Hyperoptic

Hyperoptic Outage Report in Enfield Town, Greater London, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Enfield Town, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Enfield Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Enfield Town, Greater London, England 11/28/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Enfield Town, Greater London, England

The most recent Hyperoptic outage reports came from the following cities: Ilford, London, Kensington, Wembley, City of Westminster, Hackney, Poplar, Camden Town, Greater London, Dagenham, Islington and Hammersmith.

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City Problem Type Report Time
United KingdomIlford Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomKensington Internet
United KingdomWembley Wi-fi

Community Discussion

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Hyperoptic Issues Reports Near Enfield Town, England

Latest outage, problems and issue reports in Enfield Town and nearby locations:

  • pharaohlondonuk Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • Fursecroft Fursecroft (@Fursecroft) reported from Paddington, England

    @Hyperoptic service is intermittent in the w1h 5lf area

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    FYI, never use @Hyperoptic

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

  • kalpitha_reddy Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England

    @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

  • steve_race Steve Race (@steve_race) reported from Islington, England

    @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Ccynica Ccynical (@Ccynica) reported

    @ViscountMonte @Hyperoptic Their customer service is the worst, they take a century to reply to you

  • joelrmaher Joel Maher (@joelrmaher) reported

    @Hyperoptic Called by hyperoptic on Thursday. Told the network is ready in my building. I queried that and ask for confirmation. Hyperoptic employee said it’s definitely live. I explained I’ve been waiting for two weeks to get broadband installed and it’s due to be installed by Openreach…

  • joelrmaher Joel Maher (@joelrmaher) reported

    @Hyperoptic …tomorrow. Hypertrophic employee said “great, you can cancel it then.” I once again asked for confirmation that hyperoptic was ready in our building, she confirmed. I got home from work on Thursday and phoned in to activate my hyperoptic router. The network wasn’t ready…

  • joelrmaher Joel Maher (@joelrmaher) reported

    @Hyperoptic Hyperoptic have misinformed, lied, let down and completely shafted us after getting us to sign up. Not a good sign of things to come. We’re now without internet and we’re keen to leave hyperoptic before we’ve even started using their service.

  • StruttRobin Robin Strutt (@StruttRobin) reported

    @Hyperoptic When will there be an ETA on the outage in London? Its been 48 hours now and no news on when it will be fixed?

  • ParasharApurv Apurv Parashar (@ParasharApurv) reported

    Hi , my connection (St. John’s wood, London) has been down for 24 hours. No response on phone, chat, email and twitter DM from Hyperoptic so far. This is hardly 24/7 support ! Can you please get back to me ? @HyperopticCS

  • joelrmaher Joel Maher (@joelrmaher) reported

    @Hyperoptic …Phoned in on Friday to ask what was going on and when the network will be activated. Told they didn’t know but it should be soon and I’ll get a call back today to confirm details of activation and my plan. No call back. Arrived home today after weekend away. No internet still..

  • DavidStarkk29 David Stark🏳️‍⚧️🏳️‍🌈🇬🇧 (@DavidStarkk29) reported

    @HyperopticCS @Hyperoptic The issue was solved, however, it's a pain in the neck... Wasting time, increasing the fees for no reason, I'll change next month.

  • xenom0rph09 Xenomorph (@xenom0rph09) reported

    @acar321 @virginmedia I spent 3 year's with them in a room share house so had no choice and it was so bad. Glad I can now have FTTP via openreach or hyperoptic

  • AmericaMapillai America Mappilai (@AmericaMapillai) reported

    Hello @Hyperoptic why do I need to pay more as a existing customer to renew? I missed the deadline and reached out and got charged more than what you offer new customer. Is this fair #hyperoptic @HyperopticCS