Hyperoptic Outage Report in Worthing, West Sussex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Worthing, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (14%)
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Wi-fi (12%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Ccynical
(@Ccynica) reported
@ViscountMonte @Hyperoptic Their customer service is the worst, they take a century to reply to you
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Joel Maher
(@joelrmaher) reported
@Hyperoptic Called by hyperoptic on Thursday. Told the network is ready in my building. I queried that and ask for confirmation. Hyperoptic employee said it’s definitely live. I explained I’ve been waiting for two weeks to get broadband installed and it’s due to be installed by Openreach…
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Joel Maher
(@joelrmaher) reported
@Hyperoptic …tomorrow. Hypertrophic employee said “great, you can cancel it then.” I once again asked for confirmation that hyperoptic was ready in our building, she confirmed. I got home from work on Thursday and phoned in to activate my hyperoptic router. The network wasn’t ready…
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Joel Maher
(@joelrmaher) reported
@Hyperoptic Hyperoptic have misinformed, lied, let down and completely shafted us after getting us to sign up. Not a good sign of things to come. We’re now without internet and we’re keen to leave hyperoptic before we’ve even started using their service.
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Robin Strutt
(@StruttRobin) reported
@Hyperoptic When will there be an ETA on the outage in London? Its been 48 hours now and no news on when it will be fixed?
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Apurv Parashar
(@ParasharApurv) reported
Hi , my connection (St. John’s wood, London) has been down for 24 hours. No response on phone, chat, email and twitter DM from Hyperoptic so far. This is hardly 24/7 support ! Can you please get back to me ? @HyperopticCS
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Joel Maher
(@joelrmaher) reported
@Hyperoptic …Phoned in on Friday to ask what was going on and when the network will be activated. Told they didn’t know but it should be soon and I’ll get a call back today to confirm details of activation and my plan. No call back. Arrived home today after weekend away. No internet still..
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David Stark🏳️⚧️🏳️🌈🇬🇧
(@DavidStarkk29) reported
@HyperopticCS @Hyperoptic The issue was solved, however, it's a pain in the neck... Wasting time, increasing the fees for no reason, I'll change next month.
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Xenomorph
(@xenom0rph09) reported
@acar321 @virginmedia I spent 3 year's with them in a room share house so had no choice and it was so bad. Glad I can now have FTTP via openreach or hyperoptic
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America Mappilai
(@AmericaMapillai) reported
Hello @Hyperoptic why do I need to pay more as a existing customer to renew? I missed the deadline and reached out and got charged more than what you offer new customer. Is this fair #hyperoptic @HyperopticCS