Hyperoptic outages and service status in Islington, England

Problems in the last 24 hours in Islington, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Islington, England

The most recent Hyperoptic outage reports came from the following cities: London, Hackney, City of Westminster, Islington, and City of London.

City	Problem Type	Report Time
London	Internet	18 hours ago
London	Internet	1 day ago
London	Internet	1 day ago
London	Wi-fi	2 days ago
London	Internet	5 days ago
London	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

• 
  Stamford Hill Estate (@FOSHgardens) reported 12 minutes ago from Hackney, England

  From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

• 
  Kapali (@chawlakapali) reported 22 minutes ago from London, England

  @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

• 
  Steve Race (@steve_race) reported 29 minutes ago from Islington, England

  @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

• 
  Alex Pasfield (@The_Stockboy) reported 32 minutes ago from London, England

  @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

• 
  Stamford Hill Estate (@FOSHgardens) reported 41 minutes ago from Hackney, England

  Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

• 
  Alex Pasfield (@The_Stockboy) reported 44 minutes ago from London, England

  @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

• 
  Stamford Hill Estate (@FOSHgardens) reported 44 minutes ago from Hackney, England

  @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

• 
  Nuclear Summer (@lizardUnicorn) reported 45 minutes ago from London, England

  @Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?

• 
  Kapali (@chawlakapali) reported 46 minutes ago from London, England

  @HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Niman (@OlaminiranA) reported 17 seconds ago

  @Hyperoptic Deeply disappointed by the way Hyperoptics handled my account today. I was given misleading information by a member of staff, which left me feeling deceived. Customers deserve honesty, transparency, and better service than this.

• 
  M. (@mariucha77) reported 1 minute ago

  @donedgley1 @lulu_veganx @Hyperoptic No updates and no estimate when this issue will be solved.

• 
  andygarrick1269 (@andygarrick1269) reported 2 minutes ago

  @Hyperoptic LS16 constantly dropping off all evening, didn't have a problem for 3 years and its been a nightmare for.the last week! Please sort it out.

• 
  NitroRVL ✪✪✪✪✪➎ (@NitroRVL) reported 3 minutes ago

  @MrRoflWaffles Hyperoptic is awful, go with any BT provider over it

• 
  Don Edgley (@donedgley1) reported 5 minutes ago

  @Hyperoptic 3 days broken in SE16. Not sending text updates. Clearly not prioritising fixing your outage. What on earth is going on?

• 
  Adam Piper (@bitwog) reported 6 minutes ago

  @Hyperoptic for over a week now I've been experiencing drop-outs on my internet connection and and for 6 days I've been largely ignored by your support team. You used to have excellent competent staff and now it's a frustrating mess to deal with you.

• 
  Ryan 🤠 (@Slimothy_James) reported 8 minutes ago

  @MRKCT_ @Hyperoptic Been having my speeds drop as low as 0.2mbps for over 3 weeks now. Their support is useless and have been trying to gaslight me that it's an issue in the flat. Today they sent me an email saying it was fixed (funny how they never sent anyone to my flat) and now it's down again.

• 
  Leo 🏴‍☠️ (@leostera) reported 10 minutes ago

  @evadne oh hyperoptic is a service provider! for a second there i was like woah there's something _above_ fiber optic already jesus. all the stops i'm checking on rightmove say "ultrafast ~1500mbps" which frankly is more than i need (assuming its not shared with the whole building)

• 
  Griffey (@Griffeyfc) reported 13 minutes ago

  What has happened to hyperoptic? Issues after issues as of late

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 16 minutes ago

  @mariucha77 @Hyperoptic @donedgley1 We still have no service. It’s broken!!