Hyperoptic

Hyperoptic Outage Report in Salford, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Salford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Salford, England 10/15/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Salford, England

Latest outage, problems and issue reports in Salford and nearby locations:

  • Melissa_Rose_xx Melissa Rose Stevens (@Melissa_Rose_xx) reported from Salford, England

    @Hyperoptic my internet has been down for 2 days & I work from home. Send help please, there’s only so many coffees I can have from a coffee shop 🙃

  • RISHSHU0510 Cruze0701 (@RISHSHU0510) reported from Manchester, England

    @Hyperoptic MF’s Fix your internet we are trying to work from home. Manchester green quarters

  • Marc_Bubbles Marc (@Marc_Bubbles) reported from Manchester, England

    @Hyperoptic @HyperopticCS another unsuccessful attempt to connect service! Put through to the advanced team which was a mailbox full and the line hung up! 30 mins passed around 😡

  • niallbatty Niall Gavin Batty (@niallbatty) reported from Manchester, England

    @Hyperoptic What is going on with your customer service? 5 online messages and 3 emails.....no contact from you and still no Internet! Its been 24 hours. Not good enough!

  • Rachet1988 Rachael (@Rachet1988) reported from Manchester, England

    I've got 10 mins of the movie left and Hyperoptic has gone down. I'll just make up the ending shall I?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Hankers4Charlie Charlie Hankers (@Hankers4Charlie) reported

    @joccay @UrmstonDeb Ours has been off and on all night. At one point I did a speed test and I was connected to Hyperoptic getting 70mbps, then nothing. Seems intermittent rather than just broken. Hope it's working tomorrow or I'm in trouble ...

  • VANESSA74726971 VANESSA BOYD (@VANESSA74726971) reported

    @Hyperoptic Hello - I just 49 minutes in a Hyperoptic queue for customer service billing. Due to cash flow issues asked for short payment deferral so can do work. Flatly refused due help received prior. Long standing and loyal customer. Unhelpful and callous customer service.

  • cbrown1230 Christine (@cbrown1230) reported

    @Hyperoptic National provide some service to your customers would be better. Useless

  • Lesism Les (@Lesism) reported

    @grandwaz000 Shut up, you! You make me feel sick!🤮 Best thing about my brief marriage was Hyperoptic, and I miss it so damn much!

  • cbrown1230 Christine (@cbrown1230) reported

    @HyperopticCS @Hyperoptic Not sure how you can say you’re doing your best when actually you are doing nothing. Apparently the engineers don’t work for you and don’t respond to your messages so customer do not get service

  • Irammy_ Irām (@Irammy_) reported

    Wow. £245 to cancel broadband with @Hyperoptic. I'd previously had a great service with them but now I would definitely not recommend. @HyperopticCS

  • Shan41617142 Shan (@Shan41617142) reported

    @Hyperoptic @HyperopticCS citywide internet down for now 4 days with no update. Any idea when you guys will get your act together? Do I need to go through the work week without internet?

  • moxietex Moxietex (@moxietex) reported

    @Hyperoptic no service in N1 for 20 hours no updates. Can’t get through to find out what is going on. Can I at least get an ETA? The outages keep increasing and the response rate decreasing. #internetdown #badservice

  • cbrown1230 Christine (@cbrown1230) reported

    @HyperopticCS Just received a total nonsense Dm. All I need is a replacement box or an engineer visit & can’t understand why a decent company would take 5 days to arrange this. Your customer service & the actual service provide is truly awful and people should avoid @Hyperoptic at all costs

  • bbinlonduan bbinlonduan (@bbinlonduan) reported

    @Hyperoptic hi, can anyone help with my internet, waited in queue twice for a chat and it just keep disappearing, i also inbox @HyperopticCS but no one replied. Internet is very unstable lately