Hyperoptic outages and service status in Hackney, England

Problems in the last 24 hours in Hackney, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hackney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hackney, England

The most recent Hyperoptic outage reports came from the following cities: Hackney, Harringay, Islington, and Poplar.

City	Problem Type	Report Time
Hackney	Wi-fi	6 days ago
Harringay	Internet	8 days ago
Harringay	Internet	12 days ago
Harringay	Internet	12 days ago
Hackney	Total Blackout	13 days ago
Hackney	Internet	1 month ago

Community Discussion

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Hyperoptic Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

• 
  Stamford Hill Estate (@FOSHgardens) reported 2 seconds ago from Hackney, England

  Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

• 
  Steve Race (@steve_race) reported 5 minutes ago from Islington, England

  @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 11 minutes ago from Poplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• 
  Stamford Hill Estate (@FOSHgardens) reported 20 minutes ago from Hackney, England

  From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 23 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• 
  Warren King (@SpeakerWarren) reported 26 minutes ago from Stratford, England

  Will never use @Hyperoptic again

• 
  Gezgin Kiz (@hamidetekin) reported 46 minutes ago from Stratford, England

  @JustAnAntiDepp1 @Hyperoptic No, still not working for me

• 
  Mark Kelly (@GlueWhichBinds) reported 48 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  Gezgin Kiz (@hamidetekin) reported 50 minutes ago from Stratford, England

  Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

• 
  Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 50 minutes ago from Stratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• 
  Stamford Hill Estate (@FOSHgardens) reported 59 minutes ago from Hackney, England

  @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marcelo Hidalgo (@mhmnat1) reported 7 minutes ago

  @Hyperoptic what’s going on with your service? You said maintenance this morning from 9am to 1pm (4hours) it’s 3:17 and still no service! Last time you made a “maintenance” I lost my service for 4 days!! 😡😡😡😡

• 
  Tidal Labs (@Tidal_Labs) reported 10 minutes ago

  @Hyperoptic your cancellation service is so unprofessional and inconsiderate it literally makes me feel sick. Ive submitted a request to cancel. Ive had no callback after 6 weeks. I call your tel line and i'm left on hold for 45 Minutes, Making it from 8th to 7th in the Queue.

• 
  Marisa Peek (@TheOneMarisa) reported 14 minutes ago

  @Hyperoptic our service has been disrupted since Saturday. @Ofcom regulations state compensation is due if not resumed within 2 working days. Your “support” tells me they conveniently found a ‘new fault’ as of end of 2nd working day and you are restarting the clock. #ScamAlert

• 
  Zakaria Mahmud (@zmahmud17) reported 16 minutes ago

  @Hyperoptic some part of E14 area broadband not working more than an hour now. What's going on??

• 
  Don Edgley (@donedgley1) reported 19 minutes ago

  @mariucha77 @lulu_veganx @Hyperoptic Day 5. Supposedly they found the failed node yesterday but didn't fix it. They told me that they will be back trying again at 10am today. Incredibly slow

• 
  M. (@mariucha77) reported 20 minutes ago

  @donedgley1 @lulu_veganx @Hyperoptic The only thing they acknowledge is a bad review in Trustpilot, we get ignored everywhere else

• 
  Kurt Robson (@KurtRobsonn) reported 26 minutes ago

  So @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldn’t be paying this much for it to be going out every other week (position number 12 in queue though)

• 
  Katherine Lovell (@katherinelovell) reported 26 minutes ago

  @Hyperoptic why is my WiFi not working 2 days in a row?!

• 
  M. (@mariucha77) reported 26 minutes ago

  @Neverwasneveris @Hyperoptic 6 days without service in SE london

• 
  Gareth (@garethashmoreSB) reported 29 minutes ago

  Huge network down Hyperoptic states a national network issues