Hyperoptic outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Hyperoptic outage reports came from the following cities: Ilford, Newham, Poplar, Tower Hamlets, Hackney, and City of London.

City	Problem Type	Report Time
Ilford	Total Blackout	23 days ago
Newham	Total Blackout	23 days ago
Newham	Total Blackout	23 days ago
Newham	Internet	23 days ago
Newham	Internet	23 days ago
Poplar	Total Blackout	28 days ago

Community Discussion

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Hyperoptic Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  Mark Kelly (@GlueWhichBinds) reported 3 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  Gezgin Kiz (@hamidetekin) reported 4 minutes ago from Stratford, England

  @JustAnAntiDepp1 @Hyperoptic No, still not working for me

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 13 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• 
  Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 19 minutes ago from Stratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• 
  Stamford Hill Estate (@FOSHgardens) reported 24 minutes ago from Hackney, England

  From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

• 
  Stamford Hill Estate (@FOSHgardens) reported 26 minutes ago from Hackney, England

  Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

• 
  Warren King (@SpeakerWarren) reported 43 minutes ago from Stratford, England

  Will never use @Hyperoptic again

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 45 minutes ago from Poplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• 
  Steve Race (@steve_race) reported 48 minutes ago from Islington, England

  @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

• 
  Stamford Hill Estate (@FOSHgardens) reported 51 minutes ago from Hackney, England

  @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

• 
  Gezgin Kiz (@hamidetekin) reported 54 minutes ago from Stratford, England

  Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AbPMet (@AbPMet) reported 2 minutes ago

  @Hyperoptic Still down SE18. Down since yesterday 7:20pm

• 
  faceforadio (@faceforadio1) reported 2 minutes ago

  @Hyperoptic The service has been down all afternoon. I switched because I thought Hyperoptic were reliable...the most important day in months tomorrow and no internet!! What is happening that can't be repaired in 6 hours?

• 
  Paul Bailey (@PBailey71973) reported 4 minutes ago

  Hey @Hyperoptic, loved the service for several years and always had a good response on your portal. Now i have a connection problem, suddenly not allowed to report a fault on the portal and phone line busy - 10 min wait (plus all the questions) - how can i get my service back?

• 
  Marcelo Hidalgo (@mhmnat1) reported 7 minutes ago

  @Hyperoptic what’s going on with your service? You said maintenance this morning from 9am to 1pm (4hours) it’s 3:17 and still no service! Last time you made a “maintenance” I lost my service for 4 days!! 😡😡😡😡

• 
  James Nicholls (@jamesjnicholls) reported 9 minutes ago

  @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

• 
  vsquad22 (@StainYNWA) reported 11 minutes ago

  @Hyperoptic Definitely not hyper reliable. London, NW10 has dropped to 2Mbps even though I paid for 1Gb. I've been on hold with tech support for 45 minutes and then the connection mysteriously drops out. Get it sorted for goodness sake! Cheap prices = poor service

• 
  babycakes (@Ry0hitan) reported 13 minutes ago

  @FourthStreetDan @Hyperoptic Is this occurring in W9 I have the same issue

• 
  Gareth (@garethashmoreSB) reported 15 minutes ago

  Huge network down Hyperoptic states a national network issues

• 
  Kurt Robson (@KurtRobsonn) reported 23 minutes ago

  @liam_richards @Hyperoptic Hahahah. Okay my customer service rep must’ve decided to give me the ultimate worst case scenario. Have a good week!

• 
  C A P O (@CryptoCap97) reported 24 minutes ago

  @jamesjnicholls @Hyperoptic Still nothing! Missed work calls because of this. Awful service.