Hyperoptic Outage Map
The map below depicts the most recent cities in the United Kingdom where Hyperoptic users have reported problems and outages. If you are experiencing problems with Hyperoptic, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hyperoptic users affected:
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Abu Haneefa
(@Abu_Haneefa2) reported
@Hyperoptic Been with Hyperoptic a long time now since they first launched. About 2 weeks ago renewed my contract for a further 2 years. Was told this is their best deal and they never go cheaper: £35pm for 1GBs. Now I see they're offering 1GBs for £20pm. So disappointed.
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The Infinite Rick
(@XInfiniteRickX) reported
@Hyperoptic I moved due to overpaying for poor performance. Not anymore! #10YearsOfHyperoptic
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Baddy60
(@Baddy60) reported
@Hyperoptic Flexible and super fast broadband that just works. Couldn't have asked for a better service :)
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Lord Chay
(@Chayification) reported
@Hyperoptic I switched to you after spending years trying to a persuade a building I lived in to get your services, ended up buying a house, opened a cupboard and saw your router… I’ve never signed up to an internet provider so fast and been so happy with the service! #10YearsOfHyperoptic
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David Hudson
(@horacekippers) reported
@Hyperoptic World class product and customer service...that's all you need to know.
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Charlotte WEAR A MASK Yuen
(@charlotteyuen) reported
@Hyperoptic Fast, reliable broadband and decent customer service - a happy customer! #10YearsOfHyperoptic
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Emre Gonenc Altinok
(@emrega) reported
@Hyperoptic #10YearsOfHyperoptic I switched to Hyperoptic because I would never ever dream I could see such speeds in my house before I die. It is like "The internet is your intranet!!!"
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Adam Robert Herriott
(@AdamHerriott) reported
@Hyperoptic #10YearsOfHyperoptic switched due to other providers having a patchy service and with working from home I needed a reliable fast Internet access. Never had a problem since switching!
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Ivan Dudak
(@IvanDudak) reported
@Hyperoptic Much better service than other broadband supplier for better price and internet connection is much more stable in our area! #10YearsOfHyperoptic
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Graham Dickinson
(@gradickinson) reported
@Hyperoptic I switched because Hyperoptic are way ahead in speed and service.
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Simon_Lucy
(@Simon_Lucy) reported
@Hyperoptic As fibre is never likely to get to the house it doesn't really help.
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catniss | ~ ♡ ✧･ﾟ
(@seasaltclouds) reported
@HyperopticCS hi Hyperoptic, only getting speeds of 100mb despite being upgraded recently to 1GB... is there a problem where i live?! or is this just an instability thing?
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Dimitar Zhekov
(@Mitashkiat) reported
Switched from previous provider to Hyperoptic because of its speed and service. Really worth to be the user of Hyperoptic. #10YearsOfHyperoptic
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Chirs Garner Adams
(@Heinzgarner) reported
@Hyperoptic I switched because I live the service and the fastness of the internet #10YearsOfHyperoptic
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Fred ★_ürvenich
(@fredburvenich) reported
@Hyperoptic Totally recommend this service! Its independent from other LLU services, am an ex BT engineer so trust me! Million times more reliable!
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