Hyperoptic outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

Hyperoptic signals over the past 24 hours, with local activity from Stratford, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Stratford, England and nearby areas
• Service-wide baseline

Live Outage Map Near Stratford, England

The most recent Hyperoptic outage reports came from the following cities: London, City of London, Southwark, Hammersmith, Newham, Ilford, City of Westminster, Harringay, Hackney, Islington, Croydon, Romford, and Kensington.

City	Problem Type	Report Time
London	Internet	18 hours ago
London	Internet	23 hours ago
London	Internet	2 days ago
City of London	Wi-fi	5 days ago
Southwark	Internet	6 days ago
London	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported 32 seconds ago from Bromley, England

  @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

• 
  Dr Agnes Arnold-Forster (@agnesjuliet) reported 3 minutes ago from Camberwell, England

  I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

• 
  Gezgin Kiz (@hamidetekin) reported 3 minutes ago from Stratford, England

  Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

• 
  LUCA (@Gianluca_Leo) reported 4 minutes ago from Barnet, England

  FYI, never use @Hyperoptic

• 
  Kapali (@chawlakapali) reported 7 minutes ago from London, England

  @HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic

• 
  • C A S P A R • (@caspararemi) reported 8 minutes ago from Lambeth, England

  @jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨

• 
  ON🚀 (@heyoncar) reported 17 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

• 
  Denis O'Regan (@TheDenisORegan) reported 17 minutes ago from Hammersmith, England

  @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

• 
  Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 17 minutes ago from Stratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• 
  aeris daddy (@thekuntz69) reported 19 minutes ago from Barnet, England

  And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.

• 
  Dania (@dan_soe) reported 21 minutes ago from Worcester Park, England

  Hello @Hyperoptic our WiFi is still not working. I'm in Farnham GU9. Please can you update what's the current status. Thanks

• 
  Gabor (@GaborPfalzer) reported 29 minutes ago from Kensington, England

  @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

• 
  Gezgin Kiz (@hamidetekin) reported 29 minutes ago from Stratford, England

  @JustAnAntiDepp1 @Hyperoptic No, still not working for me

• 
  Steve Race (@steve_race) reported 37 minutes ago from Islington, England

  @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

• 
  Warren King (@SpeakerWarren) reported 39 minutes ago from Stratford, England

  Will never use @Hyperoptic again

• 
  Stamford Hill Estate (@FOSHgardens) reported 41 minutes ago from Hackney, England

  Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

• 
  Denis O'Regan (@TheDenisORegan) reported 45 minutes ago from Hammersmith, England

  @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

• 
  Henry (@erossiniuk) reported 53 minutes ago from Wandsworth, England

  @Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?

• 
  Alex (@AlexRM) reported 55 minutes ago from Camberwell, England

  Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

• 
  Stamford Hill Estate (@FOSHgardens) reported 58 minutes ago from Hackney, England

  From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Thornhill (@TomThornhill_2) reported 3 minutes ago

  @hopper70 @Hyperoptic It's crazy. They've had only minor outages, as in less than an hour, for years. It went down late last night and it's as if there's no one working at the weekend.

• 
  EKO (@EKOcasts) reported 4 minutes ago

  @heyimtwiggy @Hyperoptic Booked @TeamEndpoint studio for desk tomorrow cause there's "no expected resolution timeline" just a guess of 3 days 😭😭

• 
  George Pericleous (@GeorgiePeri) reported 6 minutes ago

  @Hyperoptic - I live in Colindale, in the Trinity Square development and our entire block hasn’t been able to access the Internet since yesterday. Your customer service is impossible to get hold of + your website is reporting there is no issue even though 30 people say there is!

• 
  Mabs Ahmed (@Mabs79) reported 8 minutes ago

  @___g_a_g_a @c932x @Hyperoptic Did they say when service will be working again

• 
  M. (@mariucha77) reported 17 minutes ago

  @donedgley1 @lulu_veganx @Hyperoptic No updates and no estimate when this issue will be solved.

• 
  Kate (@katefalkingham) reported 17 minutes ago

  @Hyperoptic having just spoken to the rudest customer service representative I have ever come across whilst giving my 30 days notice, please can you confirm when I will receive written confirmation of this? He couldn't do anything other than be rude to me 👍👍

• 
  henry (@hjsbaker) reported 20 minutes ago

  What’s going on with @Hyperoptic? We had maintenance that finished, the service didn’t resume, and now the status update is dead?

• 
  Caesar (@162wales) reported 23 minutes ago

  @Hyperoptic My broadband is down. No lights

• 
  Jen25Ten01 (@jenka2592) reported 27 minutes ago

  @Hyperoptic Appalling service by Hyperoptic!😡 2nd time this month that the wifi has stopped for hours due to thunder. Incredibly frustrated with this provider! Have to wait 30 minutes on the phone for Customer Service, only for them to give you unreliable information! FED UP!

• 
  Leo 🏴‍☠️ (@leostera) reported 29 minutes ago

  @evadne oh hyperoptic is a service provider! for a second there i was like woah there's something _above_ fiber optic already jesus. all the stops i'm checking on rightmove say "ultrafast ~1500mbps" which frankly is more than i need (assuming its not shared with the whole building)