Hyperoptic outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford, England

The most recent Hyperoptic outage reports came from the following cities: Hackney, City of London, and Newham.

City	Problem Type	Report Time
Hackney	Internet	3 days ago
Hackney	Internet	3 days ago
Hackney	Wi-fi	4 days ago
City of London	Internet	9 days ago
City of London	Internet	10 days ago
Newham	Internet	22 days ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

• 
  Stamford Hill Estate (@FOSHgardens) reported 14 minutes ago from Hackney, England

  @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

• 
  Stamford Hill Estate (@FOSHgardens) reported 16 minutes ago from Hackney, England

  From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

• 
  Gezgin Kiz (@hamidetekin) reported 16 minutes ago from Stratford, England

  @JustAnAntiDepp1 @Hyperoptic No, still not working for me

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 25 minutes ago from Poplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 25 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• 
  Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 31 minutes ago from Stratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• 
  Stamford Hill Estate (@FOSHgardens) reported 40 minutes ago from Hackney, England

  Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

• 
  Warren King (@SpeakerWarren) reported 41 minutes ago from Stratford, England

  Will never use @Hyperoptic again

• 
  Mark Kelly (@GlueWhichBinds) reported 42 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  Steve Race (@steve_race) reported 52 minutes ago from Islington, England

  @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

• 
  Gezgin Kiz (@hamidetekin) reported 59 minutes ago from Stratford, England

  Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Younghusband (@nenamewilldo) reported 6 minutes ago

  @Hyperoptic as you won't answer the phone and your robot can't speak or understand english be advised I don't have a contract and you can cancel my installation visit tommorow oss I don't like threats

• 
  MazardsLtd (@MazardsLtd) reported 6 minutes ago

  @Hyperoptic Our business in London has been effectively offline for a week due to an unresolved fault on our business line. Around 12 staff have been impacted and client delivery has been disrupted, yet there is still no stable resolution. (1/4) #UKBusiness #Broadband

• 
  Gregor_Masterton (@GregorMasterton) reported 9 minutes ago

  Good god @Hyperoptic are absolutely tragic. Over 48 hours no service and solving world hunger would likely be easier than getting in contact with customer service. Complete shambles

• 
  Rob 🇺🇦 (@rsjhayes) reported 9 minutes ago

  @it_is_fareed and hyperoptic went down in my area after the first goal. shocking

• 
  Liverpool1207 (@Liverpool1207) reported 9 minutes ago

  Another company that appears to have no concept of customer care. @Hyperoptic

• 
  Ryan 🤠 (@Slimothy_James) reported 11 minutes ago

  My @Hyperoptic has been dropping as low as 0.2mbps for over 3 weeks. Front-line support has been patronising and useless and I haven't seen an email from the technician I spoke to in almost a week now. Got an email saying it was fixed when it wasn't. Pathetic display, guys.

• 
  Jordan🇩🇲 (@JordyOnside) reported 12 minutes ago

  Just spoke to @Hyperoptic Apparently it’s their biggest outage and a major priority but they have no time frame 👍 also the staff said their service tracker is actually fake that’s why it constantly says no issues

• 
  Elizabeth (@Elizabe80680425) reported 13 minutes ago

  @gunjanarora001 @Hyperoptic Yes it’s down many places

• 
  Envel (@Envel18) reported 18 minutes ago

  @Hyperoptic Reported a broadband fault on Friday. 500 Mbps package, but only 17–70 Mbps download while upload remains around 500 Mbps. Ticket open, no update from Technical Support, and unable to reach support by phone. Please DM me.

• 
  J (@emirxtesera) reported 21 minutes ago

  @AbPMet @Hyperoptic Still down?