Hyperoptic outages and service status in Worthing, England
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- Hyperoptic generated 0 outage signals in the last 24 hours around Worthing, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Worthing, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Kate (@katefalkingham) reported@Hyperoptic having just spoken to the rudest customer service representative I have ever come across whilst giving my 30 days notice, please can you confirm when I will receive written confirmation of this? He couldn't do anything other than be rude to me 👍👍
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Jonathan Sacerdoti (@jonsac) reportedAfter 9 or 10 hours of no service, and no customer service, no helpline, no online info about the mass outage, and no attempt to fix or communicate at all, @Hyperoptic now has a phone line open at least, where it tells you there's no problem in your area, and puts you in a 20 plus person queue. This is pathetic.
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justin (@jamsmcp) reported@Hyperoptic I have had no Internet since Wednesday afternoon. Your team let me know that the earliest available time for someone to come out is Friday afternoon. 48 hours without Internet that literally controls everything plus working from home has been a poor experience 🤧😠😤
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Chris Brown (@chrisbrowndog) reported@Hyperoptic you really are a useless pile of ****. No WiFi for 4 days, endless time spent on the phone, idiot customer service
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Ryan 🤠 (@Slimothy_James) reportedMy @Hyperoptic has been dropping as low as 0.2mbps for over 3 weeks. Front-line support has been patronising and useless and I haven't seen an email from the technician I spoke to in almost a week now. Got an email saying it was fixed when it wasn't. Pathetic display, guys.
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Tushar Tony (@TusharTony) reported@Hyperoptic Most useless broadband service ever #hyperoptic
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Siddhant patni (@RafaSidwolf) reported@Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!
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Liverpool1207 (@Liverpool1207) reportedAnother company that appears to have no concept of customer care. @Hyperoptic
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palada (@sleepylafufu) reported@Hyperoptic internet's been out since early Friday morning. Something that should've been fixed in a few hours is still down, with no real updates so far!!!! no one answering calls, are you even trying? the worst providers, ever!!!!!
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Tom Thornhill (@TomThornhill_2) reported@FourthStreetDan @Hyperoptic Holy ****, they just told me my position in the queue. So I'm no longer queueing to be in the queue – I'm now in the *actual* queue.