Hyperoptic Outage Report in Worthing, West Sussex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Worthing, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (13%)
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Wi-fi (12%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Reaghan Reilly
(@reaghanreilly) reported
@Hyperoptic very keen to complete my order but your website won’t let me! Spent hours in a phone Q and no reply! Help, please!
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RG90
(@RamGam90) reported
@HyperopticCS @ofcom the residents of Beaufort Park demand that @Hyperoptic be investigated for this issue. The lack of customer support is unheard of!
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Josh
(@Josshuuwaa) reported
@iamfrankie @Hyperoptic @HyperopticCS I think they're actually down at the pub to be honest and have been there the whole time
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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Spursonly
(@Livelifelovely) reported
@Hyperoptic day 5 without internet connection. I have now received an email that says they cannot give me an update or estimated time. Didn’t offer any help or advice either. I’ve taken money out of my pocket and had to take holiday as I can’t wfh any longer
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JJ
(@LL_8181) reported
@HyperopticCS @Hyperoptic your customer care service is a shame. It’s been over a week I’ve signed up for your services and till date, I’ve been unable to use your wifi. This is terrible tbh
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Ramneek D Singh
(@d_ramneek) reported
Day 5 of no internet and waiting over 1 hour to be connected to customer support! Connect to live chat? It says it's closed @Hyperoptic E1 region
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JitanEDM
(@JitanEDM) reported
@malroun1 @Hyperoptic @HyperopticCS Tell me about it, submitted a support ticket through the web, live chat isn’t available and no contact via dm or reply on Twitter. Guess they only reply when you complain about the lack of response.
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Russel WestBrick
(@bob_builder88) reported
@HyperopticCS @EuropeanNick Nick @Hyperoptic are terrible internet providers with regular outages. Avoid if you can
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wii_b
(@wii_b) reported
@HyperopticCS @hyperoptic the network has been down for 27 hours since yesterday afternoon. What happened to your service? no reply from email, no answer in phone. The so called “planned engineering work” was also 2 hours ago. When can you fix the issue ?