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Hyperoptic

Hyperoptic Outage Report in Romford, Greater London, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Romford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Live Outage Map Near Romford, England

The most recent Hyperoptic outage reports came from the following cities: Poplar, Tower Hamlets, Hackney, City of London, Southwark, and Newham.

CityProblem TypeReport Time
Poplar Total Blackout 1 day ago
Poplar Total Blackout 3 days ago
Poplar Total Blackout 3 days ago
Tower Hamlets Wi-fi 6 days ago
Hackney Internet 9 days ago
Hackney Internet 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • pharaohlondonuk
    Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • agnesjuliet
    Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, England

    I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

  • SimonMonger
    Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • FinallyCanuck
    Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England

    @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • daschles
    David Schlesinger (@daschles) reported

    @Hyperoptic do you have an eta for restoring service? You seem to have a widespread outage

  • Carl79209433
    Carl (@Carl79209433) reported

    @Hyperoptic competitively priced! no connectivity or drop out issue

  • Craig_404
    Craig (@Craig_404) reported

    @turna_music @Gianluca_Leo @Hyperoptic Same here! I can’t fault their service.

  • simon_wookey
    Simon Wookey 🇪🇪🇨🇦/🇫🇷🇬🇧 (@simon_wookey) reported

    @Hyperoptic Why go slow when you can go fast

  • sanaullahjan90
    Sana Ullah Jan (@sanaullahjan90) reported

    @Hyperoptic Quality Service, Good Customer Service and Fibre-optic backened High Speed. #10YearsOfHyperoptic

  • Systema_Dave
    David Collins (@Systema_Dave) reported

    @Hyperoptic any services issues, can't access my account page to see why my broadband isn't working? SW11

  • tomutomubouzu
    Tom Dowland (@tomutomubouzu) reported

    @Hyperoptic Best speed, service and customer service I've ever had!

  • sanaullahjan90
    Sana Ullah Jan (@sanaullahjan90) reported

    @Hyperoptic Good Customer Care and Fibre-optic backened High Speed Internet #10YearsOfHyperoptic

  • mayo_kmayes
    Kelvin Mayes (@mayo_kmayes) reported

    @Hyperoptic Simple, reliable, affordable, support, advice and does what it says on the tin. No mess, no fuss and no hassle.

  • Kilrathal
    Sam (@Kilrathal) reported

    @Hyperoptic I switched to Hyperoptic after moving into my first flat. Had sky ADSL before. 🙈 What can i say just wow. Never experienced anything like it. service as it’s been brilliant. Customer support has been fantastic over the years. Here is to many more #10YearsOfHyperoptic