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Hyperoptic

Hyperoptic outages and service status in Harringay, England

Service-wide status: Hyperoptic

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Hyperoptic generated 2 outage signals in the last 24 hours around Harringay, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • Latest local activity: Sep 22, 5:37 PM GMT+1.

Share of direct reports from this area over the past 30 days.

  • 75% Internet (75%)
  • 21% Wi-fi (21%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Harringay come from postal codes N8 .

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Harringay, England

Hyperoptic signals over the past 24 hours, with local activity from Harringay, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Harringay, England and nearby areas
  • Service-wide baseline

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Harringay, England

The most recent Hyperoptic outage reports came from the following cities: London, Wembley, City of London, Southwark, Southall, Hammersmith, Newham, Ilford, City of Westminster, Harringay, Hackney, Islington, Epping Forest District, Kensington, and Stanmore.

CityProblem TypeReport Time
London Internet 15 hours ago
London Internet 21 hours ago
Wembley Internet 2 days ago
London Internet 2 days ago
City of London Wi-fi 5 days ago
Southwark Internet 6 days ago

Nearby cities with recent reports

London

3 signals in the past 7 days

15 hours ago
Wembley

1 signals in the past 7 days

2 days ago
City of London

1 signals in the past 7 days

5 days ago
Southwark

1 signals in the past 7 days

6 days ago
Southall

1 signals in the past 7 days

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Harringay, England

Latest outage, problems and issue reports in Harringay and nearby locations:

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

  • Fursecroft
    Fursecroft (@Fursecroft) reported from Paddington, England

    @Hyperoptic service is intermittent in the w1h 5lf area

  • erossiniuk
    Henry (@erossiniuk) reported from Wandsworth, England

    @Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down ๐Ÿคฌ what kind of engineering works are you doing?

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didnโ€™t happen.@Hyperoptic

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic โ€œAt this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.โ€

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

  • SOCYearwood
    Son of Carl ๐Ÿ‡ง๐Ÿ‡ง๐Ÿ‡ฏ๐Ÿ‡ฒโœŠ๐Ÿพ๐Ÿ’™ (@SOCYearwood) reported from Harrow Weald, England

    @HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates

  • SonOfCarl
    Veracious Rex โœŠ๐Ÿพ ๐Ÿ‡ง๐Ÿ‡ง Smiley ๐ŸŸ โ›… (@SonOfCarl) reported from Harrow Weald, England

    Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic

  • SOCYearwood
    Son of Carl ๐Ÿ‡ง๐Ÿ‡ง๐Ÿ‡ฏ๐Ÿ‡ฒโœŠ๐Ÿพ๐Ÿ’™ (@SOCYearwood) reported from Harrow Weald, England

    A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will

  • chawlakapali
    Kapali (@chawlakapali) reported from London, England

    @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS #Hyperoptic is rubbish. This shouldnโ€™t happen. Their customer service is often unbelievably rude.

  • Gianluca_Leo
    LUCA (@Gianluca_Leo) reported from Barnet, England

    FYI, never use @Hyperoptic

  • TheDenisORegan
    Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @Hyperoptic ITโ€™S DOWN. DONโ€™T TRY DEALING WITH SUPPORT. THEY WONโ€™T RESPOND @HyperopticCS @Hyperoptic

  • erossiniuk
    Henry (@erossiniuk) reported from Wandsworth, England

    @Hyperoptic you promise an activation in 15 minutes. There are 5 days Iโ€™m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling

  • lizardUnicorn
    Nuclear Summer (@lizardUnicorn) reported from London, England

    @Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?

  • SpeakerWarren
    Warren King (@SpeakerWarren) reported from Stratford, England

    Will never use @Hyperoptic again

  • SOCYearwood
    Son of Carl ๐Ÿ‡ง๐Ÿ‡ง๐Ÿ‡ฏ๐Ÿ‡ฒโœŠ๐Ÿพ๐Ÿ’™ (@SOCYearwood) reported from Harrow Weald, England

    Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic

  • helmutpflueger
    Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England

    @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?

  • agnesjuliet
    Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, England

    I canโ€™t work from home today because my @Hyperoptic wifi has now been broken for nine days, I canโ€™t cycle because itโ€™s too hot, and the only form of air conditioned public transport is on a restricted service ๐Ÿ˜”

  • Gianluca_Leo
    LUCA (@Gianluca_Leo) reported from Barnet, England

    @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • lulu_veganx
    Lucy โ“‹ ๐ŸŒฑ (@lulu_veganx) reported

    Nothing today - still no service! @donedgley1 @mariucha77 @Hyperoptic

  • EKOcasts
    EKO (@EKOcasts) reported

    @heyimtwiggy @Hyperoptic Booked @TeamEndpoint studio for desk tomorrow cause there's "no expected resolution timeline" just a guess of 3 days ๐Ÿ˜ญ๐Ÿ˜ญ

  • michaelad1997
    michaela๐Ÿ‘‘๐Ÿ’‹ (@michaelad1997) reported

    Someone give us a good WiFi provider. Currently with @Hyperoptic that is shocking, TV loads every 2 minutes. Also been with @virginmedia and NEVER again, shocking connection. So yeah an actual decent recommendation would be nice

  • Slimothy_James
    Ryan ๐Ÿค  (@Slimothy_James) reported

    My @Hyperoptic has been dropping as low as 0.2mbps for over 3 weeks. Front-line support has been patronising and useless and I haven't seen an email from the technician I spoke to in almost a week now. Got an email saying it was fixed when it wasn't. Pathetic display, guys.

  • c932x
    Alex (@c932x) reported

    @Hyperoptic I've been on hold for 50 minutes - will you just pick up the bloody phone? Ridiculous service - you need to hire more staff innit. Think it might be time to change provider - you're even worse than Vodafone and that is sayyying something!

  • Cordeliassmile
    Cordelliassmile (@Cordeliassmile) reported

    @Hyperoptic Iโ€™m in Sheffield and your internet has been down for nearly 24 hours now. Your website is also down. What compensation is going to be offered to affected customers?

  • LookingAndrew
    Andrew Is Looking (@LookingAndrew) reported

    @Hyperoptic @Hyperoptic Seems like your company engineers are unable to connect people to your network. How & where do we send these boxes your not technical staff left behind. Shall we charge storage

  • ezan955
    Emerson (@ezan955) reported

    Why are your Internet and customer service so rubbish? @Hyperoptic

  • EVILH0MER
    evilhomer (@EVILH0MER) reported

    @Hyperoptic Sorry, just spoke to Davis and he was useless. Still not resolved my problem and will not send an engineer out to diagnose a reoccurring problem. 0/10 Ps folk. Do not, I mean never use Hyperoptic because if you have problems they don't care. Currently looking for a new supplier

  • Slimothy_James
    Ryan ๐Ÿค  (@Slimothy_James) reported

    Intermittent speeds as low as 0.35Kbps from @Hyperoptic for the last 3 weeks. Totally unusable service. Somehow the faster and more reliable of the two providers that actually cover my building so I can't switch, otherwise I would. Great job, guys.

Recent Hyperoptic reports in Harringay, England

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • London: Internet
  • London: Internet
  • Wembley: Internet
  • London: Internet
  • City of London: Wi-fi
  • Southwark: Internet

Hyperoptic detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (9 minutes)
  • Detected:
    Detection ended: (137 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (35 minutes)
  • Detected:
    Detection ended: (76 minutes)
  • Detected:
    Detection ended: (17 minutes)