Hyperoptic outages and service status in Paddington, England

Problems in the last 24 hours in Paddington, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Paddington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Paddington, England

The most recent Hyperoptic outage reports came from the following cities: Kensington.

City	Problem Type	Report Time
Kensington	Internet	2 months ago
Greater London	Wi-fi	4 months ago
Kensington	Internet	5 months ago
Kensington	Internet	5 months ago
Greater London	Internet	6 months ago
Paddington	Internet	8 months ago

Community Discussion

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Hyperoptic Issues Reports Near Paddington, England

Latest outage, problems and issue reports in Paddington and nearby locations:

• 
  Gabor (@GaborPfalzer) reported 22 minutes ago from Kensington, England

  @BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.

• 
  Fursecroft (@Fursecroft) reported 25 minutes ago from Paddington, England

  @Hyperoptic service is intermittent in the w1h 5lf area

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ashwin Lokare (@AshwinLokare10) reported 6 minutes ago

  Unbelievable that this @Hyperoptic outage has dragged on for over 24 hours. Completely unacceptable.

• 
  John Younghusband (@nenamewilldo) reported 7 minutes ago

  @Hyperoptic as you won't answer the phone and your robot can't speak or understand english be advised I don't have a contract and you can cancel my installation visit tommorow oss I don't like threats

• 
  Chad West (@ChadWestTweets) reported 8 minutes ago

  Just had @Hyperoptic installed last week. It randomly stopped working, apparently due to bad wiring The next engineer available is in six days Dog **** company, avoid

• 
  Joe Makin (@joemakin86) reported 8 minutes ago

  @koenjideck Could not recommend hyperoptic enough not had a single issue with them and its chep to i get full 1000 fibire for 35 quid a month

• 
  Tony Costanza (@BarryDavid69562) reported 15 minutes ago

  @Hyperoptic no internet and no updates for over 6 hours in WC1X 9HF - simply “hopefully it works soon”. What is going on - give your customers transparency on issues and estimated time of fix. This is unacceptable

• 
  Skeen (@Softs0ff) reported 15 minutes ago

  @Hyperoptic no service in NW6 since Wednesday 15th, and no updates from yourselves. The ombudsman WILL be involved! Live chat doesn’t work - no sms updates, missed call outs, it’s BAD!

• 
  James Nicholls (@jamesjnicholls) reported 18 minutes ago

  @tpilla @CryptoCap97 @Hyperoptic He was wrong about the numbers - the outage was also in Gloucester where I am, Cheltenham, and somewhere else according to the automated message I got when I called. Doesn't seem like they pass information between departments very well!

• 
  Caroline McKernan (@carolinemck2) reported 18 minutes ago

  @Hyperoptic broadband has been down for almost 24 hours in Chester - what’s going on??

• 
  Saika (@Saiccc2) reported 18 minutes ago

  @Hyperoptic Your internet are got really bad since Nov in some parts of London, like from 500mbps+ to 2mbps. Should you have a chance to investigate the infrastructure?

• 
  Esther (@EstherAkinRN) reported 20 minutes ago

  @MartinSLewis Sky broadband wouldn’t budge for slow speeds very expensive so went Hyperoptic’s for less than half the price and much faster