Hyperoptic

Hyperoptic Outage Report in Salford, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Salford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Salford, England 12/29/2025 13:05

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Salford, England

The most recent Hyperoptic outage reports came from the following cities: Manchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester E-mail
United KingdomManchester Total Blackout
United KingdomManchester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Salford, England

Latest outage, problems and issue reports in Salford and nearby locations:

  • Marc_Bubbles Marc (@Marc_Bubbles) reported from Manchester, England

    @Hyperoptic @HyperopticCS another unsuccessful attempt to connect service! Put through to the advanced team which was a mailbox full and the line hung up! 30 mins passed around 😡

  • niallbatty Niall Gavin Batty (@niallbatty) reported from Manchester, England

    @Hyperoptic What is going on with your customer service? 5 online messages and 3 emails.....no contact from you and still no Internet! Its been 24 hours. Not good enough!

  • Rachet1988 Rachael (@Rachet1988) reported from Manchester, England

    I've got 10 mins of the movie left and Hyperoptic has gone down. I'll just make up the ending shall I?

  • Melissa_Rose_xx Melissa Rose Stevens (@Melissa_Rose_xx) reported from Salford, England

    @Hyperoptic my internet has been down for 2 days & I work from home. Send help please, there’s only so many coffees I can have from a coffee shop 🙃

  • RISHSHU0510 Cruze0701 (@RISHSHU0510) reported from Manchester, England

    @Hyperoptic MF’s Fix your internet we are trying to work from home. Manchester green quarters

  • rciafardone Renzo Ciafardone (@rciafardone) reported from Salford, England

    Almost 3 hours without Internet. I work remotely and I am completely isolated from my company. @Hyperoptic at Manchester has been great so far but this is really bad.

  • M_at Matthew Thompson (@M_at) reported from Salford, England

    Another week where @Hyperoptic have broken my IPv6 having only just gotten it working. Third time. This time just a week after fixing it last time. How I long for the days where I could choose which ISP I use.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • kingfrederik Fred (@kingfrederik) reported

    @Hyperoptic is very fast internet but very slow at fixing issues. A switch broke LAST NIGHT and they've still not fixed it leaving hundreds without internet.

  • graemebrown86 Graeme (@graemebrown86) reported

    @LGSTFU22 @HyperopticCS Point proven then I don't know how they get it to each property but clearly a wider issue despite them denying it. DO YOU UNDERSTAND @Hyperoptic ? Where's the Glasgow engineer? Get them to my block to prove I'm right!

  • georgerowberry George Rowberry (@georgerowberry) reported

    Such a disappointing experience with @Hyperoptic has taken over 3 weeks just to get a pre-install check! Just to be told their system is broken and I may or may not even get one!…terrible experience and completely left in the dark, lost hours on the phone to CS . 😤

  • MichalAkrabi Michal Akrabi Peleg (@MichalAkrabi) reported

    @Hyperoptic Too bad our whole street is down and you guys can't figure out why and when it'll be sorted

  • LaurieIsATart Laureo Speedwagon (@LaurieIsATart) reported

    Hey @Hyperoptic, any explanation as to why my internet upload/download speeds are so poor in Glasgow city centre? Can barely watch a thing

  • MissJennyBird Jenny Bird 🇪🇺 #NOTMYPM #GTTO 💙#NHS (@MissJennyBird) reported

    Any news on my installation @Hyperoptic @HyperopticCS or are you going to leave me yet another day without any service?! This has been going on since TUESDAY morning. Never, ever known a Company like it!!!! 🤬

  • davidjoos David Joos (@davidjoos) reported

    @HyperopticCS service statis is showing up as green, however red light by “internet” (across all Hyperoptic customers at the development). Also: poor QOS and intermittent drops over the last couple of weeks… Thanks in advance!

  • ninjahippouk GafGaf (@ninjahippouk) reported

    @Dingdong429 @Hyperoptic You still have probs? We are connected to south Glasgow but are 8miles away. We have nothing either. Don’t use a hyperoptic router so they won’t help. My google mesh says it has internet but nothing on the house is working.

  • CatriRose Rosie (@CatriRose) reported

    @Hyperoptic I had bad experience with @Hyperoptic, would steer clear

  • BoyGeekDrone BoyGeekDroneperidone (@BoyGeekDrone) reported

    @HyperopticCS @Hyperoptic Can I have an update about the service disruption in Glasgow?