Hyperoptic

Hyperoptic Outage Report in Salford, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Salford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Salford, England 12/08/2025 04:35

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Salford, England

The most recent Hyperoptic outage reports came from the following cities: Manchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester E-mail
United KingdomManchester Total Blackout
United KingdomManchester Phone
United KingdomManchester Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Salford, England

Latest outage, problems and issue reports in Salford and nearby locations:

  • Marc_Bubbles Marc (@Marc_Bubbles) reported from Manchester, England

    @Hyperoptic @HyperopticCS another unsuccessful attempt to connect service! Put through to the advanced team which was a mailbox full and the line hung up! 30 mins passed around 😡

  • Melissa_Rose_xx Melissa Rose Stevens (@Melissa_Rose_xx) reported from Salford, England

    @Hyperoptic my internet has been down for 2 days & I work from home. Send help please, there’s only so many coffees I can have from a coffee shop 🙃

  • Rachet1988 Rachael (@Rachet1988) reported from Manchester, England

    I've got 10 mins of the movie left and Hyperoptic has gone down. I'll just make up the ending shall I?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • frombauer Fabio (@frombauer) reported

    Hi @Hyperoptic @HyperopticCS any idea when service is being restored around E14 9B? It's been over 2 hours...

  • PranavS10 Pranav Sethi (@PranavS10) reported

    @Hyperoptic Easily the worst broadband service in London. Installed the modem since a week and the internet isn't working since Day 1. I call every day and get false promises from the technical team. All I get is an invoice for their "services".

  • rajeitltd Richard Gross (@rajeitltd) reported

    @HyperopticCS @Hyperoptic @HyperopticCEO Today is the 11th July. Still no service, still no explanation as to why no service. All we hear is "hopefully". Perhaps I should speak to OffCom and ask them to find out what the issue is.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @AbdulHai23 Hey there! Hyperoptic provides a landline phone line only through the router, or a SIP account if a virtual voip is being set up. After that, it's up to the customer which phone/software they'd like to use.

  • ruggeee VƎↃNΛ🥷🏽 (@ruggeee) reported

    The whole of Virgin Media is down. @Hyperoptic can you hurry up and install your fibre on my road so I can give you my money instead.

  • DeejBruce DJ Living the slow life Bruce 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DeejBruce) reported

    Honestly, The quicker my contract is up with @virginmedia the better, Tired of having issues and I want to switch to @Hyperoptic The sooner the better.

  • NeilYou72344356 Neil Young (@NeilYou72344356) reported

    @Hyperoptic worst company ever! DO NOT CHOOSE @Hyperoptic kept stringing me along for 8 months before sending me an email saying “sorry you decided to cancel” do not believe a word they say. Save yourself time and money and find a different provider.

  • lukeyook Previously on Waiting on hold for Customer Support (@lukeyook) reported

    @GeorgeMonbiot @VodafoneUK …we got connected to hyperoptic at a faster speed, for less, had a service person come out and fix an issue we didn’t even know we had at no cost. I told them very indignantly I refused to pay the breach of contract fee. They haven’t followed it up, and we haven’t been…

  • iamHilmiSamat حلمي كريم (@iamHilmiSamat) reported

    Me myself need to do that, pressured all of the parties involved, managed to push @Hyperoptic to reissue the wayleave and pushed my property management team to sign in, finally on the 8th of July @Hyperoptic received the signed wayleave. But still nothing physical had actually

  • DashDuper DuperDash (@DashDuper) reported

    @Hyperoptic From 2:30pm today I’ve had no internet and it’s now gone 11pm, can’t get through to you on the phone and getting no response to my emails. Any idea when my service will be back up? In west London 🤨