Hyperoptic outages and service status in Worthing, England

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NEARK0 (@Nearko_) reported 2 minutes ago

  @Hyperoptic your service is down in my area! And you have no ******* call centres open to help! What a joke!!

• 
  Daidai (@daisdaisbaby) reported 2 minutes ago

  @Hyperoptic My service has not activated for a week due to your technical issue. How long should I wait?

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 3 minutes ago

  @AlexTarrant4 @Hyperoptic We are on Day 8 without service in SE16.

• 
  Marcelo Hidalgo (@mhmnat1) reported 5 minutes ago

  @Hyperoptic what’s going on with your service? You said maintenance this morning from 9am to 1pm (4hours) it’s 3:17 and still no service! Last time you made a “maintenance” I lost my service for 4 days!! 😡😡😡😡

• 
  Tidal Labs (@Tidal_Labs) reported 8 minutes ago

  @Hyperoptic your cancellation service is so unprofessional and inconsiderate it literally makes me feel sick. Ive submitted a request to cancel. Ive had no callback after 6 weeks. I call your tel line and i'm left on hold for 45 Minutes, Making it from 8th to 7th in the Queue.

• 
  thinkbroadband.com (@thinkbroadband) reported 8 minutes ago

  @AbPMet Hyperoptic have told us this wouldn't be related. Please contact their support (or DM us your details (name, e-mail address you use with Hyperoptic, postcode and flat number) and we'll ask them to look at it).

• 
  Rameez Kaleem (@RameezKaleem) reported 14 minutes ago

  @Hyperoptic I've pay for 1GB internet but the speed is around 2MB! There's no customer support on technical issues. Many people with similar issues. Almost feels like a scam!

• 
  James Nicholls (@jamesjnicholls) reported 15 minutes ago

  Nearly at 8 hours of outage now. Shocking @Hyperoptic

• 
  Don Edgley (@donedgley1) reported 17 minutes ago

  @Hyperoptic 3 days broken in SE16. Not sending text updates. Clearly not prioritising fixing your outage. What on earth is going on?

• 
  Mattia Righetti (@matttrighetti) reported 20 minutes ago

  @Hyperoptic all good? Service has been down for hours now