Hyperoptic outages and service status in Worthing, England

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Worthing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Younghusband (@nenamewilldo) reported 58 seconds ago

  @Hyperoptic CS12010207 you don't answer the phone and your robot doesn't speak or understand English, I have sent an email to support however I don't want a telecoms supplier that takes 48 hours to respond cancel the install booking for Friday 1st May

• 
  Darán 🏆LFCCHAMP20NS🏆 (@DazLFC79) reported 2 minutes ago

  @JoshCF_ @Hyperoptic are even worse with their service. 8 years loyalty and they want me to pay 3 times as much as a new customer for the exact same service. Where is the business sense in disrespecting loyalty for short termism ? Also needs assessing by @CMAgovUK for unfair treatment

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 3 minutes ago

  @C9EmZ @virginmedia Quicker you move away from them the better, utterly useless overpriced scumbags, had nothing but issues with them for years then @Hyperoptic popped in my area after a few years of waiting and not looked back, cheaper, better quality and i sit on 5 ping (but im next to the hub)

• 
  Jordan🇩🇲 (@JordyOnside) reported 4 minutes ago

  Just spoke to @Hyperoptic Apparently it’s their biggest outage and a major priority but they have no time frame 👍 also the staff said their service tracker is actually fake that’s why it constantly says no issues

• 
  JO (@Iijo__9) reported 6 minutes ago

  @Hyperoptic My router has had a red Internet light for over 3 hours. I’ve power-cycled it several times, but the Broadband light is green and the Internet light stays red.. could you help please?

• 
  Nelly Friday (@menticapti) reported 8 minutes ago

  @root3vil @Hyperoptic Have they been sold? The customer service used to be so good.

• 
  Eddie (@EddieMakesGames) reported 12 minutes ago

  Hey @Hyperoptic I think your network has just died - I live in a complex with exclusively hyperoptic and all networks apart from a sky connection have died

• 
  Amber Gayler (@AmbieBambie94) reported 12 minutes ago

  @Hyperoptic is there issues in DA8?

• 
  M. (@mariucha77) reported 14 minutes ago

  @lulu_veganx @donedgley1 @Hyperoptic No news received since yesterday morning. Still no service.

• 
  ᴄᴍ. (@charliemensah) reported 20 minutes ago

  I might have to cancel this @Hyperoptic account.