Hyperoptic outages and service status in Hackney, England

Problems in the last 24 hours in Hackney, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hackney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hackney, England

The most recent Hyperoptic outage reports came from the following cities: Poplar, Harringay, Islington, Tower Hamlets, Hackney, and City of London.

City	Problem Type	Report Time
Poplar	Internet	21 hours ago
Harringay	Internet	1 day ago
Islington	Internet	2 days ago
Islington	Internet	4 days ago
Poplar	Total Blackout	1 month ago
Poplar	Total Blackout	1 month ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 2 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• 
  Gezgin Kiz (@hamidetekin) reported 4 minutes ago from Stratford, England

  Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

• 
  Mark Kelly (@GlueWhichBinds) reported 17 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 23 minutes ago from Poplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• 
  Stamford Hill Estate (@FOSHgardens) reported 32 minutes ago from Hackney, England

  Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

• 
  Steve Race (@steve_race) reported 38 minutes ago from Islington, England

  @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

• 
  Gezgin Kiz (@hamidetekin) reported 43 minutes ago from Stratford, England

  @JustAnAntiDepp1 @Hyperoptic No, still not working for me

• 
  Stamford Hill Estate (@FOSHgardens) reported 46 minutes ago from Hackney, England

  @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

• 
  Stamford Hill Estate (@FOSHgardens) reported 52 minutes ago from Hackney, England

  From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

• 
  Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 53 minutes ago from Stratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• 
  Warren King (@SpeakerWarren) reported 57 minutes ago from Stratford, England

  Will never use @Hyperoptic again

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AbPMet (@AbPMet) reported 8 minutes ago

  @Hyperoptic Still down SE18. Down since yesterday 7:20pm

• 
  Flowerbomb212 (@Flowerbomb212) reported 8 minutes ago

  @Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.

• 
  Dr Fọláshadé Adéyẹmọ ✌🏾❤️ (@afollypeperempe) reported 9 minutes ago

  @Hyperoptic You guys are the most unprofessional, unseasoned and terrible internet company I have come across. I terminated my account as I was moving home and you guys still have the effontry to be billing me and asking me for payment. ARE YOU MAD?

• 
  Janaka Abeywardhana (@janaka_a) reported 10 minutes ago

  @status_is_down yes, @Hyperoptic was complete down around 3pm. current status: it's still flapping.

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 11 minutes ago

  prices mid-contract," he said. "Switching broadband provider can save you an average of £203 on your broadband bill, and it has never been easier." Hyperoptic told Money it was committed to "clear, fair and transparent pricing, while delivering a reliable full fibre broadband

• 
  Andrea Robinson (@printsandjam) reported 13 minutes ago

  London-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!

• 
  ᴄᴍ. (@charliemensah) reported 14 minutes ago

  @Hyperoptic CM3 area down?

• 
  𝔙𝔦𝔩𝔩𝔞𝔦𝔫𝔢𝔩𝔩𝔢 ✨ (@tang0ic3bl4st) reported 14 minutes ago

  Guessing @Hyperoptic is down in most of London but the sounds of it?

• 
  Kurt Robson (@KurtRobsonn) reported 15 minutes ago

  So @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldn’t be paying this much for it to be going out every other week (position number 12 in queue though)

• 
  Sonia Marsh (@SoniaMarsh49390) reported 16 minutes ago

  @Hyperoptic No internet at TW8 0AX following your maintenance today. Outage is now 8 hours and counting. When will it be fixed?