Hyperoptic outages and service status in Salford, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Salford, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Salford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Salford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Salford, England
The most recent Hyperoptic outage reports came from the following cities: Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Internet | 2 months ago |
|
Manchester
|
Internet | 3 months ago |
|
Manchester
|
Internet | 3 months ago |
|
Manchester
|
Phone | 3 months ago |
|
Oldham
|
Wi-fi | 3 months ago |
|
Manchester
|
Internet | 4 months ago |
Community Discussion
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Hyperoptic Issues Reports Near Salford, England
Latest outage, problems and issue reports in Salford and nearby locations:
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Marc (@Marc_Bubbles) reported from Manchester, England@Hyperoptic @HyperopticCS another unsuccessful attempt to connect service! Put through to the advanced team which was a mailbox full and the line hung up! 30 mins passed around 😡
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Cruze0701 (@RISHSHU0510) reported from Manchester, England@Hyperoptic MF’s Fix your internet we are trying to work from home. Manchester green quarters
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Niall Gavin Batty (@niallbatty) reported from Manchester, England@Hyperoptic What is going on with your customer service? 5 online messages and 3 emails.....no contact from you and still no Internet! Its been 24 hours. Not good enough!
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Melissa Rose Stevens (@Melissa_Rose_xx) reported from Salford, England@Hyperoptic my internet has been down for 2 days & I work from home. Send help please, there’s only so many coffees I can have from a coffee shop 🙃
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Rachael (@Rachet1988) reported from Manchester, EnglandI've got 10 mins of the movie left and Hyperoptic has gone down. I'll just make up the ending shall I?
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Renzo Ciafardone (@rciafardone) reported from Salford, EnglandAlmost 3 hours without Internet. I work remotely and I am completely isolated from my company. @Hyperoptic at Manchester has been great so far but this is really bad.
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Matthew Thompson (@M_at) reported from Salford, EnglandAnother week where @Hyperoptic have broken my IPv6 having only just gotten it working. Third time. This time just a week after fixing it last time. How I long for the days where I could choose which ISP I use.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Konstantin Tkachuk (@Tkachuk_science) reported@Hyperoptic Hey folks, Your internet is not working tonight
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SanchoMagnifico (@SanchoMagnifico) reportedOi @Hyperoptic can we actually get some transparency on the major outage in NW London? This is not just a small issue anymore. I’d like to know if I should expect internet by tomorrow or if I need to make other work arrangements. Can you actually update your customers?
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𝙋𝙝𝙞𝙡 𝙈𝙮𝙚𝙧𝙨 (@PhilMyers53) reported@Hyperoptic Complaint logged with OFCOM
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Saika (@Saiccc2) reported@Hyperoptic It really seems that your network is having some problems recently, as so many people are experiencing this.
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Marcelo Hidalgo (@mhmnat1) reported@Hyperoptic please respond and do something about your bad work! Last maintenance I had no service for more than 4 days and you said “few hours” as today! It’s 9:30 hours and still NO service 😡😡😡😡😡😡😡
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James Nicholls (@jamesjnicholls) reported@SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!
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Tom Pilla (@tpilla) reported@CryptoCap97 @jamesjnicholls @Hyperoptic Yep, I spoke to them at 1pm and asked the service rep a) how widespread it is; he said about 1,000 customers in west London (I’m in queen’s Park) and b) suggested that he connect with their social media team to start communicating about this an updating their users.
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Just Me (@JustMe31972856) reported@Hyperoptic big outage across multiple sites, yet status on web page says no faults. Don't waste time trying to troubleshoot and resetting or calling them. It's down until engineers fix it.
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pratap singh (@pratapsingh71) reported@Hyperoptic 30–45 mins on hold without connecting, emails ignored, tickets never closed. Customer service is non-existent. Yet auto-billing works flawlessly—even after disconnection. How do you justify running a business like this? Your business need some human in loop to survive
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Mahesh (@mkejriwal77) reported@virginmedia I had raised request via your agent to switch effective 2-March from HyperOptic to VirginMedia UK. I had asked him to cancel on 6th Feb but not received any confirmation till now.