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Hyperoptic

Hyperoptic Outage Report in Enfield Town, Greater London, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Live Outage Map Near Enfield Town, England

The most recent Hyperoptic outage reports came from the following cities: Poplar, London, Tower Hamlets, Hackney, Kensington, City of London, Camden Town, City of Westminster, Ealing, and Newham.

CityProblem TypeReport Time
Poplar Total Blackout 2 days ago
Poplar Total Blackout 4 days ago
Poplar Total Blackout 4 days ago
London Wi-fi 5 days ago
London Internet 7 days ago
Tower Hamlets Wi-fi 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • hamidetekin
    Gezgin Kiz (@hamidetekin) reported from Stratford, England

    @JustAnAntiDepp1 @Hyperoptic No, still not working for me

  • SimonMonger
    Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • SOCYearwood
    Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

  • SonOfCarl
    Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported from Harrow Weald, England

    Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic

  • heyoncar
    ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • thekuntz69
    aeris daddy (@thekuntz69) reported from Barnet, England

    So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.

  • Gianluca_Leo
    LUCA (@Gianluca_Leo) reported from Barnet, England

    FYI, never use @Hyperoptic

  • thekuntz69
    aeris daddy (@thekuntz69) reported from Barnet, England

    So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.

  • pharaohlondonuk
    Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

  • thekuntz69
    aeris daddy (@thekuntz69) reported from Barnet, England

    And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.

  • Gianluca_Leo
    LUCA (@Gianluca_Leo) reported from Barnet, England

    @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

  • The_Stockboy
    Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • thekuntz69
    aeris daddy (@thekuntz69) reported from Barnet, England

    Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

  • The_Stockboy
    Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • kalpitha_reddy
    Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England

    @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

  • Fursecroft
    Fursecroft (@Fursecroft) reported from Paddington, England

    @Hyperoptic service is intermittent in the w1h 5lf area

  • hamidetekin
    Gezgin Kiz (@hamidetekin) reported from Stratford, England

    Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • BarralBea
    Beatriz Barral (@BarralBea) reported

    @Hyperoptic we have been experiencing an outage since Friday and no change whatsoever due to access to the building... what is the status for today? How soon will this be resolved? We need wifi to work remotely !!

  • HyperopticCS
    HyperopticCS (@HyperopticCS) reported

    @Kyleyuu We truly are sorry, Kyle. For that reason, we also provide monthly rolling. We do offer the possibility of transferring the service to your new location free of charge, so if you are moving somewhere serviceable by Hyperoptic, we'd gladly transfer your service there!

  • MCFC__Latino
    MCFC Latino (@MCFC__Latino) reported

    @StevenMcinerney @Hyperoptic Are you on 2.4 or 5 GHz network? Maybe you’re on 5 GHz and the laptop antenna doesn’t recognize the band, I’m not sure if the 2014 MacBooks have 5GHz connectivity, but the original PS4 doesn’t for example, and they both released in similar times, worth checking out, cheers

  • Craig_M78
    Craig M (@Craig_M78) reported

    @monstroso @Hyperoptic They are very good. No issues at all.

  • StevenMcinerney
    Steven (@StevenMcinerney) reported

    We've got a new @Hyperoptic router as we've upgraded our internet from 150 to 500mb. Nicola's laptop can't connect to that new router. If we switch back to the old router, it connects, but with old speeds. She's got a 2014 macbook air. Has anyone had a similar problem before?

  • Egg_Chef
    Peter Smith (@Egg_Chef) reported

    @DrNickHazel @Hyperoptic @HyperopticCS I had a similar horrible experience 3 years ago when there were 5 planned and one unplanned outages within 3 months so started monitoring my connection with UptimeRobot. In the intervening three years it has reported 0 seconds downtime (and yes, it is working). Not a bad record!

  • DanielCorriveau
    Daniel Corriveau (@DanielCorriveau) reported

    @StevenMcinerney @Hyperoptic Had the same issue a few months back with our son's laptop...ended up buying him a new one. Solved the the wifi issue and he ended up with a much more current computer.

  • JasonK47230171
    JasonK (@JasonK47230171) reported

    @Hyperoptic Being forced to be a Virgin media customer is painful

  • _politicalkat
    Kat 💚 (@_politicalkat) reported

    @HyperopticCS hi there - there seems to be an on-going issue with the hyperoptic internet in our flat and I can't get through to your team on the phone. would you be able to help?

  • HyperopticCS
    HyperopticCS (@HyperopticCS) reported

    @fwosar @LloydLabs @Hyperoptic While it is not ideal that it takes so much for the router to arrive, any LAN device can be connected to our socket and it should provide the service. We wouldn't be able to troubleshoot the connection, but it would work!