Hyperoptic outages and service status in Hackney, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Hackney, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Wi-fi.
- Total Blackout (75%)
- Wi-fi (25%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Hackney, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hackney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hackney, England
The most recent Hyperoptic outage reports came from the following cities: Poplar, Tower Hamlets, Hackney, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar
|
Total Blackout | 24 days ago |
|
Poplar
|
Total Blackout | 26 days ago |
|
Poplar
|
Total Blackout | 26 days ago |
|
Tower Hamlets
|
Wi-fi | 29 days ago |
|
Hackney
|
Internet | 1 month ago |
|
Hackney
|
Internet | 1 month ago |
Community Discussion
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Hyperoptic Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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Stamford Hill Estate (@FOSHgardens) reported from Hackney, EnglandFrom @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”
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Steve Race (@steve_race) reported from Islington, England@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Stamford Hill Estate (@FOSHgardens) reported from Hackney, EnglandLooking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic
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Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England@Hyperoptic Customer for several years, received outstanding service.
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Stamford Hill Estate (@FOSHgardens) reported from Hackney, England@SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.
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Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Gezgin Kiz (@hamidetekin) reported from Stratford, EnglandOur internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Gezgin Kiz (@hamidetekin) reported from Stratford, England@JustAnAntiDepp1 @Hyperoptic No, still not working for me
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Bailey (@PBailey71973) reportedHey @Hyperoptic, loved the service for several years and always had a good response on your portal. Now i have a connection problem, suddenly not allowed to report a fault on the portal and phone line busy - 10 min wait (plus all the questions) - how can i get my service back?
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Esther (@EstherAkinRN) reported@MartinSLewis Sky broadband wouldn’t budge for slow speeds very expensive so went Hyperoptic’s for less than half the price and much faster
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Saika (@Saiccc2) reported@Hyperoptic Your internet are got really bad since Nov in some parts of London, like from 500mbps+ to 2mbps. Should you have a chance to investigate the infrastructure?
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vsquad22 (@StainYNWA) reported@Hyperoptic Definitely not hyper reliable. London, NW10 has dropped to 2Mbps even though I paid for 1Gb. I've been on hold with tech support for 45 minutes and then the connection mysteriously drops out. Get it sorted for goodness sake! Cheap prices = poor service
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NEARK0 (@Nearko_) reported@Hyperoptic your service is down in my area! And you have no ******* call centres open to help! What a joke!!
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Jordan🇩🇲 (@JordyOnside) reported@AhnafM9197 @liam_richards @Hyperoptic Won’t be for long… it’s completely down
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Stu (@subzee_) reportedHyperoptic is down 👍
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SanchoMagnifico (@SanchoMagnifico) reported@jamesjnicholls @Hyperoptic That’s because Virgin have an actual team behind them. Hyperoptic service center is probably run out of some clown’s basement.
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Flowerbomb212 (@Flowerbomb212) reported@Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.
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Lawrence Canning (@LawrenceCanning) reported@Hyperoptic is your network down? in TN area