Hyperoptic

Hyperoptic Outage Report in Hammersmith, Greater London, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hammersmith, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Hammersmith, Greater London, England 11/07/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Hammersmith, Greater London, England

The most recent Hyperoptic outage reports came from the following cities: Hackney, London, Southwark, Islington, Hammersmith, Croydon, Bromley, Paddington and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Hammersmith, England

Latest outage, problems and issue reports in Hammersmith and nearby locations:

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

  • AM_UK19BONG Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England

    @HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.

  • agnesjuliet Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, England

    I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

  • SonOfCarl Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported from Harrow Weald, England

    Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic

  • helmutpflueger Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England

    @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • AM_UK19BONG Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England

    @Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

  • pharaohlondonuk Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • Fursecroft Fursecroft (@Fursecroft) reported from Paddington, England

    @Hyperoptic service is intermittent in the w1h 5lf area

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

  • kalpitha_reddy Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England

    @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

  • hamidetekin Gezgin Kiz (@hamidetekin) reported from Stratford, England

    Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

  • hamidetekin Gezgin Kiz (@hamidetekin) reported from Stratford, England

    @JustAnAntiDepp1 @Hyperoptic No, still not working for me

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    FYI, never use @Hyperoptic

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • JuniorBiggs Junior Biggs (@JuniorBiggs) reported

    @Hyperoptic They are not called hype for nothing, reliable consistent fast all you need in a broadband service provider #10YearsOfHyperoptic

  • JohnstoBenjamin Benjamin Johnston (@JohnstoBenjamin) reported

    @Hyperoptic Incredible speeds, unbelievable reliability and amazing customer service is why I switched to Hyperoptic!

  • collywobs19xx Colin Harbour (@collywobs19xx) reported

    @Hyperoptic Speed, reliability, great service. And did I say speed?#10YearsOfHyperoptic

  • _Jhinxx PeepoEditor (@_Jhinxx) reported

    @LichVtuber Bruh i'm also on Virgin and it SUCKS!!! Time to swap to Hyperoptic 😎

  • RogersonAndrew Andrew Rogerson (@RogersonAndrew) reported

    @Hyperoptic Super-responsive customer service, great value for money and, oh, did I mention amazing speed?#10YearsOfHyperoptic

  • cbrowndev Charlie Brown (@cbrowndev) reported

    @Hyperoptic I switched to @Hyperoptic because they have the best customer service, offer ludicrously fast speeds and are incredibly reliable #10YearsOfHyperoptic

  • Frewtube Alex / 'Frew' (@Frewtube) reported

    @Hyperoptic Too many years paying for slow, overpriced services from competitors only to watch the service degrade and the price go up over time. No other available service matches the speed of 1Gb Hyperoptic at an equivalent price per month. #10YearsOfHyperoptic

  • cohen_nick Nick Cohen (@cohen_nick) reported

    @Hyperoptic I chose @hyperoptic for fast reliable home broadband speeds and amazing customer service. Have not been disappointed!

  • NicholasHodder Nicholas Hodder (@NicholasHodder) reported

    @Hyperoptic I've had Hyperoptic one gigabit for more than 7 years. Despite more customers coming on to the network during this time, speeds have increased, not decreased. Always >900Mbps upstream and downstream. #10YearsOfHyperoptic

  • peregrine_coast 👐 Eryk (@peregrine_coast) reported

    Seeing @Hyperoptic vans on every street around Partick and not being able to get it in my flat is a horrible tease 🥲