Hyperoptic Outage Report in Enfield Town, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (16%)
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Wi-fi (11%)
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E-mail (1%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Islington, Ilford, London, Kensington, Wembley, City of Westminster, Hackney, Poplar, Camden Town, Greater London and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| Ilford |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Kensington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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savaliya nilkanth
(@nilkanth52) reported
@Hyperoptic can you provide broadband service in LE4 8JB area?? I contact lots off time but still can't get any answer please let me know. thank you
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Jennie #BLM 🇬🇾🇬🇧
(@msgooner2223) reported
@Hyperoptic i have been without internet services for6 days and I work from home. When are you planning to rectify the problem? Or shall I contact a new provider?
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Marcello Silvestri
(@shirubusutori) reported
@Rexsan_ @neilforbessoul @Hyperoptic They have gone home mate, stopped replying to my messages both public and private after 5 PM sharp, before 5 I had zero queue on their line now called back and been waiting like 30 mins on the phone. So much for that 24/7 support
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Laura
(@laura_h_87) reported
@Hyperoptic 5days later and your all yet to make it right! Not one person can find a problem?? Shows how basic the company is!!
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Ethan Adams
(@EthanAdams97) reported
@Hyperoptic no internet in tn38 area. Hasn’t been since this morning and received no sms update since 11am?? When will it be fixed and what even is the issue??
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jordan mcginley
(@jmcginley11) reported
@Hyperoptic horrendous wait 45 mins for an answer to talk about my contract due to it being £41 a month for renewal but £21 new customers. Spoke for 30 secs and call over lost customer.
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Laura
(@laura_h_87) reported
@Hyperoptic I had internet installed yesterday! Everything is set up and running yet I have no service! After three hours no engineer was able to find a problem! I have been left with no internet! No technical support person can find a problem! What a cowboy company!
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I’M CHANEL N1
(@rogeriomcruzz) reported
@Hyperoptic been waiting for 50 min when im position 1.. can I get some help pls
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Rexsan
(@Rexsan_) reported
@shirubusutori @neilforbessoul @Hyperoptic Also in canary wharf same issue no ETA or consideration
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👀
(@StefanFerrol) reported
Anyone else having issues with Hyperoptic Broadband today?