Hyperoptic Outage Report in Salford, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Salford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Salford, England
The most recent Hyperoptic outage reports came from the following cities: Manchester and Oldham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Phone | |
| Oldham |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Salford, England
Latest outage, problems and issue reports in Salford and nearby locations:
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Niall Gavin Batty
(@niallbatty) reported
from
Manchester, England
@Hyperoptic What is going on with your customer service? 5 online messages and 3 emails.....no contact from you and still no Internet! Its been 24 hours. Not good enough!
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Renzo Ciafardone
(@rciafardone) reported
from
Salford, England
Almost 3 hours without Internet. I work remotely and I am completely isolated from my company. @Hyperoptic at Manchester has been great so far but this is really bad.
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Melissa Rose Stevens
(@Melissa_Rose_xx) reported
from
Salford, England
@Hyperoptic my internet has been down for 2 days & I work from home. Send help please, there’s only so many coffees I can have from a coffee shop 🙃
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Marc
(@Marc_Bubbles) reported
from
Manchester, England
@Hyperoptic @HyperopticCS another unsuccessful attempt to connect service! Put through to the advanced team which was a mailbox full and the line hung up! 30 mins passed around 😡
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Cruze0701
(@RISHSHU0510) reported
from
Manchester, England
@Hyperoptic MF’s Fix your internet we are trying to work from home. Manchester green quarters
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Rachael
(@Rachet1988) reported
from
Manchester, England
I've got 10 mins of the movie left and Hyperoptic has gone down. I'll just make up the ending shall I?
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Matthew Thompson
(@M_at) reported
from
Salford, England
Another week where @Hyperoptic have broken my IPv6 having only just gotten it working. Third time. This time just a week after fixing it last time. How I long for the days where I could choose which ISP I use.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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HyperopticCS
(@HyperopticCS) reported
@SRElectricalse1 @Hyperoptic We are saddned to find out that was your experience with our network. We have contaced you in the DM to take a look into your case.
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jfs
(@jfsignorelli) reported
@Ofcom @Hyperoptic hyperoptic literallly hasn’t worked in 2 full days. No one does ****. No one helps.
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jfs
(@jfsignorelli) reported
@Hyperoptic Haven’t had internet in 2 full days. What the hell is going on? I’ll be filing a complaint very soon
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dominic carman
(@CarmanDominic) reported
@JamesTurner37 @virginmedia Similar issues in SE London. No experience of hyperoptic, but Virgin Media's excuses cause hypertension...
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farahtozy
(@farahtozy) reported
@HyperopticCS No internet for over 24 hours. Still waiting for someone from Hyperoptic to call back… can someone from your team resolve this issue please?
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D3@dp0ny 🇺🇦
(@D3dp0ny1) reported
@Hyperoptic massive outage 4 days no internet no updates. When you call the customer service team they barely know their own names. You are failing your customer services teams and you are failing your customers so poor its beyond a joke
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James Turner QC
(@JamesTurner37) reported
My @virginmedia broadband in SW London has been down for most of the past few days and it seems to be impossible to discover what’s going on. The uncertainty of knowing whether I can WFH or not over the weekend is infuriating. Does anyone out there have experience of Hyperoptic?
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jackie weaver
(@AuroraNiav) reported
Lol been trying to get through to @hyperoptic for 40 minutes only to get to a voicemail service that is ‘full’ and can’t take my message :) amazing customer service thanks so much xxx (this is sarcasm I’m fewmin, got no internet and now got your hold music stuck in my head) xxx
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northwigan 🇺🇦
(@norfwigan) reported
@ThreeUKSupport Yes I still have no signal. And no, I’m using hyperoptic wifi.
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Dr Cindy Sughrue
(@CindySughrue) reported
Worst customer service experience ever from @Hyperoptic - and that's just trying to get it installed. And I thought BT was bad. Should I pull the plug now? @HyperopticCEO