Hyperoptic

Hyperoptic Outage Report in Deptford, Greater London, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Deptford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Deptford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Deptford, Greater London, England 12/02/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Deptford, Greater London, England

The most recent Hyperoptic outage reports came from the following cities: Islington, Ilford, London, Wandsworth, Kensington, Wembley, Southwark, City of Westminster, Hackney, Poplar, Camden Town, Greater London and Dagenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Internet
United KingdomIlford Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWandsworth Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Deptford, England

Latest outage, problems and issue reports in Deptford and nearby locations:

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

  • thekuntz69 aeris daddy (@thekuntz69) reported from Barnet, England

    So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.

  • agnesjuliet Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, England

    I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

  • Fursecroft Fursecroft (@Fursecroft) reported from Paddington, England

    @Hyperoptic service is intermittent in the w1h 5lf area

  • kalpitha_reddy Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England

    @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    FYI, never use @Hyperoptic

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • heyoncar ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • steve_race Steve Race (@steve_race) reported from Islington, England

    @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

  • helmutpflueger Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England

    @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?

  • FinallyCanuck Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England

    @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

  • pharaohlondonuk Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • hamidetekin Gezgin Kiz (@hamidetekin) reported from Stratford, England

    Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

  • hamidetekin Gezgin Kiz (@hamidetekin) reported from Stratford, England

    @JustAnAntiDepp1 @Hyperoptic No, still not working for me

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • RuxandraDragne RuxDR (@RuxandraDragne) reported

    @Hyperoptic there is an outage in east london since yesterday morning, whats going on? #hyperoptic #eastlondon #outage

  • the_favouredson Abolaji (@the_favouredson) reported

    @theDjWhyte Nope... Hyperoptic Network

  • whatneildid Neil Thornton (@whatneildid) reported

    Being a customer at @Hyperoptic is WILD. Each time a person comes back to me with an offer it changes. Given an offer at 9pm last night. Then it’s gone up 20% today before I had chance to reply. Yet neighbour got 30% less cost for better at same time. Is this the stock exchange?

  • knocklong13 Michael hayes (@knocklong13) reported

    @TheSausage_1905 @CrimeLdn @Hyperoptic Why would u do that u scumbag,that man seemed ok and you don’t know what happened. *******

  • mason63119516 mason (@mason63119516) reported

    @HyperopticCS the network has been down since Wednesday noon time, your staff said will try to get it fixed by end of yesterday and nothing have happened. I wonder will @Hyperoptic allows their office running without network for 3 working days?

  • babagana_ Babagana (@babagana_) reported

    @Hyperoptic i restarted my router tons of times, unistalled firewalls, wiped cache & network thinking it was me. I am now confident it's you? What's going on?

  • tony_j_hunter Tony Hunter (@tony_j_hunter) reported

    @searchbrat @VirginMediaIE Same experience here, albeit even more expensive for my package. Terrible customer experience every time I communicate with them. I only stay with them because they're the fastest fibre in my area. Looking forward to the day I can switch to @Hyperoptic!

  • BermudaBat Commodity Hunter #MBGA (@BermudaBat) reported

    @Hyperoptic is there a problem with your broadband in W6?

  • JoshwaM Josh Snow ❄️ (@JoshwaM) reported

    @Hyperoptic any news on the current outage in the greenwich area?

  • clminlondon Cristina L Martins (@clminlondon) reported

    @Hyperoptic any idea when your service will be restored on SE14 London?