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Hyperoptic

Hyperoptic outages and service status in Enfield Town, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Enfield Town, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Jul 30, 11:43 AM GMT+1.
  • 60% Internet (60%)
  • 40% Wi-fi (40%)

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Enfield Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Enfield Town, England

The most recent Hyperoptic outage reports came from the following cities: Hackney, and Harringay.

CityProblem TypeReport Time
Hackney Internet 1 day ago
Hackney Internet 1 day ago
Hackney Wi-fi 2 days ago
Harringay Internet 10 days ago
Hackney Wi-fi 30 days ago
Harringay Internet 1 month ago

Nearby cities with recent reports

Hackney

3 recent signals

1 day ago

Community Discussion

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Hyperoptic Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

  • thekuntz69
    aeris daddy (@thekuntz69) reported from Barnet, England

    And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.

  • GlueWhichBinds
    Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England

    @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

  • thekuntz69
    aeris daddy (@thekuntz69) reported from Barnet, England

    So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.

  • pharaohlondonuk
    Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • SpeakerWarren
    Warren King (@SpeakerWarren) reported from Stratford, England

    Will never use @Hyperoptic again

  • thekuntz69
    aeris daddy (@thekuntz69) reported from Barnet, England

    Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.

  • hamidetekin
    Gezgin Kiz (@hamidetekin) reported from Stratford, England

    @JustAnAntiDepp1 @Hyperoptic No, still not working for me

  • Gianluca_Leo
    LUCA (@Gianluca_Leo) reported from Barnet, England

    FYI, never use @Hyperoptic

  • hamidetekin
    Gezgin Kiz (@hamidetekin) reported from Stratford, England

    Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

  • Gianluca_Leo
    LUCA (@Gianluca_Leo) reported from Barnet, England

    @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

  • thekuntz69
    aeris daddy (@thekuntz69) reported from Barnet, England

    So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.

  • steve_race
    Steve Race (@steve_race) reported from Islington, England

    @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • gunjanarora001
    Gunjan Arora (@gunjanarora001) reported

    @Hyperoptic - broadband down for over 30 minutes and your customer care unreachable. Downdetector also showing multiple reports, is there an known outage?

  • daisdaisbaby
    Daidai (@daisdaisbaby) reported

    @Hyperoptic My service has not activated for a week due to your technical issue. How long should I wait?

  • TheThreepoint14
    πι (@TheThreepoint14) reported

    @Hyperoptic “keeping your network super fast” should not be done at our expense . For the gazilionth time you do maintenance and shutting down of services ( 2 hours this time ) during working hours . “Informed you so you can find alternatives” is not acceptable

  • Damini_ID
    Damini (@Damini_ID) reported

    My WiFi is ruining my life. **** you hyperoptic!

  • M_Newman10
    Matt Newman (@M_Newman10) reported

    Been on hold for hours. No support no help @Hyperoptic. Not good enough, please someone get back to me right away been without internet for 24 hours

  • _DanJbh
    Dan🥷 (@_DanJbh) reported

    @Simon_Coates @Simon_Whale @virginmedia Pay £20 a month for Hyperoptic and I get 1gb up and down.

  • olutayo79
    Olutayo Ojaokomo (@olutayo79) reported

    @hyperoptic I would like to know why you think I will pay £136.79 for a service you never rendered. Granted, you cut my service 2 weeks into an unpaid contract and I do owe you for that month. But why will you charge me for subsequent months knowing you never rendered any service to me? @Hyperoptic

  • nickyjanehill
    Nicky Hill (@nickyjanehill) reported

    Urrrgh got my new @Hyperoptic broadband installed not realising what a nightmare it would be to get all my smart devices connected. 4 hours with Amazon customer help and only one reconnected after very tricky technical instructions followed. Be warned if you have older devices!

  • rsjhayes
    Rob 🇺🇦 (@rsjhayes) reported

    @it_is_fareed and hyperoptic went down in my area after the first goal. shocking

  • Miss_cliffy_28
    Cliffy (@Miss_cliffy_28) reported

    @Hyperoptic I and others in my estate have lost service but the service checker on your website disagrees. None of your phone numbers work and the chat bot won’t deal with technical issues - please can you help??