Hyperoptic Outage Report in Deptford, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Deptford, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Deptford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (76%)
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Total Blackout (12%)
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Wi-fi (9%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Deptford, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Barnet, London, City of Westminster, Ealing, Lewisham, Holborn, Paddington, Enfield Town, Dagenham, Southwark, Tower Hamlets, Camden Town, Hampstead, Croydon and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Barnet |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Deptford, England
Latest outage, problems and issue reports in Deptford and nearby locations:
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Helmut Pflueger
(@helmutpflueger) reported
from
Kingston upon Thames, England
@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Steve Race
(@steve_race) reported
from
Islington, England
@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Pete 🏳️🌈 🇨🇦 🇬🇧 🇪🇺
(@FinallyCanuck) reported
from
Bromley, England
@JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Stamford Hill Estate
(@FOSHgardens) reported
from
Hackney, England
@SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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HyperopticCS
(@HyperopticCS) reported
@WP5150 @GavPercyPhoto @Hyperoptic Hi, sorry for the inconvenience. The engineer will be there around 20:30 to fix the fault. Thank you for your patience!
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:3
(@_laura_o_0) reported
@Hyperoptic sort your **** out, no internet and I’m working from home tomorrow.
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Sriram Sivaraman
(@ssriram7) reported
@Hyperoptic - Weekend service is appalling and now I will have to change my plan to go to office tomorrow for weekend support as I work in IT.
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
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Pravish Vijayan
(@i_am_pravish) reported
@Hyperoptic @HyperopticBuild @Hyperoptic . Has anyone else faced this bad service?
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Sophia
(@sophiaranting) reported
and now Whatsapp not working, @Meta did you catch whatever @Hyperoptic has today, or is it the other way around?
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Lionheartx10🇬🇧
(@lionheartx10) reported
@lomadia I’m with Hyperoptic. 1000 down and up only had this issue start in the past 2 weeks. Previously had 3/4 months of perfect streams
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Lionheartx10🇬🇧
(@lionheartx10) reported
Not sure if / when I’ll be able to stream today. On the phone to @HyperopticCS @Hyperoptic earlier about my streaming issue with Twitch and suddenly the whole connection drops out…waiting to hear back when they’ll be able to get it fixed. Might be out of action a while…
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Sophia
(@sophiaranting) reported
@Hyperoptic never thought I'd be left without internet in London, so thanks for that, will be switching to @bt_uk asap. You will also be compensating me for my @ThreeUK bill because I have no choice but to hotspot my phone in the meantime.
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?