Hyperoptic Outage Map
The map below depicts the most recent cities in the United Kingdom where Hyperoptic users have reported problems and outages. If you are experiencing problems with Hyperoptic, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hyperoptic users affected:
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Rogerson
(@RogersonAndrew) reported
@Hyperoptic Super-responsive customer service, great value for money and, oh, did I mention amazing speed?
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gameradam
(@GamerAdamMixer) reported
@Hyperoptic because the reliability and 24/7 support
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gailegrak
(@gailegrak) reported
@Hyperoptic Hyperopic was installed in the flat we were renting. Cannot complain, because while our friends have connection issues with competitor brands, we not only have a fabulous connection, but also save more money! #10YearsOfHyperoptic
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Raza
(@SkibbleDazz) reported
@Hyperoptic #10YearsOfHyperoptic I switched to Hyperoptic from Sky around 2015 i think when it first came in Birmingham, registered my interest and got it first. never looked back. It's super fast (1gig) download "& upload". Has "never" broken down. Life support during pandemic. Simply best!
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Jose Macena
(@ZiBadscene) reported
@Hyperoptic my typing is too slow for the internet speed!!
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Colin Harbour
(@collywobs19xx) reported
@Hyperoptic Speed, reliability, great service. And did I say speed?
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Jozsef Kiraly
(@fonix232) reported
@Hyperoptic Why I chose you? That's pretty simple. Moved to a new flat, you were the only option at the time, and it was love at first s̶i̶g̶h̶t̶ data packet! Reliable service, good speeds, good support, amazingly low prices... What else would I need? #10YearsOfHyperoptic
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👐 Eryk
(@peregrine_coast) reported
Seeing @Hyperoptic vans on every street around Partick and not being able to get it in my flat is a horrible tease 🥲
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Dorran
(@DorranVtuber) reported
@LichVtuber Virgin media suxxx 😤 would always get dropouts. If you ever live in an area with Hyperoptic I'd say go for it, paying £30 for 500Mb down and up and 0 dropouts in over a year
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Andre Louis
(@FreakyFwoof) reported
@HereBeSaoirse 12 MS ping and I'm in the Netherlands. If you're on Hyperoptic in London they can hit my server with 3MS. That's a company that built out their network properly. Hyperoptic gigabit is a thousand times better than VM's offerings.
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Nicholas Hodder
(@NicholasHodder) reported
@Hyperoptic I've had Hyperoptic one gigabit for more than 7 years. Despite more customers coming on to the network during this time, speeds have increased, not decreased. Always >900Mbps upstream and downstream. #10YearsOfHyperoptic
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Colin Harbour
(@collywobs19xx) reported
@Hyperoptic Speed, reliability, great service. And did I say speed?#10YearsOfHyperoptic
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Nick Cohen
(@cohen_nick) reported
@Hyperoptic I chose @hyperoptic for fast reliable home broadband speeds and amazing customer service. Have not been disappointed!
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G.A
(@g_aclass9) reported
@Hyperoptic When you need that quick service, literally in minutes, why would you go anywhere else - hyperoptic has been amazing 🙌🏽
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Alex Santos
(@workalexwork) reported
@Hyperoptic @virginmedia sucks
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