Hyperoptic Outage Report in Hackney, Greater London, England
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The latest reports from users having issues in Hackney come from postal codes N1.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Hackney, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hackney, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Croydon, London, Southwark, City of Westminster, Hackney, Ealing, Newham, Barking, City of London, Tower Hamlets, Poplar and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Southwark |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Helmut Pflueger
(@helmutpflueger) reported
from
Kingston upon Thames, England
@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Steve Race
(@steve_race) reported
from
Islington, England
@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Joel Maher
(@joelrmaher) reported
@Hyperoptic Hyperoptic have misinformed, lied, let down and completely shafted us after getting us to sign up. Not a good sign of things to come. We’re now without internet and we’re keen to leave hyperoptic before we’ve even started using their service.
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The Lemon Man
(@TheLemonMan9) reported
@Hyperoptic dog **** utter dog ****
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DJ Living the slow life Bruce 🏴
(@DeejBruce) reported
Happy @Hyperoptic day to me, happy to being saying goodbye to virgin and their poor excuse for gigabit.
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HyperopticCS
(@HyperopticCS) reported
@fidilydidilydee @Hyperoptic Hello! There was a small power outage at the area. The connection is now restored, we're sorry about the disturbance!
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🕷Financial Bear 🇪🇺🇨🇦🇬🇧🇨🇭
(@FinancialBear) reported
@virginmedia @JamesTurner37 Virgin what the hell “ as soon as possible” even mean. You service is rubbish, your customer service is awful and designed to make ppl scream snd leave. I do not believe you are sorry at all. James try @Hyperoptic they MAY be in your area
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Georgia Miles
(@fidilydidilydee) reported
@Hyperoptic down at SW11?
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Joel Maher
(@joelrmaher) reported
@Hyperoptic …tomorrow. Hypertrophic employee said “great, you can cancel it then.” I once again asked for confirmation that hyperoptic was ready in our building, she confirmed. I got home from work on Thursday and phoned in to activate my hyperoptic router. The network wasn’t ready…
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eyeopeninvest
(@eyeopeninvest) reported
@Hyperoptic I have now closed my account with hyper optic service is a joke. Been with numerous internet providers in the bast and never has my internet been down this long without any sort of explanation. I advice anyone els dealing with these problems to cancel aswel
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Pharmacist/Lawyer Thorrun MRPharmS
(@pharmthorrun) reported
Dear @Hyperoptic you keep saying you will come and fix my internet but you haven’t yet and people (yes multiple!) send me horrible messages if I don’t reply in a certain time period (I don’t know what that period is.) So please can you hurry up 🙏🏽
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LG
(@ingotism69) reported
@HyperopticCS #hyperoptic No service for over 24 hours. Can’t get through on phone or chat. Can you please provide update?