Hyperoptic

Hyperoptic Outage Report in Hackney, Greater London, England

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The latest reports from users having issues in Hackney come from postal codes N1.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hackney, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hackney, Greater London, England 02/27/2026 17:05

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Hackney, Greater London, England

The most recent Hyperoptic outage reports came from the following cities: London, Southwark, City of Westminster, Croydon, Hackney, Ealing, Newham, Barking, City of London, Tower Hamlets, Poplar and Greater London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomSouthwark Total Blackout
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

  • agnesjuliet Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, England

    I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

  • steve_race Steve Race (@steve_race) reported from Islington, England

    @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

  • pharaohlondonuk Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • thekuntz69 aeris daddy (@thekuntz69) reported from Barnet, England

    So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

  • helmutpflueger Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England

    @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?

  • FinallyCanuck Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England

    @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • Fursecroft Fursecroft (@Fursecroft) reported from Paddington, England

    @Hyperoptic service is intermittent in the w1h 5lf area

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

  • kalpitha_reddy Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England

    @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

  • hamidetekin Gezgin Kiz (@hamidetekin) reported from Stratford, England

    Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    FYI, never use @Hyperoptic

  • hamidetekin Gezgin Kiz (@hamidetekin) reported from Stratford, England

    @JustAnAntiDepp1 @Hyperoptic No, still not working for me

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • papafuzzz Liam (@papafuzzz) reported

    @HyperopticCS @Hyperoptic Hopefully it’s quicker than when one of your engineers unplugged my connection and it took a month to get someone to admit that might be the issue and send an engineer.

  • mreys M Reys (@mreys) reported

    Installing/updating from Apple App Store doesn't work on @hyperoptic (both iOS/macOS). On the phone I can get off the wifi and download on 4G. Luxury not available on the desktop. I can't connect to @GarminUK Connect IQ store. As soon as I get onto 4G, it works. @HyperopticCS ?

  • GhostCo_ GhostCo | Grapic Designer 💥 (@GhostCo_) reported

    anyone using hyperoptic, or anyone know anything about wifi. need help asap

  • Kyrina Stephanie Baker (@Kyrina) reported

    @HyperopticCS @Hyperoptic Thank you. I can respect that. I’m just impatient. But also am stuck with poor temporary options for now.

  • KaroGamingg KARO (@KaroGamingg) reported

    @ImOwFromYT You gotta get on that Hyperoptic 🔥 never have issues

  • amarksri_mca amar srivastava (@amarksri_mca) reported

    @HyperopticCS @Hyperoptic @HyperopticCS Sent two emails to customer support since yesterday but no response. Why no one is looking the inboxes? Any explanation? Sent you DM as well.

  • nickooooo2 nickooooo (@nickooooo2) reported

    @Hyperoptic we still have outage at SE15, London. Your customer service team said it would be fixed by 4.35 and they’d update me - neither has happened so far. Please update

  • lgladdy Liam (@lgladdy) reported

    I've spent about 24 hours now with very weird networking issues. Assumed it was my router and reset everything but still they persisted... turns out it's actually Hyperoptic having some issues; especially when talking to Apple Services.

  • samm1610 Sameer Gupta (@samm1610) reported

    @HyperopticCS @Hyperoptic I have sent the details via message. Look forward to your urgent help.

  • samm1610 Sameer Gupta (@samm1610) reported

    @Hyperoptic Hi, my internet is not working. Trying to reach customer support but not able to reach anyone. Please look into it urgently as my work is getting affected.