Hyperoptic outages and service status in Romford, England

Problems in the last 24 hours in Romford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romford, England

The most recent Hyperoptic outage reports came from the following cities: Hackney, Newham, Ilford, and Poplar.

City	Problem Type	Report Time
Hackney	Internet	2 days ago
Hackney	Internet	3 days ago
Hackney	Internet	4 days ago
Hackney	Internet	4 days ago
Hackney	Wi-fi	10 days ago
Newham	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

• 
  Stamford Hill Estate (@FOSHgardens) reported 2 minutes ago from Hackney, England

  @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

• 
  Stamford Hill Estate (@FOSHgardens) reported 20 minutes ago from Hackney, England

  Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

• 
  Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 31 minutes ago from Stratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• 
  Gezgin Kiz (@hamidetekin) reported 33 minutes ago from Stratford, England

  @JustAnAntiDepp1 @Hyperoptic No, still not working for me

• 
  Warren King (@SpeakerWarren) reported 39 minutes ago from Stratford, England

  Will never use @Hyperoptic again

• 
  ON🚀 (@heyoncar) reported 39 minutes ago from Romford, England

  @Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet

• 
  Gezgin Kiz (@hamidetekin) reported 40 minutes ago from Stratford, England

  Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

• 
  Stamford Hill Estate (@FOSHgardens) reported 44 minutes ago from Hackney, England

  From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 44 minutes ago from Poplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• 
  Mark Kelly (@GlueWhichBinds) reported 48 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  Kalpitha Reddy (@kalpitha_reddy) reported 56 minutes ago from Poplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Janaka Abeywardhana (@janaka_a) reported 7 minutes ago

  @Hyperoptic position 158 in the telephone support queue!!! what a joke!

• 
  David Nicholls (@replicants) reported 9 minutes ago

  @Hyperoptic @ofcom your network is down (check Reddit), Your helpdesk phone disconnects after 1 ring. And yet your network status says no problems Do you hate your customers?

• 
  Liam Richards (@liam_richards) reported 12 minutes ago

  @KurtRobsonn @Hyperoptic 48 hours.... 😭 Remote working tomorrow should be fun. Compensation, it's something ridiculous like £10 a day after 48 hours no service after reporting it.

• 
  Katherine Lovell (@katherinelovell) reported 13 minutes ago

  @Hyperoptic why is my WiFi not working 2 days in a row?!

• 
  Alex 🌐 (@ajr_codes) reported 14 minutes ago

  Hey @Hyperoptic your service to me in London has gone down multiple times this week, with no issues reported online. It's been fine for the past 4 years. What's going on? You used to be so good.

• 
  Don Edgley (@donedgley1) reported 14 minutes ago

  @mariucha77 @lulu_veganx @Hyperoptic Day 5. Supposedly they found the failed node yesterday but didn't fix it. They told me that they will be back trying again at 10am today. Incredibly slow

• 
  Daidai (@daisdaisbaby) reported 16 minutes ago

  @Hyperoptic My service has not activated for a week due to your technical issue. How long should I wait?

• 
  Esther (@EstherAkinRN) reported 17 minutes ago

  @MartinSLewis Sky broadband wouldn’t budge for slow speeds very expensive so went Hyperoptic’s for less than half the price and much faster

• 
  RR (@Conquistadur) reported 18 minutes ago

  @JamieGBarry @virginmedia I was with VODAPHONE, they were charging me Twenty quid for a maximum down speed of 10 MBps dsl, found company called hyperoptic, doing 1GB fibre for 25 pounds I was being ripped off scammed for nearly 2 years.

• 
  Shivers (@CicomoNosca) reported 18 minutes ago

  @theashrb Unfortunately I can't get Hyperoptic in my area, but I do pay £33 a month for 900mb down and like 100mb upload with EE. Still cheaper than Starlink. Not trying to knock the service because I have friends in rural areas who use it however it definitely isn't cheaper