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Hyperoptic

Hyperoptic outages and service status in Salford, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Salford, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Salford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Salford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Salford, England

The most recent Hyperoptic outage reports came from the following cities: Manchester.

CityProblem TypeReport Time
Manchester Total Blackout 1 month ago
Manchester Total Blackout 1 month ago
Manchester Internet 2 months ago
Manchester Internet 3 months ago
Manchester Internet 3 months ago
Manchester Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Salford, England

Latest outage, problems and issue reports in Salford and nearby locations:

  • Melissa_Rose_xx
    Melissa Rose Stevens (@Melissa_Rose_xx) reported from Salford, England

    @Hyperoptic my internet has been down for 2 days & I work from home. Send help please, there’s only so many coffees I can have from a coffee shop 🙃

  • Marc_Bubbles
    Marc (@Marc_Bubbles) reported from Manchester, England

    @Hyperoptic @HyperopticCS another unsuccessful attempt to connect service! Put through to the advanced team which was a mailbox full and the line hung up! 30 mins passed around 😡

  • Rachet1988
    Rachael (@Rachet1988) reported from Manchester, England

    I've got 10 mins of the movie left and Hyperoptic has gone down. I'll just make up the ending shall I?

  • niallbatty
    Niall Gavin Batty (@niallbatty) reported from Manchester, England

    @Hyperoptic What is going on with your customer service? 5 online messages and 3 emails.....no contact from you and still no Internet! Its been 24 hours. Not good enough!

  • rciafardone
    Renzo Ciafardone (@rciafardone) reported from Salford, England

    Almost 3 hours without Internet. I work remotely and I am completely isolated from my company. @Hyperoptic at Manchester has been great so far but this is really bad.

  • RISHSHU0510
    Cruze0701 (@RISHSHU0510) reported from Manchester, England

    @Hyperoptic MF’s Fix your internet we are trying to work from home. Manchester green quarters

  • M_at
    Matthew Thompson (@M_at) reported from Salford, England

    Another week where @Hyperoptic have broken my IPv6 having only just gotten it working. Third time. This time just a week after fixing it last time. How I long for the days where I could choose which ISP I use.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • d039043
    MV (@d039043) reported

    @Hyperoptic your support service is a joke. Put on hold for 48 mins now to get my connection cancelled. What other channels can I use to cancel my connection? #shocking

  • CanteleLidia
    Lidia Cantele (@CanteleLidia) reported

    @Hyperoptic Disappointing service from Hyperoptic. Switched from Virgin having been told I’d be credited my £200 early termination fee once evidence of charges provided. 7 months on- multiple times raising this- still nothing done to apply credit. Case is being ‘investigated’. Sort this out!

  • TusharTony
    Tushar Tony (@TusharTony) reported

    @Hyperoptic Most useless broadband service ever #hyperoptic

  • Iijo__9
    JO (@Iijo__9) reported

    @Hyperoptic My router has had a red Internet light for over 3 hours. I’ve power-cycled it several times, but the Broadband light is green and the Internet light stays red.. could you help please?

  • ells_afc
    ells🦋 (@ells_afc) reported

    @FourthStreetDan @TomThornhill_2 @Hyperoptic What area are you in? I’m watford and no service since 1am

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    @mariucha77 @Hyperoptic @donedgley1 Day 2 of no service. It’s like Groundhog Day!

  • Tidal_Labs
    Tidal Labs (@Tidal_Labs) reported

    @Hyperoptic your cancellation service is so unprofessional and inconsiderate it literally makes me feel sick. Ive submitted a request to cancel. Ive had no callback after 6 weeks. I call your tel line and i'm left on hold for 45 Minutes, Making it from 8th to 7th in the Queue.

  • Xeu_uk
    Xeu (@Xeu_uk) reported

    @Hyperoptic You provide speed tests on your website, but went the speed is 5% of what I pay for there isn't a means to propagate this into a support request. Is it simply there to confirm the service is performing horribly?

  • RafaSidwolf
    Siddhant patni (@RafaSidwolf) reported

    @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    @donedgley1 @mariucha77 @Hyperoptic Well I just got an email asking if my issue had been resolved and if so they will close my case! You couldn’t make it up.