Hyperoptic outages and service status in City of London, England
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Full Outage Map
- Hyperoptic generated 1 outage signal in the last 24 hours around City of London, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 22, 10:56 PM GMT+1.
- Internet (69%)
- Total Blackout (15%)
- Wi-fi (15%)
The latest reports from users having issues in City of London come from postal codes EC4R .
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in City of London, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near City of London, England
The most recent Hyperoptic outage reports came from the following cities: City of London, London, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Internet | 2 hours ago |
|
London
|
Total Blackout | 5 days ago |
|
London
|
Internet | 8 days ago |
|
London
|
Internet | 8 days ago |
|
London
|
Internet | 13 days ago |
|
London
|
Internet | 16 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Hyperoptic Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Kapali (@chawlakapali) reported from London, England@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Steve Race (@steve_race) reported from Islington, England@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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Nuclear Summer (@lizardUnicorn) reported from London, England@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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Kapali (@chawlakapali) reported from London, England@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Alex Pasfield (@The_Stockboy) reported from London, England@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Alex Pasfield (@The_Stockboy) reported from London, England@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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🏳️🌈 Gavin Barrie 🏳️🌈 &✂️TQ+ (@jammach) reported@AussieBromo I pay £35 in Scotland for 1gig down / 1gig Up from Hyperoptic. Your costs and speeds are shocking.
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karen thompson (@karenthompson52) reported@Hyperoptic Disgusting service from Hyperoptic. Had it installed yesterday and zero internet. Loss of service light flashing red. Can’t use my lighting, heating or front door intercom. Hanging on to call for 30 mins still not through. No response to my emails.
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Tia (@justforumrah) reported@Hyperoptic have the absolute WORST customer service, no wifi for 3 days now - engineer did not turn up and they are not allowing us to rebook an engineer till they find out why. Incredibly hard to get through to them on the phone in the first place - do not recommend.
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Envel (@Envel18) reported@Hyperoptic Reported a broadband fault on Friday. 500 Mbps package, but only 17–70 Mbps download while upload remains around 500 Mbps. Ticket open, no update from Technical Support, and unable to reach support by phone. Please DM me.
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Ryan 🤠 (@Slimothy_James) reportedIntermittent speeds as low as 0.35Kbps from @Hyperoptic for the last 3 weeks. Totally unusable service. Somehow the faster and more reliable of the two providers that actually cover my building so I can't switch, otherwise I would. Great job, guys.
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Stu (@subzee_) reportedHyperoptic is down 👍
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Kav (@KavehD) reported@Hyperoptic Is service down in DH6 postcode?
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Gareth (@garethashmoreSB) reportedHuge network down Hyperoptic states a national network issues
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Cliffy (@Miss_cliffy_28) reported@Hyperoptic I and others in my estate have lost service but the service checker on your website disagrees. None of your phone numbers work and the chat bot won’t deal with technical issues - please can you help??
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justin (@jamsmcp) reported@Hyperoptic I have had no Internet since Wednesday afternoon. Your team let me know that the earliest available time for someone to come out is Friday afternoon. 48 hours without Internet that literally controls everything plus working from home has been a poor experience 🤧😠😤