Hyperoptic outages and service status in Paddington, England

Problems in the last 24 hours in Paddington, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Paddington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

• 
  Fursecroft (@Fursecroft) reported 8 minutes ago from Paddington, England

  @Hyperoptic service is intermittent in the w1h 5lf area

• 
  Gabor (@GaborPfalzer) reported 46 minutes ago from Kensington, England

  @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Xeu (@Xeu_uk) reported 6 minutes ago

  @Hyperoptic You provide speed tests on your website, but went the speed is 5% of what I pay for there isn't a means to propagate this into a support request. Is it simply there to confirm the service is performing horribly?

• 
  James Nicholls (@jamesjnicholls) reported 7 minutes ago

  Nearly at 8 hours of outage now. Shocking @Hyperoptic

• 
  Maks (@Makssss_O) reported 11 minutes ago

  Waited four days for my hyperoptic router only for it to arrive and there’s a fault somewhere in my flat and can’t get an engineer till next week. Wouldn’t have been the worst thing but O2 has next to no signal so I’m basically stuck in the stone ages in this flat.

• 
  Andrew Is Looking (@LookingAndrew) reported 11 minutes ago

  @Hyperoptic @Hyperoptic Seems like your company engineers are unable to connect people to your network. How & where do we send these boxes your not technical staff left behind. Shall we charge storage

• 
  Tidal Labs (@Tidal_Labs) reported 12 minutes ago

  @Hyperoptic your cancellation service is so unprofessional and inconsiderate it literally makes me feel sick. Ive submitted a request to cancel. Ive had no callback after 6 weeks. I call your tel line and i'm left on hold for 45 Minutes, Making it from 8th to 7th in the Queue.

• 
  Alex 🌐 (@ajr_codes) reported 14 minutes ago

  Hey @Hyperoptic your service to me in London has gone down multiple times this week, with no issues reported online. It's been fine for the past 4 years. What's going on? You used to be so good.

• 
  CyberPips_EO🥷 (@Mr_E_O_) reported 18 minutes ago

  @Hyperoptic any issues with your network today? Not had Internet around the DA17 area

• 
  Elizabeth (@Elizabe80680425) reported 19 minutes ago

  @gunjanarora001 @Hyperoptic Yes it’s down many places

• 
  πι (@TheThreepoint14) reported 20 minutes ago

  @Hyperoptic “keeping your network super fast” should not be done at our expense . For the gazilionth time you do maintenance and shutting down of services ( 2 hours this time ) during working hours . “Informed you so you can find alternatives” is not acceptable

• 
  Mahesh (@mkejriwal77) reported 21 minutes ago

  @virginmedia I had raised request via your agent to switch effective 2-March from HyperOptic to VirginMedia UK. I had asked him to cancel on 6th Feb but not received any confirmation till now.