Hyperoptic Outage Report in Stratford, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (3%)
Live Outage Map Near Stratford, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: London, City of Westminster, Southwark, Hackney, Poplar, Camden Town, Greater London, Dagenham, Islington, Hammersmith, Croydon and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| City of Westminster |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
@SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Pete 🏳️🌈 🇨🇦 🇬🇧 🇪🇺
(@FinallyCanuck) reported
from
Bromley, England
@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Steve Race
(@steve_race) reported
from
Islington, England
@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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JitanEDM
(@JitanEDM) reported
@HyperopticCS @Hyperoptic @virginmedia All while I am getting 0 service!! And have just been billed!!
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Stephen Hubbard
(@RadioSte94) reported
@Hyperoptic given up on the call, that was attrocious no indication of how long I'd be waiting for no indication of queue number when I got to the top just more and more hold music, not great customer service at all
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Jeh Agarwal
(@jehagarwal) reported
Gave up on call, no one picked up even after spending 30mins holding the line. No response to tweet and DM yet. Internet still not working. #HyperopticNotWorking @HyperopticCS @Hyperoptic
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Wonkish
(@captainwonkish) reported
@HyperopticCS @Xbox (Yes it's just the Xbox that has slow downloads, no this isn't a new issue, and "directly" means Hyperoptic Ethernet port -> Xbox, no router involved)
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kwaku Akoto 🇬🇭
(@ako_essex) reported
@Hyperoptic are ruining my first London derby in my own home. Why is my internet so ****.
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JitanEDM
(@JitanEDM) reported
@HyperopticCS @Hyperoptic @virginmedia Do you understand my point of view? What would you do if you were in our situation, tell me honestly, 10 days no internet, then I’m told wait 10 days for investigation into the issue
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Lee Jones
(@thisleejones) reported
@HyperopticCS @Hyperoptic I’ve been trying to raise a complaint since end of August. Your support system appears broken entirely. Please could you assist?
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JitanEDM
(@JitanEDM) reported
So after raising a formal complaint with @Hyperoptic i’m told to wait 10 “work” days for the complaint to be “investigated” ITS BEEN 10 ACTUAL DAYS AND I HAVE NO ******* INTERNET, ABSOLUTE JOKE. I am telling everyone I know never go with hyperoptic should have gone @virginmedia
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Thomas Wilson
(@tjeffwilson) reported
Today is October 4. Wanna hear a joke? I ordered @Hyperoptic July 22. Guess who still has no service and been using an @EE hotspot in its place since…
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JitanEDM
(@JitanEDM) reported
@tjeffwilson @Hyperoptic @EE It’s sounding more and more like I should chargeback on charge and cancel direct debit payments and switch to another provider asap.