Hyperoptic Outage Report in Salford, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Salford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Salford, England
The most recent Hyperoptic outage reports came from the following cities: Manchester and Oldham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Salford, England
Latest outage, problems and issue reports in Salford and nearby locations:
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Niall Gavin Batty
(@niallbatty) reported
from
Manchester, England
@Hyperoptic What is going on with your customer service? 5 online messages and 3 emails.....no contact from you and still no Internet! Its been 24 hours. Not good enough!
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Renzo Ciafardone
(@rciafardone) reported
from
Salford, England
Almost 3 hours without Internet. I work remotely and I am completely isolated from my company. @Hyperoptic at Manchester has been great so far but this is really bad.
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Cruze0701
(@RISHSHU0510) reported
from
Manchester, England
@Hyperoptic MF’s Fix your internet we are trying to work from home. Manchester green quarters
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Rachael
(@Rachet1988) reported
from
Manchester, England
I've got 10 mins of the movie left and Hyperoptic has gone down. I'll just make up the ending shall I?
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Melissa Rose Stevens
(@Melissa_Rose_xx) reported
from
Salford, England
@Hyperoptic my internet has been down for 2 days & I work from home. Send help please, there’s only so many coffees I can have from a coffee shop 🙃
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Marc
(@Marc_Bubbles) reported
from
Manchester, England
@Hyperoptic @HyperopticCS another unsuccessful attempt to connect service! Put through to the advanced team which was a mailbox full and the line hung up! 30 mins passed around 😡
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Storey
(@lee_storey) reported
@ashwinkumar05 @HyperopticCS I didn’t get any information from Hyperoptic but, according to a neighbour who spoke to them, an engineer turned up yesterday but they couldn’t get into the network cabinet.
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ToluLubelle
(@ToluLubelle) reported
@HyperopticCS @Hyperoptic it’s been 5 days of no internet. The worst service I’ve ever experienced with an ISP.
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T-bag
(@Chavapa_99) reported
@virginmedia it actually baffles me how you are still active as a company. Your service is terrible, your customers are leaving and now that @Hyperoptic and @CommunityFibre are here, I am just counting the days they are available in my area. Virgin Do Better!
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Mrlaw
(@Uklawyer123) reported
@Hyperoptic Customers should be aware of the extortionate termination clauses esp when moving house and Hyperoptic doesn't provide the service in an area moving to..
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Day of Judgment
(@thebionicbarbie) reported
@Jessica36091162 @Hyperoptic Same here! Did they ever fix yours?
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Mrlaw
(@Uklawyer123) reported
@freetoswitch Will you be campaigning to end your early termination charges too? Particularly where you're unable to service a customer in their new home due to the lack of @Hyperoptic infrastructure in that area..
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krok
(@kicipkc) reported
I am extremely frustrated that I have been without an internet connection for nine days and have called Hyperoptic @Hyperoptic twice already, yet the problem remains unsolved! I am now switching to Virgin Media @virginmedia , I cannot tolerate this level of inefficiency anymore.
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Chriseh
(@ChrisehCS) reported
@smooyacs @virginmedia Unless you can get Hyperoptic where you live, or BT true fibre, then you don't have much choice. If you raise multiple complaints with them then they will eventually help you. Took me a month of constant complaints before they fixed my line. Hyperoptic are fantastic though.
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Mrlaw
(@Uklawyer123) reported
@Hyperoptic Customers should be aware of the extortionate termination clauses esp when moving house and Hyperoptic doesn't provide the service in an area moving to..
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HyperopticCS
(@HyperopticCS) reported
@ananthjk @Hyperoptic @HyperopticCEO Hi, our Customer Care team provided all info they had at that moment, and we can see that our System Support team is involved and working on this case as well. Sorry for the delay, but we're sure that this will be resolved soon.