Hyperoptic

Hyperoptic Outage Report in Salford, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Salford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Salford, England 11/11/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (18%)

    Total Blackout (18%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Salford, England

The most recent Hyperoptic outage reports came from the following cities: Manchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester E-mail
United KingdomManchester Total Blackout
United KingdomManchester Phone
United KingdomManchester Total Blackout
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Salford, England

Latest outage, problems and issue reports in Salford and nearby locations:

  • niallbatty Niall Gavin Batty (@niallbatty) reported from Manchester, England

    @Hyperoptic What is going on with your customer service? 5 online messages and 3 emails.....no contact from you and still no Internet! Its been 24 hours. Not good enough!

  • RISHSHU0510 Cruze0701 (@RISHSHU0510) reported from Manchester, England

    @Hyperoptic MF’s Fix your internet we are trying to work from home. Manchester green quarters

  • Melissa_Rose_xx Melissa Rose Stevens (@Melissa_Rose_xx) reported from Salford, England

    @Hyperoptic my internet has been down for 2 days & I work from home. Send help please, there’s only so many coffees I can have from a coffee shop 🙃

  • Marc_Bubbles Marc (@Marc_Bubbles) reported from Manchester, England

    @Hyperoptic @HyperopticCS another unsuccessful attempt to connect service! Put through to the advanced team which was a mailbox full and the line hung up! 30 mins passed around 😡

  • rciafardone Renzo Ciafardone (@rciafardone) reported from Salford, England

    Almost 3 hours without Internet. I work remotely and I am completely isolated from my company. @Hyperoptic at Manchester has been great so far but this is really bad.

  • Rachet1988 Rachael (@Rachet1988) reported from Manchester, England

    I've got 10 mins of the movie left and Hyperoptic has gone down. I'll just make up the ending shall I?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • MrSnoreBore Juan Señor Dullard (@MrSnoreBore) reported

    @Hyperoptic I was tired of being stuck in the slow lane with BT "Superfast" Broadband. So I decided to switch to Hyperoptic Gigabit Broadband. Six months later - I feel like an Internet VIP. Best decision ever. #10YearsOfHyperoptic

  • Rebbsy_ Rebbs #ll (@Rebbsy_) reported

    @Hyperoptic good service man! Thanks for ruining my weekend 👍👍👍

  • johncharles247 john charles (@johncharles247) reported

    @HyperopticCS no internet in London and I keep getting kicked out of waiting list for customer service! So glad I joined hyperoptic under 1 month ago…!

  • BermudaBat Commodity Hunter #MBGA (@BermudaBat) reported

    @Hyperoptic Everyone knows you want to attract new customers with good deals, but why treat customers you have to price hike, to pay for the new customers 🤔 Yes, you're a good service, only one blip this year, when Isleworth fire happened.

  • bloody_scandal Bloody Scandal (@bloody_scandal) reported

    @Hyperoptic I switched to Hyperoptic because I was stuck in the Stone Age with ADSL+ from BT and couldn’t even stream a 4K movie from @AppleTV it was so slow! I was stuck like this for years until, finally, my building got Hyperoptic&my broadband speeds finally took off.

  • FilipKasprzyk_ Filip Kasprzyk (@FilipKasprzyk_) reported

    @Hyperoptic From April this year,Im trying to get your broadband installed.I've been told, that some cable is missing and has to be installed. I've been asking so many times that I lost count. My neighbours living above me has hyperoptic broadband working. Is anybody able help ?

  • ThinkingNikhil Nikhil Gupta (@ThinkingNikhil) reported

    @Hyperoptic the worst customer service I've ever received. Chased the customer service center 4 times, each time put in a queue for 30 mins. And each time was told they will follow up. The one time they called, I missed it as it was not a scheduled call.

  • tommc10 Tom mckee (@tommc10) reported

    @Hyperoptic Not for me 👍🏻 took 3 months and 4 visits & still never managed to do it. Was forced to cancel.

  • aenor82 aenor (@aenor82) reported

    @outagedetect @Hyperoptic are you working to fix this? Some of us had a binge watching afternoon planned for f sake

  • chikku6 Srikanth Padmanabhan (@chikku6) reported

    @HyperopticCS is there an outage in south quay, Canary Wharf? We have lost internet all morning and have been on the phone waiting for one of your cs agents to pick up and speak. @Hyperoptic