Hyperoptic outages and service status in Hackney, England

Problems in the last 24 hours in Hackney, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hackney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hackney, England

The most recent Hyperoptic outage reports came from the following cities: Hackney, Islington, City of London, and Harringay.

City	Problem Type	Report Time
Hackney	Internet	11 days ago
Hackney	Internet	11 days ago
Islington	Internet	11 days ago
Hackney	Internet	11 days ago
Hackney	Internet	11 days ago
Islington	Internet	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

• 
  Gezgin Kiz (@hamidetekin) reported 5 minutes ago from Stratford, England

  Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 7 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• 
  Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 12 minutes ago from Stratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• 
  Mark Kelly (@GlueWhichBinds) reported 15 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  Stamford Hill Estate (@FOSHgardens) reported 16 minutes ago from Hackney, England

  @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

• 
  Stamford Hill Estate (@FOSHgardens) reported 23 minutes ago from Hackney, England

  Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 23 minutes ago from Poplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• 
  Gezgin Kiz (@hamidetekin) reported 26 minutes ago from Stratford, England

  @JustAnAntiDepp1 @Hyperoptic No, still not working for me

• 
  Stamford Hill Estate (@FOSHgardens) reported 29 minutes ago from Hackney, England

  From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

• 
  Steve Race (@steve_race) reported 38 minutes ago from Islington, England

  @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

• 
  Warren King (@SpeakerWarren) reported 57 minutes ago from Stratford, England

  Will never use @Hyperoptic again

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Anderson (@FourthStreetDan) reported 3 minutes ago

  @ells_afc @TomThornhill_2 @Hyperoptic E14. Not sure when it went down, but sometime after 11pm last night.

• 
  michaela👑💋 (@michaelad1997) reported 5 minutes ago

  Someone give us a good WiFi provider. Currently with @Hyperoptic that is shocking, TV loads every 2 minutes. Also been with @virginmedia and NEVER again, shocking connection. So yeah an actual decent recommendation would be nice

• 
  SonicTheHaggis (@SonicTheHaggis) reported 6 minutes ago

  @Hyperoptic day 4 of no internet… WTF???

• 
  Ceri Follow @EiraAnimations (@CatMazikeen) reported 9 minutes ago

  over a month since my initial complaint and you still haven't had the decency to have a manager contact me. Its all on record and file. disgusting behaviour to paying customers. @Hyperoptic

• 
  Neil (@NRManc) reported 12 minutes ago

  Hi @Hyperoptic I’ve received a personally addressed letter from you. I have no idea where you have obtained my name and address but I have never given you permission to use this data. Please provide a link to your data protection complaints

• 
  Keith Underhill (@keithunder) reported 13 minutes ago

  @hyperoptic, your business technical support is rubbish and an embarrassment to me. We were supposed to be down for 3 hours Thursday afternoon. 14 hours later, nothing. No one bothered to tell me when our connection will be restored. Apparently there is a simple fix.

• 
  Don Edgley (@donedgley1) reported 15 minutes ago

  @mariucha77 @lulu_veganx @Hyperoptic Day 5. Supposedly they found the failed node yesterday but didn't fix it. They told me that they will be back trying again at 10am today. Incredibly slow

• 
  Cordelliassmile (@Cordeliassmile) reported 21 minutes ago

  @Hyperoptic I’m in Sheffield and your internet has been down for nearly 24 hours now. Your website is also down. What compensation is going to be offered to affected customers?

• 
  R234 (@Rico234_mp3) reported 26 minutes ago

  @Hyperoptic wtf is up with your ****** services ffs 😔🤕

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 28 minutes ago

  the absolute worst customer service ever @Hyperoptic 🫠