Hyperoptic Outage Report in Salford, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Salford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (77%)
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Total Blackout (12%)
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Wi-fi (9%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Salford, England
The most recent Hyperoptic outage reports came from the following cities: Manchester.
City | Problem Type | Report Time |
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Phone | ||
Total Blackout | ||
Wi-fi | ||
Total Blackout | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Salford, England
Latest outage, problems and issue reports in Salford and nearby locations:
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Matthew Thompson (@M_at) reported from Salford, England
Another week where @Hyperoptic have broken my IPv6 having only just gotten it working. Third time. This time just a week after fixing it last time. How I long for the days where I could choose which ISP I use.
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Renzo Ciafardone (@rciafardone) reported from Salford, England
Almost 3 hours without Internet. I work remotely and I am completely isolated from my company. @Hyperoptic at Manchester has been great so far but this is really bad.
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Niall Gavin Batty (@niallbatty) reported from Manchester, England
@Hyperoptic What is going on with your customer service? 5 online messages and 3 emails.....no contact from you and still no Internet! Its been 24 hours. Not good enough!
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Cruze0701 (@RISHSHU0510) reported from Manchester, England
@Hyperoptic MF’s Fix your internet we are trying to work from home. Manchester green quarters
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Rachael (@Rachet1988) reported from Manchester, England
I've got 10 mins of the movie left and Hyperoptic has gone down. I'll just make up the ending shall I?
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Melissa Rose Stevens (@Melissa_Rose_xx) reported from Salford, England
@Hyperoptic my internet has been down for 2 days & I work from home. Send help please, there’s only so many coffees I can have from a coffee shop 🙃
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Marc (@Marc_Bubbles) reported from Manchester, England
@Hyperoptic @HyperopticCS another unsuccessful attempt to connect service! Put through to the advanced team which was a mailbox full and the line hung up! 30 mins passed around 😡
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Jennie #BLM 🇬🇾🇬🇧 (@msgooner2223) reported
@Hyperoptic i have been without internet services for6 days and I work from home. When are you planning to rectify the problem? Or shall I contact a new provider?
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Spyker (@SpykerLED) reported
@Hyperoptic I'm trying to cancel my Internet as I'm leaving the country, I've been on hold 40 minutes, shall I just cancel the direct debit now instead?
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Sameer Siddiqui #TaxTheRich (@SenatorSameer) reported
Hyperoptic sent me an email a few days ago to upgrade my wifi for an extra 5 pounds and get a contract of 1 year, and since then my internet has become extremely slow, lol.
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Margaret Scratcher (@NotClaudine) reported
@Hyperoptic PLS. I’m so tired of these issues with you guys. Why don’t you want me to have working internet???
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Mario Monforte (@MarioMonforte) reported
@alisonjyoga @Hyperoptic Customer service in Serbia will carry the company to bankruptcy, I tell you... They have a lack of comprehension and they only repeat the information. Better to speak with AI, is more smart than customer service girls in Serbia, it's awful.
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Mario Monforte (@MarioMonforte) reported
@AlanPaedowitz @Hyperoptic I'm 40 minutes and they repeat me what I know, the customer service in Serbia they are not only to solve any problem, they complicate the complaints to the maximum.
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Mario Monforte (@MarioMonforte) reported
@Hyperoptic You are a Ferrari without wheels. Hyperoptic fibre is nice, but since you changed the customer service to Serbia, all is horrible. I have a problem with you and I think I will throw the router to the bin, it looks like you don't want customers. Worst customer service ever.
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Muhammad Shahmeer Baloch (@ez_meerr) reported
@Hyperoptic No internet in B16 8DB and it’s been more than 40 hours! Me and my wife work from home and been draining our data continuously and now we are out of it! Tried calling the support team and I was 14th in the queue. The moment I got to the 1st, the call ended. WTH!
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Lukesh Aute (@lukeshaute) reported
@Hyperoptic I have already done with basic troubleshooting and is not helping much. The slow speed is impacting my work and is not acceptable.
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Lukesh Aute (@lukeshaute) reported
@Hyperoptic I am on 150mbps plan and I don’t even get half of what I am paying for. My work is getting impacted. Raised ticket CS0517650 weeks ago but there is hardly any response. Tried calling and waited for 20mins…no one’s picking. Pathetic service.