Hyperoptic

Hyperoptic Outage Report in Worthing, West Sussex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Worthing, West Sussex, England 01/22/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewMoutrie Andrew Moutrie (@AndrewMoutrie) reported

    @Hyperoptic Unlike your customer service Take your money and do nothing. Rubbish response times, if they respond can only pass it to someone else or say what they can’t do. Incompetence all over. Same thing first time we tried, no improvement in 2 years

  • niccimc Nicci McShane 倪琪 (@niccimc) reported

    @Hyperoptic an engineer came out yesterday to fix my Wi-Fi. It worked but it’s now not working again today! Please help I need urgent support on this now please for work

  • adrianhon Adrian Hon (@adrianhon) reported

    Thoughts on @Hyperoptic? That 900mbps up/down is very enticing! Is it as good as it sounds? Better than OpenReach fibre? Also: why is the monthly rolling contract *cheaper* than 12/24 month commitments?

  • mjholgate Matt Holgate (@mjholgate) reported

    @adhodgson I keep meaning to open an issue with opnsense and ask if we need an extra mode in Opnsense or if @Hyperoptic's gateways are broken. I'm not sure which is the case :-)

  • AndrewMoutrie Andrew Moutrie (@AndrewMoutrie) reported

    @Hyperoptic great stated offering, take your money and do nothing. Rubbish customer service, if they respond can only pass it to someone else or say what they can’t do. Incompetence all over. Same thing first time we tried, no improvement in 2 years

  • wrzith #freepalestine  (@wrzith) reported

    @sayemoo I had 3 consoles or pc and a few phones and never had an issue you probably dont have fast speed to people ratio either way bt became overpriced and virgin have a good deal rn if u live in a building try community fibre or hyperoptic even

  • xDommiex Domini (@xDommiex) reported

    @adrianhon @Hyperoptic Better than OpenReach fibre! By far! I was struggling with a crap connection for about 2 years before Hyperoptic were in my area, been with them for 4 months nearly and I’ve had no problems. I pay £30 a month. I don’t have a phone line though. I’m also on the 500mbps.

  • sugarandmagic Carrie Beesley || she/they || 🥄 (@sugarandmagic) reported

    Hello @Hyperoptic, I’ve now had no internet for a day and a half and your website says there’s no problem. What’s going on in SW18?

  • AndrewMoutrie Andrew Moutrie (@AndrewMoutrie) reported

    @Hyperoptic great stated offering, take your money and do nothing. Rubbish customer service, if they respond can only pass it to someone else or say what they can’t do. Incompetence all over. Same thing first time we tried, no improvement in 2 years

  • sophiajourno sophiajourno (@sophiajourno) reported

    @hyperoptic my wifi is down and has been for the past hour, can’t get through on the phone. Can you please help?!