Hyperoptic outages and service status in Hackney, England
Some problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
Full Outage Map
- Hyperoptic generated 3 outage signals in the last 24 hours around Hackney, including 3 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 19, 4:59 PM GMT+1.
- Internet (75%)
- Total Blackout (13%)
- Wi-fi (13%)
The latest reports from users having issues in Hackney come from postal codes N1 .
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Hackney, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hackney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Hyperoptic
Hyperoptic is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hackney, England
The most recent Hyperoptic outage reports came from the following cities: Islington, Hackney, Harringay, Poplar, and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Islington
|
Internet | 5 hours ago |
|
Hackney
|
Total Blackout | 7 hours ago |
|
Islington
|
Wi-fi | 7 hours ago |
|
Harringay
|
Internet | 9 days ago |
|
Poplar
|
Internet | 11 days ago |
|
Harringay
|
Internet | 11 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Stamford Hill Estate (@FOSHgardens) reported from Hackney, EnglandLooking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic
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Stamford Hill Estate (@FOSHgardens) reported from Hackney, England@SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.
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Gezgin Kiz (@hamidetekin) reported from Stratford, England@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Steve Race (@steve_race) reported from Islington, England@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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Stamford Hill Estate (@FOSHgardens) reported from Hackney, EnglandFrom @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”
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Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England@Hyperoptic Customer for several years, received outstanding service.
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Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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Gezgin Kiz (@hamidetekin) reported from Stratford, EnglandOur internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Hazeldine (@stuarthazeldine) reported@TheLionXB1 @Hyperoptic 3000 customers are down in NW & W London. A ‘Zayo link’ is down. A main Internet fibre highway, apparently, but one just used by Hyperoptic customers it seems. No idea when they’ll fix it.
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Jordan🇩🇲 (@JordyOnside) reported@AhnafM9197 @liam_richards @Hyperoptic Won’t be for long… it’s completely down
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Esther (@EstherAkinRN) reported@MartinSLewis Sky broadband wouldn’t budge for slow speeds very expensive so went Hyperoptic’s for less than half the price and much faster
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Rafael Lino (@maidaomd) reported@theashrb But hyperoptic is utterly unreliable, I live just about a mile away from their headquarters in Hammersmith, and have monthly outage that can last up to 5 days.
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Paul Bailey (@PBailey71973) reportedHey @Hyperoptic, loved the service for several years and always had a good response on your portal. Now i have a connection problem, suddenly not allowed to report a fault on the portal and phone line busy - 10 min wait (plus all the questions) - how can i get my service back?
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Zakaria Mahmud (@zmahmud17) reported@Hyperoptic some part of E14 area broadband not working more than an hour now. What's going on??
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vsquad22 (@StainYNWA) reported@Hyperoptic Definitely not hyper reliable. London, NW10 has dropped to 2Mbps even though I paid for 1Gb. I've been on hold with tech support for 45 minutes and then the connection mysteriously drops out. Get it sorted for goodness sake! Cheap prices = poor service
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Andrea Robinson (@printsandjam) reportedLondon-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!
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Rameez Kaleem (@RameezKaleem) reported@Hyperoptic I've pay for 1GB internet but the speed is around 2MB! There's no customer support on technical issues. Many people with similar issues. Almost feels like a scam!
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Tom Hartwright (@hartwright_tom) reported@Hyperoptic Technical support is not available via online chat. Have to call for support, and this is supposedly a telecoms company!? What a joke. 40 mins wait on hold only to be told that they need to dispatch an engineer and the next available slot is Friday afternoon (3 days time) Awful