Hyperoptic

Hyperoptic Outage

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

 No problems detected at Hyperoptic

Hyperoptic problems in the last 24 hours

Hyperoptic Outage Chart 04/13/2021 15:55

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 100.00% Internet

Hyperoptic Outage Map

The most recent outage reports and issues originated from Paddington, Manchester, Everdon, Slough, Hackney, Birmingham, London, Lambeth, Bermondsey and Poplar.

United KingdomPaddington Internet
United KingdomSlough Internet
United KingdomBirmingham Internet
United KingdomLondon Internet
United KingdomSlough Internet
United KingdomLondon Internet

Hyperoptic Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:
  • IanGCVS Ian Bruce (@IanGCVS) reported

    @ThirdSectorLab Hyperoptic also offer 'Fair Fibre' home broadband, good speed, unlimited data, no installation fee, no contract, £15 a month for people on certain benefits (tho not everyone can get their service). Guessing other providers do something similar.

  • arshia_vafaei av (@arshia_vafaei) reported

    @HyperopticCS @Hyperoptic its not just M4 area even in M14 internet is down

  • RosaliePilking1 Rosie (@RosaliePilking1) reported

    @Hyperoptic If you do not fix the connection in Manchester, I could end up jobless. :( A bit stupid when we pay so much a month.

  • heyfloraa Flóra₇ ◡̈ (@heyfloraa) reported

    @Hyperoptic imagine doing a video interview where the internet is not working, great first impression 🙁

  • arshia_vafaei av (@arshia_vafaei) reported

    @Hyperoptic hello, is the hyperoptics internet down in manchester area ?

  • scoobygeek ʀᴀᴄʜ🏳️‍🌈 (@scoobygeek) reported

    @Hyperoptic there seems to be an issue in Manchester! Fun times for people who have to work from home 😬

  • MBaxter40045825 M.Baxter (@MBaxter40045825) reported

    @Hyperoptic 15 minutes waiting so far with your **** hold music. I thought talktalks hold music was infuriating

  • dannylavelle_ HolyPanda (@dannylavelle_) reported

    @Bitter_Penguin @Hyperoptic Reliable? It’s down for Manchester.

  • heyfloraa Flóra₇ ◡̈ (@heyfloraa) reported

    @Hyperoptic wifi down, not surprised

  • dannylavelle_ HolyPanda (@dannylavelle_) reported

    @Hyperoptic service is down in Manchester. Please can you sort ASAP.

  • MBaxter40045825 M.Baxter (@MBaxter40045825) reported

    @Hyperoptic has your service died? I can't get any signal at all. What am I paying you £50 a month for?!

  • Marc_Bubbles Marc (@Marc_Bubbles) reported from Manchester, England

    @Hyperoptic @HyperopticCS another unsuccessful attempt to connect service! Put through to the advanced team which was a mailbox full and the line hung up! 30 mins passed around 😡

  • VapourKun Vapour (@VapourKun) reported

    @splasheyy Use hyperoptic god Wi-fi only 30£ a month. 150mb per second never have problems with internet 0ping in creative an like 15 ping in game

  • ollie299792458 Oliver Black (@ollie299792458) reported

    @TalkTalk You seem to be under the impression that only your customers can call out your bad behaviour and hypocrisy. I'm with @ThreeUK & @Hyperoptic - neither have tried to shaft anyone on a fixed term contract.

  • ollie299792458 Oliver Black (@ollie299792458) reported

    @TalkTalk You seem to be under the impression that only you customers can call out your bad behaviour and hypocrisy. I'm with @ThreeUK & @Hyperoptic , neither have tried to shaft anyone on a fixed term contract.

  • AJPendleton Andrew Pendleton (@AJPendleton) reported

    @CommunityFibre @Hyperoptic But surely it would be better if we had one set of cables, owned by the local authority or community in some form, and then commissioned the service provider. In the meantime, loads of places aren't cabled at all.

  • johntoal1989 Slayer (@johntoal1989) reported

    @Hyperoptic my nets been slow all day today

  • johntoal1989 Slayer (@johntoal1989) reported

    @Hyperoptic It's been really slow last hour only getting 6 mg should get 150

  • harimbae harimbae (@harimbae) reported

    @Hyperoptic heya my wifis not been working since this morning and only our lan connected devices have access to internet. Please help we’re finding it very difficult to resolve the issue and your phone lines aren’t answering.

  • Kayleighdance5 Kayleigh dance (@Kayleighdance5) reported

    @HyperopticCS @CarrieHFletcher Been with hyperoptic since November 2020 as I switched over from sky. Sky was giving me 15-17 mbps for £29 a month and the connection was terrible. Didn’t even want to come out and fix the issues I had with dropping out etc. Was the best move I made by coming over too these guys

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Everdon, England

    These issues are now nearing resolution. We anticipate that, barring any further technical issues, Hyperoptic will switch the service on by week ending 16 April 2021” 2/2

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Everdon, England

    Message from @Hyperoptic: “There have been a number of technical issues which have prevented us from making this site live, including a blockage in the Openreach primary connection, and an issue with the nodes. 1/2

  • benlefoe Ben Le Foe (@benlefoe) reported

    Hi @Hyperoptic, have all your support people been involved in a terrible accident? Been waiting in online chat for nearly and hour and on the phone for 30 mins.

  • neilcow Neil Cowan (@neilcow) reported

    @Hyperoptic You installed internet at Battersea Reach, Wandsworth, today and left a mess. Rubbish left on the carpet and the hallway ceiling tiles not reinstalled properly. When will you be returning to fix this? (Copied to Concierge Management and maintenance.)

  • alicetang Alice (@alicetang) reported

    @HyperopticCS @Hyperoptic Just feel totally let down - getting a response from your company takes days. I attended an online funeral on 6th so the timing of the service fault was awful. Really didn't need to be let down so badly right now. Fed up with your company's slow response - now planning to leave.

  • PedroT70 ArmchairCritique (@PedroT70) reported

    @Hyperoptic Last night i down loaded a 2.39Gb game in around 2 minutes on your 500Mb/sec service. Bonkers speed. That breaks all my previous download records over the years.

  • Dafydd_62 Dafydd 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪=🇪🇺 🛸 (@Dafydd_62) reported

    @Hyperoptic Must admit, your service for over a year has never failed. 👍

  • joods Andrew G (@joods) reported

    @Hyperoptic I would love to but your company has done half the job and disappeared, lousy service.

  • Christouch291 Chris Jones (@Christouch291) reported

    @Hyperoptic I don’t have a bad word to say about Hyperoptic. It’s been a year since I signed up and so far I’m 💯 happy with everything they do !

  • goyalam AG (@goyalam) reported

    @Hyperoptic Nothing reliable about broadband from Hyperoptic any more. It used to be a decent service but as an existing customer for the last month I am stuck with intermittent broadband service and none at Hyperoptic customer service even care to pick the phone so I can’t even cancel.