Hyperoptic outages and service status in Wandsworth, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Wandsworth, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Wandsworth, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wandsworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Wandsworth, England
The most recent Hyperoptic outage reports came from the following cities: Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Total Blackout | 1 month ago |
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Hammersmith
|
Internet | 1 month ago |
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Hammersmith
|
Internet | 2 months ago |
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Hammersmith
|
Internet | 2 months ago |
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Hammersmith
|
Internet | 3 months ago |
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Kensington
|
Internet | 5 months ago |
Community Discussion
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Hyperoptic Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Fursecroft (@Fursecroft) reported from Paddington, England@Hyperoptic service is intermittent in the w1h 5lf area
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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• C A S P A R • (@caspararemi) reported from Lambeth, England@jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨
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WhyIsItBuzzing (@BuzzingWhy) reported from Richmond, EnglandJust so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...
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Gabor (@GaborPfalzer) reported from Kensington, England@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Hesketh (@Hesketh_GD) reported@Hyperoptic Your tech support is non-existent. No tech support on chat. No email. Only phone. Don't even have hold music! Just repeat same sentence saying "We are currently experiencing a higher than usual call volume" on every call. No choice but to hang up. Service very intermittent.
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NozzaOneHand (@NozzaOneHand) reportedI am seriously confused why we are stuck paying ridiculous prices for 1GB Internet from @virginmedia because @toobbroadband and @Hyperoptic won’t get there stuff together to help the north of the UK
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Griffey (@Griffeyfc) reportedWhat has happened to hyperoptic? Issues after issues as of late
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Olutayo Ojaokomo (@olutayo79) reported@hyperoptic I would like to know why you think I will pay £136.79 for a service you never rendered. Granted, you cut my service 2 weeks into an unpaid contract and I do owe you for that month. But why will you charge me for subsequent months knowing you never rendered any service to me? @Hyperoptic
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M. (@mariucha77) reported@donedgley1 @lulu_veganx @Hyperoptic The only thing they acknowledge is a bad review in Trustpilot, we get ignored everywhere else
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EKO (@EKOcasts) reportedCome home yesterday from a lovely holiday to find a @Hyperoptic Internet outage that's gonna last an estimated 3 (or more) total days, and no compensation for the outage till Monday cause the weekend isn't "business days" Crazy lack of consumer protection in the UK
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Tia (@justforumrah) reported@Hyperoptic have the absolute WORST customer service, no wifi for 3 days now - engineer did not turn up and they are not allowing us to rebook an engineer till they find out why. Incredibly hard to get through to them on the phone in the first place - do not recommend.
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Daidai (@daisdaisbaby) reported@Hyperoptic My service has not activated for a week due to your technical issue. How long should I wait?
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John Younghusband (@nenamewilldo) reported@Hyperoptic as you won't answer the phone and your robot can't speak or understand english be advised I don't have a contract and you can cancel my installation visit tommorow oss I don't like threats
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umang shankar (@Umangshankar) reportedHorrible service @Hyperoptic at WD3 straight 2 days of losing work, whose going to pay for it? Follow Up 1 of 1