Hyperoptic Outage Report in Stratford, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (71%)
-
Total Blackout (14%)
-
Wi-fi (12%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Stratford, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: London, Greater London, City of Westminster, Hampstead, Waltham Forest, Newham, Islington, Ilford, Wandsworth, Kensington and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Greater London |
Wi-fi | |
| City of Westminster |
TV | |
| London |
Internet | |
| Hampstead |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
-
LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
-
Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
-
Pete 🏳️🌈 🇨🇦 🇬🇧 🇪🇺
(@FinallyCanuck) reported
from
Bromley, England
@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
-
Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
-
Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
-
ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
-
Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
-
Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
-
Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
-
Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
-
Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
-
Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
-
Steve Race
(@steve_race) reported
from
Islington, England
@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
-
aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
-
Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
-
LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
-
Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
-
Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
-
Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
-
Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
Ayden Pierce Maher
(@Ayden_Maher) reported
@Hyperoptic is the worst broadband in the UK
-
Gabriel Broilo Luz
(@broilogabriel) reported
@HyperopticCS @Hyperoptic The issue has not been resolved, I still don't have broadband and that message is still showing in my account with no further explanation of the said issue.
-
🇵🇸 Dawn
(@Dawning_of_Dusk) reported
@HANCXCK @Hyperoptic @virginmedia Called virgin media even though they constantly **** their customers. What a lie.
-
Sue Parvis
(@SueParvis) reported
@HyperopticCS @Hyperoptic the internet is cutting off like I’m on a train- but I’m home. Box installed since 2018- help a gal out?
-
Christopher Trimby
(@cmtrimby) reported
@HyperopticCS @Hyperoptic Do you consider the above cabling to be acceptable? I’m not surprised that my internet is down when you have such disgraceful cabling!
-
Joanne
(@JoanneHayleyy) reported
@Hyperoptic @HyperopticCS i've just signed up as a new customer today and was only the phone 10 minutes! agent was a really nice person and got me booked in for an engineer appointment monday afternoon 10/10 customer service
-
Premier League Chat
(@premleaguechat) reported
@Hyperoptic Can you help? I ordered hyperoptic box over a week ago, took a week for the socket to be fixed & still no internet I have called your team over 15 times spending over accumulated 6 hours on the phone!!! Its frustrating as nobody seem to know what they are doing
-
G_OLD Man
(@G_Old_M) reported
As a @Hyperoptic customer, going from telephone broadband to cable (optic) I don’t see any difference in speed & as far as quality of service until I need to contact you, I know nothing about that but am happy to rate you 1 star on any review ,if you so WISH
-
Jack Crane
(@JackRCrane) reported
Hi @Hyperoptic - I’ve been having some speed and connection issues recently. They disappear if I connect via wired cable. Have tried the troubleshooting tips on your site, but I think we have one of your older routers. Thanks!
-
Christopher (NOT Chris)
(@puncharama) reported
@gingertrvlguru @strutcakes @virginmedia I tried to get virgin network extended to my building… too difficult. Had Hyperoptic install FTTP (over Openreach) and get 900mg