Hyperoptic

Hyperoptic Outage Report in Camberwell, Greater London, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Camberwell, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Camberwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Camberwell, Greater London, England 12/11/2024 06:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (%)

    TV (%)

Live Outage Map Near Camberwell, Greater London, England

The most recent Hyperoptic outage reports came from the following cities: Tower Hamlets, East Ham, Croydon, London, Holborn, Hackney, Hounslow, Greenford, Ealing, Ilford, Islington, City of Westminster, Southwark, Paddington and Northolt.

Loading map, please wait...
City Problem Type Report Time
United KingdomTower Hamlets Internet
United KingdomEast Ham Internet
United KingdomCroydon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomHolborn Internet

Community Discussion

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Hyperoptic Issues Reports Near Camberwell, England

Latest outage, problems and issue reports in Camberwell and nearby locations:

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

  • agnesjuliet Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, England

    I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

  • AlexRM Alex (@AlexRM) reported from Camberwell, England

    Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

  • kalpitha_reddy Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England

    @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

  • helmutpflueger Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England

    @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • hamidetekin Gezgin Kiz (@hamidetekin) reported from Stratford, England

    @JustAnAntiDepp1 @Hyperoptic No, still not working for me

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic

  • Fursecroft Fursecroft (@Fursecroft) reported from Paddington, England

    @Hyperoptic service is intermittent in the w1h 5lf area

  • hamidetekin Gezgin Kiz (@hamidetekin) reported from Stratford, England

    Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

  • SonOfCarl Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported from Harrow Weald, England

    Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

  • pharaohlondonuk Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • PedroT70 ArmchairCritique (@PedroT70) reported

    @Hyperoptic Last night i down loaded a 2.39Gb game in around 2 minutes on your 500Mb/sec service. Bonkers speed. That breaks all my previous download records over the years.

  • NetherSchot NetherSchot (@NetherSchot) reported

    @BobKindred @TinpotJ That's not how they put broadband (optic fibre) in. They would be micro-trenching that, which doesn't break paving (might cut through sections though obviously). Just ask CityFibre, HyperOptic or others. What you see here is car damage.

  • goyalam AG (@goyalam) reported

    @Hyperoptic Nothing reliable about broadband from Hyperoptic any more. It used to be a decent service but as an existing customer for the last month I am stuck with intermittent broadband service and none at Hyperoptic customer service even care to pick the phone so I can’t even cancel.

  • johntoal1989 Slayer (@johntoal1989) reported

    @Hyperoptic It's been really slow last hour only getting 6 mg should get 150

  • Moliblog Mark Oliver (@Moliblog) reported

    @virginmedia I’ll also leave it to you to do the right thing. I’ve got @Hyperoptic offering me a deal and I’m tempted to change broadband suppler if this is how you treat a customer of 10 years.

  • Kayleighdance5 Kayleigh dance (@Kayleighdance5) reported

    @HyperopticCS @CarrieHFletcher Been with hyperoptic since November 2020 as I switched over from sky. Sky was giving me 15-17 mbps for £29 a month and the connection was terrible. Didn’t even want to come out and fix the issues I had with dropping out etc. Was the best move I made by coming over too these guys

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Everdon, England

    Message from @Hyperoptic: “There have been a number of technical issues which have prevented us from making this site live, including a blockage in the Openreach primary connection, and an issue with the nodes. 1/2

  • NoodleTeqR Dean Russell (@NoodleTeqR) reported

    @ThisisZoot Hyperoptic are ace, never had an issue with them when I used them. I think at peak time the lowest it dropped to was like 850mb.

  • JonathanWandles Jonathan Wandless (@JonathanWandles) reported

    @Hyperoptic worst service possible, tells me service can be installed. cancelled BT, 30 days later disconnected from BT. @Hyperoptic no we can't provide a service... now im stuck without internet...

  • Q09138879 Q (@Q09138879) reported

    @HyperopticCS Service is down during an important conference call "due to a third party outtage" . No update from hyperoptic, and not picking up the phone for the last 30 minutes straight. Would be great to get some kind of feedback or an estimate at least