Hyperoptic outages and service status in Salford, England

Problems in the last 24 hours in Salford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Salford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Salford, England

The most recent Hyperoptic outage reports came from the following cities: Manchester.

City	Problem Type	Report Time
Manchester	Internet	4 days ago
Manchester	Internet	5 days ago
Manchester	Internet	2 months ago
Manchester	Internet	4 months ago
Manchester	Internet	4 months ago
Manchester	Phone	4 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Salford, England

Latest outage, problems and issue reports in Salford and nearby locations:

• 
  Renzo Ciafardone (@rciafardone) reported 2 minutes ago from Salford, England

  Almost 3 hours without Internet. I work remotely and I am completely isolated from my company. @Hyperoptic at Manchester has been great so far but this is really bad.

• 
  Cruze0701 (@RISHSHU0510) reported 8 minutes ago from Manchester, England

  @Hyperoptic MF’s Fix your internet we are trying to work from home. Manchester green quarters

• 
  Melissa Rose Stevens (@Melissa_Rose_xx) reported 17 minutes ago from Salford, England

  @Hyperoptic my internet has been down for 2 days & I work from home. Send help please, there’s only so many coffees I can have from a coffee shop 🙃

• 
  Rachael (@Rachet1988) reported 27 minutes ago from Manchester, England

  I've got 10 mins of the movie left and Hyperoptic has gone down. I'll just make up the ending shall I?

• 
  Niall Gavin Batty (@niallbatty) reported 44 minutes ago from Manchester, England

  @Hyperoptic What is going on with your customer service? 5 online messages and 3 emails.....no contact from you and still no Internet! Its been 24 hours. Not good enough!

• 
  Marc (@Marc_Bubbles) reported 55 minutes ago from Manchester, England

  @Hyperoptic @HyperopticCS another unsuccessful attempt to connect service! Put through to the advanced team which was a mailbox full and the line hung up! 30 mins passed around 😡

• 
  Matthew Thompson (@M_at) reported 60 minutes ago from Salford, England

  Another week where @Hyperoptic have broken my IPv6 having only just gotten it working. Third time. This time just a week after fixing it last time. How I long for the days where I could choose which ISP I use.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  thinkbroadband.com (@thinkbroadband) reported 1 minute ago

  @AbPMet Hyperoptic have told us this wouldn't be related. Please contact their support (or DM us your details (name, e-mail address you use with Hyperoptic, postcode and flat number) and we'll ask them to look at it).

• 
  Sean Geraghty (@cedarmaster) reported 6 minutes ago

  @Hyperoptic I have had no service for 3 days and am currently without internet. I now have to wait another week for an engineer visit. Not good enough.

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 7 minutes ago

  @donedgley1 @mariucha77 @Hyperoptic Well I just got an email asking if my issue had been resolved and if so they will close my case! You couldn’t make it up.

• 
  Lawrence Canning (@LawrenceCanning) reported 10 minutes ago

  @Hyperoptic is your network down? in TN area

• 
  Tony Costanza (@BarryDavid69562) reported 11 minutes ago

  @Hyperoptic no information from your support team and no internet for +7 hours in WC1X? You prompt people to contact customer support but all they say is “hopefully it will work soon”. Can we do better?

• 
  Maks (@Makssss_O) reported 11 minutes ago

  Waited four days for my hyperoptic router only for it to arrive and there’s a fault somewhere in my flat and can’t get an engineer till next week. Wouldn’t have been the worst thing but O2 has next to no signal so I’m basically stuck in the stone ages in this flat.

• 
  karen thompson (@karenthompson52) reported 14 minutes ago

  @Hyperoptic Disgusting service from Hyperoptic. Had it installed yesterday and zero internet. Loss of service light flashing red. Can’t use my lighting, heating or front door intercom. Hanging on to call for 30 mins still not through. No response to my emails.

• 
  Andrew Schauerman (@asreds) reported 15 minutes ago

  @lucianochirico @Hyperoptic @Hyperoptic this is outrageous, pull your finger out and fix the problem before you loose all your ADA Gardens customers.

• 
  Andrew Is Looking (@LookingAndrew) reported 18 minutes ago

  @Hyperoptic @Hyperoptic Seems like your company engineers are unable to connect people to your network. How & where do we send these boxes your not technical staff left behind. Shall we charge storage

• 
  NEARK0 (@Nearko_) reported 19 minutes ago

  @Hyperoptic your service is down in my area! And you have no ******* call centres open to help! What a joke!!