Hyperoptic outages and service status in Worthing, England

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Brown (@chrisbrowndog) reported 10 minutes ago

  @Hyperoptic you really are a useless pile of ****. No WiFi for 4 days, endless time spent on the phone, idiot customer service

• 
  Maks (@Makssss_O) reported 13 minutes ago

  Waited four days for my hyperoptic router only for it to arrive and there’s a fault somewhere in my flat and can’t get an engineer till next week. Wouldn’t have been the worst thing but O2 has next to no signal so I’m basically stuck in the stone ages in this flat.

• 
  James Nicholls (@jamesjnicholls) reported 14 minutes ago

  Nearly at 8 hours of outage now. Shocking @Hyperoptic

• 
  Kav (@KavehD) reported 14 minutes ago

  @Hyperoptic Is service down in DH6 postcode?

• 
  Adam Piper (@bitwog) reported 15 minutes ago

  @Hyperoptic @Hyperoptic your 12 hour SLA has been violated multiple times with delays over days. The best you've done so far is a single reply to multiple emails over the course of days. And even that one took 2 days, 16 hours, 42 minutes. Why are you so bad at this?

• 
  Gunjan Arora (@gunjanarora001) reported 17 minutes ago

  @Hyperoptic - broadband down for over 30 minutes and your customer care unreachable. Downdetector also showing multiple reports, is there an known outage?

• 
  Di Kong (@dikong87) reported 20 minutes ago

  @Hyperoptic my internet is down. I’m in SE3 area in London.

• 
  Chris Murphy (@AggressiveCool) reported 27 minutes ago

  @Hyperoptic Leading the way for fast Wi-Fi in blocks of flats. Very hard where I live, but very helpful, very good customer service never had no problems. When I was with ee, I had nothing but problems. Thank you so much.

• 
  Tahmedur Rahman (@Tahmedur123) reported 27 minutes ago

  @_Shareen267 Hyperoptic, consistently fast and strong speed constantly, even when there is lots of devices on at once, been with them for 2 years now not a single complaint.

• 
  Darren Symons (@DarrenSym) reported 29 minutes ago

  @Hyperoptic Are there any outage issues? I’m in RM16 and none of my devices can connect to the internet - but my box has all its lights on!