Hyperoptic

Hyperoptic Outage Report in Worthing, West Sussex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Worthing, West Sussex, England 12/07/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @meghade25 @Hyperoptic We are so sorry to hear that Megha. Could we please ask you to DM us with your account details, and we will check for updates on your connection issue?

  • ColinWalkLondon Colin Davey (@ColinWalkLondon) reported

    @hyperoptic My internet is down and router dead. Sitting waiting for technical support. Told this would be 2 minutes max and it is now 20 minutes plus.

  • hanlespan Hannah Albery (@hanlespan) reported

    @HyperopticCS @Charlie76675754 I have the same issue in SE10. Last Thursday Hyperoptic online chat told me you had access to the point but due to it being a major outage it was unlikely the service would be back up before today. Now you are arranging access which is it?

  • kestermann Kester Mann (@kestermann) reported

    Hyperoptic CEO Dana Tobak criticises moves by rivals to raise prices mid contract. Says it puts customer trust at risk and hurts the industry. “People should not be surprised to see 10% tariff increases”. #ConnectedBritain

  • sendhelpformom Cristina (@sendhelpformom) reported

    @HyperopticCS @Hyperoptic I can confirm that my internet is back on. However the speed is still a third of what it should be. I am actually scared to ask you guys to fix it. Can you without killing my internet again?

  • isupposeitscool Danny D (@isupposeitscool) reported

    Day 44 since my instillation and still no internet. Starting to think @Hyperoptic’s technical support team won’t ever activate my account. @HyperopticCS it was only after my call today that I was offered any sort of escalation to a complaint department. Travesty.

  • pme269 Patricia Muñoz-Escalona (@pme269) reported

    Somehow @Hyperoptic is deleting my tweets. Worse customer service ever.

  • BentleyHarry Harry Bentley (@BentleyHarry) reported

    @sendhelpformom @Hyperoptic Exactly the same. Day 6 for myself. Monday send me an update saying they have no update on it. Nothing since. Worst decision of a provider made

  • LL_8181 JJ (@LL_8181) reported

    @HyperopticCS @Hyperoptic your customer care services are too poor. Been trying to talk to your customer care representatives for 3 days now and all efforts have been a waste. Tiring tbh!

  • Rawssy Ross (@Rawssy) reported

    @Hyperoptic @HyperopticCS hey i can't seem to start a live chat is anyone able to reach out to me RE a connection issue? Thanks