Hyperoptic Outage Report in Harringay, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Harringay, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Harringay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Harringay, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Hackney, Tower Hamlets, London, Poplar, Greater London, City of Westminster, St Albans, Hampstead, Waltham Forest, Newham, Islington, Ilford, Wandsworth, Kensington and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Tower Hamlets |
Internet | |
| London |
Internet | |
| Poplar |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Harringay, England
Latest outage, problems and issue reports in Harringay and nearby locations:
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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Warren King
(@SpeakerWarren) reported
from
Stratford, England
Will never use @Hyperoptic again
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?
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Kapali
(@chawlakapali) reported
from
London, England
@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Dess Lan
(@desslan_) reported
@Hyperoptic @HyperopticCS worst internet provider I have ever encountered. I’ve had no broadband in my apartment for over a week now with no explanation of when the issue will be resolved or why it even occurred in the first place. #hyperoptic
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Chev
(@Chev1738) reported
@HyperopticCS Hyperoptic why do you not have case reference numbers for issues raised and insufficient staff for customer support? I have been waiting to be connected to an agent for half an hour online.
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Clint (F apologist)
(@sarcsausageroll) reported
If you’re looking for an ISP I cannot recommend @aaisp or @Hyperoptic enough. Only ISPs I’ve ever had where I almost never had any issues.
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S.
(@Dingdong429) reported
@ninjahippouk @Hyperoptic Still nothing.. TV, iPad and phone saying there is Wi-Fi but no actual internet connection. Spoken with three staff members but still no internet service for 24 hours. Just about to cancel my Direct Debit.
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Praveen Paranjothi
(@praveenjothi_) reported
dear @Hyperoptic @HyperopticCS do you see a time when the service will work? It's either not working at all, or getting a 2-4MB upload speed, which is becoming a regular thing.
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Danielle
(@F1Danii) reported
@HyperopticCS @Hmodh1B There’s lots of requests because they are unable to provide a service. 15 days of no internet this month, Hyperoptic can honestly go to hell.
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mandar mane
(@heymandar) reported
@Hyperoptic it takes less than a week for you'll to install but 1 month to cancel service ? Why does it take 1 month for you'll yo cancel service?
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Rubie Ozanne
(@OzanneMRubie) reported
@Hyperoptic signed up on 8 Aug, took over 2 weeks for router to arrive. Now can't activate my router because of network issue... seriously considering terminating my contract.
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Danielle
(@F1Danii) reported
@R_N_Lee They couldn’t care less, they have no way of actually speaking with the network team/service team who fix the issues and peddle the same lines. This is day 14 of no Wi-Fi for me this month. Hyperoptic are money grabbing cowboys
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David Joos
(@davidjoos) reported
@HyperopticCS service statis is showing up as green, however red light by “internet” (across all Hyperoptic customers at the development). Also: poor QOS and intermittent drops over the last couple of weeks… Thanks in advance!