Hyperoptic Outage Report in Enfield Town, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Town, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Enfield Town, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: London, City of Westminster, Hackney, Ealing, Newham, Barking, City of London, Tower Hamlets, Poplar and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Enfield Town, England
Latest outage, problems and issue reports in Enfield Town and nearby locations:
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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D3@dp0ny 🇺🇦
(@D3dp0ny1) reported
@Hyperoptic @HyperopticCS absolute radio silence from your customer service teams today can't get any acknowledgements. There's a 4 week outage with minimal updates no end in sight and a discrepancy over compensation start dates can't make it up
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DJ Living the slow life Bruce 🏴
(@DeejBruce) reported
@HyperopticCS @Hyperoptic I have, Multiple times, I keep getting told there's an issue in my area with no ETA of it being fixed, I'm getting a bit fed up if I'm honest.
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Baroness Sir Carolyn Not-of-Siberia 💙💙 #ProEU
(@CazzyRNF) reported
@HyperopticCS @Hyperoptic disgusting service response from you: our entire building is without internet, you need to send an engineer - earliest is 22 AUGUST? Totally unacceptable…
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Tom Eddy
(@ImTomEddy) reported
My @Hyperoptic renewal felt like they were trying to pressure me into 500Mbps and 1Gbps packages when I wanted to downgrade to 150Mbps - left a very bad taste in my mouth 😔
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Swadeshika Prusty 🇮🇳
(@soumeshika) reported
@Hyperoptic This is utter digraceful its more than 24 hrs and there is still an outage!!!
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Baroness Sir Carolyn Not-of-Siberia 💙💙 #ProEU
(@CazzyRNF) reported
@HyperopticCS @Hyperoptic I have DM’d - & look forward to a positive response: after all, an 11 day wait for an engineer, when several customers are affected with complete outage - can not ever be deemed good customer service!
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Greg_of_Huddersfield
(@greg_smith29) reported
Hi @Hyperoptic I recently upgraded to your 500mb service from your 250. Since then, I'm barely getting 20mb download speed on an ethernet connection. I've emailed your support team twice with no response. yes, I've restarted the router several times. Starting to feel annoyed.
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Jeremy Baxter
(@JezBax) reported
@Hyperoptic are you having connection issues in the Bournemouth area? Have had issues connection for the past few hours. Please can you give me an update thx
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Paul David Render
(@PaulieR1975) reported
@indymatters @Hyperoptic Been a customer up near Leith for about 4 years at 2 different addresses and have had no problems.
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Vikesh patel
(@VikeshKPatel) reported
@Hyperoptic no internet since yesterday but still expected to be charged regardless of service provision. How does that work please?