Hyperoptic outages and service status in Enfield Town, England

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Enfield Town, England

The most recent Hyperoptic outage reports came from the following cities: Hackney, Barnet, Islington, and Harringay.

City	Problem Type	Report Time
Hackney	Internet	4 days ago
Hackney	Internet	5 days ago
Barnet	Total Blackout	5 days ago
Hackney	Internet	6 days ago
Hackney	Internet	6 days ago
Islington	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

• 
  Steve Race (@steve_race) reported 1 minute ago from Islington, England

  @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

• 
  aeris daddy (@thekuntz69) reported 6 minutes ago from Barnet, England

  Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.

• 
  Stamford Hill Estate (@FOSHgardens) reported 8 minutes ago from Hackney, England

  From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

• 
  Stamford Hill Estate (@FOSHgardens) reported 13 minutes ago from Hackney, England

  @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

• 
  aeris daddy (@thekuntz69) reported 23 minutes ago from Barnet, England

  So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.

• 
  LUCA (@Gianluca_Leo) reported 27 minutes ago from Barnet, England

  FYI, never use @Hyperoptic

• 
  aeris daddy (@thekuntz69) reported 28 minutes ago from Barnet, England

  And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.

• 
  Stamford Hill Estate (@FOSHgardens) reported 31 minutes ago from Hackney, England

  Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

• 
  Warren King (@SpeakerWarren) reported 34 minutes ago from Stratford, England

  Will never use @Hyperoptic again

• 
  Gezgin Kiz (@hamidetekin) reported 35 minutes ago from Stratford, England

  Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

• 
  aeris daddy (@thekuntz69) reported 42 minutes ago from Barnet, England

  So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.

• 
  LUCA (@Gianluca_Leo) reported 50 minutes ago from Barnet, England

  @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

• 
  Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 51 minutes ago from Stratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• 
  Gezgin Kiz (@hamidetekin) reported 51 minutes ago from Stratford, England

  @JustAnAntiDepp1 @Hyperoptic No, still not working for me

• 
  Mark Kelly (@GlueWhichBinds) reported 59 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony Costanza (@BarryDavid69562) reported 3 minutes ago

  @Hyperoptic no information from your support team and no internet for +7 hours in WC1X? You prompt people to contact customer support but all they say is “hopefully it will work soon”. Can we do better?

• 
  Mark Hills (@markhills205) reported 5 minutes ago

  @Hyperoptic Extremely poor installation & repair service. Cable left unsecured → chewed through. Engineer “fixed” with tape, then a junction box that fell off the wall. Business disrupted, extra costs for mobile data. Why should I stay? Compensation? #HyperopticFail

• 
  ᴄᴍ. (@charliemensah) reported 5 minutes ago

  @Hyperoptic CM3 area down?

• 
  root3vil (@root3vil) reported 7 minutes ago

  @Hyperoptic is there a planned outage that you haven’t informed about? get your **** together, fix my internet!

• 
  babycakes (@Ry0hitan) reported 8 minutes ago

  @FourthStreetDan @Hyperoptic Ahh city wide issue - bunch of scumbags should be ashamed of themselves

• 
  jess (@Jessicaah___) reported 10 minutes ago

  Hyperoptic is the WORST wifi ever

• 
  Stepalex (@Stepalex) reported 14 minutes ago

  @theashrb It only shows how your Hyperoptic pricing sucks, as I have had 3Gb/s from Community Fiber for over a year for £41

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 15 minutes ago

  prices mid-contract," he said. "Switching broadband provider can save you an average of £203 on your broadband bill, and it has never been easier." Hyperoptic told Money it was committed to "clear, fair and transparent pricing, while delivering a reliable full fibre broadband

• 
  Graham Hesketh (@Hesketh_GD) reported 16 minutes ago

  @Hyperoptic Your tech support is non-existent. No tech support on chat. No email. Only phone. Don't even have hold music! Just repeat same sentence saying "We are currently experiencing a higher than usual call volume" on every call. No choice but to hang up. Service very intermittent.

• 
  M. (@mariucha77) reported 19 minutes ago

  @donedgley1 @lulu_veganx @Hyperoptic No updates and no estimate when this issue will be solved.