Hyperoptic

Hyperoptic Outage Report in Harringay, Greater London, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Harringay, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Harringay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Harringay, Greater London, England 12/11/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Harringay, Greater London, England

The most recent Hyperoptic outage reports came from the following cities: Newham, London, Islington, Ilford, Wandsworth, Kensington, Wembley, Southwark, City of Westminster, Hackney, Poplar, Camden Town, Greater London and Dagenham.

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City Problem Type Report Time
United KingdomNewham Total Blackout
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIslington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Harringay, England

Latest outage, problems and issue reports in Harringay and nearby locations:

  • hamidetekin Gezgin Kiz (@hamidetekin) reported from Stratford, England

    Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

  • thekuntz69 aeris daddy (@thekuntz69) reported from Barnet, England

    So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • SonOfCarl Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported from Harrow Weald, England

    Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic

  • thekuntz69 aeris daddy (@thekuntz69) reported from Barnet, England

    Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.

  • agnesjuliet Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, England

    I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

  • thekuntz69 aeris daddy (@thekuntz69) reported from Barnet, England

    So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.

  • hamidetekin Gezgin Kiz (@hamidetekin) reported from Stratford, England

    @JustAnAntiDepp1 @Hyperoptic No, still not working for me

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

  • AlexRM Alex (@AlexRM) reported from Camberwell, England

    Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • pharaohlondonuk Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    FYI, never use @Hyperoptic

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • kalpitha_reddy Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England

    @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

  • Fursecroft Fursecroft (@Fursecroft) reported from Paddington, England

    @Hyperoptic service is intermittent in the w1h 5lf area

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • CynicGovernment GovernmentCynic #IndyScotland21🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@CynicGovernment) reported

    @GeeMcWhizz @ron_mould @StFilansDream Of course. You highlighted another area that makes it even more unfair is that it seems only BT gets tax payers cash, Hyperoptic, Gigaclear, VM etc as they don't have nationwide coverage don't get bungs. BT inherited their network from the GPO. Tebbit has a lot to answer for.

  • RomfordRoger Fraser McMillan ® ❤️💙 (@RomfordRoger) reported

    @NewsForAllUK Go with Hyperoptic, much better service.

  • benrider benrider (@benrider) reported

    @HyperopticCS I believe previous resident used an internal fibre converter. There's no Hyperoptic socket. Please help! Yesterday's customer service was poor.

  • aliolci ali olcay şahin (@aliolci) reported

    @THHomes please help @Hyperoptic and @CommunityFibre to install fiber equipments as soon as possible. we are suffering from slow internet in blue anchor yard for a long time :(

  • gig_ignorante Jack (@gig_ignorante) reported

    @HyperopticCS I've been a hyperoptic customer for 8 years now and now that i have to move, you want to charge me an activation fee + a more expensive deal for a slower package. Appalling service!

  • benrider benrider (@benrider) reported

    @HyperopticCS So not really got me covered... Can we get this sorted today? please can someone call or just cancel my contract - as landlord has indicated Hyperoptic wasn't installed here despite what you guys claim. Shocking customer service from you guys.

  • Nick_Q22 Nick Quinn (@Nick_Q22) reported

    I think I honestly may have had the worst customer service experience with @HyperopticCS @Hyperoptic 👀👀👀

  • joshpines Joshua Pines (@joshpines) reported

    @mikereedwt The experience has been bad nonstop. Both tech and customer service. I had no alternative the first five years. Hyperoptic was a significant improvement. Moving to a new home with supposedly good sky service led me to believe we past the worst. But so far it’s been just as bad.

  • shaohancai Shaohan (@shaohancai) reported

    @Hyperoptic when is service for SW11 will be restored?

  • IciNandou Gaetan (@IciNandou) reported

    @HyperopticCS @Hyperoptic Spoke to Support about a problem with my router. Technical issue with the firewall and nobody is able to help because not trained for this