Hyperoptic outages and service status in Hackney, England

Problems in the last 24 hours in Hackney, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hackney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hackney, England

The most recent Hyperoptic outage reports came from the following cities: Islington, Poplar, Tower Hamlets, Hackney, and City of London.

City	Problem Type	Report Time
Islington	Internet	6 hours ago
Poplar	Total Blackout	1 month ago
Poplar	Total Blackout	1 month ago
Poplar	Total Blackout	1 month ago
Tower Hamlets	Wi-fi	1 month ago
Hackney	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

• 
  Steve Race (@steve_race) reported 13 minutes ago from Islington, England

  @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

• 
  Gezgin Kiz (@hamidetekin) reported 15 minutes ago from Stratford, England

  @JustAnAntiDepp1 @Hyperoptic No, still not working for me

• 
  Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 31 minutes ago from Stratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• 
  Stamford Hill Estate (@FOSHgardens) reported 35 minutes ago from Hackney, England

  From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

• 
  Stamford Hill Estate (@FOSHgardens) reported 40 minutes ago from Hackney, England

  @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

• 
  Warren King (@SpeakerWarren) reported 41 minutes ago from Stratford, England

  Will never use @Hyperoptic again

• 
  Gezgin Kiz (@hamidetekin) reported 42 minutes ago from Stratford, England

  Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

• 
  Stamford Hill Estate (@FOSHgardens) reported 47 minutes ago from Hackney, England

  Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 53 minutes ago from Poplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• 
  Mark Kelly (@GlueWhichBinds) reported 55 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 58 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lord of eko (@tommedersfriend) reported 5 minutes ago

  @hyperoptic my internet is still down.

• 
  ᴄᴍ. (@charliemensah) reported 6 minutes ago

  I might have to cancel this @Hyperoptic account.

• 
  Paul Bailey (@PBailey71973) reported 9 minutes ago

  Hey @Hyperoptic, loved the service for several years and always had a good response on your portal. Now i have a connection problem, suddenly not allowed to report a fault on the portal and phone line busy - 10 min wait (plus all the questions) - how can i get my service back?

• 
  Paul Thompson (@tommo_68) reported 11 minutes ago

  @Hyperoptic Wouldn't recommend signing up with Hyperoptic. When the internet is down, usually weekends their attitude is tough luck, we'll fix it during the working week. Had issues with this several times, so they cannot be bothered with customers Internet. Cannot work from home with them

• 
  Sharon Murray (@SharonM68999167) reported 14 minutes ago

  @hyperoptic Network down most of the day w2 a update would be good 4th time in 8 weeks How can people work from home ! #hyperoptic

• 
  Saika (@Saiccc2) reported 15 minutes ago

  @Hyperoptic Your internet are got really bad since Nov in some parts of London, like from 500mbps+ to 2mbps. Should you have a chance to investigate the infrastructure?

• 
  Edwin Bradford (@edwinbradford) reported 19 minutes ago

  @asentance I needed to find a supplier for my father recently and @zeninternet commit to not raising prices during your contract, if they do go up you have the chance to switch supplier. Personally I've had very good service from Hyperoptic too if you can get them. Both offer fibre.

• 
  Tracey Bird (@BirdTbird) reported 19 minutes ago

  @Hyperoptic well another outage again in a matter of weeks. What’s going on???

• 
  NEARK0 (@Nearko_) reported 20 minutes ago

  @Hyperoptic your service is down in my area! And you have no ******* call centres open to help! What a joke!!

• 
  Paul Thompson (@tommo_68) reported 22 minutes ago

  @Hyperoptic When the internet is down though you cannot switch.