Hyperoptic Outage Report in Worthing, West Sussex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Worthing, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (14%)
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Wi-fi (12%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Christian Sanderson
(@Christian_sand) reported
@Hyperoptic Gold standard service, you are jokers, 8+ days for an engineer to fix an issue, 9 internet outages in 8 weeks, are you sure about this! #jokers #shocking
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Norman Lockley
(@NormanLockley) reported
Hey, @HyperopticCS I submitted a support query through my account on the Hyperoptic website over 2 weeks ago. No response/acknowledgement. Has that support channel been closed?
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Lee Jones
(@thisleejones) reported
@HyperopticCS Your Customer Satisfaction Team are anything but satisfying. They aren’t reply to emails, which is the overall concern, additionally you had the 10 business days requested and are yet to report back. You miss the point, @Hyperoptic give #poorcustomerservice and #poorcustomerxp
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Asad Feroz
(@aferoz007) reported
@Ofcom Thank you for your reply, I’m receiving pathetic services by @Hyperoptic @HyperopticCS as today was 10 day & still no one contacted me regarding the fault. They even don’t have any Engineer in such big company who can come and fix the fault. I request please cancel their license
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Selva
(@indraselva) reported
@Hyperoptic @HyperopticCS looks like you had changed some network policies that is blocking VPN? Is this what the reason why we're doing network maintenance? Why can't you be transparent when doing such changes?
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philippe polleux
(@philippepolleux) reported
Dear @Hyperoptic . I complained because I don't have internet since I switched to your company. Installation was done on the 17th of September. I received a response telling me I can wait another 10 days to get an answer. Is that really your customer service level. Impressive !
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Lee Jones
(@thisleejones) reported
@HyperopticCS You customer satisfaction team are anything but satisfying. They aren’t reply to emails, which is the overall concern, additionally you had the 10 business days requested and are yet to report back. You miss the point, @Hyperoptic give #poorcustomerservice and #poorcustomerxp
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Kiran Fatima
(@KFatima27) reported
@Hyperoptic The internet in my area is down again for the second time this year. Any time frame as to when we can expect it to be up and running again?
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Gaston Rampersad
(@gastonrampersad) reported
Unprecedented 30+ minute wait time to speak to @Hyperoptic customer service. At least the fibre is still fast.
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Vivek
(@xZPRUntaojgAHOT) reported
I’ve provided all the necessary informations every time I called. Talked to customer service over the phone and chat thrice but all the false promises. I can’t work from home due to this. Hope I kept back up virgin media plan. Never knew @HyperopticCS @Hyperoptic this bad.