Hyperoptic Outage Report in Lambeth, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Lambeth, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Lambeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (68%)
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Total Blackout (14%)
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Wi-fi (13%)
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E-mail (5%)
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TV (%)
Live Outage Map Near Lambeth, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Southwark, London, Paddington, Ealing, Hackney, Northolt, Croydon, Tower Hamlets, Harringay, Mitcham, Islington, City of Westminster, Wembley, Fulham and Leyton.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Wi-fi | |
| Paddington |
Internet | |
| Southwark |
Internet | |
| Ealing |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Lambeth, England
Latest outage, problems and issue reports in Lambeth and nearby locations:
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
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Warren King
(@SpeakerWarren) reported
from
Stratford, England
Will never use @Hyperoptic again
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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L R
(@Loubna_Rg) reported
@HyperopticCS @Hyperoptic I just did. I would really appreciate if you can help with my issue
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Mik Scarlet
(@MikScarlet) reported
@Matthew_Wright Camden eh? Middle of our capital city but mobile signal that won't go through walls & internet through wires. We've just had @Hyperoptic put in & very impressed. 500gps & no drop outs. It's like a new world. Still have to hang out the window to get 5g phone reception 😜
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Cynthia
(@Me__Cynthia) reported
@HyperopticCS @Hyperoptic Oh no ha ha. I just had an email stating about some works to be carried between 20.00 and 6.00 for 4 days. So was just laughing how people are supposed to spend their evening if the internet goes down :)
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HyperopticCS
(@HyperopticCS) reported
@SaciPerere75 @Hyperoptic We'd hate to leave you disappointed, Geoffrey, as we are sure we can improve your experience with our service. Please drop us a message with your account details, and we will inspect the line.
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Raza
(@SkibbleDazz) reported
.@Hyperoptic @HyperopticCS I’m sorry this is unacceptable every other night my internet connection is lost. You’re charging a premium but your quality of service seems to be declining.
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Grumpy Man
(@TheGrump3Man) reported
@Hyperoptic Is the line down?!?
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Amie Sy
(@iffyamieee) reported
Dutty customer service when @Hyperoptic @HyperopticCS cut the phone line after you’ve been on hold 😡😡😡😡😡😡😡😡
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paulusthewoodgnome 🇺🇦💙
(@woodgnomology) reported
@OliverBoaler @Hyperoptic @WhichUK Neighbour had his installation 2 weeks ago. Still unactivated. Had mine today after calling customer service on Monday for assurance the network would be working by today. They said definitely. It isn't. My ISP cancelled, I now have no internet. Your experience is not reassuring.
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Vimal Karadia
(@vimalkaradia) reported
Still no fix and zero updates from the @Hyperoptic support team. Embarrassing service from a firm who claim to have 24/7 support. 3rd day without internet, when my wife relies on it for work. Total joke
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Tom
(@Mr_THJC) reported
@katie_pilot See if you can get Hyperoptic. They are the only ISP I have never had an issue with.