Hyperoptic outages and service status in Hackney, England

Problems in the last 24 hours in Hackney, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hackney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hackney, England

The most recent Hyperoptic outage reports came from the following cities: Hackney, Islington, Harringay, Poplar, and Tower Hamlets.

City	Problem Type	Report Time
Hackney	Wi-fi	22 hours ago
Islington	Internet	2 days ago
Islington	Internet	3 days ago
Hackney	Total Blackout	3 days ago
Islington	Wi-fi	3 days ago
Harringay	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

• 
  Mark Kelly (@GlueWhichBinds) reported 17 seconds ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 11 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• 
  Gezgin Kiz (@hamidetekin) reported 12 minutes ago from Stratford, England

  Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 17 minutes ago from Poplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• 
  Warren King (@SpeakerWarren) reported 17 minutes ago from Stratford, England

  Will never use @Hyperoptic again

• 
  Stamford Hill Estate (@FOSHgardens) reported 25 minutes ago from Hackney, England

  From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

• 
  Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 29 minutes ago from Stratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• 
  Gezgin Kiz (@hamidetekin) reported 32 minutes ago from Stratford, England

  @JustAnAntiDepp1 @Hyperoptic No, still not working for me

• 
  Stamford Hill Estate (@FOSHgardens) reported 39 minutes ago from Hackney, England

  Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

• 
  Stamford Hill Estate (@FOSHgardens) reported 39 minutes ago from Hackney, England

  @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

• 
  Steve Race (@steve_race) reported 55 minutes ago from Islington, England

  @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carl Barney Hirschson (@Barney246) reported 4 minutes ago

  If you are ever considering @Hyperoptic as your ISP, reconsider immediately. I signed up a month ago, my line drops 3-4 times a week and I have collectively spent 5-10 hours trying to connect and troubleshoot with their support team. Status today: no internet again.

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 5 minutes ago

  prices mid-contract," he said. "Switching broadband provider can save you an average of £203 on your broadband bill, and it has never been easier." Hyperoptic told Money it was committed to "clear, fair and transparent pricing, while delivering a reliable full fibre broadband

• 
  babycakes (@Ry0hitan) reported 6 minutes ago

  @FourthStreetDan @Hyperoptic Is this occurring in W9 I have the same issue

• 
  Gareth (@garethashmoreSB) reported 6 minutes ago

  Huge network down Hyperoptic states a national network issues

• 
  Caroline McKernan (@carolinemck2) reported 8 minutes ago

  @Hyperoptic broadband has been down for almost 24 hours in Chester - what’s going on??

• 
  John Younghusband (@nenamewilldo) reported 12 minutes ago

  @Hyperoptic CS12010207 you don't answer the phone and your robot doesn't speak or understand English, I have sent an email to support however I don't want a telecoms supplier that takes 48 hours to respond cancel the install booking for Friday 1st May

• 
  Marcelo Hidalgo (@mhmnat1) reported 12 minutes ago

  @Hyperoptic please respond and do something about your bad work! Last maintenance I had no service for more than 4 days and you said “few hours” as today! It’s 9:30 hours and still NO service 😡😡😡😡😡😡😡

• 
  AKP (@witless_duck) reported 13 minutes ago

  @Hyperoptic how come your service quality standards have stooped so low? Paying 40GBP+ per month and yet the network outage has left me with no internet for the past 3 days. Cannot attend meetings, cannot do anything. Tech support requires waiting for 30 minutes.

• 
  Ronald Anthony (@anth64369) reported 15 minutes ago

  @Hyperoptic probably one of the worst experiences we’ve been having after getting these guy!!! No customer support, no clue what’s wrong and we’ve been waiting for days now.

• 
  Imaan Ahmed (@Imaan_Ahmed) reported 17 minutes ago

  @Hyperoptic your customer service just told me I can’t speak to a manager snd when I asked for a manager call back she said she’s not going to arrange it And then hung up the call on me which I have also recorded #hyperoptic I want to raise a complaint ASAP