Hyperoptic Outage Report in Hammersmith, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Hammersmith, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (71%)
-
Total Blackout (12%)
-
Wi-fi (12%)
-
E-mail (4%)
-
TV (%)
Live Outage Map Near Hammersmith, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: London, Tower Hamlets, East Ham, Croydon, Holborn, Hackney, Hounslow, Greenford, Ealing, Weybridge, Islington, City of Westminster, Southwark, Paddington and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Tower Hamlets |
Internet | |
| East Ham |
Internet | |
| Croydon |
Wi-fi | |
| London |
Total Blackout | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Hammersmith, England
Latest outage, problems and issue reports in Hammersmith and nearby locations:
-
aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
-
Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
-
Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
-
Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
-
Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
-
Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
-
Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
-
Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
-
Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
-
Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
-
Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
-
Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
-
Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
-
LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
-
Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
-
Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
-
aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
-
Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
-
LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
-
Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
Ballsy
(@Ballsy___) reported
Day 38 since @Hyperoptic installed my modem. Still no service, no explanation and no forecast on when I will receive my service. Yet they are still advertising in my building. Stay tuned for daily updates until I have internet again.
-
Cat Karskens
(@saikocat) reported
@TheCryptarch Hyperoptic (in London - 1Gb down, 1Gb up)
-
pony iron
(@ponyiron) reported
@HyperopticCS You don't care about your customers even they work from home. So I never recommend hyperoptic to anyone.
-
Kaushal Tak
(@kaushaltak) reported
@Hyperoptic What's up with your network in SW8? it's been more than 24 hours but still no internet. This is disappointing. #hyperoptic #sky
-
Stuart
(@patons02) reported
@Hyperoptic @HyperopticCS Is there any updates for service in SE16? I'm still out since around 11:45 this morning
-
Ballsy
(@Ballsy___) reported
1/2 Day 39 without any @Hyperoptic internet. Everyone I speak to claims they are waiting on a reply from the area delivery manager even though it’s been multiple weeks. Im constantly reminded that they are compensating me for this elongated problem as if it solves the issue
-
Preci
(@PreciTheDog) reported
@Thafnine @virginmedia ikr, as soon as hyperoptic start getting out of London I'm gonna be on that **** immediately
-
Andrew Smith
(@chronosman) reported
@hyperoptic What’s going on? No service in SE13 and no communication!
-
evanuba 🐟
(@evanuba) reported
@Hyperoptic Suspicious emails on your network. You did a deal with @lb_southwark when Peter John was leader to install your cables on their property. Today I received a letter from the repairs man at housing office who kindly acknowledged receipt of a letter I sent to the elected TMO.
-
TRUTH
(@TRUTH916515394) reported
@Hyperoptic my internet down help!!!