions which are pending. It is just that the available balance has changed. It’s not a huge issue, just nice to see the transactions

  • JBT0108 JT (@JBT0108) reported

    @HSBC_UK please advise when you will be looking to increase the savings interest rates on your savings accounts. Please do not respond to this request by posting a snap shot of your website as I’ve read it. I just would like a time frame for how long it will take to consider it.

  • lisapitch Lisa Pitchford (@lisapitch) reported

    @HSBC_UK dreadful customer service 55 precious minutes wasted on ordering a new chequebook. Person still can’t tell me how I can order one next time online or if I can even use the banking app. Just shocking.

  • CatherineKZAP Catherine Kelly (@CatherineKZAP) reported

    @HSBC_UK No previous address on record bc they've lived at same one all life. Now locked out of phone banking, bc new security no being sent - but takes 7 working days. System now won't let them talk to anyone til got this no and reset security... 2/3

  • adam_moquet Adam Moquet (@adam_moquet) reported

    On hold to @HSBC_UK for 30mins, connected me to wrong department, terrible line, call handler had crying baby in the background, call took 20mins only to be sent to mobile app to complete the task and it didn’t work. Do you treat all long serving customers with such contempt?

  • adam_moquet Adam Moquet (@adam_moquet) reported

    @HSBC_UK some early promise on that call but 2hrs on the phone to you (mostly on hold) you still haven’t been able to provide me with the basic financial service I asked for. You can’t even respond in a timely manner on your DMs. Should dealing with you really be this difficult?