Hyperoptic outages and service status in Romford, England

Problems in the last 24 hours in Romford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romford, England

The most recent Hyperoptic outage reports came from the following cities: Ilford, Newham, Poplar, Tower Hamlets, and Hackney.

City	Problem Type	Report Time
Ilford	Total Blackout	6 days ago
Newham	Total Blackout	6 days ago
Newham	Total Blackout	6 days ago
Newham	Internet	6 days ago
Newham	Internet	6 days ago
Poplar	Total Blackout	11 days ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

• 
  Stamford Hill Estate (@FOSHgardens) reported 2 minutes ago from Hackney, England

  Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

• 
  Gezgin Kiz (@hamidetekin) reported 3 minutes ago from Stratford, England

  @JustAnAntiDepp1 @Hyperoptic No, still not working for me

• 
  Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 39 minutes ago from Stratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 41 minutes ago from Poplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 45 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• 
  Stamford Hill Estate (@FOSHgardens) reported 45 minutes ago from Hackney, England

  @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

• 
  Gezgin Kiz (@hamidetekin) reported 48 minutes ago from Stratford, England

  Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

• 
  ON🚀 (@heyoncar) reported 48 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

• 
  Stamford Hill Estate (@FOSHgardens) reported 57 minutes ago from Hackney, England

  From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

• 
  Warren King (@SpeakerWarren) reported 59 minutes ago from Stratford, England

  Will never use @Hyperoptic again

• 
  Mark Kelly (@GlueWhichBinds) reported 60 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Nicholls (@jamesjnicholls) reported 19 seconds ago

  @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

• 
  SanchoMagnifico (@SanchoMagnifico) reported 27 seconds ago

  @LucieGutfreund @Hyperoptic If you log into your account you can see then. The issue is they give zero idea of when it will be back up.

• 
  πι (@TheThreepoint14) reported 4 minutes ago

  @Hyperoptic “keeping your network super fast” should not be done at our expense . For the gazilionth time you do maintenance and shutting down of services ( 2 hours this time ) during working hours . “Informed you so you can find alternatives” is not acceptable

• 
  Flowerbomb212 (@Flowerbomb212) reported 9 minutes ago

  @Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.

• 
  Real Bonkers Tv (@tv_bonkers41301) reported 10 minutes ago

  @Hyperoptic taking appropriate action to address these service deficiencies.

• 
  Konstantin Tkachuk (@Tkachuk_science) reported 11 minutes ago

  @Hyperoptic Hey folks, Your internet is not working tonight

• 
  sad jester (@noopdles) reported 16 minutes ago

  @GeneticGenesis @Hyperoptic I know, I bet they're just overprovisioning the network and overselling. If you look at reddit there's plenty of recent posts with the same **** download speed issue.

• 
  Saika (@Saiccc2) reported 17 minutes ago

  @Hyperoptic Your internet are got really bad since Nov in some parts of London, like from 500mbps+ to 2mbps. Should you have a chance to investigate the infrastructure?

• 
  SanchoMagnifico (@SanchoMagnifico) reported 18 minutes ago

  @LucieGutfreund @field_hugo48968 @Hyperoptic Don’t count on it. Hypertoptic are notorious for having terribly slow resolution.

• 
  karen morley (@karenmorley6) reported 18 minutes ago

  @Hyperoptic any chance of our internet service being restored nw2 ?