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Hyperoptic

Hyperoptic outages and service status in Salford, England

Problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Salford, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout.
  • 100% Total Blackout (100%)

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Salford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Salford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 8: Problems at Hyperoptic

Hyperoptic is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Salford, England

The most recent Hyperoptic outage reports came from the following cities: Manchester.

CityProblem TypeReport Time
Manchester Total Blackout 12 days ago
Manchester Total Blackout 25 days ago
Manchester Internet 2 months ago
Manchester Internet 2 months ago
Manchester Internet 2 months ago
Manchester Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Salford, England

Latest outage, problems and issue reports in Salford and nearby locations:

  • Melissa_Rose_xx
    Melissa Rose Stevens (@Melissa_Rose_xx) reported from Salford, England

    @Hyperoptic my internet has been down for 2 days & I work from home. Send help please, there’s only so many coffees I can have from a coffee shop 🙃

  • M_at
    Matthew Thompson (@M_at) reported from Salford, England

    Another week where @Hyperoptic have broken my IPv6 having only just gotten it working. Third time. This time just a week after fixing it last time. How I long for the days where I could choose which ISP I use.

  • Marc_Bubbles
    Marc (@Marc_Bubbles) reported from Manchester, England

    @Hyperoptic @HyperopticCS another unsuccessful attempt to connect service! Put through to the advanced team which was a mailbox full and the line hung up! 30 mins passed around 😡

  • niallbatty
    Niall Gavin Batty (@niallbatty) reported from Manchester, England

    @Hyperoptic What is going on with your customer service? 5 online messages and 3 emails.....no contact from you and still no Internet! Its been 24 hours. Not good enough!

  • Rachet1988
    Rachael (@Rachet1988) reported from Manchester, England

    I've got 10 mins of the movie left and Hyperoptic has gone down. I'll just make up the ending shall I?

  • rciafardone
    Renzo Ciafardone (@rciafardone) reported from Salford, England

    Almost 3 hours without Internet. I work remotely and I am completely isolated from my company. @Hyperoptic at Manchester has been great so far but this is really bad.

  • RISHSHU0510
    Cruze0701 (@RISHSHU0510) reported from Manchester, England

    @Hyperoptic MF’s Fix your internet we are trying to work from home. Manchester green quarters

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ells_afc
    ells🦋 (@ells_afc) reported

    @AFCBUDDY85 @Hyperoptic Speeds are great I must say and the follow up customer service from management has been very good. But trying to raise the outages and get timeframes was near enough impossible. I went almost 2 days with no wifi. They’ve now given me basically 3 months for free.

  • RafaSidwolf
    Siddhant patni (@RafaSidwolf) reported

    @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

  • hjsbaker
    henry (@hjsbaker) reported

    What’s going on with @Hyperoptic? We had maintenance that finished, the service didn’t resume, and now the status update is dead?

  • KurtRobsonn
    Kurt Robson (@KurtRobsonn) reported

    So @Hyperoptic has been down in Greenwich pretty much well over 48 hours & there’s been help besides the odd ‘working on a service outage’. Zero answers from customer support too. WHEN WILL IT BE FIXED !

  • charliemensah
    ᴄᴍ. (@charliemensah) reported

    I might have to cancel this @Hyperoptic account.

  • dcapitella
    Donato Capitella (@dcapitella) reported

    @Hyperoptic having another outage within 1 month ...

  • TheEternalJay
    EternalJay (@TheEternalJay) reported

    @TomPickering @EKOcasts @Hyperoptic Virgin Media died on me less than an hour before a broadcast...twice. Forced me to move my entire setup to a different house just so I didn't flake on my commitments. Switched to a different provider immediately after the 2nd incident. Never looked back since.

  • ells_afc
    ells🦋 (@ells_afc) reported

    @FourthStreetDan @TomThornhill_2 @Hyperoptic What area are you in? I’m watford and no service since 1am

  • tomcoady
    Tom Coady (@tomcoady) reported

    @Hyperoptic I find calling your support services time-consuming as they require unnecessary personal probing and 🪪 verification. Would it be possible to provide an email address instead?

  • mariucha77
    M. (@mariucha77) reported

    @donedgley1 @lulu_veganx @Hyperoptic No updates and no estimate when this issue will be solved.