Hyperoptic Outage Report in Hackney, Greater London, England
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The latest reports from users having issues in Hackney come from postal codes N1.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Hackney, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hackney, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: London, Southwark, City of Westminster, Croydon, Hackney, Ealing, Newham, Barking, City of London, Tower Hamlets, Poplar and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Southwark |
Internet | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Blake
(@ToytownBandit) reported
@HyperopticCS @DJAwesomeWells @Hyperoptic Temple Meads old market area is still down
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Rob Goes Tweet
(@robgoestweet) reported
Not having a great experience with @Hyperoptic. 10 day wait for an engineer to attend and when I called today the agent’s ‘systems were down’. @HyperopticCS
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Caitlin/Leaf 🐢
(@LeafSeekinTurts) reported
@Hyperoptic Actually can’t believe the level of abysmal service and utter incompetence we have had from you. Wifi was installed on the 20th October and we are still without service, tomorrow’s appointment has just been cancelled and we have to wait another week?? Shameful.
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Kish ( '-')
(@Kish__1) reported
@RoyalMail is there a way to find out if I’m due a delivery as was expecting something to arrive from Hyperoptic, but it’s been 7 days and they can’t provide a tracking number due to issues with the service?
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Muntazir Mahdi
(@Muntazi10527790) reported
@Hyperoptic struggling to get any meaningful response regarding an engineer visit: no body knows the process and the comms are lost. The urgent escalation request has taken 4-5 days. No response. please help with the installation of Hyper-optic modem?
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David Plummer
(@Davidplummer30) reported
@Hyperoptic hi. When will you respond to my ticket re loss of service?
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HyperopticCS
(@HyperopticCS) reported
@DJAwesomeWells @Hyperoptic Hi DJ, sorry for the belated response. :/ Do you still have connection problems in your area of Bristol? If you do please let us know what area to check.
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Will the human
(@w_gawned) reported
@Hyperoptic Waited nearly 4 weeks for a router to be delivered, and cancelled today, after being told for the 5th time, "we'll put the order in now, and a router will arrive to you in 1 to 2 business days." Terrible service, so disappointed.
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Ginger
(@_GingerrA_) reported
Hyperoptic has served my place satisfactorily for the past year and I’ve recommended to lots of friends. But for the last week, I’ve lost connection and even an engineer came in today, the problem seemed hard to locate. I’m working at least half time from home so… @HyperopticCS
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Ananth.J.K
(@ananthjk) reported
It’s been 10 days. No where near to resolve the issue. @HyperopticCS @Hyperoptic