Hyperoptic outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Hyperoptic outage reports came from the following cities: Hackney, Islington, Newham, and City of London.

City	Problem Type	Report Time
Hackney	Internet	21 hours ago
Islington	Internet	21 hours ago
Hackney	Internet	2 days ago
Newham	Internet	12 days ago
Hackney	Internet	21 days ago
Hackney	Internet	21 days ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  Stamford Hill Estate (@FOSHgardens) reported 4 seconds ago from Hackney, England

  Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

• 
  Stamford Hill Estate (@FOSHgardens) reported 23 seconds ago from Hackney, England

  From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

• 
  Gezgin Kiz (@hamidetekin) reported 6 minutes ago from Stratford, England

  Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

• 
  Mark Kelly (@GlueWhichBinds) reported 8 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 15 minutes ago from Poplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• 
  Gezgin Kiz (@hamidetekin) reported 27 minutes ago from Stratford, England

  @JustAnAntiDepp1 @Hyperoptic No, still not working for me

• 
  Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 29 minutes ago from Stratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• 
  Warren King (@SpeakerWarren) reported 32 minutes ago from Stratford, England

  Will never use @Hyperoptic again

• 
  Steve Race (@steve_race) reported 44 minutes ago from Islington, England

  @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

• 
  Stamford Hill Estate (@FOSHgardens) reported 46 minutes ago from Hackney, England

  @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 55 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 8 minutes ago

  the worst Internet provider award goes to @Hyperoptic 👏🏽

• 
  Kieron Charles (@MRKCT_) reported 8 minutes ago

  Solid start by @Hyperoptic on providing WiFi in my new apartment. 48 hours later and I’m still left without a connection despite it being “activated”. 30 minute+ wait times to get through to a human being. No actual update or support as to if it is even coming on. FML.

• 
  Andrew Is Looking (@LookingAndrew) reported 9 minutes ago

  @Hyperoptic @Hyperoptic Seems like your company engineers are unable to connect people to your network. How & where do we send these boxes your not technical staff left behind. Shall we charge storage

• 
  Impossible (@Neverwasneveris) reported 10 minutes ago

  AnY ONE ELESE @Hyperoptic Internet down? #hyperopic

• 
  Sapna Chadha (@satnav08) reported 10 minutes ago

  @MoMayet3 @electrodrummer @Hyperoptic I’ve had to hang up as having calls but still in chat and 1.5hrs 😳. Crazy as just need to be online and back from holiday 🫣

• 
  NitroRVL ✪✪✪✪✪➎ (@NitroRVL) reported 12 minutes ago

  @MrRoflWaffles Hyperoptic is awful, go with any BT provider over it

• 
  Ryan 🤠 (@Slimothy_James) reported 14 minutes ago

  My @Hyperoptic has been dropping as low as 0.2mbps for over 3 weeks. Front-line support has been patronising and useless and I haven't seen an email from the technician I spoke to in almost a week now. Got an email saying it was fixed when it wasn't. Pathetic display, guys.

• 
  Alex Rae (@__alexrae__) reported 17 minutes ago

  @Hyperoptic 5 days since my router was delivered and still no internet access. Called tech support team 4 times and been assured it will be fixed and still nothing. Been on hold for over an hour this morning - sort it out

• 
  James Nicholls (@jamesjnicholls) reported 23 minutes ago

  Nearly at 8 hours of outage now. Shocking @Hyperoptic

• 
  Envel (@Envel18) reported 23 minutes ago

  @Hyperoptic Reported a broadband fault on Friday. 500 Mbps package, but only 17–70 Mbps download while upload remains around 500 Mbps. Ticket open, no update from Technical Support, and unable to reach support by phone. Please DM me.