Hyperoptic

Hyperoptic Outage Report in Salford, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Salford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Salford, England 12/08/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Salford, England

The most recent Hyperoptic outage reports came from the following cities: Manchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester E-mail
United KingdomManchester Total Blackout
United KingdomManchester Phone
United KingdomManchester Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Salford, England

Latest outage, problems and issue reports in Salford and nearby locations:

  • Melissa_Rose_xx Melissa Rose Stevens (@Melissa_Rose_xx) reported from Salford, England

    @Hyperoptic my internet has been down for 2 days & I work from home. Send help please, there’s only so many coffees I can have from a coffee shop 🙃

  • Marc_Bubbles Marc (@Marc_Bubbles) reported from Manchester, England

    @Hyperoptic @HyperopticCS another unsuccessful attempt to connect service! Put through to the advanced team which was a mailbox full and the line hung up! 30 mins passed around 😡

  • RISHSHU0510 Cruze0701 (@RISHSHU0510) reported from Manchester, England

    @Hyperoptic MF’s Fix your internet we are trying to work from home. Manchester green quarters

  • Rachet1988 Rachael (@Rachet1988) reported from Manchester, England

    I've got 10 mins of the movie left and Hyperoptic has gone down. I'll just make up the ending shall I?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • BeeeRighteous B Righteous (@BeeeRighteous) reported

    @Hyperoptic With all due respect can we have some competent men in your chat support, I don't understand why it's all women and my issue never gets resolved just keep getting generic answers, I need a tech geek to help me

  • carnegiethemage H (@carnegiethemage) reported

    @Hyperoptic It's bad business to charge renewing customers (£42) more than the offer you are giving new customers (£40) and then make them fight to get it matched. Why not reward my loyalty? All that's left now is negative brand sentiment.

  • PACPAC316 HAIDER ABDULLAH (@PACPAC316) reported

    @Hyperoptic hi a simple task as placing a mature content filter as a parent has had Me on a call for 45 mins with me having to login to my iP address. This shouldn't be the case.raises the question of speed of safety! A simple check box on easy to UI !

  • truthtellerGB CustomerServiceTruth (@truthtellerGB) reported

    @HyperopticCS @Hyperoptic Not really good enough, can’t you request blue tick for your support page too? Not clear enough for newbies which are the targets of scam.

  • dshirlaw Dougie Shirlaw ★ (@dshirlaw) reported

    @fitbatweets Why are you ditching Sky? It’s just a white labelled BT service. Is your area not Hyperoptic capable?

  • bella_caridade Bella Caridade-Ferreira (@bella_caridade) reported

    @RCBrownPO @bt_uk @WeAreOpenreach Unfortunately, Hyperoptic is 100x worse. BT is the best of a bad bunch.

  • WMBigLocal WM Big Local (@WMBigLocal) reported

    Thread: Providers with inbuilt social tariffs don’t usually advertise this in their marketing material, but BT, Community Fibre, G. Network, Hyperoptic, KCOM and Virgin Media O2 are the six broadband providers in the UK that offer the social tariffs to those on Universal Credit.

  • glitchcrab Simon Weald (@glitchcrab) reported

    @Hyperoptic @Daily_Express That's great, but the vast majority of us aren't able to get your service. I'd ditch BT in a heartbeat if I could.

  • BeeeRighteous B Righteous (@BeeeRighteous) reported

    @HyperopticCS @Thisanambragirl @Hyperoptic of which you have none or I wouldn't have to contact support dozen times

  • iamdickjohnson **** Johnson (@iamdickjohnson) reported

    @Hyperoptic Instead of virtue signalling how about you fix the internet connection that hasn't worked for five days now, this is day six. Support on the website is useless with no updates.