Hyperoptic Outage Report in Wandsworth, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Wandsworth, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (3%)
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TV (%)
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Phone (%)
Live Outage Map Near Wandsworth, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: City of Westminster, Balham, London, Southwark, Paddington, Hackney, Croydon, Tower Hamlets, Harringay, Hounslow, Ealing, Belsize Park, Leyton, Islington and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Balham |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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Abhijit Majumdar
(@AM_UK19BONG) reported
from
Hillingdon, England
@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Helmut Pflueger
(@helmutpflueger) reported
from
Kingston upon Thames, England
@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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RomanS 🇬🇧🇪🇺
(@RSPshout) reported
@rudybonnier @HyperopticCS @Hyperoptic I've had 30 minute call with them. They're sending engineers out again tomorrow morning should be here 8am. There is an ongoing problem with our fuse cupboard in our building. 26 customers are affected. I've requested compensation which they're declining as not a consecutive 48
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Kat 💚
(@_politicalkat) reported
@HyperopticCS hi there - there seems to be an on-going issue with the hyperoptic internet in our flat and I can't get through to your team on the phone. would you be able to help?
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Kyle 'Olly' Walker
(@Kyleyuu) reported
Utterly disappointed with @Hyperoptic and @HyperopticCS team. Due to unfortunate circumstances out of my control I’ve had to terminate my fixed term contract as the landlord has sold the property and source last minute accommodation. Now charged with a hefty cancellation fee!
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Craig M
(@Craig_M78) reported
@monstroso @Hyperoptic They are very good. No issues at all.
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Friendly Shutter
(@FriendlyShutter) reported
@Hyperoptic @HyperopticCS How dumb of you guys to call yourselves ''UK's fastest hyperfast broadband'' when the customer has been repeatedly complaining about ''UK's slowest hyperslow broadband''.
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Peter Smith
(@Egg_Chef) reported
@DrNickHazel @Hyperoptic @HyperopticCS I had a similar horrible experience 3 years ago when there were 5 planned and one unplanned outages within 3 months so started monitoring my connection with UptimeRobot. In the intervening three years it has reported 0 seconds downtime (and yes, it is working). Not a bad record!
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David Burns
(@burnsieboy65) reported
@julieo25 @virginmedia @Hyperoptic Yes then indeed you are lucky as at the moment their service is not generally available outside main cities.
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Lloyd
(@LloydLabs) reported
5th day now without internet with @Hyperoptic, sent a replacement router on Friday and still not here. Apparently the service is great, only if I had a router to actually *use* it.
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Isabelle Brennan
(@untilshesaid) reported
@Hyperoptic while encouraging us all to watch Eurovision, I can’t because service is down. I understand that a complete lack of service today cannot even be properly investigated until Monday? How is it possible that you’re only operating on business days?
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Steven
(@StevenMcinerney) reported
We've got a new @Hyperoptic router as we've upgraded our internet from 150 to 500mb. Nicola's laptop can't connect to that new router. If we switch back to the old router, it connects, but with old speeds. She's got a 2014 macbook air. Has anyone had a similar problem before?