Hyperoptic outages and service status in Kensington, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Kensington, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Kensington, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kensington, England
The most recent Hyperoptic outage reports came from the following cities: Hammersmith, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 10 days ago |
|
Kensington
|
Internet | 2 months ago |
|
Greater London
|
Wi-fi | 4 months ago |
|
Kensington
|
Internet | 5 months ago |
|
Kensington
|
Internet | 5 months ago |
|
Greater London
|
Internet | 6 months ago |
Community Discussion
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Hyperoptic Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Fursecroft (@Fursecroft) reported from Paddington, England@Hyperoptic service is intermittent in the w1h 5lf area
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Gabor (@GaborPfalzer) reported from Kensington, England@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Symons (@DarrenSym) reported@Hyperoptic Are there any outage issues? I’m in RM16 and none of my devices can connect to the internet - but my box has all its lights on!
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ravish (@rravilla24) reported@Hyperoptic Here’s a simple but firm X post you can use: @Hyperoptic broadband down since this morning. no update. No reply to email or chat, and your phone lines.This is unacceptable for a service I rely on for work. I need an urgent update, fix and info on compensation.
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Gunjan Arora (@gunjanarora001) reported@Hyperoptic - broadband down for over 30 minutes and your customer care unreachable. Downdetector also showing multiple reports, is there an known outage?
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Janaka Abeywardhana (@janaka_a) reported@Hyperoptic position 158 in the telephone support queue!!! what a joke!
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James Nicholls (@jamesjnicholls) reported@SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!
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Paul Bailey (@PBailey71973) reportedHey @Hyperoptic, loved the service for several years and always had a good response on your portal. Now i have a connection problem, suddenly not allowed to report a fault on the portal and phone line busy - 10 min wait (plus all the questions) - how can i get my service back?
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πι (@TheThreepoint14) reported@Hyperoptic “keeping your network super fast” should not be done at our expense . For the gazilionth time you do maintenance and shutting down of services ( 2 hours this time ) during working hours . “Informed you so you can find alternatives” is not acceptable
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Drahnier_ (@JaffaReinhard) reported@Hyperoptic Most useless and unhelpful customer service I’ve had with any wifi provider so far I was meant to have wifi up and running at my address originally over a month ago and still have no wifi. Engineers said they will come yesterday but didn’t and neither came today.
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Tom Pilla (@tpilla) reported@CryptoCap97 @jamesjnicholls @Hyperoptic Yep, I spoke to them at 1pm and asked the service rep a) how widespread it is; he said about 1,000 customers in west London (I’m in queen’s Park) and b) suggested that he connect with their social media team to start communicating about this an updating their users.
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Kav (@KavehD) reported@Hyperoptic Is service down in DH6 postcode?