Hyperoptic Outage Report in Stratford, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (14%)
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Wi-fi (12%)
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E-mail (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Ilford, London, Wandsworth, Kensington, Southwark, City of Westminster, Hackney, Poplar, Camden Town, Greater London, Dagenham and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Wandsworth |
Internet | |
| London |
Wi-fi | |
| Wandsworth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Sam B
(@samb1729) reported
It's been 18 hours since I last had a functioning @virginmedia internet connection. Third total outage in a week. @Hyperoptic I'm begging you to come take their business
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imraan ahmed
(@Imo1810Ahmed) reported
@Hyperoptic hi. I missed my renewal option date by 1 day and am now unable to get the price quoted for my renewal. I am being treated as a new customer. Is there any way my quote can be reinstated. This type of treatment is very different to all other providers who value loyalty
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HyperopticCS
(@HyperopticCS) reported
@sarahwishart @Hyperoptic We're sorry to hear of your ongoing connection problems, Sarah. It was never our intention to leave you without connection for so long. :/ Our team is on the case, and we are looking forward to providing some positive news as soon as possible.
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Bob
(@snagsf1) reported
@Hyperoptic I'd love to know how you can claim to be BB provider of the year 2023 (it's April, grow up)? Especially as I'm paying you £50 a month for a dogshit service that buffers all over the shop on every. single. clip. I play on my phone. Utter garbage.
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Dr Trappenstein
(@MHalberstram12) reported
@Hyperoptic I’ve called up 6 times since March and you still haven’t resolved my issue. Disgraceful service. Constantly advise me to call back so I waste my time and get no update.
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Lamya Mohamed
(@l_noor_) reported
@HyperopticCS Dear Hyperoptic Customer Service Team Iam writing to express my deep dissatisfaction with the poor level of service I have received as a new customer of your company.I registered for your WiFi services in mid-March and booked an engineer appointment on March 30th
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Tripuresh Verma
(@Iamtripuresh) reported
@Hyperoptic I have got 1 GBPS speed connection but I am receiving barely 200 MBPS ,can you please help here
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S_6_J_6_H
(@S6_J_6H) reported
@Hyperoptic trying to set up ZLife mini hub but instructions don’t work. Help me
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Golly gee
(@GGeeGuardian) reported
@Benjjjyy @TalkTalk My mum's never had a good experience with them and has always had issues with their service and customer service. I personally recommend hyperoptic as a new provider I've had them for 2 years and only lost service once and they let me know ahead of time I'd lose it.
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Matt
(@e67785a300794ec) reported
@Hyperoptic do you have a complaints contact, please? I’m having to move home and you can’t supply my new place as your service isn’t available there. Both circumstances are out of my control yet you are expecting me to pay hundreds to cancel.