Hyperoptic outages and service status in Camberwell, England

Problems in the last 24 hours in Camberwell, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Camberwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Camberwell, England

The most recent Hyperoptic outage reports came from the following cities: London, Southwark, and City of Westminster.

City	Problem Type	Report Time
London	Total Blackout	16 hours ago
London	Internet	1 day ago
London	Wi-fi	2 days ago
London	Wi-fi	2 days ago
London	Internet	3 days ago
London	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Camberwell, England

Latest outage, problems and issue reports in Camberwell and nearby locations:

• 
  Alex Pasfield (@The_Stockboy) reported 2 minutes ago from London, England

  @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

• 
  Dr Agnes Arnold-Forster (@agnesjuliet) reported 5 minutes ago from Camberwell, England

  I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

• 
  Kapali (@chawlakapali) reported 23 minutes ago from London, England

  @HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic

• 
  Kapali (@chawlakapali) reported 37 minutes ago from London, England

  @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

• 
  Nuclear Summer (@lizardUnicorn) reported 37 minutes ago from London, England

  @Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?

• 
  Alex (@AlexRM) reported 45 minutes ago from Camberwell, England

  Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

• 
  Alex Pasfield (@The_Stockboy) reported 54 minutes ago from London, England

  @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joe Makin (@joemakin86) reported 1 minute ago

  @koenjideck Could not recommend hyperoptic enough not had a single issue with them and its chep to i get full 1000 fibire for 35 quid a month

• 
  Marisa Peek (@TheOneMarisa) reported 1 minute ago

  @Hyperoptic our service has been disrupted since Saturday. @Ofcom regulations state compensation is due if not resumed within 2 working days. Your “support” tells me they conveniently found a ‘new fault’ as of end of 2nd working day and you are restarting the clock. #ScamAlert

• 
  Rameez Kaleem (@RameezKaleem) reported 3 minutes ago

  @Hyperoptic I've pay for 1GB internet but the speed is around 2MB! There's no customer support on technical issues. Many people with similar issues. Almost feels like a scam!

• 
  M. (@mariucha77) reported 8 minutes ago

  @donedgley1 @lulu_veganx @Hyperoptic No updates and no estimate when this issue will be solved.

• 
  SmileyGFace (@SmileyGFace1) reported 8 minutes ago

  @Hyperoptic Your post states that I can contact Customer Support via the online chat but when I try, I get an everlasting waiting to respond signal. I can see how embarrassing it is for your lack of customer support to be advertised on social media. Not a good advert, is it?

• 
  Maks (@Makssss_O) reported 10 minutes ago

  Waited four days for my hyperoptic router only for it to arrive and there’s a fault somewhere in my flat and can’t get an engineer till next week. Wouldn’t have been the worst thing but O2 has next to no signal so I’m basically stuck in the stone ages in this flat.

• 
  ZoTacStreams (@TheRealZotac) reported 11 minutes ago

  @theashrb I have toob for £25 for the last 4 odd years lmao its 900up and 900down but i get 1,000 up and down normally lmao, starlink and hyperoptic are total rip offs

• 
  justin (@jamsmcp) reported 12 minutes ago

  @Hyperoptic I have had no Internet since Wednesday afternoon. Your team let me know that the earliest available time for someone to come out is Friday afternoon. 48 hours without Internet that literally controls everything plus working from home has been a poor experience 🤧😠😤

• 
  Paul Thompson (@tommo_68) reported 13 minutes ago

  @Hyperoptic When the internet is down though you cannot switch.

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 13 minutes ago

  @mariucha77 @Hyperoptic @donedgley1 We still have no service. It’s broken!!