Hyperoptic outages and service status in London, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 1, 9:19 PM GMT+1.
- Internet (70%)
- Wi-fi (20%)
- Total Blackout (10%)
The latest reports from users having issues in London come from postal codes NW6 , SE14 , E1 , EC1N , E1W and SW2 .
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in London, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near London, England
The most recent Hyperoptic outage reports came from the following cities: City of Westminster, London, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Wi-fi | 4 days ago |
|
London
|
Internet | 5 days ago |
|
London
|
Internet | 7 days ago |
|
London
|
Total Blackout | 8 days ago |
|
London
|
Internet | 16 days ago |
|
London
|
Wi-fi | 17 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Alex Pasfield (@The_Stockboy) reported from London, England@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Alex Pasfield (@The_Stockboy) reported from London, England@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Kapali (@chawlakapali) reported from London, England@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Kapali (@chawlakapali) reported from London, England@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Nuclear Summer (@lizardUnicorn) reported from London, England@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Ⓥ 🌱 (@lulu_veganx) reportedNothing today - still no service! @donedgley1 @mariucha77 @Hyperoptic
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Liverpool1207 (@Liverpool1207) reported@Hyperoptic When are you going to resolve your Internet connection issues in Liverpool city centre?
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Chris Panteli (Co-Founder) (@Linkifi_) reportedI've said this multiple times, but hear me people. @Hyperoptic is not only the worst internet company in the world, they are the worst company in the world, full stop!! We're now approaching nearly a full workday of outage and I've had six messages in total alternating between it's fixed and it's not working again
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Ralphyy (@RalphyyR6) reported@MrRoflWaffles This was me with sky and we changed to hyperoptic same day and never had a problem. Could be area based
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neil gorringe (@hopper70) reported@gragunam @Hyperoptic Down for me too in N5, also cannot get through to customer service
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Jamie (@Jamieonthisday) reported@bt_uk signed up with you because of dreadful comms from HyperOptic yet 20 mins and counting on hold with you. Just as bad.
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Uppili Ventures (@uppiliventures) reported@Hyperoptic why say no service issues when we all do not have service right now?
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ells🦋 (@ells_afc) reported@TomThornhill_2 @FourthStreetDan @Hyperoptic Sorry do you mean not far from me? Mine is still down I’ve had issues all week with them after almost 48hours of no service. I’ve been given nearly 3 months free service.
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Ash 🏴🇨🇼 (@theashrb) reported@real_amos @GuthixMoney This is the thing, they all appear to be amazing for the first year or two then they go to **** 😭 this is what happened to me with Hyperoptic
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Ryan 🤠 (@Slimothy_James) reportedMy @Hyperoptic has been dropping as low as 0.2mbps for over 3 weeks. Front-line support has been patronising and useless and I haven't seen an email from the technician I spoke to in almost a week now. Got an email saying it was fixed when it wasn't. Pathetic display, guys.