Hyperoptic outages and service status in Salford, England

Problems in the last 24 hours in Salford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Salford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports Near Salford, England

Latest outage, problems and issue reports in Salford and nearby locations:

• 
  Niall Gavin Batty (@niallbatty) reported 4 minutes ago from Manchester, England

  @Hyperoptic What is going on with your customer service? 5 online messages and 3 emails.....no contact from you and still no Internet! Its been 24 hours. Not good enough!

• 
  Rachael (@Rachet1988) reported 13 minutes ago from Manchester, England

  I've got 10 mins of the movie left and Hyperoptic has gone down. I'll just make up the ending shall I?

• 
  Melissa Rose Stevens (@Melissa_Rose_xx) reported 16 minutes ago from Salford, England

  @Hyperoptic my internet has been down for 2 days & I work from home. Send help please, there’s only so many coffees I can have from a coffee shop 🙃

• 
  Marc (@Marc_Bubbles) reported 33 minutes ago from Manchester, England

  @Hyperoptic @HyperopticCS another unsuccessful attempt to connect service! Put through to the advanced team which was a mailbox full and the line hung up! 30 mins passed around 😡

• 
  Cruze0701 (@RISHSHU0510) reported 36 minutes ago from Manchester, England

  @Hyperoptic MF’s Fix your internet we are trying to work from home. Manchester green quarters

• 
  Matthew Thompson (@M_at) reported 39 minutes ago from Salford, England

  Another week where @Hyperoptic have broken my IPv6 having only just gotten it working. Third time. This time just a week after fixing it last time. How I long for the days where I could choose which ISP I use.

• 
  Renzo Ciafardone (@rciafardone) reported 50 minutes ago from Salford, England

  Almost 3 hours without Internet. I work remotely and I am completely isolated from my company. @Hyperoptic at Manchester has been great so far but this is really bad.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ᴄᴍ. (@charliemensah) reported 44 seconds ago

  I might have to cancel this @Hyperoptic account.

• 
  van woosen (@woosen7717) reported 45 seconds ago

  @Hyperoptic @Hyperoptic My internet keeps randomly dropping out, multiple times in a single month, and each outage lasts days. On top of that, calling support often means waiting 30–40 minutes just to be told it can’t be fixed. This level of instability is really annoying

• 
  Real Bonkers Tv (@tv_bonkers41301) reported 6 minutes ago

  @Hyperoptic taking appropriate action to address these service deficiencies.

• 
  DJ TOPSPIN - RIP PABZ (@WhoIsKwam) reported 11 minutes ago

  While everything else goes up in price, my broadband bill is going DOWN in price over the next 2 years - unreal work for the consumers from Hyperoptic honestly

• 
  Jordan🇩🇲 (@JordyOnside) reported 12 minutes ago

  @AhnafM9197 @liam_richards @Hyperoptic Won’t be for long… it’s completely down

• 
  Zakaria Mahmud (@zmahmud17) reported 13 minutes ago

  @Hyperoptic some part of E14 area broadband not working more than an hour now. What's going on??

• 
  RR (@Conquistadur) reported 13 minutes ago

  @JamieGBarry @virginmedia I was with VODAPHONE, they were charging me Twenty quid for a maximum down speed of 10 MBps dsl, found company called hyperoptic, doing 1GB fibre for 25 pounds I was being ripped off scammed for nearly 2 years.

• 
  Andrea Robinson (@printsandjam) reported 15 minutes ago

  London-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!

• 
  Lunens (@Lunens__) reported 17 minutes ago

  goddamn Hyperoptic in the UK just mogged Sky right off my internet subscription, cut 20 pounds off the cost of my internet, and are installing their magic fibre on a Sunday. that's service.

• 
  Daidai (@daisdaisbaby) reported 18 minutes ago

  @Hyperoptic My service has not activated for a week due to your technical issue. How long should I wait?