Hyperoptic outages and service status in Deptford, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Deptford, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 16, 10:51 PM GMT+1.
- Internet (58%)
- Total Blackout (27%)
- Wi-fi (12%)
- E-mail (3%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Deptford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Deptford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Deptford, England
The most recent Hyperoptic outage reports came from the following cities: London, Southwark, Newham, Poplar, Tower Hamlets, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 3 days ago |
|
Southwark
|
Internet | 7 days ago |
|
Southwark
|
Internet | 9 days ago |
|
London
|
Total Blackout | 13 days ago |
|
London
|
Internet | 13 days ago |
|
Southwark
|
Internet | 13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Hyperoptic Issues Reports Near Deptford, England
Latest outage, problems and issue reports in Deptford and nearby locations:
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Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Alex Pasfield (@The_Stockboy) reported from London, England@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, EnglandI can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Alex Pasfield (@The_Stockboy) reported from London, England@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Alex (@AlexRM) reported from Camberwell, EnglandHey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Nuclear Summer (@lizardUnicorn) reported from London, England@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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Gezgin Kiz (@hamidetekin) reported from Stratford, England@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Gezgin Kiz (@hamidetekin) reported from Stratford, EnglandOur internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England@Hyperoptic Customer for several years, received outstanding service.
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Kapali (@chawlakapali) reported from London, England@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
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Kapali (@chawlakapali) reported from London, England@HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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SanchoMagnifico (@SanchoMagnifico) reported@LucieGutfreund @field_hugo48968 @Hyperoptic Don’t count on it. Hypertoptic are notorious for having terribly slow resolution.
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Max Richardson (@MaxRichSES) reported@Hyperoptic I am writing to make a public complaint regarding your awful customer service. I have spent many hours on the phone, trying to get through to your customer service team just to be told that I’m lying or ‘misguided’, even though you have taken 300 quid out of my bank.
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Gunjan Arora (@gunjanarora001) reported@Hyperoptic - broadband down for over 30 minutes and your customer care unreachable. Downdetector also showing multiple reports, is there an known outage?
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Stuart Hazeldine (@stuarthazeldine) reported@jamesjnicholls @Hyperoptic Yup. Tech support just told me ‘a specialist will attend the site at 6pm’. I had to call and push them to tell me that.
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Max Richardson (@MaxRichSES) reported@Hyperoptic @Hyperoptic could you please inform me how this is going to be dealt with ASAP and how I am going to be compensated forth the money taken, endless hours spent chasing your customer service team and the stress caused.
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vsquad22 (@StainYNWA) reported@Hyperoptic Definitely not hyper reliable. London, NW10 has dropped to 2Mbps even though I paid for 1Gb. I've been on hold with tech support for 45 minutes and then the connection mysteriously drops out. Get it sorted for goodness sake! Cheap prices = poor service
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Rafael Lino (@maidaomd) reported@theashrb But hyperoptic is utterly unreliable, I live just about a mile away from their headquarters in Hammersmith, and have monthly outage that can last up to 5 days.
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Esther (@EstherAkinRN) reported@MartinSLewis Sky broadband wouldn’t budge for slow speeds very expensive so went Hyperoptic’s for less than half the price and much faster
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Andrea Robinson (@printsandjam) reportedLondon-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!
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Imaan Ahmed (@Imaan_Ahmed) reported@Hyperoptic your customer service just told me I can’t speak to a manager snd when I asked for a manager call back she said she’s not going to arrange it And then hung up the call on me which I have also recorded #hyperoptic I want to raise a complaint ASAP