Hyperoptic Outage Report in Newham, Greater London, England
Why is my Hyperoptic service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Newham come from postal codes E13 .
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Newham, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Newham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
- Internet (70%)
- Wi-fi (14%)
- Total Blackout (13%)
- E-mail (2%)
- Phone (1%)
Live Outage Map Near Newham, England
The most recent Hyperoptic outage reports came from the following cities: London, Southwark, Ilford, Newham, Poplar, Croydon, Tower Hamlets, Hackney, Kensington, City of London, Camden Town, and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Total Blackout | 9 hours ago |
|
|
Internet | 10 hours ago |
|
|
Internet | 10 hours ago |
|
|
Wi-fi | 10 hours ago |
|
|
Total Blackout | 11 hours ago |
|
|
Internet | 11 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
-
Gezgin Kiz (@hamidetekin) reported from Stratford, England@JustAnAntiDepp1 @Hyperoptic No, still not working for me
-
Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS #Hyperoptic is rubbish. This shouldnโt happen. Their customer service is often unbelievably rude.
-
Fursecroft (@Fursecroft) reported from Paddington, England@Hyperoptic service is intermittent in the w1h 5lf area
-
Pete ๐ณ๏ธโ๐ ๐จ๐ฆ ๐ฌ๐ง ๐ช๐บ (@FinallyCanuck) reported from Bromley, England@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
-
Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
-
Stamford Hill Estate (@FOSHgardens) reported from Hackney, EnglandLooking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didnโt happen.@Hyperoptic
-
Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, EnglandI canโt work from home today because my @Hyperoptic wifi has now been broken for nine days, I canโt cycle because itโs too hot, and the only form of air conditioned public transport is on a restricted service ๐
-
Alex Pasfield (@The_Stockboy) reported from London, England@gregpower @Hyperoptic In all honesty it has been great for a number of years. But Iโm the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
-
Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@Hyperoptic ITโS DOWN. DONโT TRY DEALING WITH SUPPORT. THEY WONโT RESPOND @HyperopticCS @Hyperoptic
-
Steve Race (@steve_race) reported from Islington, England@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street ๐๐๐
-
-
aeris daddy (@thekuntz69) reported from Barnet, EnglandSo @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
-
Gezgin Kiz (@hamidetekin) reported from Stratford, EnglandOur internet is not working at least for an hour! Can you provide an update @Hyperoptic
-
Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. Itโs been fairly 14+ hours since the outage in Canary Wharf.
-
Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
-
ON๐ (@heyoncar) reported from Romford, England@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
-
Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England@Hyperoptic Customer for several years, received outstanding service.
-
Alex Pasfield (@The_Stockboy) reported from London, England@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
-
LUCA (@Gianluca_Leo) reported from Barnet, England@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
-
Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
foz (@sophiefoskettt) reported@Hyperoptic the most unreliable, rude and humiliating customer service I have ever experiencedโฆ do better and reply to your customers instead of ignoring them until the next payment day so you can charge them an extra month (or 3) when they wanted to cancel. Sickening
-
Stuart Casey (@StuartJECasey) reported45mins waiting for @Hyperoptic to message back via their chat, only for them to disconnect me and add me back to the queue. Not sure what's worse, my WiFi or their customer service right now.
-
๐ ๐ ๐ ๐ ๐ ๐ ๐ผ ๐ - ๐ ๐ ๐ ๐ ๐ฟ (@sullivansound) reported@Hyperoptic SW18 Battersea reach. No service
-
Ambo (@Ambo_P) reported@HyperopticCS @Hyperoptic If I'm completely honest.. Judging by your customer service, I have no hope that it ever will be resolved.
-
Andrejs Fjodorovs (@AndrejsFjodoro2) reported@Hyperoptic @HyperopticCS MARKING 10 DAYS WITHOUT INTERNET! Oh boy, what a journey,I had all spectrum of emotions, from denial to anger to acceptance. This is the worst internet provider. I strongly recommend you not to sign for 24 months, and consider with caution signing for 12
-
Andrejs Fjodorovs (@AndrejsFjodoro2) reported@Hyperoptic @HyperopticCS See the problem with these contracts is if you sign for ยฃ35/m for 24m, and after a couple of days you loose connection for 2 weeks and is unable to WFH - you are trapped. You canโt just switch to another provider, first you have to pay ยฃ420 in this inst.
-
Ironside (@ironside) reported@Hyperoptic Dropped? Like your service in South East London since Monday last week with no resolution time in sight? Customers being told 'fix due tomorrow' and being left hanging daily, plus over the weekend too? Sign me up!
-
HyperopticCS (@HyperopticCS) reported@nzlata @Hyperoptic Please accept our apologies for not getting you reconnected, Nonna. Our team advised it is a complicated issue, and they will require more time to resolve this. :/ Please accept our apologies for leaving you offline for so long. :(
-
Farid Pasha (@Farid_UK) reported@Hyperoptic second time i am having outage with them and no one is able to fix it. I rely on the internet for work. Also, since joining ive only been getting 1/3 of the speed i was supposed to get
-
kingosticks (@kingosticks) reported@Hyperoptic @nokia Unlike the other unhappy customers here, I think this is great! I've been a customer for 5 years and didn't realise you were running FP4. I worked on both FP4 & 5 so it's cool to see a customer enjoying our backwards compatibility. #dogfooding