Hyperoptic Outage Report in Enfield Town, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
Problems in the last 24 hours in Enfield Town, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
- Internet (71%)
- Wi-fi (15%)
- Total Blackout (11%)
- E-mail (2%)
- Phone (1%)
Live Outage Map Near Enfield Town, England
The most recent Hyperoptic outage reports came from the following cities: London, Poplar, Tower Hamlets, Hackney, Kensington, City of London, Camden Town, City of Westminster, and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Total Blackout | 3 hours ago |
|
Poplar
|
Total Blackout | 4 days ago |
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Poplar
|
Total Blackout | 6 days ago |
|
Poplar
|
Total Blackout | 6 days ago |
|
London
|
Wi-fi | 7 days ago |
|
London
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Gezgin Kiz (@hamidetekin) reported from Stratford, England@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Kapali (@chawlakapali) reported from London, England@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Alex Pasfield (@The_Stockboy) reported from London, England@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Kapali (@chawlakapali) reported from London, England@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Gezgin Kiz (@hamidetekin) reported from Stratford, EnglandOur internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Alex Pasfield (@The_Stockboy) reported from London, England@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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aeris daddy (@thekuntz69) reported from Barnet, EnglandAnd of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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aeris daddy (@thekuntz69) reported from Barnet, EnglandAny news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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LUCA (@Gianluca_Leo) reported from Barnet, England@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Fursecroft (@Fursecroft) reported from Paddington, England@Hyperoptic service is intermittent in the w1h 5lf area
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ON🚀 (@heyoncar) reported from Romford, England@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported from Harrow Weald, EnglandHyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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aeris daddy (@thekuntz69) reported from Barnet, EnglandSo will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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aeris daddy (@thekuntz69) reported from Barnet, EnglandSo @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Nuclear Summer (@lizardUnicorn) reported from London, England@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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Gabor (@GaborPfalzer) reported from Kensington, England@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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NT7528 (@NT75281) reported@Hyperoptic @HyperopticCS 18 days and counting without Internet. Worst broadband company ever!
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Beez (@Smashedthatflop) reported@Hyperoptic your internet in Kensington is down. Please turn on ASAP
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Harry Singh (@harrysingh_uk) reported@HyperopticCS @Hyperoptic No internet, kids can’t do their homework. Any reason for the outage in the Hayes UB3 area?
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mango tango (@mangotango333) reported@Hyperoptic trying to renew with you for the fourth year in a row with you but you can only seem to offer the same prices for existing customers? I DM’d and was told to go to webchat who told me this. Do you not value customer loyalty? #customerexperience #customerservice
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Seb (@sterwenn) reported@CommunityFibre This is fake reward, I've referred a friend and promised her £100amazon voucher but nothing happened despite caring customer service twice! She should have gone to hyperoptic, at least they have a word when they promise a reward.
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Rino Soares (@Rinosoares) reported@Hyperoptic how can I stop u guys every few weeks sending me this junk mail flyer through post? i dont want it neither interested. happy w/ my broadband. extra rubbish. annoying. bad for planet. please guide me who to speak with to stop this crap. thanks
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Freddie Toye (@Dinkumschnauger) reported@HyperopticCS my Hyperoptic is down in Ravenscourt Park, London. Is there a major outage in the area?
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@kelsveil #FBLC (@Kelsveil) reported@Hyperoptic been waiting on your phone line for 1 hour I've had no internet since 7am. I'm aware there is a outage but could you let customers know how long it maybe. Your phone lines are also chocker
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Link (@L1nkaxo) reported@Hyperoptic HyperBS 30 Mins on hold and counting and Internet is down
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Link (@L1nkaxo) reported@Hyperoptic Are you guys still working ? All week trying to contact you by chat, no avail, now 27 mins on hold and nothing either.. Terrible Customer Service