Hyperoptic

Hyperoptic Outage Report in Salford, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Salford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Salford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Salford, England 02/03/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Salford, England

The most recent Hyperoptic outage reports came from the following cities: Manchester.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Salford, England

Latest outage, problems and issue reports in Salford and nearby locations:

  • Melissa_Rose_xx Melissa Rose Stevens (@Melissa_Rose_xx) reported from Salford, England

    @Hyperoptic my internet has been down for 2 days & I work from home. Send help please, there’s only so many coffees I can have from a coffee shop 🙃

  • Rachet1988 Rachael (@Rachet1988) reported from Manchester, England

    I've got 10 mins of the movie left and Hyperoptic has gone down. I'll just make up the ending shall I?

  • Marc_Bubbles Marc (@Marc_Bubbles) reported from Manchester, England

    @Hyperoptic @HyperopticCS another unsuccessful attempt to connect service! Put through to the advanced team which was a mailbox full and the line hung up! 30 mins passed around 😡

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • thisleejones Lee Jones (@thisleejones) reported

    @Hyperoptic Hello, I have been trying to get a reply to ticket 2398332 since 16th August. Please help.

  • desslan_ Dess Lan (@desslan_) reported

    @Hyperoptic @HyperopticCS worst internet provider I have ever encountered. I’ve had no broadband in my apartment for over a week now with no explanation of when the issue will be resolved or why it even occurred in the first place. #hyperoptic

  • jaymiethomas Jaymie Thomas 🇺🇦 (@jaymiethomas) reported

    @philipbrown @virginmedia With an open choice, I’d go with @Hyperoptic but they seem mainly concentrated around apartment blocks and high-density areas. Biggest outage with VM over 5 years was maybe a couple of hours, and only a few times. Can’t fault the speed, just the online options for a/c mgmt.

  • Dingdong429 S. (@Dingdong429) reported

    @ninjahippouk @Hyperoptic Still nothing.. TV, iPad and phone saying there is Wi-Fi but no actual internet connection. Spoken with three staff members but still no internet service for 24 hours. Just about to cancel my Direct Debit.

  • taxbod Andrew Brooks (@taxbod) reported

    Use our handy indicator to check on your broadband service. Yep. It’s not working. No ****. Thanks, Hyperoptic.

  • Chev1738 Chev (@Chev1738) reported

    @HyperopticCS Hyperoptic why do you not have case reference numbers for issues raised and insufficient staff for customer support? I have been waiting to be connected to an agent for half an hour online.

  • AirlieBenn Benn Airlie (@AirlieBenn) reported

    @ella_kemp If it’s available in the building hyperoptic is great, they do up to 1gb speeds. I’d say avoid plusnet, kept losing signal and low speeds. Both of these were in Greenwich!

  • heymandar mandar mane (@heymandar) reported

    @Hyperoptic it takes less than a week for you'll to install but 1 month to cancel service ? Why does it take 1 month for you'll yo cancel service?

  • jcceltic Sir Digby Chicken Ceasar (@jcceltic) reported

    @TRealSlimJadey @HyperopticCS They now refuse to proceed to resolve UNLESS I test the speed using a laptop ( which I don’t have ) that is connected via Ethernet to their router 👀👀👀. Running out of patience now Hyperoptic, it’s YOUR problem not mine, now any chance I can get the service I pay for ie, 500Mb

  • R_N_Lee RNL (@R_N_Lee) reported

    @HyperopticCS @Hyperoptic still no internet access, counting 6 days now. Reminder that it was your engineer that caused this issue. CS not giving an update and clueless as to what the problem is. Who can fix this?! You have 24 hours until I switch. Do not use this provider