Hyperoptic Outage Report in Enfield Town, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Tower Hamlets, London, Poplar, Greater London, City of Westminster, St Albans, Hampstead, Waltham Forest, Newham, Islington, Ilford, Kensington and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Tower Hamlets |
Internet | |
| London |
Internet | |
| Poplar |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Warren King
(@SpeakerWarren) reported
from
Stratford, England
Will never use @Hyperoptic again
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Abdul Kashim
(@A_Kashim) reported
@Hyperoptic I feel distressed and aggrieved, I have been mislead on the availability twice. First in June 2021 and now again in April 2022, AFTER being told and confirmed service was available this time. I am broken by this experience, I was very keen on getting full fibre.
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Evan Edinger
(@EvanEdinger) reported
I spent 8 hours today having to completely restructure my home network and all my smart home automations because @Hyperoptic’s servers went haywire with iOS updates 🤪
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Susannah Frieze
(@SusannahJowitt) reported
Moment of bafflement today. @Hyperoptic why on earth would you declare an issue closed when we send you nearly daily emails asking you to resolve said issue??
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Rónán.T
(@RT93Tyrone) reported
@Hyperoptic please fix the internet
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XL ozzy
(@ozzyxaxa) reported
so nice that my internet is going down every 2 seconds, during official fix ur ******* **** @Hyperoptic
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Tom Jeffreys
(@tomjeffreys) reported
@eliseybell Which magazine just did a big feature on home broadband - TalkTalk did pretty bad. The top 4 were Zen, Vodafone, Hyperoptic and Now Broadband
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nickooooo
(@nickooooo2) reported
@Hyperoptic we still have outage at SE15, London. Your customer service team said it would be fixed by 4.35 and they’d update me - neither has happened so far. Please update
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Benjamin Aboagye 🇬🇭🇬🇧
(@LoverOfTechBA) reported
@itssunpi @virginmedia Check if you can get @Hyperoptic in your property. Should give you a better service. Sadly I've heard Virgin Media traffic manage like crazy
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MrsMalone 💙
(@JayBec2015) reported
@DezsoDiana @Hyperoptic @Daily_Express BT internet is down in large areas today, has been for hours
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XL ozzy
(@ozzyxaxa) reported
@itsgraphix10 @Hyperoptic i dont know man, i didnt have any issues until a few days ago and this is happening