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Hyperoptic

Hyperoptic Outage Report in Romford, Greater London, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Romford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 73% Internet (73%)
  • 16% Wi-fi (16%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Romford, England

The most recent Hyperoptic outage reports came from the following cities: Tower Hamlets, Hackney, City of London, Southwark, Newham, and Barking.

CityProblem TypeReport Time
Tower Hamlets Wi-fi 3 days ago
Hackney Internet 6 days ago
Hackney Internet 8 days ago
Hackney Internet 8 days ago
City of London Internet 15 days ago
Southwark Internet 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • pharaohlondonuk
    Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

  • agnesjuliet
    Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, England

    I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

  • heyoncar
    ON🚀 (@heyoncar) reported from Romford, England

    @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

  • FinallyCanuck
    Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported from Bromley, England

    @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

  • FOSHgardens
    Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

  • SimonMonger
    Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • kalpitha_reddy
    Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England

    @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • aborg88
    Anton Borg (@aborg88) reported

    @Hyperoptic WiFi has been down for last 35 mins. Is there an issue/outage in the E1W area? Thanks 😬

  • bilalh258
    Bilal HussainxX (@bilalh258) reported

    @HyperopticCS I got 1Gb fiber connection and down speed is 90 and up is 55 Why hyperoptic make fool to ppl

  • mel____z_n
    Meln (@mel____z_n) reported

    Yo @Hyperoptic - my internet has been down all day, still not coming back online - really, really need this sorted as no one in the house has been able to work

  • k_w_a_k
    kwak (he/him/his) (@k_w_a_k) reported

    @Timothy_Green @StepAwayPlease @SkyUK I switched to Hyperoptic for my broadband, as soon as it was available round my way. Had it maybe 18 months, no issues.

  • shartem
    Artem (@shartem) reported

    @bilalh258 @Hyperoptic @brit You need to talk to the Customer service then

  • rudybonnier
    Rudy Bonnier (@rudybonnier) reported

    @RSPshout @HyperopticCS @Hyperoptic I am indeed in SE16. And as you say, it happens exactly at 20:30... they explain it is an outage but the coincidence is just too odd now... this is very dishonest and having service for not even half the time we pay it for is just not what I am expecting... again... appalling.

  • DrNickHazel
    Dr Nick Hazel (@DrNickHazel) reported

    Don't choose @Hyperoptic if you need a dependable service. For 2nd month in a row, I have maintenance resulting in loss of connectivity for 3 hours during the day. @HyperopticCS don't even refund their users for the inconvenience. They may be fast but unreliable. Not impressed.

  • BuzzingWhy
    WhyIsItBuzzing (@BuzzingWhy) reported from Richmond, England

    Just so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...

  • bilalh258
    Bilal HussainxX (@bilalh258) reported

    @Hyperoptic @brit Check this And tell me Really award Goes to HyperOptic I got 1 Gb fibre connection i am paying £41 And speed is **** and you guyz not taking any action

  • slm1901
    Sara Wallwork (@slm1901) reported

    @Hyperoptic Switched to Hyperoptic just over a month ago - couldn’t be more impressed with the service, speed and cost!