Hyperoptic outages and service status in Manchester, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Manchester, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout.
- Total Blackout (100%)
The latest reports from users having issues in Manchester come from postal codes M61 .
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Manchester, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Manchester, England
The most recent Hyperoptic outage reports came from the following cities: Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Total Blackout | 13 days ago |
|
Manchester
|
Total Blackout | 25 days ago |
|
Manchester
|
Internet | 2 months ago |
|
Manchester
|
Internet | 2 months ago |
|
Manchester
|
Internet | 2 months ago |
|
Manchester
|
Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Manchester, England
Latest outage, problems and issue reports in Manchester and nearby locations:
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Melissa Rose Stevens (@Melissa_Rose_xx) reported from Salford, England@Hyperoptic my internet has been down for 2 days & I work from home. Send help please, there’s only so many coffees I can have from a coffee shop 🙃
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Marc (@Marc_Bubbles) reported from Manchester, England@Hyperoptic @HyperopticCS another unsuccessful attempt to connect service! Put through to the advanced team which was a mailbox full and the line hung up! 30 mins passed around 😡
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Rachael (@Rachet1988) reported from Manchester, EnglandI've got 10 mins of the movie left and Hyperoptic has gone down. I'll just make up the ending shall I?
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Niall Gavin Batty (@niallbatty) reported from Manchester, England@Hyperoptic What is going on with your customer service? 5 online messages and 3 emails.....no contact from you and still no Internet! Its been 24 hours. Not good enough!
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Cruze0701 (@RISHSHU0510) reported from Manchester, England@Hyperoptic MF’s Fix your internet we are trying to work from home. Manchester green quarters
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Matthew Thompson (@M_at) reported from Salford, EnglandAnother week where @Hyperoptic have broken my IPv6 having only just gotten it working. Third time. This time just a week after fixing it last time. How I long for the days where I could choose which ISP I use.
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Renzo Ciafardone (@rciafardone) reported from Salford, EnglandAlmost 3 hours without Internet. I work remotely and I am completely isolated from my company. @Hyperoptic at Manchester has been great so far but this is really bad.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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ells🦋 (@ells_afc) reported@AFCBUDDY85 @Hyperoptic Speeds are great I must say and the follow up customer service from management has been very good. But trying to raise the outages and get timeframes was near enough impossible. I went almost 2 days with no wifi. They’ve now given me basically 3 months for free.
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Ash 🏴🇨🇼 (@theashrb) reported@real_amos @GuthixMoney This is the thing, they all appear to be amazing for the first year or two then they go to **** 😭 this is what happened to me with Hyperoptic
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Chris Newton (@drchrisnewton) reportedWi-fi down for a second day. @Hyperoptic are very slow to respond, and won't even guarantee an engineer visit today. It looks like my time with this company won't be very long. Not good enough.
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Adam Piper (@bitwog) reported@Hyperoptic @Hyperoptic your 12 hour SLA has been violated multiple times with delays over days. The best you've done so far is a single reply to multiple emails over the course of days. And even that one took 2 days, 16 hours, 42 minutes. Why are you so bad at this?
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Yusuf (@ArtetasShampoo) reported@Hyperoptic your customer service is in the gutter. Hundreds of customers have been without service for hours, yet there’s been zero communication, no way to reach support and seemingly no acknowledgement that there’s even an issue. Absolutely disgraceful.
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Donato Capitella (@dcapitella) reported@Hyperoptic having another outage within 1 month ...
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John Younghusband (@nenamewilldo) reported@Hyperoptic as you won't answer the phone and your robot can't speak or understand english be advised I don't have a contract and you can cancel my installation visit tommorow oss I don't like threats
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Damini (@Damini_ID) reportedMy WiFi is ruining my life. **** you hyperoptic!
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steven🐧 (@scarab999) reported@marcwalsh @Hyperoptic Yes, same. Drove me mad, now using a hotspot to do some work. There is no outage apparently in my area....
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Unnat (@unnat_619) reportedCustomer support is equally frustrating. 1+ hour waits on calls, 30+ minute chat queues, then agents disappear for 5–7 minutes and the chat gets terminated if I'm inactive for 60 seconds. Poor performance, endless waiting, no resolution Customers deserve better #Hyperoptic