Hyperoptic outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Hyperoptic outage reports came from the following cities: Hackney, Islington, Newham, Ilford, and Poplar.

City	Problem Type	Report Time
Hackney	Total Blackout	2 days ago
Hackney	Internet	28 days ago
Hackney	Internet	29 days ago
Hackney	Internet	30 days ago
Hackney	Internet	1 month ago
Islington	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 5 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• 
  Gezgin Kiz (@hamidetekin) reported 7 minutes ago from Stratford, England

  Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

• 
  Mark Kelly (@GlueWhichBinds) reported 7 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  Warren King (@SpeakerWarren) reported 10 minutes ago from Stratford, England

  Will never use @Hyperoptic again

• 
  Gezgin Kiz (@hamidetekin) reported 16 minutes ago from Stratford, England

  @JustAnAntiDepp1 @Hyperoptic No, still not working for me

• 
  Stamford Hill Estate (@FOSHgardens) reported 28 minutes ago from Hackney, England

  From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

• 
  Stamford Hill Estate (@FOSHgardens) reported 34 minutes ago from Hackney, England

  Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

• 
  Stamford Hill Estate (@FOSHgardens) reported 43 minutes ago from Hackney, England

  @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

• 
  Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 47 minutes ago from Stratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 47 minutes ago from Poplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• 
  Steve Race (@steve_race) reported 53 minutes ago from Islington, England

  @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Thompson (@tommo_68) reported 9 minutes ago

  @Hyperoptic How will users contact you when your Internet isn't working. Services went down yesterday, and nothing advised by you again. Hopeless company and you don't care

• 
  justin (@jamsmcp) reported 11 minutes ago

  @Hyperoptic I have had no Internet since Wednesday afternoon. Your team let me know that the earliest available time for someone to come out is Friday afternoon. 48 hours without Internet that literally controls everything plus working from home has been a poor experience 🤧😠😤

• 
  Gregor_Masterton (@GregorMasterton) reported 14 minutes ago

  Good god @Hyperoptic are absolutely tragic. Over 48 hours no service and solving world hunger would likely be easier than getting in contact with customer service. Complete shambles

• 
  Zakaria Mahmud (@zmahmud17) reported 16 minutes ago

  @Hyperoptic some part of E14 area broadband not working more than an hour now. What's going on??

• 
  Gareth (@garethashmoreSB) reported 17 minutes ago

  Huge network down Hyperoptic states a national network issues

• 
  Marcelo Hidalgo (@mhmnat1) reported 18 minutes ago

  @AgentTm13774 I can’t send you a dm. I don’t find your name. I received the router but don’t have internet and nobody came as offered to setup the connection! I had Hyperoptic but now it’s disconnected too. So I don’t have nothing!! Please help me fix this issue urgently!

• 
  M. (@mariucha77) reported 25 minutes ago

  @lulu_veganx @donedgley1 @Hyperoptic No news received since yesterday morning. Still no service.

• 
  NotSteve (@NotSteveMusic) reported 25 minutes ago

  @Hyperoptic easily the most shoddy internet provider in the UK. Random outages and when you try and contact them they just literally switch off their customer support. Can’t call them. Can’t live chat them. Can’t do anything.

• 
  𝔙𝔦𝔩𝔩𝔞𝔦𝔫𝔢𝔩𝔩𝔢 ✨ (@tang0ic3bl4st) reported 25 minutes ago

  Guessing @Hyperoptic is down in most of London but the sounds of it?

• 
  M. (@mariucha77) reported 26 minutes ago

  @Neverwasneveris @Hyperoptic 6 days without service in SE london