HSBC status: access issues and outage reports

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Doncaster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Doncaster, England

The most recent HSBC outage reports came from the following cities: Rotherham.

City	Problem Type	Report Time
Rotherham	Mobile App	1 month ago
Doncaster	Mobile App	1 year ago
Pontefract	Mobile App	2 years ago
Doncaster	Website	2 years ago

Community Discussion

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HSBC Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ruth Irvine (@Big_ruthie) reported 9 minutes ago

  @HSBC_UK Appalled at HSBC's lack of concern to customers experiencing the fraudulent use of their home address for credit card abuse. Issue raised on 04/04 but still unallocated, told today they have up to 30/05 to respond. This is the escalation process. HSBC approved this CCard

• 
  🆁 (@CapitalR) reported 9 minutes ago

  Last night someone in Turkey attempted to fraudulently use my credit card. I only used it for the hotel and flights for the Fenerbahçe away game. I didn’t use it in Istanbul at all 🤔 Unbelievably @HSBC_UK didn’t want me to cancel my credit card - i had to demand it. WTF? 😳

• 
  Simon 'Robertsey' Roberts (@simonro11487527) reported 10 minutes ago

  @HSBC_UK thanks for cancelling parts of my ‘Orchard’ account …..after we agreed (via the call centre) you wouldn’t …..I now await the outcome of my complaint (that’ll take over a week to answer…unreal!!) Very disappointed 30Y plus customer!! 🤬

• 
  KDL (@lawry_kevin) reported 13 minutes ago

  @HSBC_UK Been a customer over 50 years got scammed byca rouge trader police I evolved Trading standards gitca crime number Phoned my bank up to stop one of the payments They said no and told me why didn't research the trader Not happy very poor service

• 
  Baybars Umur (@baybarsumur) reported 16 minutes ago

  @HSBC_UK It's impossible to do online payments for a week now. Called you and the customer rep said they couldn't see any issues. There are funds in the account. No fraud alert. What's going on?

• 
  marsy ੈ✩‧₊˚ (@atinyblahaj) reported 17 minutes ago

  @ConanTheLeader @HSBC_UK hi conan, out of curiousity how was this solved? my HSBC UK account is tagged to my singapore number and I am awaiting an activation code to access my online banking.

• 
  Oomesh Sooba (@johnydean0101) reported 19 minutes ago

  @HSBC_UK I do not want you to respond to jack **** kri. Where is my bloody bank card. It was ordered o. 24 march and now we are 12 april

• 
  John Warren 🇺🇦 (@Sionilo) reported 21 minutes ago

  What a heap of crap @HSBC_UK has become, changing login details on new iPad and it crashed (might be our fault??) but absolutely no help from the ‘Delhi’ 😡 phone line. Now need to go to a branch 30 miles away to sort out. #switchcoming #tamping

• 
  Joe Langley (@langlineer) reported 23 minutes ago

  @HSBC_UK I am a long term customer that will be switching. Your customer service has gone off a cliff. Website, phone service and branch service are all inconsistent in multiple areas. Simply can't get some things done. Number of branches is awful. Can't get appt in branch.

• 
  SuperStar (@kevensantos118) reported 23 minutes ago

  @HSBC_UK please improve your contact services and problem solving effectiveness.