Hyperoptic Outage Report in Paddington, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Paddington, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Paddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (76%)
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Total Blackout (13%)
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Wi-fi (9%)
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E-mail (1%)
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Phone (1%)
Live Outage Map Near Paddington, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Lewisham, Holborn, Paddington, London, Enfield Town, Southwark, Tower Hamlets, Camden Town, Hampstead, Croydon, Hackney, Ealing, Streatham, Leyton and Deptford.
City | Problem Type | Report Time |
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Internet | ||
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Internet | ||
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Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Paddington, England
Latest outage, problems and issue reports in Paddington and nearby locations:
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Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Gezgin Kiz (@hamidetekin) reported from Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported from Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Alex Pasfield (@The_Stockboy) reported from London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Alex Pasfield (@The_Stockboy) reported from London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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aeris daddy (@thekuntz69) reported from Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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Alex (@AlexRM) reported from Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Gezgin Kiz (@hamidetekin) reported from Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England
@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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Fursecroft (@Fursecroft) reported from Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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LUCA (@Gianluca_Leo) reported from Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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aeris daddy (@thekuntz69) reported from Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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aeris daddy (@thekuntz69) reported from Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England
@HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.
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LUCA (@Gianluca_Leo) reported from Barnet, England
FYI, never use @Hyperoptic
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aeris daddy (@thekuntz69) reported from Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley Taplin (@Ashmantaps) reported
@Hyperoptic Dogs**t company! Been waiting 2 weeks for an engineer to come fix our internet and still nothing
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Bandita (@banditaMohan) reported
@Hyperoptic @HyperopticCS Managed to create an outage on a weekend and conveniently keeping their systems in a place where they can’t access on a weekend .No updates on the site and long queue to get hold of an agent . Basically you are not 24/7 so please update that.
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Matt (@bigsmolhands) reported
Onceee again I am having to wait in the queue for hyperoptic support. By which time the internet will come back on and they will say that it looks fine on their end 😑😑😑😑
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Long Eared Gremlin Child 💉1/2💉 (@IttyBittyGrem) reported
@Hyperoptic got a complete outage in the South East London area! Any information as to why? Thanks!!!
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Ashley Taplin (@Ashmantaps) reported
@Hyperoptic Dogs**t company! Been waiting 2 weeks for an engineer to come fix our internet and still nothing
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/dev/MAC (@MacDoesStuff) reported
Hey @HyperopticCS @Hyperoptic your internet in E14 is rubbish and doesn't work. Can you please put some money in the hamsters.
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Reubs (@reubenoconnell) reported
@Hyperoptic Hi, SE London, download speeds dropped this morning to around 0.6 Mbps but upload speed staying fairly high, is there an issue in the area? Have tried all the standard troubleshooting. Thx
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Phil Welsch (@philwelsch) reported
@Hyperoptic @HyperopticCS Great job managing to get an outage in Leamington right before the weekend and then not bothering to fix it, because according to customer service you can’t send engineers on the weekend (I guess being on-call doesnt exist?)
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Average D (@DomIsoyama) reported
There’s currently no WiFi in my home because @Hyperoptic can’t figure out the problem. My whole house runs on internet apparently, so everything has come to a complete stop and being at home is the most boring place on earth right now
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Chris West (@ChrisDW01) reported
Got notification today that @Hyperoptic will/should/might be installing full fibre broadband to my building next week! My days of suffering slow broadband may soon be over...might have to book some time off just to download things.