Hyperoptic Outage Report in Salford, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Salford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (3%)
Live Outage Map Near Salford, England
The most recent Hyperoptic outage reports came from the following cities: Manchester.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Salford, England
Latest outage, problems and issue reports in Salford and nearby locations:
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Marc
(@Marc_Bubbles) reported
from
Manchester, England
@Hyperoptic @HyperopticCS another unsuccessful attempt to connect service! Put through to the advanced team which was a mailbox full and the line hung up! 30 mins passed around 😡
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Melissa Rose Stevens
(@Melissa_Rose_xx) reported
from
Salford, England
@Hyperoptic my internet has been down for 2 days & I work from home. Send help please, there’s only so many coffees I can have from a coffee shop 🙃
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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H
(@carnegiethemage) reported
@Hyperoptic It's bad business to charge renewing customers (£42) more than the offer you are giving new customers (£40) and then make them fight to get it matched. Why not reward my loyalty? All that's left now is negative brand sentiment.
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HyperopticCS
(@HyperopticCS) reported
@Dan25932780 @Hyperoptic Oh, we're sorry to hear this, Dan. Please note that the Early termination fee is always mentioned when signing up for our service, renewing the package, and it's in our terms and conditions as well. We try to be completely transparent and we're sorry this made you part with us...
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Rob
(@austroscot) reported
Hi @Hyperoptic, we have been having issues with connectivity for the last week. We’ve trouble shooted our devices and checked with our neighbours, none of them are having problems. We think our router might be on its last legs and might need a replacement. How do we arrange one?
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Ballsy
(@Ballsy___) reported
Day 47 trying to get @Hyperoptic service. Engineers have fixed everything, all the relevant lights are lit up and told I can activate. Ring to activate, get told there is a company wide issue and I can’t be activated yet. The stress and daily time I waste on this is draining.
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Dhruv Roy
(@dhruv_roy1) reported
@Hyperoptic hi I have been requesting a survey around my area to get your service. For 2 years no answer. Appreciate if you could@help
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Dougie Shirlaw ★
(@dshirlaw) reported
@fitbatweets Why are you ditching Sky? It’s just a white labelled BT service. Is your area not Hyperoptic capable?
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Stephen Hubbard
(@RadioSte94) reported
@Hyperoptic hi when are your customer service hours it says 24/7 on the website but can't seem to get through to anyone
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DJGaryBaldy
(@DJGaryBaldy) reported
@1980sRewind I told Sky where they could stick their service when they demanded a £25 setup fee... Thats over 10 years ago now I'm with a company called HyperOptic who installed their kit in my block recently with 500mb D/L Hope you get your Wi-Fi sorted nothing worse than dodgy Wi-Fi
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HyperopticCS
(@HyperopticCS) reported
@KFatima27 @Hyperoptic Hello! We're so sorry about the loss of service. We've located the issue and we're currently working on it. The issue turned out to be more complicated than first anticipated and the fiber issue that was found is currently being sorted. Hope to have you online soon!